1. only way to order online is through their app. The app SUCKS. Tried for 20 minutes to try to order ended up having to call in the order. 2. I was told an hour to an hour and 15 minutes. Long wait, but it's Saturday night. I had to repeat everything twice. After an hour and 20 minutes I call and I am told it's going to be another 40 minutes. Pizza hasn't even left the restaurant. Then she proceeds to complain they had 100 orders in the last hour. Not my problem. 2 hours for pizza delivery, I wouldn't have wasted my time waiting with hungry kids. read more

Went here for a quick bite to eat - 2 slices and a coke for $6.25. Unfortunately, the pizza looked like it had been there all day. I asked for some new slices, as did the gentleman behind me, and they said no - we have 5 slices of pepperoni on the case. Of course, the 5 slices were on 4 different shelves, which meant they were as old as they looked. So I opted for cheese, which looked better but still tasted old and stale. Normally I like Aurelio's, but this location is not very good. They need to freshen their inventory periodically - once a day would be an improvement. read more

When you're broke you can beat two slices and a can of pop for five bucks! They even had veggie slices...who does that? Awesomeness! Great crust - not too thick and not too thin. Fresh, not canned, veggies and flavor cheese and sauce. Just plain really good pizza! read more

This year the only thing I asked for on my birthday was an Aurelio's Super Six pizza. Best. Birthday. Ever. read more

Stopped by with my son to pick up a couple of slices of pizza. Stood around for a long time while being ignored by staff. Finally got frustrated and left with empty stomachs. Super disappointed since we live right by this location and come here often. The food is good, but the staff is usually really young and unprofessional. read more

We stopped in to the pick up area before a movie at the Tivoli. We had never been here before so called ahead because we wanted to make sure they sold by the slice at dinnertime. It was a Friday night and yet the pizza looked like it had been sitting there for a week. The person behind the counter took it out with her hands even though she was running the cash register. The pizza was barely warm and looked kind of like 7-11 food! There were two tables that were full, and so we ended up sitting on a bench in the breezeway eating on our lap. They gave us paper plates from the grocery store. Weird experience. Disappointing! read more

Aurelio's is a downtown Downers Grove institution with a super convenient location next to the Tivoli Theater and Downers Grove train station. I grew up in Downers Grove, so when I come home to visit my parents - we alternate between Aurelio's (the thin crust), Angelo's (the thin crust, on the south side of the tracks), Girodano's (the stuffed pizza), and Lou Malnati's (deep dish). You'll like Aurelio's thin crust pizza if you like a crispy cracker-like crust and a generous amount of cheese, toppings and italian spices (oregano?) on top. Very flavorful pizza. The cheese is "just melted" (I prefer my cheese to be golden bubbly) which creates sort of a mushy top. The pizza tastes great reheated the next day in a pan (but in the microwave, the crust disappears and it's all squishy like you're eating mouthfuls of cheese). Go ahead, order a pizza, and pick it up on your way through downtown. Not the cheapest, not the best pizza, but certainly tasty. read more

We had pasta with alfredo sauce, Cesar salad, and the original sandwich. The original sandwich was stuffed like a hot dog with salami, ham, and their special beef slices. The sandwich was very dry, and unfortunately had little to no taste compared with the average deli meat obtained from the grocery store. Bread was also soggy from heat of condensation as well as juices from meat. The salad was super salty, I guess from the parma cheese, but the over all taste was your typical caesar salad. It should be pointed out that this place is not meant to be for sit downs, as we were served plastic utensils, and paper plates. If you do come here stick to the pizza. Otherwise avoid the rest of the menu. read more

Very tasty and quick for a pickup on a Saturday night. I thought the sauce and sausage were especially good as they were distinctively flavorful but not beyond what I would call untraditional. Some of the best thin crust pizza I've had. read more

