Just horrible customer service- arrogant employees- I…read moreordered a simple $20 cable for my phone - paid for it in advance... it was almost two hours and still no notification it was ready ... went by the store on my way home and went in ... they would not give me my cable - told me to sign in - 12 people ahead of me.. I did then I thought WTF... I'm not waiting any longer . Went to my car, called Verizon while sitting in their parking lot and cancelled my order.... Just ridiculous that you have to jump through hoops to get something you already paid for.

This Openbank promotion is a scam!!!!I joined Openbank on May 27, 2025 and I have still not…read morereceived my five dollars off per phone for the thousand dollar deposit I put in. This is the 7th month that I have had to call questioning where is my discount. I've had to call the last four months to Verizon and each time they tell me it's all set. It takes over a hour on the phone each time. Verizon doesn't inform their representatives about their promotions. I called angain the end of October and they don't even know what Openbank is. That's how good they keep their representatives informed about their promotions. I'm so sick of their incompetence. 25 years with them and that's how they treat their costumers. This review will go to all media and fcc anc bbb

After calling around to several places that could work on a PS5, this spot seemed like the best…read moreoption. They're conveniently located right outside the JCP department store on the second floor, across the way. Everyone was very friendly both on the phone and in person. They also went over the repair agreement thoroughly, including the $75 diagnostic fee, which goes toward the cost of any repair. At first, I got a call saying the motherboard was completely damaged and likely beyond repair, which was disappointing. Then the next day, they called back and said they had spent more time looking into it and were actually able to fix it. The repair ended up costing an additional $150, but it was absolutely worth it. My kids' PS5 had stopped accepting discs, and now it's working again. They also advised against relying on random YouTube repair tutorials (oops), since DIY fixes can sometimes make the problem much worse (especially if you're clueless like me). Overall, I had a great experience and would definitely come back here again, although hopefully I won't need to anytime soon!

Extremely pleased with the service Romeo provided, my wife's iphone had 2 broken camera lenses and…read morea third that showed some marring. After he and I talked we agreed that it should just be replaced. A short 40mins later he had all 3 replaced and it looked factory perfect. Others told me (ubreak I fix) that the entire back had to be replaced and they wanted almost $250 plus tax. Well for $100 less I got the right repair and no extra games. Job well done We Fix.

I asked for an estimate to replace the charging port on my Samsung S23 phone. They never responded…read morewith an estimate as Yelp said that they would.

From the owner: At IFix Mobile our clients can look forward to getting repairs and part replacement completed…read morequickly and affordably. We offer next day repair options for any non stock items allowing you to keep moving forward! Don’t miss out on our selection of new and used devices as well as accessories, speakers and more! We are available 7 days a week between the hours of 10am and 8pm for your convenience!

I baught, as a tourist, a EPIN30 prepaid card for 33.83$ from T-Mobile store Walden Ave Ceekrowage…read more I asked for a card, not for calling but for internet access. They assured me that I should have internet everywhere in all the US states. I needed for instance to use Uber. It took the man more than 30 minutes to get the card activated. The result... No internet in Florida, no internet Newark cruise terminal, no internet in the Bahama's. Practicaly no internet anywhere. I don't know what has happend. Did the man forgot to activate something, Didn't he knows his job? One thing I know. I lost 33.83$ on sales Rep #:****238.

If I could rate no stars I certainly would. I had the worst customer experience of my life at this…read morestore I've been lied to and deceived. I can't even begin to describe the trouble I've had here. My service didn't end up working where they said it would and I have had absolutely nothing but problems and no help from anyone here it is absolutely atrocious the way that I have been treated and I am now stuck with a phone that is useless to me and owe them 700 for it. I was told I could recoup the money by selling online; my question is would you buy a 700 dollar used iPhone.?

