This company is a scam if your product is under warranty, they will lie and lie and lie, claiming your part is on back order, for 3months I have been waiting for a whirlpool part and finally I called whirlpool myself and got the part shipped to them, had to call them and tell them the part was there because I had the tracking number, was told they got it and would come out on Monday, Monday comes they called and said the part was damaged and they had to order it from Dallas and they would be out next week. I had it!!!! They do not honor the warranty they keep putting you off until you give up. I gave up and I will write as many negative reviews on every site I can because we as consumers deserves to get what we pay for. This Company is a joke!!!!!! read more

Worst company. Two brand new fridges that have had to have multiple techs come out to have it mis-diagnosed. Parts are ordered and comes 6 months later, a constant battle. Today they were suppose to come out..nobody called to confirm apt... so we came home for tech..he's saying who came out here? That's not the problem. So all the techs seem like they know nothing about any of this. Do not recommend this company. We were referred here only because of a whirlpool warranty on both fridges. read more

June 3 I made the appointment. They could not make it out until June 17. Then did not return until July 15. All that tile without a washer. Never doing business with this company again. read more

We would not recommend using ASI for anything! Our refrigerator freezer was not working, but the top part was working. The Tech came out and when he left neither the top, nor the freezer was working. Other parts had to be ordered. We were without our refrigerator for a considerable amount of time before ASI returned to complete the repairs. Once the known repairs were done, we were left with an estimate of $861.00 to repair our deli drawer that was working before he (The Tech) did the first two repairs. NJ & SA read more

Worst customer service ever! I scheduled a service appointment through the Jenn-Air website. The technician came out and spent less than 10 mins checking the problem with the top. He said that I needed to change the top cartridges. I said that cannot be possible since the problem diagnostics is incorrect. I tested the gas flow without the cartridges and the gas still did not flow. I called the manager to complain and she offered no solution and said that to send another technician I will have to pay another service fee. This is frustrating and the worst customer service ever. The manager was very rude and said that I calling because the cost of the cartridges was too high(not sure what she meant by that).....I just waisted $140 on this...what a shame read more

I would not recommend ASI Appliance. I've used them 3-4 times for my Jenn-Air appliances and their service has been consistently poor and very expensive. In the most recent visit, I paid $170 in advance for a technician visit (which was ok with me) but the technician gave me a quote for a $150 part and an additional $250 for "installation". I had already removed the part (it was a simple, 30 sec. removal process of 1 screw). I asked the technician if I could purchase the part for $150 and as I didn't think tightening a screw was worth $250. The technician agreed to sell me the part. However, after he spoke with the ASI office manager he returned and said that ASI would not sell me the $150 part without paying the $250 "installation" fee. The technician then left without selling me part and I felt like I was being held hostage by ASI. Fortunately, I purchased the part on Amazon for $27 but the interaction with ASI just highlighted how high their mark-ups are and how they have shown little interest in serving customers. I will no longer use ASI for any work as I do not trust them to provide fair work for a fair price. read more

Winners of the Worst Service Ever!!! All Star at 1)Unable to diagnose, 2)Lack of respect to customers, 3)Could care less if we didn't follow up, 4)Top in "who knows why but it's not my problem". From management and all staff, no one is responsible for their mistakes, if they do a service call and the issue is not fixed, well- it's not our problem anymore- to TOTAL AMNESIA when you tell them the issue- NO- we cannot discuss your issue because we don't have a record of ever being on your home!!! Top INCOMPETENT IN THE INDUSTRY- STAY AWAY! I'm not one to do a bad review but they've won the award for worst at doing something that turned out to be nothing because it didn't happen!!! read more

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My experience with the ASI Appliance technician (Martin Y) was horrible! I moved to a new home and the first time I used the oven, black smoke emitted which set off the fire alarm. When the fire fighters arrived, they discovered that the fire came from the bottom compartment of the oven, which was not designed to contain anything, unlike most ranges. Then the technician was so rude when I brought his attention to the soot in the microwave. He assumed I wanted him to clean the soot, and walked out on me. If I could give him a zero star, I would. Very unprofessional and zero customer service. In fact, he said he did not care what feedback I gave on his survey. These kind of workers cause their companies to lose valuable business. Overall, I had a negative and distasteful experience. read more

