Our house is about four years old, and was already having issues with water pressure; if I had two things running at once, they would both lose pressure, and the pop-up sprinklers didn't even work. Austin Plumbery sent out Travis who dug around our water line and found that the PRV was rusted. We said thanks and we'd be in touch. Travis came out again a few weeks later and not only replaced the PRV, but some of the line itself with brass. Now everything works like it's new again! Scheduling was extremely easy, and if you're not a fan of talking on the phone, you can set everything up via text/email. Travis was knowledgeable and courteous, and managed to get everything done before I even had to get ready for work. I highly recommend Austin Plumbery! read more

We bought this house a little over 2 years ago. It was built in the 1970's and needed a little TLC. Through general plumbing issues that have come up and DIY home renovations gone wrong, I've used Austin Plumbery about 6 different times and I continue to call them because of the responsiveness, availability, quality of work, customer service and reasonable costs. I have used two other companies on occasions Austin Plumbery didn't have availability and they were not pleasant experiences, not to mention the amount that charged for the level of service needed/received. Travis came out yesterday to fix a pipe that cracked during the recent freeze Christmas Eve. We realized there was a leak Christmas day, I messaged them that night and they responded within an hour for availability first thing the next morning. Travis was communicative and even found and additional problem and fixed everything and we were more than happy to pay the amount charged and it was reasonable and within budget. I've also found Austin Plumbery is the only place to charge a service call fee, but applies it toward the costs of service if you go with them. Everywhere else it's an additional fee. Which is an additional pain when you're desperate for services. I will continue to use Austin Plumbery and recommend them when folks mention needing a plumber! read more

Travis is awesome. He has come out a few times to my house and is always so friendly, shakes my hand, and gets right to work. He is knowledgeable and helps me understand what he's doing or what has been done and gets it all done in a timely manner. Great business! read more

Two of Austin plumbers' team members arrived after our tankless water heater broke during the big storm. We had been without electricity and now water, so were so pleased they were able to see us so quickly to diagnose the issue. Because of their diagnosis, we saved hours of time looking for a specialist that could fix the issue with these specialty parts. These team members reminded me of doctors. They were empathetic, clear and direct about what the issue was, and were honest that they did not have the parts or certificate to fix the issue, so referred us to a specialist. Real professionals. read more

Travis came out to look at a clogged pipe that's caused some leaking in our garage. He fixed it during the first visit but we had to call again about a month later because of the same thing. Austin Plumbery was very quick to respond and came out within 24hrs of calling both times. Although we couldn't get it all the way fixed, Travis was upfront on why and didn't charge me for it. He gave great advice on possible solutions, including a call to the city for a draining system to be installed. I've never had a more reliable and trusted plumbing service. I found my go-to plumbers in Austin! read more

Travis did a great job on our refrigerator water line. He even replaced the water line which was a factory supplied line and was not safe to use without fear of leaks. Travis is great to work with and Austin Plumbery is 5 star !! read more

Austin Plumbery is definitely a five-star company. They are professional, timely, and have reasonable rates. I have used them for my home and for the campus that I manage. Joe was very patient and accommodating through my recent bathroom remodel. He had to come multiple times, and it was always with a smile. Plus, it's a female-owned business, and I am one for supporting women in the trades. read more

Austin plumbery and Joe were amazing !! Super quick to respond and was in and out in 20 minutes!!

Great service from Austin Plumbery! I had the pleasure of working with Travis to reinstall a toilet as well as a new vanity. He was super efficient, and let me know what was happening throughout the process. I am extremely happy with his work and professionalism. Thanks y'all! read more

Travis from Austin Plumbery was very professional. He identified our issue within minutes of arriving. He even called when he had a cancellation a day earlier than our appointment and showed up within a hour of calling. Excellent service, showed up on time, a text was received when he was in his way. Work was completed in a timely and very professional manner. I highly recommend Austin Plumbery and Travis. Sandy K. read more

Definitely a five-star rating. Our issue was immediately addressed and fixed within minutes. The exemplary customer service is outstanding. From the moment the work order was assigned, we received continuous status updates making this an easy, efficient and satisfactory job! Highly recommend! Thank you! read more

This is I think the third time I've used Austin Plumbery. The first 2 times were for plumbing issues, this this third time was for a gas leak. Travis was on time, as usual, friendly, professional, and found the gas leak quickly. Funny enough, the leak was coming from the HVAC system, which I had just called not 2 days earlier for someone from the HVAC system install team come and look, because that's what I thought the gas leak was coming from. The HVAC technician didn't find the leak, so I thought it was the water heaters, nope! Travis inspected both water heater lines, and found no leak, but inspected the HVAC system, and found it right away. He took a video of it to show me. Thank goodness for a knowledgeable plumber that not only knows how to fix problems, but fixes mistakes that other companies didn't even find, when it was their responsibility! I'm so grateful to the family owned business, and will only use and refer them to anyone needing a plumber! Thank you again Travis and Debora! read more

Travis was professional and friendly. They notified me by text before coming. They came in the time window I was given. He explained problem and options and pricing before he started the work. The work was done very well and they took pictures for us to send to insurance. They wore mask and shoe coverings. We will call Austin Plumbery for all our plumbing needs. read more

They were helpful, courteous, and were able to organize scheduling with my tenants and came out quickly. They kept me informed with each step, got my approvals, diagnosed the problem and took care of it. Great service. read more

