I received a call the day after Christmas, that my dog was howling in pain and couldn't get up. I…read moreasked if they could get him to a vet and they said no, I had to pick him up. When arrived they wanted to use ropes to lift him with due to so badly soiled. So we supplied our own blanket and carried him to car. He was in obvious pain, soiled, bleeding from mouth. He was immediately taken to animal hospital and advised had to be put down for fractured back and kidney issues. When asked for an explanation Randa immediately sent a refund saying upon my request, which was just for explanation. When followed up was told I can't sue because I signed a waiver, that it was my fault for boarding an older dog and not boarded before. I never made any accusations or asked for anything but an explanation. I'm so devastated I left my pet/family member in their care.

Been using Tailchasers for years! very dependable, honest and our pets love Kim and her daily…read moreemails!! Highly recommend them!

Val and her company have been great! Our dog walker, Lauren, is amazing and you can genuinely tell…read moreshe loves animals! She always sends a sweet update and takes the most adorable pics of our pups. I highly recommend!

I have never used a pet service...now I will never use anyone else!…read more I have never had a need for anyone to watch and feed my cat (or previous cats) as I always had a friend or neighbor willing. However, this time I needed someone for my vacation and I was more than pleased. Valerie explained things wonderfully and made me feel at ease. Sherrie watched my cat...sent pics, videos, and left me updates for each day. She even let me know when something was "amiss" at my house (i.e. car in my driveway). She kept in touch and made me feel very comfortable. I was very happy with her and am so happy to know that she will be my primary. The price was way more reasonable than I thought it would be. I couldn't be happier with this first experience. (says I am in Hoffman....am in Palatine)

Very very professional and caring for your pets…read more Christopher is the ideal pet caregiver. He's very professional. Goes over paperwork to protect his clients needs. Explains in detail what he is able to do for your pets. He cares and that's all I needed to know and see. His service is the one you need . Thank you again Christopher for caring for our (Baby Dog ). I believe his company is most affordable within close range and always on time.

Chris is simply the best. His communication and knowledge and caring for our animals while we are…read moreaway makes our trips so much less stressful. He treats each of our animals as if they are his own and he cares about them even when he is not sitting for us. Thank you Chris!

We used to love this place and have spent thousands over the past year. I wish I didn't have to…read morerate it so low, but things seemed to have changed in the past few months. Our lab had been going since he was a puppy. Doesn't have a mean bone in his body--family, friends, and strangers have commented on his sweet disposition. 7 Paws even told us he plays with dogs others won't play with. Needless to say we were surprised when they twice claimed he was aggressive with another dog. He's never displayed ANY aggression and they couldn't say what happened or why. Besides, many times he came home with scabs and it never was a concern of theirs then. There are also no webcams available to the public. It left us questioning the staff's level of training and the level of supervision overall. After the second "incident", with no previous warning, we got two differing stories from different workers on what to expect for any future visit. I wish I could say this was the first time we received mixed messages. We reached out twice for clarification--no response. I was shocked when I next picked him up and found he was in a room the size of a closet for the whole visit. He was crying, desperate to go outside and do his business, and based on how much water he needed was very dehydrated. If they replied with clear details and he was clearly in the wrong, I'd be calling our trainer to work on the issue. But no communication leaves me wondering if there isn't a good explanation. After that last visit I worry they just don't care. I guess we'll find another place that does.

Jen and her team are phenomenal! I've been bringing my dog here for 5 years since she was a puppy…read moreboth for boarding and doggie daycare (literally 5 days a week). They know her so well and have always kept a close eye on any concerns. I think they know her vaccine schedule better than I do. Beyond that, I've had to board her for several extended trips and they done everything from administer medicine to tracking her bowel movements. I couldn't speak higher of them and hands down recommend their services

I have had Sarah to the Rescue come to my home to feed my elderly cat twice a day several times…read more I am kept informed of the visits, and I am confident that he is well cared for. Highly recommend.

Omg! I seriously can't believe I'm the first review! Sarah is hands down the best with animals…read more When I heard she was leaving the downtown job to start a pet care business I was so excited. Animals are Sarah's passion. She was caring and conscientious from the first time she came over to meet our 'kids' (Bacon, George, and Qui) pics below! She asked about feeding, walking, sleeping, and overall quirks of our dogs. We rescue older dogs and they come with some special needs but mostly just spoiling. Sarah is so good at spoiling my only fear was our dogs would love her more than they love us. Lol! I can't say that was far from the truth. We are having Sarah again in July/August and I'm at ease booking our tickets because I know I have someone who will care for our dogs as well as we do and that's so nice!