This company has the worst rating and customers service. MAYTAG SHOULD STOP USING ASI FOR WARRANTY service. The technician is lazy and very rude, pathetic asi company. The company will make the small problem a big giant deal and throw any excuse to scam customers for there money. I wouldn't recommend customers PAY the service technician, if no service was provided. The technician left the range disabled and couldn't put it back together rude, pathetic. I called ASI to assemble the range back. They said NO. The WORST customer service. Maytag should really look into ASI. Why so many BAD reviews? From this company. The technician/ASI will charge a service fee to SCAM, STEAL from customers. I called Maytag and they informed me. I don't have to pay the service fee because is under warranty. read more

This company is abysmal and the reviews that have been left speak for themselves. They charged a very high service fee (charged before arrival), for a technician to show up, act rudely, and after looking at our broken microwave for about 90 seconds said there was nothing they were equipped to do to repair it. They then left and refused to refund their fee (I believe it was ~$130). Completely worthless and a scam. Look at reviews, find a company that will serve you honestly and better. read more

2 Dec 2021 follow up to 15 Nov 2021 regarding asi appliance and whirlpool This is absolute madness. Please under no circumstances should anyone purchase from whirlpool going forward. You will be frustrated and it's not worth it. After weeks of calling and complaining whirlpool sent another person from asi to work on my refrigerator. The tech today left me a message (didn't speak with me) informing me the visit will be $125. When I asked why wasn't this told to me previously so that I could make a decision He raised his voice and told me I would pay the service fee and will be placed in collections. Mind you, he hasn't nor did he work on my refrigerator. He talked all this noise at my front door Please DO Not call this company or whirlpool if you live in the Houston area Hire a reliable company As of today the owner has it addressed my issue read more

Been trying to get dishwasher under warranty fixed for over 2 months. Keep getting back orders after they set an initial date and as a result I've now had to cancel on my clients and missed several days of work due to back orders. Tech was supposed to FINALLY come out today but now apparently the part is broken so they cancelled again. Ive still got a broken dishwasher stinking up my house and nothing to show but another back order date TBD read more

I purchased a Kitchen Aid Model KFGD500ESS04 double oven in November 2018. We have never been able to cook with this oven. I had two service calls through Kitchen aid in 2019 and one on 1-9-2020 through Lowes warranty, all through your company with the same tech. Your tech has said the Whirlpool heats with an "average" method and his last visit explains this and each time I was told the oven is heating as intended. Last visit, Tech inserts probe inside oven to monitor temps. Oven set to 300 and preheats. When preheat stops, inside oven temp is 390. We wait for burner to start again and it does 14 minutes later and inside oven temp is 268. Tech leaves saying oven is heating on "average" method and operating as intended. Call me old fashioned, but you CANNOT cook with temp ranges like this but I am not a tech so I start my process. After your tech leaves, I go to Lowes and I get their appliance dept to call and see if they can help me. They call and Lowes sets up a "second" opinion appointment for Jan 16th with another company. At 9:00 am on that day, the same employee with your company shows up and I meet him and say Lowes wanted a second opinion, so he calls his office. After he gets off phone, he looks at me and says another company is scheduled to come that day, but he does not know who. I immediately call Lowes support and they tell me I "cancelled" appointment, which is NOT true. Two more trips to Lowes to call support, at their store, and there is no other company besides ASI who services their appliances. I have called two other appliance repair companies and they both said the "average" heating your tech has said is working as intended, is NOT correct. BOTH said there should NOT be more than a 20-degree heating difference and a range of 390 to 268, something is not working. After another trip to Lowes 1-24, their management called support and have agreed to let me have another company repair my oven and reimburse me in full. Unacceptable..... read more

