This is probably the best place I have ever taken my vehicles. I have never had one bad experience…read morewith this family owned service center. I will not name other places around Redlands areas, but their prices have them beat all the way around. Just the nicest people you will ever meet. Dave Redlands

Always friendly, professional and fast! They are family run…read moreand the entire family is awesome! Pedro, Pedro and Pedro are very knowledgeable and extremely helpful! I took my car in to see why I was getting a low tire alert, I didn't see anything wrong with my tires! They not only agreed to put air in my tires but thoroughly checked them and saw a nail deep in the tread of one of them! They patched it, with minimal cost and off I went! Thanks Cota's tire, I'll be back!

I would recommend this shop to anyone! Family owned and reasonably priced!…read more But the main reason why I'm writing a review - is for their HONESTY!! That they've always given me!! But the last time I was there - they went above and beyond with it!! I went in for my regular oil change, and the previous visit I was told I should consider changing my filters (cabin, etc.). So I informed them during this visit that I was ready to have them changed. But when my car was ready for pickup, they informed me that in a matter of fact.. I didn't need them right now.. AND THEY DIDN'T DO THEM AND DIDN'T CHARGE ME. I feel like another shop would just do it and take your money! Not these guys!! That is PURE genuine service to me!! I LOVE THIS PLACE and I see why I do lol. I will always bring my Honda civic here and continue to.. and I'm so grateful for this shop =)

Very good service. Fair price and did a great job. Very good communication and can't recommend this…read morebusiness enough if you are a Honda owner!

Honest Service, Quality integrity & Value Like Family. They have been a positive staple in Highland…read morefor decades.

I've coming here for at least 10 years. Great service. Gabriel is genuinely polite. I routinely get…read moremy tires rotated here. $40 for a tire rotation.

I have to honestly say that the level of service at Mark's Automotive has really improved under the…read morenew management. George, the new manager, goes way above and beyond to please his customers and I love his positive attitude, which is a very nice change for the better and not at all characteristic of the former management's style, so kudos to him! And the good news is that George is totally focused on management and customer relations and supervision of his technicians, and he doesn't do any of the actual repair work himself, so he doesn't have that grumpy, overworked, and irritated attitude that you will find in so many service stations. He is super friendly and super positive and goes out of his way to help. I was struggling so hard trying to get my car smogged, and George actually took time out of his busy schedule to encourage me and advise me on that, and he even volunteered to scan my car's system periodically to assess my progress in getting my vehicle's monitors to clear. Wow. So unbelievably nice! I actually think that it was his positive attitude and his encouragement that kept me going and kept me from feeling totally defeated. And it was that infectious positive spirit which enabled me to finally succeed in passing the smog test. His guys have also voluntarily filled my tires whenever they have gotten low. They will go the extra mile for you, which is refreshing and super impressive for such a small neighborhood shop! I have always appreciated the convenience of this location, and now I can also appreciate the level of care and personal attention that you will receive at Mark's under the new management. Thank you, George!

This shop is the only place I'll take my cars to for the rest of my life. My car was deemed…read more"unfixable" by Firestone in Redlands due to the frame being bent. I told George over the phone what the problem was and he was able to diagnose it over the phone. This is after my car sat there for 10 months due to me believing it wasn't fixable. George got my car back on the road in 3 days. Ever since that happened we've been coming here. They will fix your car without it being too pricey. George goes above and beyond for anyone and even gave me his personal number if I had any other issues. Highly recommend this shop.

Went in for an alignment. I am so thankful I Got the…read morereferral from my son in law who said they take care of all his company vehicles. It's wonderful to find another family owned business who is trustworthy and friendly. I will return for all other needs regarding my truck. Be sure to check for coupons on the website!

Highly recommend, needed a smog on my 2015 Honda accord, the check engine light was on. They were…read morevery honest and advised it wouldn't pass, checked the code for the check engine light advised what it was. My check engine light goes on and off , it went off & I went back, got my car smogged and passed! The manager was very helpful and honest! Which I appreciated very much! They had a coupon code which made it very affordable. Was done within 5 minutes & the office is clean with AC! Will absolutely go back again!

Had to get two bad tires replaced on my vehicle and big brand tires of Redlands had me in and out…read morein a flash thanks to Isis and Mike for taking great care of me. Always appreciate their service and hospitality. So, if you need tires look no further.

Always great service. The manager Isis cares deeply about the customers. Big Brand is bless to…read morehave such a dedicated person at the helm of this location.

This is WORST auto shop I have ever encountered!! They LIE and They steal 100% . I have a small…read moreclaims court started now. These people took my car!!! Did No work to it AT ALL!!!!! When I called to get it. The Owner stated he had repaired it and he gave it to his daughter!! He also stated he had a car in back he would sell me for $2,200. ( Than give it to your daughter!!). He also did work on my Tahoe and two days later it was being towed . When I called and asked him to fix his mistake with my Tahoe he stated he doesn't work for free!! BUT he sure will snatch a car!!! Well Sir, I'm not the first person your shop has screwed over! But hopefully I'm the last. Over my dead body will you take advantage of people.

Honest, Fast, and Reliable. Finished both jobs within a day of dropoff and for the same price as…read morethe quote.

Well it first started with a miss diagnosis (Johnny) on a grey '01 Mercedes supposedly it needed…read morewheel bearings,inner tie rods, Control arms rebuilt when I got the car back it was in worse condition they had put the control arm bolts backwards and didn't fasten the baffles on the power steering.$900 and the car ended up chewing up the front tires in a matter of a couple of months (I had to sell the car because it was to dangerous for my son to drive).You think I would have learned But I know JC and he used to do good work..fast forward to recently I took my sons CRV for an oil leak repair ($1900) I ended up getting it back oil leak was fixed but noticed that a loud ticking was coming from the engine where it was worked on needless to say JC came up with all kind of excuses that it was normal (this is coming from a self proclaimed master mechanic) the car runs OK but the noise which wasn't there before the repair is getting worse.. Depending on what the Honda mechanic tells,Me I will most likely be filing a complaint with the BAR and taking further action (when it comes to my Kid's car and the money he's paid I take it Personal)...Jc's used to be good, now I would look elsewhere JC's lack of integrity and inability to take responsibility for poor workmanship is disappointing!

I got a flat tire on my way to work and I took it to jc since it was the closest shop to my car…read more What a great choice. I let Johnny know my situation and he was able to help me out in a timely manner. I was able to get back on the road and get to work. Awesome work! Great shop for any car repairs.