Thin crust cheese pizza is bomb! So good! Try getting a plain cheese from Lou's or Giordonos. You will be disappointed. Aurellio's has the basics down. Super thin and crunchy crust, great sauce and a good mix of cheese. Definatly get take out though. Ensures the pizza was made fresh. I can't say the same thing about the single slices for sale. Those are a mile apart from their take out pizza. read more

Unfortunately I didn't get a chance to try any of the food on their menu. I brought up the website on my laptop and decided on the 1-2 size cheese ravioli that comes with salad or soup and bread, mozzarella sticks, and a 2 liter. A very nice woman answered the phone and took my order but told me the salad that comes with my order doesn't really come with my order because I have to pay for it separately. That is wrong. You can't advertise one thing on your website and make people pay a separate price when they order. That is fraud. I'm not looking to get anything for free. I just wanted what your website said came with the order. I cancelled my order because if I can't trust them to advertise honestly, how can I trust the food being prepared by them? read more

Aurelio's Pizza - Pic from Aurelio's website - but the salad really doesn't come with the order - this is a lie. - Pizza Near Me - Downers Grove, Illinois

Called ahead and asked what time they close. Young "bro" states we stop taking orders at 6:30pm. Call back less than 20 minutes later at 6:20 and he says sorry we stop taking orders at 6:15. I stated you just told me you stop taking orders at 6:30. Says sorry nothing I can do even though I just totally screwed you over. Was waiting for someone coming home a little ways out so we wanted to have it ready here when they got home. I would've obviously ordered it before if I would've known they stopped taking orders at that time. Piss poor customer service. Whoever was answering phones around 6pm on 12/24/2016 should be fired. Absolute garbage. read more

They have traditional Chicago style pizza. Try the pepperoni pizza. Very good. Also try the cobb salad. Fresh and large portions.

Aurelios in Downers Grove is hands down the best pizza around! The only reason I'm giving it 4 stars is because of a recent interaction with a delivery woman. We used to order Aurelios almost weekly, but recently moved to Lisle. We did call and order a few times in Lisle always asking if they'd be willing to deliver and always got confirmation that they would. The most recent time, we will must've forgotten to ask because the delivery woman told us to stop ordering from Downers Grove because she didn't want to drive that far. She recommended we use Woodridge instead. Our new place can't be more than 1.5 mills from our Downers Grove apartment, so I was really put off by her attitude. Really unfortunate, but we moved, so we'll have to do without Aurelios. read more

Aurelio's in downers grove is literally one of the worst businesses I've ever dealt with in regards to an issue with an order. My wife ordered a few pizzas for the children she teaches. The delivery driver insisted my wife put her debit card information on a sheet of paper for him to take with him rather than just calling it in. This is totally unacceptable...even if we assume the driver did t have malicious intent, what if he lost the paper? What if another employee stole it from the garbage can after they disposed of it? You just don't do that. In addition, the debit card was charged 100 dollars extra. The bill was roughly 200 the card was charged roughly 300. Again, when we brought this to their attention, they blamed us for putting a time in wrong on their online system. We have physical proof they are wrong and we sent it to them. No apology, no compensation for basically holding 100 dollars of our cash hostage and for taking our info on a piece of paper. Bottom line, you just shouldn't give your money to this business. I spoke to the owner and he also didn't apologize, he kept saying it was our fault. The guy was on vacation and just repeating back what his incompetent manager told him. Don't spend money here! read more

Incredibly disappointed with this location. I order from here all the time, never had a problem until tonight. I realize it's Christmas Eve, that's why I called at close to 6 and asked how late they were open until. The guy I spoke with said they were taking orders until 6:30 and I said I would call back because I had to ask everyone what size and what toppings everyone wanted. I called back less than 20 minutes later, about 6:20, and the same guy picked up and said they stopped taking orders at 6:15!!! Wtf seriously! And when I told him I just spoke to him and he told me 6:30, he had absolutely no sympathy, no empathy, didn't give a sh*t that he gave me inaccurate information! Also why the hell are they only taking orders until 6 whatever when on their website it says specifically today they are open until 11 pm! read more

