Cancel

    Open app

    Search

    Audi North OC

    4.6 (91 reviews)
    Closed 10:00 am - 5:00 pm

    Services - Audi North OC

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    Audi North OC Photos

    You might also consider

    Recommended Reviews - Audi North OC

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Jeff B.

    I hate to write this review, but I have to be honest. I was very disappointed in my last few visits that they could not figure out why there was a clunking sound on my brakes. Plus, they are simply way overpriced and tend to create a sense of urgency on repairs that are not immediately needed. My last visit, I was quoted $7000+ to fix 3 things on the engine. Taking it a local mechanic, he quoted me $3100! AND he could get it done sooner than Audi North OC could. 2 visits ago, I received a video around 1 pm from the mechanic with a message that my service advisor would be contacting me shortly. Well, shortly was several hours later around 5 pm and that was after I called and left a message asking him to get a hold of me. That meant it was too late for them to possibly work on my car that afternoon and get back to me the same day I also had taken the car in last October and they didn't find anything wrong with the 3 things they found 3 months later. I find it hard to believe those issues just suddenly popped up all at the same time. One of those issues thought was possibly the sound I was hearing when releasing the breaks, which I've complained about almost every visit for the past 2 1/2 years!!!! Also, don't drop your car off on Saturday if you have major issues because you're not going to get an answer until Monday as they don't have their skilled technicians working on the weekends. The folks I dealt with in person were all very nice and pleasant and the place is very clean, but after those few experiences, I don't trust them to do the right thing. For the money I paid, I expect things to be diagnosed the first time, not 2 years later.

    Ken L.

    When the 12V battery in my e-tron GT died while parked nose-in in my garage, I found myself in a difficult situation. Audi Roadside Assistance was unable to access the frunk to jump-start the vehicle or shift it into neutral for towing. This is when service advisor Jake and shop foreman Jared stepped in. They generously offered to come to my home--just six miles from the dealership--to jump-start my vehicle and bring it in for service and scheduled maintenance. Their willingness to go above and beyond truly made this the best service experience I've had.

    Alex H.

    Excellent service from Derek, and Anthony! These guys made our car buying experience a breeze. They were professional, and knowledgeable, and the facility is beautiful! I would recommend Audi North OC to anyone in the market for an Audi. Thanks again guys!

    RS6 Avant
    Hooliganz G.

    This place is amazing especially Jake! This guy knows his stuff and will never lead you wrong. Great communication, transparency and honest! Work orders are detailed and written out professionally with all information for the Audi technicians to understand! Definitely the heart and soul of the service department. Jake is my go to person and he will always do his best to help you out! He's always thinking about his customers first and because of him this place absolutely ROCKS! I just want to give him a huge Shout out and a 5 STAR review for his services.

    Pryo H.

    If you ever have your audi for service or repair, I highly suggest giving this Audi Nort O.C. a call. They have a great and friendly service advisor that ready and willing to help to take care of your car needs.

    2023 A4 S line premium plus glacier white client advisor, Keison

    See all

    3 years ago

    Business owner information

    Photo of Customer Relations

    Customer Relations

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Customer Relations

    Customer Relations

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Business owner information

    Photo of Customer Relations

    Customer Relations

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Customer Relations

    Customer Relations

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Customer Relations

    Customer Relations

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Customer Relations

    Customer Relations

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Customer Relations

    Customer Relations

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Customer Relations

    Customer Relations

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Customer Relations

    Customer Relations

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Customer Relations

    Customer Relations

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Customer Relations

    Customer Relations

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    Page 3 of 3

    Ask the Community - Audi North OC

    Review Highlights - Audi North OC

    So, if you are looking for an honest and knowledgeable service advisor, please ask for Jake from the OC Audi service department.

    Mentioned in 12 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Car Dealers 15,261 times last month within 15 miles of this business.

