Laptop stopped charging. Popped in randomly. They ran diagnostics for free and fixed the issue…read morefaster then its taking me to write this review.

Has always been able to fix my items in near term , fair prices, and provides options , always…read moregreat service

Lots of accessories as you come in here. Located in the Livingston Mall…read more While they weren't able to fix my phone, they were right upfront and told me so and helped redirect me to other service providers in hopes they could help me. They are best with iPhones and major Android brands like Samsung or Motorola.

SCAM ALERT!!! My 19 yr old daughter went there one week ago…read moreto replace her screen. I was charged $266, and she kept getting a message that the screen was not compatible with iPhone and glitching. She took it back today because it stopped working altogether. Same guy said they don't give refunds, but for today only he will replace the screen for 1/2 PRICE!! Are you kidding me??? The. He told her it was cracked, she must have dropped it, when it's not cracked at all! I had been trying to call there for days, no answer and mailbox full, and emails from their advertised email comes back not deliverable, not a valid email. This place is a scam, do not go here. EDIT TO ADD: Phone was taken to Apple Store immediately after leaving his store for second time. We now have a letter stating the battery swelled due to improperly installing a new screen with inferior parts, causing the phone to completely shut down. I now have to take him to small claims court, which I will, for the original $266.56 + the cost of a replacement phone that he destroyed. If he wasn't so stubborn to be an ass to a young girl and just issue a refund, he wouldn't have this review nor end up in court.

Clueless and useless. First, every other AT&T store I've used opens at 10AM on Sunday. Here, it's…read more11AM, so I had to return a second time to pay my bill. Strike 1. Next, the payment kiosk (looks like an ATM), was inoperable. (This location is maybe open a month). Strike 2. A woman employee tells me she can help me after she's finished with the couple she was serving. I then noticed another staff member was also assisting the couple. After waiting several minutes the woman said 'I guess I can help you now'. Er, why not earlier? She then insists I provide ID to pay my bill. I refused. I don't need to provide ID to the payment kiosk taking my credit card or cash, or when I buy a coffee a few doors down at freakin Panera. I had my AT&T phone in my hand! It took all of about 30 seconds to process my payment in Union. I'm not sure who trains staff here, but two words describe it-epic fail.

Store hours started at 10 on a Saturday. I called the day before and made an appointment for 10…read more The person that I made the appointment with said that he would personally be there for my appointment. I arrived on time for the appointment and no one showed up to open the store despite scheduled hours (both on the store door and website). I waited for over half an hour and still the store wasn't opened. Go somewhere else with better customer service.

I been bringing my old hand me down phones to Faraj for years for stuff like cracked screens,…read morebattery replacements, broken phone cameras etc. They usually do repairs within 1-5 hours and the prices are always reasonable. I'm real glad Faraj is in town.

Fantastic. Been going for years. Friendly and top notch. Always a great experience. Highly…read morerecommended . Highly skilled and very knowledgeable.

Brought in a laptop that was working a day before. Took one look and it was clear he wasn't…read moreinterested, not a quick fix Next day told it couldn't be fixed Took it to my regular computer guy, hard drive fine, working great Don't waste your time unless it is something very minor

STAY AWAY FROM THIS PLACE! my family member brought in their phone for screen replacement. After…read morethe first attempt the ear piece stopped working, the "tech" apologized and told them to come back so he could try again. On the second attempt the ear piece is completely shot and you can only use the phone on speaker. On top of all that, the "tech" kept a smirk on his face as if he couldn't care less and couldn't do anything else for them. Instead of a simple screen replacement now we're headed to potentially replace the entire phone. I truly believe this location must've watched "how to repair phones" on YouTube then opened a shop, screen replacement has never been an issue at qualified locations.

My son dropped and broke his phone right before we were going on an international trip. eRepairPlus…read morecame through and quickly replaced the screen. They did a great job. Reasonably priced too.

Poor part quality and zero customer support…read more I had a screen replaced here that cracked spontaneously after only a week of normal, careful use. The store refused to honor any kind of warranty or refund, claiming the crack was my fault despite no evidence of a drop. They define their "premium" screens as simply having "touch functionality," which is misleading to the customer. Save your money and go to a shop that stands behind their repairs.

Went in to have screen fixed. Agreed upon 165$ for the repair. When I came back he told me the…read morecharge was 265$ because they were out of the cheaper screen. Idk if it was pure stupidity but you think you would ask if you wanted a more expensive screen before replacing it. If I wanted to pay close to 300$ I could've went to apple.

Bought a screen protector for pro 2nd gen 11 inch. When i got hope they game a wrong, $42 . I could…read morereturn it due to i live 30 miles away. Be very careful what they gave you, my mistake i did not open it there due to i don't have the ipad with me.

Check-in, with the great helper to the left in my photo there, Steve, I think his name was!…read more Important: This is a company store, so they can resolve a lot of problems that regular franchisees cannot. Very quick service to return the phones, inspect, and get my receipts. Smooth and was out of there quickly.

I visited the store to upgrade my phone and I was a loyal Verizon customer of 25 years. Brief…read moreinteraction ended with the trainee telling me that Verizon is a "multibillion dollar company and so you being a customer doesn't matter." His boss came and said she agreed with him. I write this from my new T-Mobile phone. I called Verizon customer service right away and recounted the story for the record. Dear Verizon friends, you don't want my business, I am happy to leave you like the other 300,000 Verizon customers that just jumped ship. Don't care if I am a loyal customer? Your wish to see me leaving is granted Verizon. And let's see how that works out.

Scam I bought my phone there to get it fixed n went bck a week later he still ant fix it so I just…read moreasked for a refund and he kept giving me the run around for my money bck now he don't open the store lol im bout t sue for fraud.

Guy is a scammer, went to him to buy a Nintendo Switch for my son as a Xmas present . He had me…read morewaiting 30+ mins while it charged up. Should have known something was off. It turned on for a few mins in the store. But when I got home I discovered the battery is no good. Contacted him the very next day and many times after asking for refund or replacement. He ignored all my messages. Avoid him and this store at all costs!