My boyfriend and I always choose Aurelio's pizza for our pizza choice when we want delivery and don't want to go anywhere and have been coming here for YEARS. We buy from this location and the Oak Brook location. A while ago we ordered from the DG location and the delivery girl was extremely rude to my bf. She walked across our front lawn and was complaining about getting lost to our house. (*my bf and I always tell the receptionist on the phone to give the delivery person the major cross streets to our house so they don't get lost*) Anyway, my bf was so upset on how rude this lady was he told me that he didn't even want to tip her, but did anyway. Since we had that experience we just decided to call the Oak Brook location. Tonight bf & I had a busy day and decided to order pizza at 9:15PM. The Oak Brook location closes at 10PM so we went ahead and called the DG location since they are open until 11PM. We call, the receptionist has all of our info in their computer and takes down our order. The lady on the phone was about to take my credit card info but said, "You know what, let me see if we can deliver the pizza to your location because we close soon." Lady gets back on the phone to say, "Sorry, we can't deliver to you, it's too far, and we close very soon." Me, "You guys close at 11PM, we live 8 minutes away, and right now it's 9:18PM." Lady, "Yeah, sorry....the delivery guy says it's too far at this time of night." At that point, I'm extremely upset because you are basically saying, "We don't want your business." The lady then puts the manager on the phone after I ask. The "manager" doesn't say ANYTHING when he gets on the phone with me except for, "Hey...." -silence- Me, "Are you the manager?" Manager, "Yeah...." Me, "Okay.....well, I have an issue with you guys passing me up as a customer because it's 9PM and you close at 11PM. We don't live far at all." Manager, "Well, if you were to order 2 large pizzas, it would be worth our while." This "manager" was not professional and didn't seem like he CARED! The manager and I went back n forth and mentioned that I wanted to talk to the owner. No one knew the owners info or GM, etc. until the manager said that the owner's son was working. I talked to the owners son, who sounded a lot nicer and somewhat seemed like he cared, he wanted to make the pizza for us and deliver it but at that point my stomach had turned for the worst since I was so upset at how everyone treated us as a loyal customer. Long story short, the owners son gave us info on their GM named Cookie who will be at the restaurant tomorrow. I will definitely talk to her and see what she can do, but I honestly would like to speak with the owner to let him/her know what kind of employees they have running their shop. PS. Our location is 3.5 miles away, which translates to 8 minutes away.... read more

The pizza always taste like it was drenched in salt and was dry. I've eaten there around 4-5 times when I first moved to DG. The pizza never got any better. read more

Attempted to order a pizza just before 10:30pm, and they refused my order. Said they already put everything away. I can appreciate wanting to leave early, but if you are open until 11pm, are you really going to pack up half an hour before you close and just sit around on your hands for half an hour? Everyone there should be fired for being lazy. I will not be patronizing this establishment ever again. read more

Absolutely disgusting and disappointing. So gross. Don't do it. Please people, heed my warning........ Don't do it!! You will be so mad when this pizza arrives, and you open the box to take a look. I wanted to cry when I saw this BS pizza. Chucky Cheese is better then this stuff. And they are over priced too. And they wouldn't let me return that impostor of a pizza or get my money back! Super wack and nasty. Shame on you Aurelio's! read more

This pizza shop is too cute. It's old school and I saw someone in the kitchen actually punch a time sheet. (Whoa.) My fiancee and I each had a slice and drink for under 12 bucks. The pizza is flavorful. They have two tables for dining in and they're right next to a big picture window that looks out onto the Metra train station. read more

I ordered thru grubhub, and the menu was very well organized. My order did not arrive on time. When I inquired thru grubhub, I was surprised to receive a call from the manager of the pizzeria. She explained that an issue had come up with the driver who had my order. She offered me several options. I chose to have my order remade and delivered. She even upsized my pizza. I understand things aren't always perfect at a restaurant, especially ones offering delivery. The fact that they were gracious enough to accommodate me and make up for their mistake makes this an eatery I will order from again. I will update with a review of my order after I've eaten. Well done Aurelio's! read more