Worst experience I have ever had with a technician. Since February i have been trying to get my washer repaired. Each time the tech Derrick comes in, spend less than 5 minutes and determines the issue. The first time he said nothing was wrong, since the washer decided to be functional for the test but less than 5 minutes after he left ( did not check to see if it would work with clothes) i had to call costco concierge to reschedule a technician for the same issue. The second time he came out luckily the issue was apparent and a part was ordered. The repair was done quickly once the part came in but the same tech came in repaired the machine and left. Did not verify the part was indeed the fix. For whatever reason the washer was now throwing a code that it was overloaded ( i learned this when they sent him out a final time) and not spinning when washing, plus it was overfilling the tub with water. I was close to the end of my warranty and was worried they would again tell me nothing was wrong but costco concierge assured me we needed to give them 1 more chance before exhausting other options. The day they sent out the tech i recieved 3 calls. One verifying the arrival window, one alerting me he was 5 minutes out and a third asking me why i was calling repeatedly. I not once called the technician. They then informed me if he found nothing wrong i would have to pay a fee regardless of if its under warranty. I had checked with costco concierge and whirlpool to ensure this was not the case the day before and had their reassurance that i wasnt going to have to pay. This was a huge red flag to me. Derrick arrived and immediately checked the error codes after asking me what was the problem. This is where things went from apprehensive on my end to absolutely hostile on his end. He saw the code and asked me if i saw that. I said yes. He asked if i knew what that meant and i was dumbfounded. How in the world was i supposed to know what the error codes for the washer are let alone mess with the technician settings for the washer on my own. After i said no he said that means im doing something with my washer i shouldnt be doing. That i was overfilling it after he specifically said not to because it "can only handle 40 pounds including water". It is a large capacity washer. If it can only handle less than 4 gallons of water since thats about 40 pounds alone then there is a bigger problem at hand. I told him i was testing it with small loads and the clothes wasnt getting clean, it was barely agitating and the spin cycle was either very slow or non existant. He proceeded to tell me i clearly don't know what a small cycle is. He ran an empty spin and drain cycle and said its spinning so theres nothing wrong and said i have to pay a service call fee. I told him if we added clothes the weight would show that it doesnt spin and he retorted that it was not his job to watch me try to wash a load of laundry. When i countered with well its overfilling with water he said the washer sensors know how much water to add and he isnt an engineer so he wasnt going to try and explain how a computer is designed to work with the sensors. He went outside to call whirlpool and after a few minutes came back in and said to call them and let them deal with me. I will NEVER recommend this company to anyone. They were more focused on charging me than listening to what the issue was. The truly idiotic part of all this was the washer needed to be reset. Something that shouldve been done when the part was replaced. If you have warranty issues and are being sent a tech from ASI Appliance, i highly recommend calling the manufacturer and asking for a different company. You will dodge a bullet. Even one star is one too many. read more

If I could give them ZERO STARS I definitely would. My Whirlpool Refrigerator has been a complete failure since week 3 of purchasing it and having it delivered and installed (Home Depot). Whirlpool contracts with ASI Appliance Repair. ASI's responses make it clear THEY DO NOT CARE. An ASI repairman has been to my home 3 times. First two visits nothing was performed, I suppose the visits were to analyze. Ok, understood. Months of reporting the issue to Whirlpool repairs remain unresolved. On the third visit from ASI, the repairman "repairs 3 existing issues" and "1 issue remains unresolved." Still waiting on parts per ASI repairman. The repairman leaves my home after the 3rd visit, 3 repairs were made, 1 unresolved, and 1 CREATED BY THE ASI REPAIRMAN. I called ASI office, they have me text pictures. The next day I receive a text from ASI with "instructions explaining how I can repair the issue the ASI repairman created. I tried to the best of my ability to find "THE BRACKET" they instructed me to locate with no luck. They also instructed me to pull out the freezer drawer completely, which I could not do without forcing parts. Once I text ASI back explaining this ASI went RADIO SILENT. Now ASI is NOT ANSWERING CALLS OR TEXTS. WAY TO GO ASI! CONTINUE YOUR LOSING STREAK .... STRAIGHT TO THE BOTTOM FOR CUSTOMER CARE! There is a reason ASI has terrible ratings. STAY CLEAR IF YOU CAN AVOID THIS COMPANY. read more

Checking my messages the technician said he would be in our area between 10am-1pm, I called back at 11:10am and was told the technician was not coming anymore. So unprofessional! Very rude customer service! These people were supposed to come to service our refrigerator at a certain time requested from a window from 12pm-4pm. Because I work and no one would be home before that. Isn't this the reason why companies give a time window?!?!!! I got a call at 10:42am saying they had someone 30min away. I was working!!!! But ELSA was rude and said whatever time they come is the time they will come. Real professional guys! read more

