I was honestly really hesitant to switch groomers because my dog Maple has been going to the same…read moreplace since she was a puppy. But it was time for a change..Maple would come back shaking and clearly stressed. Researched a bunch of places and decided to try this place as I had heard good things from others. I booked with Petal and she is the sweetest! She is such a gem! Petal was super gentle and really paid attention to Maple, especially since it was her first time there. Maple usually hates getting her nails filed/shaved down and will fight it, but she did so well with her, which says a lot. Best part, Maple came out happy. Tail wagging, excited, not stressed at all. That alone made me feel so much better about switching. So happy we found Petal!

We took our 5 month old puppies Frankie & Ozzy here for their FIRST grooming ever and Petal did an…read moreabsolutely AMAZING job. We couldn't be happier with the level of care that was taken and how gorgeous our babies look and smell after their grooming. Petal and Lydia from Petrichor Pet Salon were communicative and surprisingly prompt with our grooming. I know some salons take 8+ hours to groom a dog, and this was less than half the time for both! We are so happy with the results and are looking forward to our next appointment!

We left our senior chihuahua, Chico, with McKenna for a couple of days and she was absolutely…read morewonderful. She has a great dog-friendly backyard that Chico loved exploring (always supervised), and he was safe and secure in a kennel at night. Chico can be very picky and difficult when it comes to taking medication but McKenna has a ton of experience and made sure he got everything he needed. She also kept us updated with photos throughout his stay which we really appreciated. Thank you, McKenna for taking such great care of our little guy!

Jonathan is extremely kind and truly cares for each dog that boards with him. From the first time…read moremeeting, Jonathan was super professional and walked us through his steps on how he will integrate our dog with other dogs during his stay. Jonathan's house is super clean and spacious! We received text updates with videos, and photos while we were on vacation. He kept us updated on Ollie's temperament, food schedule, and bathroom breaks. I would highly recommend Jonathan to other dog owners! We know our dog will be in good hands when staying with Jonathan!

Great grooming and bathing services. Have been coming here for 5 years+ for both my dogs. They do a…read moregreat job with our corgis with shaping them and making them nice and clean. Very friendly staff as well, have never had an issue. Here is Harper after a bath below!

I brought my dog here for the first time last week for a grooming service and was disappointed with…read morethe results. When we got to the place, there was dog hair all over the floor, I chatted with the manager there and they mentioned they wipe the floor 2-3x a day so I must've come during the tail ned. The appointment which typically takes 2-3 hours ended up taking 1.5 hours. They request payment and tip before they bring you your pet. I had some feedback that I shared with the manager and they reassured me that they care deeply about the salon and grooming service so I know they're working on improvements. They were happy to take my dog back to another cleaning, but I didn't have the time. I appreciate the time and effort the manager took to call and chat about my feedback.

Anna has been amazing to both us and our pets from day one! We can always count on her to be…read morepunctual, dependable, and genuinely caring--she treats our fur babies like her own and makes sure they're always safe and well cared for. She's also fantastic with communication and stays completely on top of her schedule, which gives us so much peace of mind. We feel incredibly lucky to have found her--highly recommend!

Anna helped me look after Garfield (my orange diabetic kitty) while I was away for a week! She's a…read moresweet and loving person and my cat seemed really comfortable in her presence. She sent me pictures and videos of Garfield everyday. She administered his insulin and gave me peace of mind while I was in vacation. I will definitely be requesting her services in the future.

Going on a year of service coming up shortly! Rienna has been amazing with our 3 Maltipoos from day…read moreone. Our dogs are always excited to see her, which says a lot. She's gentle, patient, and genuinely cares about the animals she works with. The grooming is consistently great every visit, communication is always easy, and we never have to worry about whether the dogs are in good hands. One of our pups is pretty anxious, and she's always been so kind and understanding with him. Finding a groomer you trust can be hard, but we're incredibly happy we found Rienna.

I began using Coat & Collar's mobile grooming service in December 2025 and specifically discussed…read moreupfront that my dog does not have a rabies vaccination. I was assured this would not be a problem, and service continued without issue for months. Recently I received a text requesting proof of a rabies vaccine. I explained that this had already been discussed and approved when I became a client. Rather than receiving a phone call from management, representatives from the company arrived at my business and informed me that they would no longer provide service unless I complied with the vaccination requirement. Businesses certainly have the right to change policies, and I would have appreciated a simple phone call explaining that a policy had changed. Instead, the conversation took place in my workplace, in front of my employees, and felt surprisingly confrontational. The representative's tone came across as dictating what I needed to do rather than having a respectful discussion about a change in company policy. It was uncomfortable and, in my opinion, an inappropriate way to handle a long-standing customer relationship. My groomer always did a nice job, but the communication and customer service from this representative left me very disappointed.