Since I don't live in Homewood anymore this location is my go to. It is the most like the original. Thank god

I ordered one 18" pizza and it was $35, so its pretty pricey although it does feed large parties (the 18" is supposed to feed around 5 people). And as cheap as I am, this place still gets 5* because it was that damn good. We bought a half pepperoni/bacon, pepperoni/sausage. The pepperoni and sausage were excellent. Bacon was good too but I couldn't tell it was there as much, pretty small. The flavors overall were really good, and the think crust was perfectly crunchy. Would highly recommend! read more

Always like the pizza but the service is horrible called in the pizza order 45 minutes ago and then when I got there she gave me an excuse that the pizza driver did not show up then I am waiting in the car to pick up the pizza and the delivery driver shows up and goes with his case into the restaurant I guess she lied to me she was sitting there talking with her girlfriends when I walked in and the pizza was not even started so I had to come back again 15 minutes later to pick up the pizza read more

NEVER order from here! This is long, but it's worth to read if I can save anyone from the ridiculous hassle I've experienced in the last week. I ordered two different orders of pizza for my students last week. They called me back to let me know that they didn't believe my amount was enough, so I added more pizza to both orders and adjusted the time. However, when she searched for one of my orders, she couldn't find it. I gave her the confirmation number from the online order, and she said, "Yeah, we don't know those numbers." I should have been tipped off right there. Once I reordered, I asked her if I could just pay for the difference over the phone, and she said it would be reflected on my receipt. Once the driver came with the first set of pizzas, he tells me there's no receipt, proceeds to rip off a scrap of paper from someone else's receipt, and asks me to have my credit card and all my information. I explained to him that I was very uncomfortable with this, as my info is open for anyone, and I then ask if I could call the store to get it run there. He gets short, sighs, and talks over me while I'm trying to take care of it saying: "Well, we are professional; you have to pay for it with a card; I assure you it's fine." Famous last words. He made me feel so bad (which I understand that I didn't have to cave, but I wanted to pay for product I ordered), that I hung up and handed him my number. Even me explaining that yes, I do always give my number to businesses, but they are usually kept anonymous or covered with **** on the receipts, he pushed. After the day was done, I receive a phone call at about 10:35 pm from them. I was asleep, but when I checked the next day, they pulled out 100 dollars more than the amount of pizza I ordered. I send an email through the system explaining that now I'm upset. I was PUSHED to give my number in a fashion that was quite unprofessional, made to feel bad about it, and then my fears are confirmed when they took money that wasn't authorized. And it's A LOT of money. The next day, I receive a call from the manager of the store, Cookie. She never apologizes and states that it's MY fault, since the order online was for 10:35 pm. I get the feeling when the worker couldn't find my order the first day, she put it through again, but SHE put it for pm. So they took out their money for the pizza, but then the online order went through too. Here's why that doesn't make sense: *According to the girl on the phone who said I didn't need to have the amount adjusted on the phone, that doesn't go through until pizza is delivered and authorized. * The amount online was for 75 dollars, not 100. * I have the email confirmation from Aurelio's site that states that it was 11:30 am, not pm. * Even if it was my mistake, which it wasn't, some sort of apology for the situation would be great. I would have even settled for a coupon for a pizza or something because the fact that I was out 100 dollars is RIDICULOUS. Again, let's remember that the driver pushed for my number, and they did, in fact, take money that wasn't theirs. Feeling a little uncomfortable with how it was handled, coupled with seeing proof after the call that I did NOT place the order in the PM, I called back to speak to Cookie. I was told she wasn't in. My husband decided to call back immediately, and she answered. That's not to say she wasn't there when I called, but it was interesting. When my husband asked for the owner's name and number, Cookie asked three times if she could help, but my husband kept pushing, despite her not wanting to give it over. She then said he was out of town, which was fine. He told her he was willing to wait until Monday to hear from him. I wasn't a fan of her tone with him, but since that's perspective, I'll stick to the facts. The owner, Greg, calls back and here are his responses: * I'm sorry you're upset (which is not really an apology or accepting ownership). * Well, you DID get your pizza (which I paid for...so what about the other 100 dollars)? * The drive HAD to take your information or else how would you pay for the pizza (yes, but in a computer, the number isn't just open for someone to steal or charge more than was approved...which ACTUALLY HAPPENED). * Well, the computer said that it was PM (when I said that I can prove to him that I didn't order it then), well that's what OUR side said.He said he'd call Monday. After we hung up, the place called 3 times, hanging up 2 times, saying they wanted me to pay for a party pizza order that I didn't place! They were quick to try to get my husband off the phone when he tried to figure out if they were going to charge us. They called again after and hung up again. Never called - Instead, Cookie emails me and tells me again how it was my fault for putting in the order in PM. Their money cleared, and almost a week later, I still have 100 dollars I can't access. NEVER ORDER FROM THIS PLACE. read more

