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    Associated Exterminators

    3.7 (13 reviews)
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    Pest preventative services

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    6 years ago

    Best service,professional technician ,took care of the problem,would recommend.

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    Great service Great price…read moreQuality was perfect Paid cash got a discount Needed a patio that served a purpose and that's exactly what we got

    The patio cover itself turned out great; no issues with the final product, and the installation…read moreteam did solid work on that aspect. However, the way this company has handled a clear mistake is extremely disappointing. During installation, their team drilled into the tile on our second-floor balcony and failed to seal the holes. When it rained shortly after, water came through those openings and caused damage to the ceiling in our dining room below. This was entirely preventable and directly tied to the installation. What's more concerning is what happened next. I've spent weeks trying to get this resolved. I've been in contact with their employee (Elizabeth), who acknowledged the issue and repeatedly said it would be taken care of. Despite those assurances, there has been zero follow-through. Communication has been inconsistent at best, and more recently I've been completely ignored. At this point, the issue is no longer just the damage; it's the lack of accountability. Mistakes happen. Ignoring a customer after causing property damage is a much bigger problem. If you're considering this company, just be aware: the install may go well, but if something goes wrong, you may be on your own. I'm still hoping they step up and resolve this properly, but based on my experience so far, I would proceed with caution.

    Sun Block Patio Covers

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    5 stars for the Sun Block team! My husband and I have been thinking about some sort of shade…read moresolution for years now and we finally got around to getting quotes for a pergola in our backyard. We got quotes from 5 companies and decided to go with Sun Block because they suggested we go with a cantilevered pergola (amazing) and Alex was great to work with. They handled the permitting process, which took the longest (~2 months) and once that was ready, the installation took two weeks. Alex, Frank and his crew were great - efficient and friendly and left the yard very tidy every night. Everyone is very communicative, which was great and we love our pergola!

    My project was an outdoor patio - insulated, 4 skylights and 5 panels with 2 fans and an outdoor tv…read moreinstalled. Size 13 by 26. Grade A++++++++++ Alex, Frank and team are a dream come true for a home project. I interviewed many contractors so I could feel comfortable with my decision and Alex stroke the perfect balance of knowledge, professionalism and accuracy in his initial quotes. His final offer, timeliness, contract and drawings were extremely professional and clear. He wasn't the cheapest nor the most expensive as I didn't want to deal with designers, engineers and additional contractors for the finished product as other large companies do it. It was also important to me that the firm had good communication and ideally Alex on site every day. Alex didn't disappoint rather he met all those hopes I had and more. Frank leads a very good group of contractors who completed the job in about 6 days with extreme attention, clean areas at the end of every day, very friendly and knowledgeable. They engaged very nicely for questions or additional products i wanted installed. The quality of their work and the quality of the material from Four Seasons made it all a perfect combo. If you're considering an insulated patio cover in the OC area do NOT hire anyone but Alex's company. PS the skylights are amazing. My old patio cover had filtered light thru the wood slats and the skylights bring that also minus the dust and rain We had a rain recently and the gutters were lovely one on each side. Really good project from design to execution. Thank you Alex and Frank and team.

    J & R Aluminum Patio Covers

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    I'm a hard client to please, I'll be honest I have a very Type A personality and details matter…read morejust as much as the big picture for me. We've owned our home for 5 years and have done a lot of projects, from a full pool build to smaller repairs, so I've worked with plenty of contractors. Because of that, my expectations are high. We decided to go with Juan and Raul for our patio, and I'm really glad we did. Their team showed up not just on time, but early on the day of demo and installation. They worked efficiently and completed everything in just one day, which honestly exceeded our expectations. What I appreciated most was how easy it was to communicate with both Juan and Raul. They were responsive, patient with my questions, and very open to making adjustments to fit exactly what we wanted. I never felt brushed off or rushed, which is rare. The workmanship turned out clean and solid. The structure feels sturdy, everything looks well-aligned, and the finish came out exactly how we envisioned. So far we're really happy with everything.... now we'll see how it holds up once we get some rain I'll follow-up with some pictures.

