I brought in a 2015 Mazda 3 and a 2017 Audi A4 to Empire for major repairs. Compared to quotes from…read moreshops on the Peninsula and in the San Ramon Valley, I saved ~35% with the same scope of work and parts. Empire communicated clearly. I got a text with a link to photos of my car's parts while they were working. Ravi used these to show me what actually needed fixing versus what could just be watched. For example, when they found a small fluid seep, they cleaned the area to set a baseline for future checks instead of pushing for an unnecessary repair. I found Empire to be fast and responsive. After I gave the go-ahead on Friday at 4:30pm, they started work Saturday morning and finished the suspension, brakes, and alignment by 3pm the same day. They are fast, know what they are doing, and charge a fair price. Highly recommended.

Riz and the guys over at Empire auto really take care of you and give a detailed breakdown of…read moreeverything they do. Highly recommend

Ken was very accommodating in squeezing in our pre-purchase car inspection same day I called…read more Best of all they're open Sunday's! A small gem located in Hayward's auto sales row. Thanks Ken and Wendy!

First time having to do a Smog Test on my RAV4. My DMV renewal notice didn't even note it was…read moreneeded until I paid and received a letter it was INCOMPLETE. I guess when your car hits 8 years, the first smog needs to happen and coincided just shy of 8 years *eye roll* I was in the area and came across Hayward Auto Care (HAC). STAR certified location which i realized (later) is overkill for my low-mileage and maintained vehicle. I was told up front the cost (was a bit surprised) and in hindsight, should've gone to a regular Smog Check location. Yes, I should've done my homework beforehand (failed) and paid more for convenience. Completed in 20mins. I would consider returning for other services. Be sure to utilize their COUPON (discount) on their Smog Service and other services located on their site! Disclaimer: There was no hard sell and/or pressure from Ken or his son who were friendly and efficient. Note: STAR stations are held to higher performance standards by the Bureau of Automotive Repair (BAR) and are authorized to test vehicles flagged as high-polluter risks

Brought my car in for an exhaust leak, turned out to be something else and J&J's had it fixed and…read morereturned same day! Insanely good service and didn't feel upsold on anything. Addressed my issue and had me back home with a functioning car again.

Got me in quickly and fixed exactly what was wrong. Took 2 days but not my car is running much…read morebetter.

10 STARS! If you're…read morelooking for something more than just a business that will deal with you, but more like a family or friend that takes care of you and will hook you up specially treating you like it's personal, this place is what you want! I had a minor incident that left considerable scratches, markings, and a small dent or two on my 2026 Toyota Grand Highlander (not white). I dropped by just to get an estimate, and even though I didn't make an appointment, Elias was cool & considerate enough to still take me and checked it out. Where one collision repair shop in Fruitvale estimated $1800 (to take the whole panel off and work it), and another in Hayward estimated over $500, Elias hooked me up with the MOST unbelievable subtracting discount! I think & imagine I would only see something reserved to be offered in that degree given to a business owners' personal family or friends! To add to the exceptional, he and his guy offered to take care of me right there and then even though it was the late in the day (and it's not like I didn't see other cars being worked on too). I waited with him in his office, and we were just shooting the breeze. Elias is just the coolest, chillest, most laid back, most personable guy. A guy that's eager to do you a favor, do what he can for you; completely why you can see how I described him/them as an establishment/person that will treat & take care of you like a family or friend. And if you are big dog lover like I am, there's a bonus with his office/business, and I loved hanging out with him and his dog (I think his name was Jake). That dog is just a big teddy bear that just wants your attention and to play with you. In the end, for what he offered to do it for and considering it was just what they were able to fit in late in the day, I would say it got back to 98% there (so much so I even offered to give more $, which he wouldn't take [would only accept this Yelp review and pets to the dog]). To the extent that when I very apprehensively/fearfully showed it to my very scrutinizing-type wife, she accepted it and even took to it without having me take it back and get any more work done (to complete it by the last 2 percent; get it to the full 100%)! This goes to show that this place is as surprisingly impressive and proficient as I was surprised by my very scrutinizing wife's acceptance & approval. Couple notes about this place -- try not to park in the back, they do work there with cars coming in & out (it's not just for temporarily placing cars like I thought haha); just park in front of the garage opening (he prefers it right outside his office to see what has to be done). Also, as mentioned before, it's best to make an appointment even for an estimate. Elias (and Jake[?]) and his guy (I really wish I got his name; because I highly doubt I would've gotten such an awesome outcome if he wasn't willing as well) are the best! I can't imagine finding a cooler, most considerate guy in this. He/They did it with such quality work (look at my other estimates & what it would take) where I'm off the hook with my rather scrutinizing wife, and he/they did me the hugest favor with what he/they offered to do it for (that I imagine like only reserved for family or friends), I'm sure he'd treat & do the same for you or anybody.

I had an amazing experience with Reliance in handling my auto accident. They not only gave me a…read morevery accurate inspection and estimate but also made sure to help me handle all issues with the inquiry. They truly are amazing people. Working with Elias and his brother along with their team is top tier - definitely recommend going here.