My co-worker used to work here and brought one to the job. Very good pizza, i was impressed! Good sauce, nice ingredients, and thin crust! Thanks, Vern! read more

Horrible... because we never had a chance to try it! Website said close at 11pm. Sign in the store said close at 11pm. Got there at 9:50 pm and was told by the snotty young girl that she was no longer making pizza! read more

I have been a fan of this place for many years. The pizza is consistently great and so is the service/delivery.

I ordered 3 pies for a birthday party and all 3 were very dry and too salty. Even kids didn't want to eat it, how terrible it was. We will avoid this place by all means. P.S. I usually do not review, had to sign in to put my 2 cents. Hope this helps read more

Pizza is my favorite food. I've had every pizza. This is my favorite pizza. Uniquely sweet, delicious sauce. Great cheese and ingredients. And the crust is the best I've ever had. I lie awake in bed at night wondering if there's a way they could redesign the structure of their pizzas so that every single bite could be a crust bite. Seasoned and crisped to PERFECTION, every time. Never had a single issue with customer service. Friendly and efficient. read more

One of the best pizzas in northern Illinois for a chain. I saw the pizza rotating under a hot lamp and thought this can't be good. I was right; it was very good! Try it for yourself! After a few slices, take a walk down gilbert avenue..enjoy the neighborhoods. read more

Always a quality pizza! If you're all about the sauce, this is the place for you. My favorite pizza in all of Chicago (and, so it goes without saying...the world!). read more

We order delivery or pick-up EVERY Sunday for Breaking Bad, Mad Men and The Walking Dead. Basically we find an excuse to order Auerlio's. It's THAT good. read more

Wow - I usually do not like thin crust pizza - but Aurelio's manages to overcome everything I don't like about it. Not too greasy - I didn't have to use a roll of paper towels to sop up the excess - and plenty of really delicious sauce! Yum! I've only had delivery to a work site, but I'll make it a point to stop in one day. read more

We moved to DG this past summer, and have tried a few pizza places and this is by far our favorite thin crust pizza. Right amount of cheese and toppings, crunchy thin crust. And I really like the sauce. We thought we liked Papa Passeros until we tried Aurelios. Papa Passero's has too much cheese and much less flavor. read more

Bosco sticks were gross. Chicken nuggets soggy and the "gourmet" chili is the chili you put on hotdogs. Definitely a waste of my money.

I had the spinach pizza with pepperoni last night, honestly one of the BEST pizzas I've ever tasted!! I've been all over the country having pizza at different places this place is the bomb! read more

We love their pizza! We only get delivery and we know we are rather far from them, but they still deliver. It's worth the wait. The drivers are always very friendly and the pizza is excellent! read more

Good food. The reason for the average rating is that the drivers don't carry any cash. I was not told about this and had to pay $40 for a $27 order. This should be disclosed prior to the order being completed. If you are going to accept cash as payment then it only makes sense that your people carry change. read more