    They did an amazing job on our patio cover. Drove out for a detailed estimate and was able to give…read moreme pricing on the spot. It took me some time to reply, but they answered all my questions. Very responsive. Their install team was also quick and professional. I would recommend them 100%

    Hicks Exterior Accents

    Hicks Exterior Accents

    4.6
    (97 reviews)

    Update 3: Now I'm some secretly disrespectful person (first I'm hearing of my alleged bad behavior)…read morewho plotted all along to take screenshots of our communications (that live in text threads) for deceitful purposes. Please stop updating your responses to change the story and accuse me of some new bad behavior. The texts are our communications, I didn't call you and "press you". There are no other communications. They also speak for themselves. Adding a screenshot of your prior edited comment. Update 2: Last update and lowered my rating from a 2 to a 1 star to reflect the now edited response that no longer says I "haggled" for a faster time and suggests for the first time that the glass didn't break "on its own". So I'm adding a picture of the glass, and another text screenshot where Mike refers to spontaneous breakage and asking the glass company if it's under warranty. Not sure why he's ask them if it was under warranty if it didn't break on its own. Update: I am not surprised that Mike responded. I never "haggled" to get it done sooner. If I had, I'd be pretty bad at haggling for it to take 3.5 months for it to not get done. But as I said, I have receipts. I would not recommend working with Hicks. I have had a series of issues, but held off on a critical review since he would previously try to resolve the issues. I hired Hicks to install a patio railing. The work was done fairly quickly, but after less than a year, one of the cables had fallen off. Hicks came back and repaired it without additional cost, which I appreciated. Next I had Hicks install a glass and wood balcony. I wasn't happy with the quality of the work or the state of the job site, and again Hicks apologized and came back to make it better and clean up the mess. He was at times defensive, but again, I appreciated him fixing the errors. Less than a year after the balcony was installed, a glass panel shattered. There was no impact or area of impact, suggesting it was from a glass manufacturing defect. He told me the warranty on the glass he used was only for 6 months from installation (even for defective glass), so I'd need to pay for a new sheet of glass, but he would install it without additional charge. The glass shattered in mid October. It's now February. Hicks' communication has been really challenging. I pushed and pushed to get it installed and it took months to even get scheduled. On January 9th, the day he was supposed to arrive to install, he didn't show at the agreed upon time, and only later responded after I had reached out about him being a no-show to let me know that strong wind had blown over the replacement glass and it broke. I was very frustrated because this was January and he had initially told me it would be a few weeks to get the glass replaced (which would have been November). Had it been installed in an even remotely timely manner, it wouldn't have blown over and broken. So I asked when the new glass would arrive, he said about a week. I asked him if he could please schedule me for a couple weeks out so we have something scheduled and I wouldn't have to wait months again. He said yes, but didn't actually schedule me. I started messaging a couple times a week with no response - again, said the new glass should be arrive in about a week on January 9th. Yesterday I messaged saying I needed an update, and he told me the whole thing was too stressful and he's not doing it anymore. So I waited 3.5 months for him to replace defective glass that he had offered to replace (with me paying the cost of the glass), and then he just decided he's not going to do it. I was patient and incredibly reasonable through all of these issues, but the defensiveness and failure to communicate and follow through isn't professional. I have receipts for all of these communications.

    It's been over a year now since my initial install and I want to 1) update on the quality of the…read moreproduct, and 2) update on the service the Hicks team has provided. First off: we love our custom door, it continues to be a highlight of our home (super important making a great impression as people enter). It swings easily and is super stable. Recently the bolt holding the door frame to the wall came loose (likely from a mix of daily use and our shifting soils here in San Clemente). Not entirely surprising that there'd be some "settling in" given that it's a fairly massive completely custom door - but still, it had been over a year since the Hicks team finished the job. I emailed and asked: is this sort of thing covered? Well... Myke came out personally and spent the better part of two hours fixing the issue - not only thoroughly reinforcing the door frame but also upgrading the other side of the frame with a new customer stopper to increase security but also improve the operation of the door. It's been almost 18 months since install and Myke came out free of charge. Went well above and beyond and shook my hand and wished me well. If you think "good people doing good work" is hard to find... I hope you find this review, and give Myke Hicks a call.

    Associated Exterminators - pest_control - Updated July 2026

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