If you had a poor experience, like I did, CALL THE MANUFACTURER (Whirlpool, Jenn-Air, Jade, KitchenAid, Amana, Maytag, Roper, and Estate) and tell them about your negative experience. In my opinion, ASI does not care nor have they taken action to resolve the repeated issues that many reviewers complain about, as evidenced by the repeated complaints over time. The manufacturers listed above have contracts with ASI and need to know about ASI's poor scheduling, incompetent technicians, and horrible customer service, so please contact your manufacturer and let them know of your experience. There is a reason this company has an overwhelming amount of 1 star/negative reviews! Just like many other reviewers have mentioned, when I made the service request, THEY asked ME if I wanted them to come between 8 and noon or noon and 4. I selected between 8 and noon. When the technician, Donald, called me the morning of the service date, he said he would be at my house between noon and four. I received the same response as many other reviewers did when I notified Donald that my scheduled APPOINTMENT was between 8 and noon: "That's just a request." By definition, an appointment is "an arrangement to meet someone at a particular time and place" (see attached photo). Additionally, as you can see from the voicemail transcription, ASI themselves call it an appointment (see attached photo). Donald was not pleasant and came off annoyed when he arrived, which I'd be fine with if my washer was fixed. Donald spent about 3 minutes in my home. He started a wash cycle, let it fill up for about one minute, then said that the door wasn't closed tightly and that's why it was leaking. Unfortunately, I assumed Donald was a competent appliance repairman and took his word. Sure enough when I began to wash later that evening, water was still leaking...and yes, I made sure the door was closed tightly. In my opinion, this company appears as though they do not value their customers. read more

Techs are allowed to make up any price they see fit for the repair. The company lacks transparent pricing. There is no pricing sheet. Prices are determined by a "industry standard", which they can't provide. If your unhappy with the labor cost and refuse the repair you will not be refunded the trip change. They make no attempt to earn your business. In my experience this company scams it's customers and provide horrible service. I would not recommend them and I am currently working to ensure that Whirlpool drops them as a preferred repair provider. read more

Do NOT use!!!!! I have waited at my house for two entire days and ASI has cancelled due to a tech "emergency" at 5pm the day of the appointment. I actually had to call them today to see where they were! No respect for my time. I asked to speak with a manager and they are conveniently out of the office. No refund for the initial service call mentioned. I will never use ASI and wanted to warn others. read more

Do not use this company!! Worst experience we have ever had. Looking at all the (1) star reviews , clearly this is their normal and not the exception. I rarely write reviews but this was a must. I don't want others to throw their money away and get no results. Our refrigerator is broken and not keeping our food cold. We had to throw all of our food and meat away. We desperately need our fridge repaired thus the reason we called ASI Appliance. The initial conversation was fairly positive with the scheduling group until they require you to pay $165 fee up front to have a technician come out to the home and diagnose the problem,... They scheduled the appointment for the next day. Great - Right? (Not so much)This story gets way worse They promised to call at 8AM and give us a 3 hour window and a call when 30 minutes away. They called my husband and not me (why?) and had to schedule during the 2hours I had made a previous business appointment. I told them about this when talking to them initially. Not a problem, they said. Neither of these things happened or worked out. They were late - and my husband took off work to meet them with no 30 minute, advance call. When the technician finally got to our house he had a bad attitude and was rude and condescending immediately. He cut my husband off, mid sentence not allowing him to even go over the problem. He clearly didn't want to OR more likely didn't know how to work on our fridge. He guessed and said "it probably, could be the mother board or other problems within the computer but there's really no way of knowing. We could buy one then the next two hoping they may work. What kind of statement was that ? No diagnostic probing and absolutely no guarantee it would fix our problem. It was just a guess. Then after less than 10 minutes he packs up his bag and leaves. No explanation and no plan of action. We were very nice to him and his rude condescending behavior was unacceptable. So another day and our fridge is still broken. We received NO SERVICE, NO DIAGNOSIS, NO PLAN OF ACTION AND NO REPAIR! But wait they they did get our $165. That a lot of money fir doing nothing. As a business owner I would want to know if my employees treated a customer this way. I tried calling to speak with the owner or executive representation. I was told that was not possible. Perhaps he will read this. read more

I don't have the time or energy to go into everything that's wrong with this company. Just trust me (and every other one star review on this site). Don't. Just don't. read more