    Verify this business

    Walmart Auto Care Centers

    Walmart Auto Care Centers

    2.7
    (35 reviews)

    I needed an oil change and also needed my tires rotated. I arrived early (Wal-Mart in Brea) at…read more730am and there was one car ahead of me...yay! I explained to the mechanic Juan, while he was writing up my work order, that I needed an oil change and my tires rotated. The oil change was no problem but I needed to have an appointment for everything else and there was a car already scheduled for 8am. The next available opening was 9am same day...alright no problem I'll wait. I had my cell phone and my coffee with me I'll be ok Walking into the auto department I found out the customer waiting lounge no longer existed... what the #%€! There was 2 chairs against the wall and across the room another 2 chairs...no tv to watch nor coffee maker like before. Great...NOT! I settled myself onto a chair and waited... Juan came back to me with a few questions about which oil type I preferred and was soon back to work in the auto bays. There were 2 mechanics working their tails off Juan and Jose, one was bringing in a set of 4 tires into the auto bay, then running in and ringing up customers then back outside to the auto bays. Briefly there was a guy from the Fishing licensing dept answering the phones and then he was gone. Other customers came in and waited... I then explained they needed to ring the bell for service...good luck! Meanwhile I got up and looked around for an air filter for the car. Juan came back within the hour with my keys and explained that the work was done and he had already paged for another person ring me up. I explained I still needed the tires rotated.. to my astonishment they went ahead and took care of that while the car was there in the auto bay! WOW Amazing! I was ecstatic and really surprised. Well.. Jose ended up ringing me up anyways and I soon found out the air filter I was buying was the wrong one. He soon found the correct item and told to me to ask Jose if he would just put it in for me before I leave. Amazingly he did! I was very happy! He explained that replacing a dirty air filter improves performance and saves gas...nice to know! I was and am totally impressed!! The auto mechanics really work very hard and they need a dedicated cashier helper so that they can do their work without interruptions. This would have been 5 stars but with NO CUSTOMER WAITING LOUNGE to wait in while my car is being serviced so it's a 4 star review. *There really needs to be a lounge because the wait can be very long and the idea of walking around shopping sounds good but the reality is auto work is expensive and I can't shop in case there's a problem they find. My take away is 1. Arrive EARLY 2. Appt required for auto work before arriving 3. Bring coffee and prepare to wait 4. There's no place to plug your cell phone into while waiting on a chair against the Wall

    One of my worst experiences for an oil change . My car had already been pulled in for service …read more Been waiting 20 mins already . They come telling me that they ran out of oil filter for my car . I was asked to go get the filter at a nearby auto store . At this point I was already fuming. Went to go get an oil filter and was expecting to get a full reimbursement. They tell me that they only give $2 credit ! Wtf . My oil Filter was $15! Never again !

    Neel's Car Care Center

    Neel's Car Care Center

    5.0
    (234 reviews)

    On your personal list of the 10 friendliest, most honest people you've ever met, I doubt your…read moremechanic is there. But mine is! He is Neel the owner (as you might've guessed) of this establishment on Imperial Hwy, which is thankfully not too far from us. He diagnoses quickly, gets the job done efficiently, charges reasonably compared to other mechanics we've gone to in the area, and above all is a man of integrity--he's allowed us to pay for certain repairs days later to make sure our car is running properly first. He is transparent about his shop's limitations (they don't do German cars but refer us to highly rated shops nearby). He is clearly very experienced and knows how to weigh the best repair options, especially for older vehicles. I plan on relying on Neel for years to come. Cheers!

    First time customer at Neel's Car Care and they really do care! Greeted by Hector who immediately…read moregot us going, understood my concerns and what I wanted done. They were busy but insured me it would only be about two hours for an oil change, break inspection, and tire rotation. Got a call about an hour later from Neel himself saying my Rav 4 was ready to go and didn't hassle me about doing any additional work, which I feel you get every time at a mechanic shop. It was a great feeling to just get the service and feed back you requested. Thanks Neel and Hector for the honestly, professional input, and transparency. Look forward to working with your company in the future. Only downside is parking. Be patient and you'll find one.

    Audi North OC - car_dealers - Updated June 2026

    Loading...
    Loading...
    Loading...