I have never had a more pleasant experience with a plumber/plumbing company than with Austin Plumbery! I was contacted within one hour of requesting service from my home warranty company for a leaking toilet. The pleasant scheduler from Austin Plumbery said they had an immediate opening, the service technician called me 20 minutes before arriving and was on time as promised. Travis was professional and knowledgeable. He assessed the toilet needed a new wax gasket, as I suspected, and went to work. He was finished within an hour and problem solved! They didn't even collect right away - they bill my home warranty first, then send me an invoice for the service call. I'm so impressed! I highly recommend Austin Plumbery and Travis! read more

Travis was fantastic. Honest, helpful, friendly and efficient. Highly recommend this company. I'd suggest asking for Travis if you want top-notch service. read more

Travis came out right away and worked on a ton of things for me ! He went above and beyond , Travis is the man !! Highly recommend austin plumbery for anyone that has plumbing issues !! read more

After seeing their postings on Nextdoor and finding positive reviews on Yelp, I was eager to use a neighborhood business and gave them a call to schedule a visit for a leaking toilet. Super accommodating to schedule and great communication for appt confirmation and before service appt. Travis and his colleague were amazing, on time and very courteous. Found the problem in a matter of seconds and completed the job in short time. Great service and VERY affordable and accommodating. I am extremely grateful and would highly recommend. read more

Loved them! Communicated great, fast and excellent service. Joe did an awesome job at replacing our hot water heater and I was happy with the whole process! read more

Five stars for service all around. Office side of things as far as scheduling and communication is amazing. Getting text notifications is way important to me to maximize my time daily, so knowing when the person is on the way was fantastic! Travis was professional and provided extremely great and efficient work and left no question unanswered. I will recommend them to anyone who will listen.... Lol. Austin Plumbery I will not stray from you! =) read more

Travis was efficient, courteous, and fixed the problem with our pipe under the sink! Great service!

I called Austin Plumbery for a quote on replacing the old leaky galvanized water line in my front yard. Travis came out that day and gave a quote to complete the job the very next day. He and his apprentice Jared arrived on time and fully completed the job in two hours, and at a reasonable price. I couldn't have been more pleased. read more

This is our third time using Austin Plumbery (3 different problems, old house!). They respond quickly, give written quotes, do excellent work and are quick to respond if you have a question or problem. I highly recommend them. read more

This is the first time I've worked with AustiPlumbery, and it went extremely well! I had a sudden conference call pop up during my scheduled service arrival time and they were able to work around it. My toilet was leaking badly from the base and it was completely fixed within an hour. Wow! Travis was fast, knowledgeable, and professional. I'll definitely use them in the future! read more

Our kitchen sink was leaking. Travis fixed the seal. Prompt. Text alerts ahead of the appointment. Great experience overall. We've used them on rental properties as well. read more

Great company with efficient and friendly technicians. I have used them several times and have always been satisfied with the work. Definitely recommend using them! read more

I have used M1 twice. M1 beat other estimates I received on both instances. I experienced quality service with a water heater replacement and faucet leak. They were out at my house within 24 hours of my initial call. Great family business who aren't out to hit your wallet. I highly recommend them. read more

These guys and gals are the best! They are always quick to respond and do quality work. Shout out to Travis who is very knowledgeable and always does a fantastic job! read more

These guys are legit- they came out same day and unclogged our plumbing.. pricing was fair and the work was quality. Additionally, Travis, the technician was super nice and respectful. He fielded my near constant questions patiently. Locking Austin Plumbery in my phone. read more

Four-and-a-half stars would be more fair than four. What now appears to be a simple mistake on a busy weekend led to a missed Saturday appointment. After a few missed calls from us, a late Saturday call and apology from Joe led to his visit and look at the job, and we agreed to a first-thing-Monday-morning job. He arrived before sun-up and quickly provided absolute TOP QUALITY work. His attitude and behavior gave every indication of a decent, conscientious and diligent professional we'd be happy to hire in the future. The initial problem and the company response to it may in fact give us more reason to hire this firm -- knowing they come through when things aren't smooth. read more

Quick response from company, easy to communicate with, very professional! Travis was on time and work was done quickly at a great price! Wouldn't hesitate to call them again! read more

Austin Plumbery was contacted by our warranty insurance from our home purchase after we called in a claim because our hot water heater stopped working. We were in a bit of a panic as we found this issue Tuesday night ahead of a houseful of visitors arriving on Sunday. I contacted the warranty company first thing Wednesday morning and very shortly thereafter Austin Plumbery called to schedule an appointment. My work keeps me in meetings on the phone most of the day and when I wasn't able to answer their call, they very quickly texted me and I was able to arrange for their first available appointment (Friday morning) while still running my meeting (YAY TECHNOLOGY!) Fretting a bit (and smelling a lot) about a Friday consultation, I was completely prepared for the worst - buying a new heater and having an emergency installation on Saturday. However, I got a call midday today (Thursday) that Travis, our technician, had a cancellation and was in my area in case I wanted him to come over then instead of waiting until tomorrow. HECK YEA I DID! Not only did he come over, but he fixed a broken part while he was there and we are back in business! How awesome is he? LOVE THIS COMPANY! Thanks Austin Plumbery and Travis!!! Can't wait to post this review and take a hot shower!!! read more