Came in for a pair of windshield wipers and Isaiah assisted me installing them…read more As a Combat veteran thank you Isaiah for helping me. Jose

A lady named Johana D (at least that's what her name tag said) "helped" me…read more She was rude from the beginning and it was only 10:25 AM on a Tuesday. If you hate your job, why do you work here? It's puzzling. First, she looked annoyed that she had to test my battery. Then she told me to go wait and "pop my hood while I'm waiting" while she helps another lady in line behind me. My hood was already open, ready for my battery to be tested. Then she tests my battery and says "it's bad." Literally TWO WORDS. Nothing else. And as I asked her for advice she hands me the slip of paper with the percentage my battery tested at and LITERALLY WALKED AWAY FROM ME BACK INTO THE STORE. Honestly, I'm baffled. I hope you have the day you deserve, lady.

Abdul came in clutch for me this morning!! I came in needing my battery checked because the night…read moreprior my car was starting kinda funny, & in the morning it was completely dead. I came in & told him exactly what happened, & he was able to test my battery & confirmed that it failed the test (d'oh!) & needed to be replaced. Together we were able to choose the right one to fit the needs of my car & my budget. Abdul also installed it for me without a hitch. I felt like I didn't need to worry about a thing & that it was quite a simple task even though it was early in the morning. He really made sure that my questions were answered & that I felt secure in knowing everything would work out alright. He was knowledgeable, kind, & very helpful. Thank you so much, Abdul!!!

Normally I prefer o'reily over autozone but most of the staff here are rude and not helpful…read moreincluding store manager. I came in for some headlights and I asked about their warranty & replacements for headlights. They advised me that I was able to get one replacement but most likely I had blown fuse or electrical was bad. Check the fuses and electrical and they all working condition. The light bulbs sold at oreily are cheaply manufactured and only last 3 months. I switched over to LED and haven't had any problems.

I stopped by the AutoZone location recently and had a really smooth experience. The staff was…read morefriendly, helpful, and got me exactly what I needed without any hassle. It was quick, easy, and they clearly knew what they were doing. Honestly, it's the kind of place where you can walk in, get the job done, and be back on the road in no time. Great customer service and a straightforward experience. Five stars.

I had a A/C refill can that said if it was brought back empty, AutoZone would give the $10 deposit…read moreback. The gentleman behind the counter said he didn't know anything about it and when I pointed it out on the can he said they don't charge a deposit so he didn't know why it would say that on the can. He begrudgingly threw it away after I asked if he could toss it...and I had dropped the deposit refund. I was primarily there for a new battery so the monotone lack of effort was neither here nor there. If you aren't sure what you need, I hope you get better input and knowledge. Try to do some research before you come in to this location!

Service and communication was awesome! Prices were also very fair! Would definitely recommend them…read moreto others! I also haven't seen my engine bay looking as spotless as it did after Hybridpit worked on my car since I purchased my vehicle new off the Toyota dealership lot.

This place is GREAT! Great service and they make it easy to understand. They know everything about…read morePrius models! It was great learning about my car and the many options available. I drove down from north of San Francisco just to get them to do the work and I'm so happy I did! After the service they even cleaned the engine bay after the engine service and it looks almost brand new! I'm very happy with their service, pricing and ability to work around my schedule. I'll be driving down again soon for the next service and to get some customizations done too! Can't wait!!

I needed an oil change and also needed my tires rotated. I arrived early (Wal-Mart in Brea) at…read more730am and there was one car ahead of me...yay! I explained to the mechanic Juan, while he was writing up my work order, that I needed an oil change and my tires rotated. The oil change was no problem but I needed to have an appointment for everything else and there was a car already scheduled for 8am. The next available opening was 9am same day...alright no problem I'll wait. I had my cell phone and my coffee with me I'll be ok Walking into the auto department I found out the customer waiting lounge no longer existed... what the #%€! There was 2 chairs against the wall and across the room another 2 chairs...no tv to watch nor coffee maker like before. Great...NOT! I settled myself onto a chair and waited... Juan came back to me with a few questions about which oil type I preferred and was soon back to work in the auto bays. There were 2 mechanics working their tails off Juan and Jose, one was bringing in a set of 4 tires into the auto bay, then running in and ringing up customers then back outside to the auto bays. Briefly there was a guy from the Fishing licensing dept answering the phones and then he was gone. Other customers came in and waited... I then explained they needed to ring the bell for service...good luck! Meanwhile I got up and looked around for an air filter for the car. Juan came back within the hour with my keys and explained that the work was done and he had already paged for another person ring me up. I explained I still needed the tires rotated.. to my astonishment they went ahead and took care of that while the car was there in the auto bay! WOW Amazing! I was ecstatic and really surprised. Well.. Jose ended up ringing me up anyways and I soon found out the air filter I was buying was the wrong one. He soon found the correct item and told to me to ask Jose if he would just put it in for me before I leave. Amazingly he did! I was very happy! He explained that replacing a dirty air filter improves performance and saves gas...nice to know! I was and am totally impressed!! The auto mechanics really work very hard and they need a dedicated cashier helper so that they can do their work without interruptions. This would have been 5 stars but with NO CUSTOMER WAITING LOUNGE to wait in while my car is being serviced so it's a 4 star review. *There really needs to be a lounge because the wait can be very long and the idea of walking around shopping sounds good but the reality is auto work is expensive and I can't shop in case there's a problem they find. My take away is 1. Arrive EARLY 2. Appt required for auto work before arriving 3. Bring coffee and prepare to wait 4. There's no place to plug your cell phone into while waiting on a chair against the Wall

One of my worst experiences for an oil change . My car had already been pulled in for service …read more Been waiting 20 mins already . They come telling me that they ran out of oil filter for my car . I was asked to go get the filter at a nearby auto store . At this point I was already fuming. Went to go get an oil filter and was expecting to get a full reimbursement. They tell me that they only give $2 credit ! Wtf . My oil Filter was $15! Never again !

Love the bags ! Recommend them to anyone on two wheels! Great material and craftsmanship! Took 10…read moreminutes to install if that. Super easy and perfect fit!

These bags are badass! The quick mount is very convenient. I get to detach them went I want to go…read moreto the beach or leave them on for longer rides

On your personal list of the 10 friendliest, most honest people you've ever met, I doubt your…read moremechanic is there. But mine is! He is Neel the owner (as you might've guessed) of this establishment on Imperial Hwy, which is thankfully not too far from us. He diagnoses quickly, gets the job done efficiently, charges reasonably compared to other mechanics we've gone to in the area, and above all is a man of integrity--he's allowed us to pay for certain repairs days later to make sure our car is running properly first. He is transparent about his shop's limitations (they don't do German cars but refer us to highly rated shops nearby). He is clearly very experienced and knows how to weigh the best repair options, especially for older vehicles. I plan on relying on Neel for years to come. Cheers!

First time customer at Neel's Car Care and they really do care! Greeted by Hector who immediately…read moregot us going, understood my concerns and what I wanted done. They were busy but insured me it would only be about two hours for an oil change, break inspection, and tire rotation. Got a call about an hour later from Neel himself saying my Rav 4 was ready to go and didn't hassle me about doing any additional work, which I feel you get every time at a mechanic shop. It was a great feeling to just get the service and feed back you requested. Thanks Neel and Hector for the honestly, professional input, and transparency. Look forward to working with your company in the future. Only downside is parking. Be patient and you'll find one.