I would never ever recommend anyone using ASI appliance - they are unreliable and irresponsible and lack accountability. Our washer has recently had issues draining so we hired ASI after seeing they were Whirpool certified. Our technician named Kayla was sent in and from the start she did not inspire confidence. We still decided to see how things would go but Kayla upon looking at the issue states another part and another visit is needed and how there is an issue with draining. We have to go another two weeks without a washer as Kayla needs to get a part. She comes in now to look over the machine and instead of fixing the draining issue, Kayla herself causes new issues further ruining our machine. She somehow causes an issue with the latch that prevents the washing machine from closing properly so that it remains open. You would think Kayla would apologize and admit her mistake but no she states the machine has had this issue when clearly it didn't. The latch worked perfectly before you got here Kayla. She doesn't even apologize arguing it was our and the machines fault. What a horrible technician that is unreliable, Irresponsible and a liar too. This company lacks integrity or it's technicians do but they also lack the skills to complete the jobs. Instead of admitting it they attempt it and instead make problems worse. Horrible company and Kayla especially was a terrible technician. read more

ASI Appliance - The new issue that Kayla herself caused and then blamed on us - Appliances & Repair Near Me - Channelview, Texas

6 month old Whirlpool dryer not drying. Whirlpool contracts with this company for repairs. Two week wait for an appt. I am instructed that I will have to be at home from 8 am until late afternoon, so my husband and I make arrangements to do so. The day before, I receive a voicemail confirming appt and a request to call if a cancellation is needed. I do not need to cancel, have been waiting patiently. Day of appt, tech no shows. Contact the company and am told he no showed because no one answered the phone. I explain that I am deaf and was not expecting a phone call. Rochelle MOCKS ME FOR BEING DEAF and refuses to send a tech. Whirlpool reaches out and she lies to them about scheduling. This company is grossly unprofessional and untrustworthy. read more

Gary is very knowledgeable and courteous. Explained the work being done. Would use ASI Appliance again.

Technician was somewhat frustrated over the repair; he was with the understanding that it would be simple. Unfortunately, it was much more technical and more than expected. I regret this happened; however, I am not tech savvy and had no choice but call Whirlpool service. Upon the repair, the glass on top of my washer was scratched. I am unhappy this occurred. He was a nice young man; sorry his day started off in a bad way. read more

And I thought I was the only one, but NOPE! This rating was given due to unprofessionalism and horrible customer service. They use any excuse to void the warranty on your appliance and always try to get out of repairing your product under warranty so they can charge a fee. They do not communicate properly with the customer to find out what the issue actually is with the appliance, and are very dismissive. The particular technician in question was lazy, rude, and even more dismissive. Kitchen Aid needs to find a better company to work with. I will say, that the only bright light with this company is their one technician I have dealt with on another appliance, Richard. He was helpful and sought to understand the issue prior to repair. Horrible! read more

I am very dissatisfied with the service provided by ASI Appliances I paid $140 up front for a diagnosis. The technician came, he just ran the drain cycle for 3 minutes and told me that by the sound he thinks that the pump is working fine. The technician did not inspect the washer at all. The diagnostic was based on the sound for 3 minutes drain cycle. I mentioned that 2 times when I go to wash clothes there is soap and water in the soap container and he said that that is normal. My washer serial number is CSW1113706, model WFW95007W01. Front load washer. $140 up front is because you are paying for a bad service and you know it after a technician comes to your house. I never receive a copy of the diagnosis based on 3 minutes sound of the drain and rinse cycle. Technician told me that to replace the pump will be $ 255 plus taxes for the part and $300 for labor. However, he did not inspect the pump at all. read more

I was not impressed with ASI, nor the service agent, Martin Y. who came to the house. I explained the issue, yet the agent did not have anything in the truck. He came in, spent 10 minutes and told me what I had initially told him, all at a cost of $150 plus tax. He sent me a quote and forgot part of what I asked for. When I reached out to him, he had no memory of the service call. I provided him with the address and document number for the quote, but he had no memory of a house call from earlier in the week. He told me to recontact the office. In the end, I ended up purchasing a new refrigerator, rather than dealing with ASI Appliance. read more

Rude and incompetent technicians!!! Please do not use this company! Quite possibly the worst service repair company I have ever worked with. When I asked one of the technicians to put on a footie prior to coming into our home he told me to kneel on the floor and put the footies on his feet because he has a bad leg!!!! They did not complete the repair of my dryer. On another instance the technician insisted on leaving the large item box and not taking it along with him because he did not have room in his vehicle. read more

I just had my Maytag dryer repaired (warranty work) by Damarcus Senegal. He was professional, very knowledgeable, and worked fast! He got my dryer up and running just like new. Highly recommend ASI Appliance and Damarcus in particular! read more

