This review is in addition to a review I wrote about a different job Platinum Plumbing did for me…read more After 7 years or so I once again called on Platinum Plumbing for a project. Replace the first floor baseboard with high output baseboard. Peter measured the job up and returned with Christian another day to complete the work. I admit I was impressed with the concern that was paid to how each peice was installed. A level and tape measure was used on each peice of baseboard to insure that when completed the entire run was the same height and on the same plain. Each cover was trimmed if needed so it fit together properly. When they were done they cleaned up after themselves and even helped me put my things back, which they didn't have to do. I could say I'm happy with the work they did and leave it there. The truth is I'm really impressed with the work did, it came out more beautiful than I hoped. They showed more attention to detail than they had to, and the price was very competitive. Its been 7 years and Pete is still doing really prideful work. I highly recommend you give this company a chance to work at your home or business. Im certain you're going to be impressed with the end result. Henry.

Excellent work, excellent service. This company arrived on time with great price. Thank you.read more

We had a leaking pipe. Turned out to be the dishwasher. John came within an hour, explained the…read moreproblem and made the repair quickly. Easy to see why he gets so many great reviews!!

John came quickly and rectified our problem. Personable, helpful and efficient. Very respectful…read moreand our toilet was running perfectly when he left. We now have a new plumber.

Id ignore any recent negative reviews. Im a very critical and anal person. Kris is the same way…read moreand he will not leave the job done unless it's done right. That's something you can tell about him pretty quickly. Kris if you're reading - thanks for the great job on both filters.

They could respond when someone requests an estimate for work. Why do they put themselves on this…read moreapp if they don't want to respond?

Mauricio was a joy to work with. He provided fast, great service. He's knowledgeable, came in to…read moreassess for a sink placement, was extremely flexible with my chaotic asks and came back immediately to set up. He also cleans up behind himself and is really big on safety. Definitely my go to plumber from now on

There was a leak under my kitchen sink and I hired Mauricio to do the work. He was on time, very…read morecourteous and finished the job in a timely manner. I would definitely recommend him and also use his services again.

Keith is an exceptional plumber. He is very reasonable and…read morevery qualified. Keith and his coworker came today to fix an emergency leak and replaced the 30 year old main water valve in less than 30 minutes. He previously installed a new toilet that has operated perfectly ever since. Can't recommend him enough. A rare combination of exceptional ability + trustworthy.

Been living in the same house for the past 45 years and Keith was our plumber when we had or first…read moreproblem. Still our go to plumber after all these years. Hot water tank started leaking recently. Keith's crew had a new one in the next day. They were polite, clean and above all extremely competent. I highly recommend this business.

We called because our sewer was squirting water in the access pit. They were at our house in half…read morean hour. The sewer was snaked and the problem was solved in less an hour. We paid by credit card and they were gone. It wasn't cheep, but for the speed of service, we couldn't fault it. It was worth the money, especially on a cold winter's day.

From start to finish Tom, Anvar, Orlando, and teams were consummate professionals. What started as…read morea presumed cesspool issue was quickly diagnosed as a broken pipe from my home to the primary cesspool, 9 ft below the surface, using years of experience and state of the art equipment. Their kind and practical manner in managing my expectations as a homeowner, made me comfortable with an already difficult situation. They were intent on helping see my problem through resolution and assuring I was satisfied that the work was expertly performed, and at a fair price. This wasn't easy work and I recognize that. They took very good care of me, and left my property in terrific shape when the job was completed. I am a very satisfied customer and would recommend Citywide if you have the unfortunate task of complex waste line work. Thank you Citywide!

Richard was extremely efficient and accurate with his assessment of my issue…read more Price is very reasonable. Good guy and easy to deal with.

Richard is great. He came with his camara and assessed my cottage 100' behind the Main House. He…read moreimmediately knew the problem informed me what it was, why it was happening, how he could resolve the problem and what I should do to permanently fix it. He did the job for the price he quoted on the phone. He even gave a written guarantee that if it need another clean out it was no charge. This is the only person anyone with a drain issue should call. His equipment is top notch he has all the latest machines to do it correctly. Thank You Richard for being a hard working honest company.

My heating stopped working right before the 20" snowstorm. David came to my home three times and…read morespent a total of six hours troubleshooting. He finally solved the issue -- a problem so rare that even my HVAC‑specialist friend couldn't diagnose it. I'm truly grateful for the outstanding work David did. He was a real life‑saver. And just a note: if he doesn't pick up your call right away, don't worry. It simply means he's busy, and you can trust that he will always keep his promises, fix the problem, and make sure your home stays warm and comfortable.

David came today to service my central ac unit. Just a great guy so happy that I found him. He's…read morefirst class a gentleman And he is highly skilled.

Great company. They came out right away. The guy was honest, gave us a great price and was able to…read morefix our shower handle and a running toilet same day of the visit. Would definitely use them again.

Would highly recommend this company. I called and was able to get a plumber out to me within a day…read more They did a quote for me on a project to move the washer/dryer and create a new laundry room. In addition they fixed a few issues with our master bath shower head/handle and toilet. The company was really great, they sent me a bio and photo of the person who would be coming (which I appreciated for safety and professionalism), and the man who came was super knowledgeable, friendly and helpful. He also had some great suggestions and input on the project and location in the house, in terms of what's best to save money and simplify all the moving parts--which I really appreciated. Pricing was also good and very reasonable. Would definitely recommend them and also use them again going forward.

Quick, efficient, knowledgeable and very fair price. We needed a waste pipe fixed prontoread more

They said in their messages they inspect sprinklers. Then I called them and they use an AI voice…read morerobot without telling the customer. The bot then had me fill out information over the phone and also said they did sprinkler inspection. I scheduled the appointment. They called the next day with a human and cancelled the appointment without an apology, saying "the AI did it wrong". Absurd. Hire real people, stop wasting people's time.