Rosanne or Bow Wow's and Whiskers is the best kept secret in Irvine! That is because no pet owner…read morewants to lose her. We have been so fortunate to have Rosanne care for our many cats, including those with medical issues for almost 20 years. As a vet tech. and trained professional, I can trust her advice and know she has the best interest of my animal in mind. Travelling internationally, I have absolute confidence she will turn up, never let me down, care for my cat and home and inform me of any potential issues. She is detailed, conscientious, totally honest and best of all, she actually spends time playing with your pet! A fantastic pet sitter! Laurie, CA

It's hard to put everything we feel about Rosanne into just a few words. She has cared for our…read morefurry cat children for the past 27 years! She's been with us as we suffered the loss of 3 of our babies over the years, and she has become a part of our family in many ways. Our current kitties, Isabella and Mary, are now 17 and 18 years old respectively, and Rosanne has cared for them since they came to us 17 years ago. Whenever we're away, she lives in our home, giving them the comfort and security they need. Knowing she's here when we're not gives us the same sense of comfort and security. Rosanne cares for the girls in every way. As a licensed and caring Vet Technician, we trust her judgement completely. She has advised and guided us in their care so many times over the years. Rosanne is committed to the care of the animals in her charge - she is a true professional, and more importantly, she LOVES all of the furry babies in her care. She also takes cares of our home like it's her own. She's licensed, bonded and insured. But the best part of Rosanne is . . . Rosanne. We absolutely treasure her, and cannot recommend her highly enough! Sincerely, Michael and Judy McLane May 6, 2023 Irvine, CA

Dr. Morgan at Quail Animal Hospital is truly incredible. I brought my two dogs, Juicy and Kendrick,…read moreand from the moment we arrived I felt like we were in the right place. Dr. Morgan is calm, patient, and extremely knowledgeable. He took the time to listen to my concerns, asked thoughtful questions, and handled both of my dogs gently and with real care. You can tell he genuinely loves animals and takes his work seriously. The exam felt thorough and never rushed. Dr. Morgan explained what he was checking for, what he was seeing, and why it mattered. He made sure I understood everything in plain language and gave me a clear plan moving forward. I appreciated that he focused on practical, reasonable next steps and answered every question I had without making me feel dismissed. What stood out the most is his honesty and integrity. Dr. Morgan did not push any unnecessary treatments, testing, or add ons. There was no pressure at all. He was straightforward about what was truly needed versus what could wait, and he offered options while respecting my comfort level and my dogs' needs. It is rare to find a veterinarian who is both highly skilled and also so ethical. I also want to add that I drive all the way from Oceanside because Dr. Morgan is that good. That should say everything. I trust him completely with Juicy and Kendrick, and I'm grateful we found him. I highly recommend Dr. Morgan and Quail Animal Hospital to anyone looking for a trustworthy vet who will treat your pets like family and treat you with respect.

New location, as of a few years? (but still in the same plaza, but now next to Oliver's Trattoria,…read moreIrvine Grill, and Wells Fargo) Wow, wow, wow, was I impressed. Everyone was incredible- from the ladies in the front (shoutout to the left-handed one who helped us) to Xavier who was prompt, so sweet and patient, and joked with the million kids I brought, to the lady who brought the payment and explained everything, and the woman veterinarian with long hair and bangs was wonderful! She was soooo informative. Parking's easy, the payment is reasonable and ethical, and I would highly recommend this place to anyone with fur babies. They're so great!

We had a really positive experience at Irvine Valley Veterinary Hospital during a stressful time…read morewith our pup, Mocha. From the moment we walked in, the team (Brandon especially) stood out. Brandon was incredibly kind, patient, and communicative, which made a huge difference for us as anxious parents. He loves labs too and mocha loves being loved! Toni, Julie, Serena and Marcela were amazing with mocha too and really helped calm some of her stress too Dr Sohn took the time to thoroughly talk with us, gather Mocha's history, and understand everything that was going on. We never felt rushed or brushed off, they made sure we were fully informed and prepared for each step. Most importantly, they helped keep us calm during an overwhelming situation. They didn't try to oversell unnecessary tests, but they also made sure to run a comprehensive set of diagnostics so that no possibilities were overlooked. It felt like they genuinely cared about doing what was best for Mocha, not just checking boxes. Overall, we felt supported, heard, and confident in the care Mocha received. We're very grateful to the team and would definitely recommend them!

Three days later and the owner of this hospital, Mike Cao, has not called back. He seems to respond…read moreto reviews on yelp, but apparently he doesn't pick up the phone. That leads to me believe that it's not even actually him responding to people on Yelp. A manager of the hospital called and said they were the best person to help me, and I insisted that I speak to Mr. Cao. They continued on that they are the managers and the best people to help me, but I insisted that I talked to someone that is actually a doctor and not administrative. it has been more than three days. We got an analysis of the fluid in his abdomen that built up, which was more than a pint and a half and this hospital allowed it to remain and didn't even take a sample like they promised to do. The analysis showed that his body is fighting some sort of infection and his blood cells rapidly increased. Not only could they have removed the fluid, but they could have given him an antibiotic. They failed to give our antibiotic to our French bulldog as well when he had an infection. In my opinion, it is cruelty to a dog to do what they did and just take my money and allow him to suffer. He is anemic and fighting an infection and basically fighting for his life. Now they won't even respond to me. There are a few good doctors here that do the right thing. But has a hole, two out of our four visits in the last year. These guys have not done what was right for our dogs and left two dogs in pain leaving their hospital without proper care.