**Update: The manager called back and apologized for the inconvenience of the cancelled scheduled appointment which I appreciated. The technicians repaired our fridge in less than 20 minutes and as of today 12/1/21 our fridge is still working since the repair. I wish they had better communication with their customers and more workers to be scheduled for service sooner. Aside from the issues mentioned below, the work/repair to fridge has been a success thus far *Original Review: Contracted by Whirlpool songs to choice to use them under warranty. Save yourself a headache and pay out of pocket for reliability. It's been a MONTH to get our fridge fixed. Day of repair they should have came between 7a-8 and we were suppose to get a call day before to confirm. Never called so I called at 7:58a the day of scheduled repair to confirm. Mind you....I rearranged my day around this appt...the lady tells me "oh sorry, we need to reschedule. One of the techs called in" and now we need to wait another week for fridge repair. No real effort to try to keep original appointment. They have other technicians but they're already scheduled. Okay so get someone else out,right? Hello! So were we! Poor scheduling( 2 weeks just to get an assessment) Another 2 weeks before they come out and then they don't have the decency to call and let us know. I HAD to call them. The manager is suppose to call me back. I won't hold my breathe. There is a REASON they are rated poorly! read more

Zero star I got a defective dryer moisture sensor, so my dryer kept running for 4 hours until I turned it off manually. The light still indicated that my clothes were still wet. Nah My clothes were overdry, my large size shirt turned to kid size. Therefore, Maytag sent them to fix. A "certified" tech came. He is so rude and impolite. After 20 mins talking on the phone, he said that my dryer is working as designed, and claimed that I did not know how to use the dryer. He "taught" me that I had to turn it off manually. Ok so what is the purpose of putting moisture sensor on it? I have owned 2 dryers at the same model and I KNOW HOW IT WORKS. It's OCTOBER 2021 man, almost turn 2022 man. How the hell a "certified" does not know how a moisture sensor works man. Even he does not know how the moisture sensor works, but he is so proud that he is a whirlpool "CERTIFIED" tech. read more

HORRIBLE CUSTOMER SERVICE!! This place has the ultimate worst. Their communication skills are the worst ever. I have been without my Brand New Maytag Washing Machine for over 2 months now! They STILL have not fixed the issue read more

They sent a technician to my apartment today to repair a Maytag washing machine that was under warranty. The guy was a true professional. I had recorded some video of the washer misbehaving and he knew instantly what was wrong, and had the part on his truck. Twenty minutes later everything was all buttoned up and working at 100% again. I can't tell you how much it means to me to me to have someone who is actually competent - this is something that is unfortunately becoming more and more rare in our country. Thanks ASI for relieving me of the anxiety, and please consider a raise for this gentleman who represented your company so well. read more

Ben is excellent, knows exactly what needs to be done, knows what parts to order and how to perform the repair labor quickly. He is very friendly. read more

Verry disappointed with this shady good for nothing company. Was scheduled for a service call thru Maytag scheduled from 12 till5pm tech called couldn't find my address then the incompetent tech said he was finishing up another job and wouldn't b at my house till 7 2 hours after service time then I called lady at office she was rude as hell I told tech not to come out cause it was after scheduled time she was saying I could wait till he felt like getting there it's my fault my Walsh dryer didn't get looked at according to her cause I didn't want to wait. I see her now alot of bad reviews this company is a poor excuse for customer and consumers read more

These guys are the worst.... My dryer was leaking water and the moister was building around the control of the dryer. I brought a brand new built home and they are stating that the venting is filled with lent. My builder went on my roof and checked and no lent in the vent to the outside. I will never use this company again. Really wish you can't even give 1 star....... read more

This company is awful. The technician lied about parts being inoperable. If they were inoperable he made it that way. My dishwasher has been out for weeks. They finally send Mr. Garcia out and he doesn't know what he's doing. He gives up immediately after realizing his theory that the water line was clog was incorrect. I believe the agent of this company is dishonest and not skilled in high end appliances. read more

Chris was very professional and was very knowledgeable of his field. He diagnosed the problem with my washing machine and replaced and repaired it in a timely manner. read more

Used ASI Appliance for my microwave problems (above the range w/ vent). Leonard was our service technician he was professional, very knowledgeable, punctual & easy to talk to. Leonard went above & beyond to help us find solutions to each repair problem we had. I have zero complaints & will gladly refer them to others that have appliance repair issues. read more