The Scarlet Vetter says... i brought an older phone here for screen repair, as I couldn't see…read moreanything on the screen after it had been dropped. I wanted it as a secondary phone for backup. The two gentlemen who worked there were, pleasant and excellent to work with. Adam helped me get my phone fixed for a reasonable cost and very quickly! , The same day! I highly recommend this business!!!!!

Honest and fast. They listened to my request and were genuinely helpful. They gave me options.read more

I just needed a new battery for my phone from 2020. I had originally gone to Ubreakifix and after…read moretwo months of them claiming to have ordered me a battery twice with zero outcome I gave up. Apple had the battery in stock and had it ready to go in two hours! I was also stunned that the price was $22 LESS than my other quote! This was an excellent experience with minimal waits in store and pleasant customer service. Thank you Apple!

Saleswoman Iana is the best person I have ever dealt with at Apple Galleria. She made our…read moreexperience of buying my wife a new IPhone very pleasant. I couldn't believe how nice she was and how knowledgeable she was. I bought an IPhone earlier in the year and had a young guy for a salesman. He was the coldest most useless person ever. His answer to every thing I asked him was I can't do that. He then told me to go to Verizon if I needed help. Iana should be teaching training classes to do sales in that store. I have never met anyone at the Apple Store who was so pleasant and knowledgeable. If you go there for help ask for Iana. You won't regret it and you won't believe it.

I am not the type of guy that likes going to the store to shop. I do everything online, but due to…read moreT-mobile buying out Sprint. I had to come to the store and get my account updated to T-mobile. While getting my account in order I also was interested in upgrading the family phones. The associate taking care of me was really good. She explained everything that I needed to upgrade. They didn't have the data plan that I had with Sprint, but they found me a data plan that I was comfortable with. After a bit of time of changing everything over I was set and left happy. Due to Covid, the phones were on back order I received my phones 3 weeks later.

We stopped in the Galleria location one Sunday afternoon to see about moving to TMobile from…read moreVerizon. What a great experience with Andrew! He transferred all 3 of our lines without a hitch and activated 2 new phones. We've had no issues whatsoever. Great experience!

Unbelievable help. Jake is super knowledgeable not just in repairing my iPhone screen but also…read moreexplaining different techniques. He also is aware of cell carriers stance on cracked screens for trade in purposes. Professional and honest team at Royal. Definitely recommend.

Love these guys! I came back here to recently fix my wife's camera screen and they were able to do…read moreit quickly and painlessly. Unfortunately, my screen cracked again and they were able to repair it quickly and were very responsive after getting some other things fixed. I'm super appreciate of this business and would recommend them if you're looking for an honest group of technicians that stand behind their work. It's hard to find a better price to fix your screen too -- and this little stand in the mall behind Dick's does as good of a job as Apple would.

Spectrum is a very busy place i found out! My wait was about 20 minutes. I went to buy a new phone…read moremy 1st one came in the mail 3 years ago so I wanted to do in person. I looked what was on sale on line but looking at the picture didn't convince me what one i wanted. I'll tell you this was no Verizon experience! I asked the 19 year old worker if I can see the phone before I buy he said you can look at the ones they have on display. I said I want to look at the back for the camera! He said to me "didn't you look at them on line" I asked about the phone he said he didn't know about it! I didn't feel comfortable with that phone so I asked him to stop the order and I asked for a more expensive phone then he had an option he said it had a better camera can hold more data and how much I had off and other details. Did he just wake up after I got the second phone poor service next time maybe I'll go to Cricket I almost got on my daughter's plan I probably would have payed less money for the same phone and the guy that helped her was great! So much for loyalty even though it's only my second phone with spectrum in 3 years have to think about for my next phone!!

Best Customer Service I have received in a very long time!…read more Christopher H. went out of his way to give me the best deal possible on a new phone, and facilitated an effortless transition from old phone to new. In 20 minutes I had a brand new phone with all the contacts, apps, etc from my old phone. I highly recommend this Spectrum Mobile store and it's staff!