You guys are crooks. How you are still in business is beyond me. I travel the Mass pike often…read morebetween Ct, Ma and NH and I do enjoy your product but this is beyond ridiculous.

The people who work here do not know how to use the mixing bowl so they mix their pretzel dough and…read morethe machine makes a thunderous clanging noise that fills the entire food hall. They could clamp the bowl into place so that it wouldn't make this hideous noise but the just ignore it. Since it probably drives away all of the customers and keeps them less busy that's probably just fine with them as they don't seem to have a very strong work ethic to begin with if they will let this happen.

On May 20th, T-Mobile Tuesdays in T-Life app had an offer for a free Auntie Anne's Original…read morePretzel. I went to Auntie Anne's on Level 2 in Providence Place Mall to claim my offer. About 5:30pm, there was a short queue and I had no issues redeeming my offer. I had the option for a salted or a cinnamon sugar pretzel. I chose the salted pretzel and it was freshly made. After waiting a few minutes, pretzel was in hand and it was very good. Auntie Anne's pretzels are always a great snack.

Auntie Anne's is unmatched in the pretzel game. If you're a carb lover like me, they have salty or…read moresweet options to satisfy the taste buds. My go to is the almond pretzel with Caramel dip on the side. Can't go wrong with the brown sugar cinnamon as well. Salted original also good. They're just busy much of the time and you have to wait in line. Line moves quick tho. They run out fast and sometimes you have to select what's there until the next batch is made. $17 for 2 cups of the pretzel pieces: salted and brown sugar w/caramel dip side.

Strictly a rating for their lemonade! So refreshing, not overly sweet…read more Was going to get almond pretzel or mini cinnamon pretzel bites, but literally everything in their display when we arrived was burnt / overcooked. Had to pass. I'm sure we'll be back again and hopefully it'll look more appetizing!

Auntie Anne's, I love your sweet almond pretzels! We usually…read morestop by at whatever mall we're at for a pretzel, but this time, we just wanted a drink for the road. We hopped in line & got an iced lemonade! I don't remember the last time I got a drink from here. It was a lot more tart than other lemonades I've had recently though. We thought about getting a pretzel, however, all the pretzels they had looked visually burned unfortunately & didn't seem appetizing to us. Not sure if the pretzels at this location are usually like this... hoping it was just an off batch?

This is for the standalone Auntie Anne's at the mall (there's also one in the food court). We came…read morehere for a snack of pretzel nuggets, which were fresh, warm, and made better than some other locations. No issues using the app for points or discounts. Service was very quick.

Nice place to get a quick snack. A pretzel is not just a pretzel anymore, you can get spicy,…read morepepperoni, cinnamon sugar, etc...the same it goes for the nuggets. A large variety of flavors to choose from. The people working here are nice and quick.

It always feels like a holiday when I stop by Auntie Anne's at a train station, airport, or a…read moreshopping mall. I LOVE this place. These are the best fast food soft pretzels I've ever had and I will live by that. The service at this South Station Auntie Anne's was wonderful, the staff was all super friendly and I got my pretzels fast. I always get the cup of pretzel nuggets with hot butter and salt. The only thing here is the high price - the cup was about $9, and sauce is an extra charge.

Standardly auntie annes taste. But the dip sauce should really be able to handle a single pretzel…read moreorder. I can be a greedy dipper but I saw how small my allowance was and self regulated and it still only handled 1/4 of my pretzeling. Also just the amount of grease literally dripping from my fingers as I type this is insane. The guy working was as nice and of course they're fresh. But needing 3 dipping sauces for a pretzel brings you up over what a standard light entree costs around here. Like why am I paying $11 for a pretzel and 1 tablespoon of cheese dip?

I enjoy Auntie Anne's Pretzels, which offers savory & sweet pretzels, dip sticks, pretzel dogs, and…read moreiced cold drinks. I enjoy watching them make handmade pretzels using fresh dough. My favorite snacks are the Almond and Cinnamon Sugar Pretzels, which come out nice and hot and enjoy with a large iced cold lemonade! Very good!

The hard working staff was dealing with nonstop lines all day. I must say they were doing a stellar…read morejob. Felt like they could've used some extra help for the busy day. Cinnamon bites were excellent!

I haven't has auntie Anne's in years. I was so excited to have some mini pretzel dogs. Boy was I…read moredisappointed at what I got. The first batch was burnt terribly. I returned it for another order. The lady's response was "they are all burnt" like, maybe not try to serve burnt food. I won't be visiting there again.

This is your typical run of the mill Auntie Annie's. Service was adequate as was the food quality…read more This is a solidly average location.... It's on a food court so that's the ambiance..

My friend had a buy one get one free for pretzels so we decided to come in around 3 pm on a…read moreTuesday. They seemed to be either unprepared or understaffed because it took about 15 minutes to get to the register where the same guy also prepared your drinks, dips, and pretzels. I felt bad for the even longer line of people behind us as the pretzels were not very fresh by the time we got it. Since the food wasn't that great and the dips weren't kept warm, I do not plan on coming again. Its a pretty small establishment that gets filled easily.

I would give it a 1 star if possible. Used to get almond pretzel there when they first opened…read more Quality was much better. They downsize their almond pretzel. For $6.29, the weight and look of it is much smaller than other Auntie Anne's location. Best overall Auntie Anne's pretzels I had was at the Braintree Mall location. Soft and fluffy!

No pretzels as fresh and soft as auntie Anne's. They are always consistent. My go to: the non…read moresalted pretzel bites with hot cheese !

Been going here my whole life. Consistently fresh and tasty pretzels. I typically order the almond…read morepretzel or the jalapeño pretzel dog. There's always a line but, service is quick. The menu has expanded a bit to included additional snacks and more creative drinks.