Lorie loves her furry babies. She talks to them in such a loving and joyful way. She is calming and…read moretender with my feral cats and my anxious dog. Her rates are reasonable and she is building this business from the ground up- herself- and in just a short time, she is achieving her goals- and it's always busy in there! A strong, independent, and intelligent, caring person.

Don't make the mistake of letting the quaint appearance and lack of fancy marketing fool you into…read moreunderestimating this great new business. The signage could be a little clearer, and no website yet - they do small dog grooming, boarding and day care. Lorie has decades of experience, was SUPER nice and very thorough in all her information and answers to questions. We decided to give her a shot, although there is tough competition close by. We couldn't have been happier, she did an outstanding job with a full grooming of Kody (our experience is that he is a very difficult customer cooperating with his nails). He came out happy and he couldn't have been any cuter! Look past (or embrace) this start-up's quaint marketing and give Lorie a chance. You'll be happy you did.

Such a great place to board your fur-babies. Mark, Abby and the entire team take the best care of…read morethe dogs as if they were their own. We trust them implicitly with both our dogs. Meadows is the standard now. All the good things.

The Meadows Dog House is a home away from home for my 14 year old Wheaten. She has been there for…read moredaycare and was also recently boarded for several days. I never worry when she is with Mark and his caring staff. Gizmo comes home tired and happy! She gets lots of love and attention whether she is there for a day or several. Being an elderly dog, she has lots of medications that need a competent adult to administer when she is boarded. Truly it's a lot of extra work! No problem for the Meadows Dog House! I cannot recommend this facility enough!

It has taken me awhile to write this because we recently lost our dog to cancer…read more Wags 2 Whiskers, thank you so much!!!!! You went above and beyond anything we ever could have expected in caring for our dog Cocoa and we could not have been happier with your services. I'm not sure how we got so lucky to find you, but we can really never thank you enough for helping take such great care of her right up until the end. Our dog was a lot to handle and we both knew that - but she completely adored you and we know that her daily walks were something she completely looked forward to and we never worried when we went away because we always knew that she was well cared for by you. All the pictures, the videos, the texts, and all the special meds and foods at the end that you helped us with - it was so much - you guys absolutely were the best! There are no words to say how grateful we are for everything and if I could give you 10 stars on here, I would!!!!!!!!!!!! You are true animal lovers with kind hearts and I feel blessed that you came into our lives at the time you did and helped us take care of our girl to the end. We will be back, I promise!!! Give us a little time... our hearts are still mending...but fostering is in our future so we can save another one!! Thank you again for everything. I cannot recommend Wags 2 Whiskers enough!

Lois and her team are great with my boy, Fredo, and he loves their visits. I get updates during…read morehis walks along with adorable photos. Any time I have a schedule change or need a last minute walk, they accommodate. Could not be happier!

Don't believe the reviews. Communication is the worst I have ever seen. A week late coming to my…read morehome to clean up dog poop and they try and tell me my credit card didn't give a pre approval. Cmon now... if that was the case you wouldn't call me to get a different card. Very unprofessional. I would hire anyone but these misfits.

Stefen always lets me know when he arrives and when he is done. He does a very good job cleaning up…read moreafter my 2 dogs and I appreciate his service. Highly recommend Doggie Detail!

We found this rescue via a pup we saw on Petfinder. We called them the following morning and were…read moreultimately able to come see a pup (Minnie) the same day in the afternoon. The lady we spoke to was very nice to us, as well as when we arrived (both her and the other gentleman working there). The front-desk is a bit small and crowded with supplies (I think from the supply donations they receive), but we were allowed to take the pup out in the large gated yard to run around and play and get to know her a bit more. The application process was fairly straight forward. They hand-write out the paperwork so it took a little bit longer, and they only accepted cash (we had to run to our local bank during the application). They do have a 7-day return policy (if the pet doesn't work out you can return them, or exchange for another, but no refunds) from what I understood. They also gave a health voucher for one of the local vets, but we did not use it and went to our regular vet. I saw other reviews claiming the pets weren't as healthy as they said, but at least for us, when we took the pup to our Vet, she was 100% clear and healthy (including all worms and such, which is sometimes overlooked in the exams). All of her shots / spay / flea treatment dates etc. were recorded and provided to us, plus microchip info, so it was thorough. They also gave us the rest of the kibble they were feeding her, which actually lasted us about 2 months. Overall, we thought they were friendly and also showed they cared for the animals that they adopt out. I don't think they have tons of dogs and cats, but they are worth considering if you are looking to adopt!

I stand for any animal shelter. The only problem I have that…read morethere is no walk on. So if you drive by and you would like to see some animals would be impossible. You need to call.