I wish I could give them more stars!!! I brought my 2013 Lexus to them after a collision and after…read morevisiting every shop in the Tri Valley area. I'm a widow and getting the car fixed and painted was a big, stressful headache for me. Kathy is absolutely wonderful to deal with, polite, kind and professional and so is the Owner of this establishment. They truly did a beautiful job. The paint job is seamless and the car looks gorgeous again. They also caught a few structural issues and that also was handled by them. The lowest bid I got was over $6,000.00 and went as high as $12,000.00. They did it for thousands$$$ less. But the beauty of it is their workmanship, they really know their craft. So to all the ladies out there having to deal with an accident or damage to your vehicle, do yourself a BIG favor and give them a call, Kathy is wonderful right from the first phone call and will help you and save you thousands going somewhere else. I didn't think I was going to find a shop like this and almost gave up. They are the nicest people, honest, professional, and not outrageous in their pricing, and I would know after going to a dozen different shops, all acting like they were doing me a favor, "normally we charge $8000 but for you mam we are willing to do it for $6500". To the Crew at Bay Colors, I apologize for the lateness of this review. Thank you for the beautiful job and no headaches handling my Lexus 450h. If ever I need work done again, I know exactly where I'll be going, Bay Colors!!!

My mom's Accord had accumulated years of side-swipes and fender benders, and she wanted to have it…read moreall finally fixed. It was all going to be out of pocket. I used yelp's "Get Pricing" quote tabs is collect some quotes. Most shops responded by telling me to come in, so they could give me an estimate. Not even a ball park figure. Um, why did I go to all the trouble of taking 5 clear shots of all the work I needed and including a concise description of exactly what I wanted to be done only to still have to come in for the quote? I mean why offer the quote option at all? So only a few places actually sent me quotes. Those are the only ones I engaged. Thankfully, one of them was Bay Colors Refinishing. Their quote of $3000 was the lowest, tied with another shop. The others were $3500 and above. I decided that it would be between Bay Colors and the other shop since they offered the same price and both averaged 5 star reviews. So I took it to both of them to get estimates based on actual visuals. Really, who has the time and trunkloads of gas money to go to all these other quote-less guys? I went to Bay Colors first. Kathy who handled communication was great. Always prompt and friendly. When I got there, the owner, Tri (like in tree) was under a car doing work, but soon stopped just so that I could get the estimate quickly. He said he would honor the quote of $3000. I was pleasantly surprised he was actually willing to straight honor the quote! I drove to the other place. The guy making the assessment quoted $4700! I almost laughed, but bit my tongue to be nice because at least he had let me use their restroom. As I was quietly and hastily side-stepping back to my car, he saw I was trying to escape, and quickly said, 'How much were you looking for?" Me: "Um, $3000..." Him: Silence. I would've burned rubber out if there, but didn't want to push the Honda's older engine. I also wanted to rush home to check the mirror to see if my smile was somehow seriously betraying a gullible-fool face. I mean how do you hike it up $1,700?? Even if you were thinking you were willing to come down half of that during bargaining, do you really believe I would accept $850 over the online quote?? Not to self: Adjust smile to look more intimidating and less moronic. (If you want to know the name of the shop, message me. I didn't actually use their services, so I don't feel like calling them out.) Another thing I also appreciated about Bay Colors is that after bringing my car in, Tri did find things that could have legitimately hiked up the price. But he said even with the extra work, he would stick to the quote. I got the sense that he truly wanted to help take care of me and my car, not just rack up a quick buck. So I chose Bay Colors and eventually dropped the car off there. When I was about to leave Kathy asked me how I was getting back home. I told her I would be BARTing back to Oakland. They ended up calling and paying for an uber to take me to the BART station! One of the best customer service experiences of any kind I've ever had. After a few days, I went to pick up the car and it looked great! I did notice that the hood still didn't completely close all the way as I had mentioned when I first brought it in and pointed it out to Tri again. He soon went to work on it quickly, and made sure it closed right. On top of that they had even meticulously vacuumed the interior! I'm really glad I chose Bay Colors. Even though it's in Hayward, and I had to BART down from Oakland, it was definitely worth the trip!

Amazing experience…read more ASM fixed my car up really well. (2025 Tesla Model 3) They were great communicators throughout the process, very quick with the fix, and extremely thorough. The quality of work and the team is amazing.

I took my car to get my car's headlights buffed / polished. I met with Gagan to go over the…read moredetails. Despite the fact that they were busy, he asked one of his workers to start working on my car right away. They did a great job. The headlights looked like new. The best part, when I asked Gagan how much it was, he told me it was free of charge!!! What a blessing. Awesome gesture, great job, and repeat business for sure. I will recommend his shop to friends and family

I truly appreciate the clarity and transparency this place provides. I especially want to give Joey…read morea huge shoutout -- he is kind, professional, knowledgeable, and genuinely makes every client feel valued and comfortable. He always goes above and beyond when explaining the services I'm paying for, as well as any future services I may need. When he provides future services, he offers estimates so you can make a clear decision when the time is right. What I appreciate most is that he takes the time to educate me without ever making me feel pressured into purchasing anything. Joey provides honest guidance, answers every question clearly, and makes the entire experience stress-free. Highly recommend!

After Joe charged for $165 and gave estimate for $4,351 for the engine light to my sister's car, I…read morevisited them. He said he needs to change the head gasket (not needed), and he wanted to charge 19 hours of labor machining the motor body (it does not even make sense, he lied big time). The car only needed 2 spark plugs :) We now know because we took the car to another shop, asked them to change all 4 spark plugs and their coils, all for $600. We also received an estimate of $1,050 if we ever need to change the head gasket. They are rootless when they see a lady customer. It is a shame, how this people can get 4.9 stars?

I had a great experience w/ JR. He was very fast and very professional it can be challenging…read morefinding a good mechanic, but he was really great.

JR's Garage has you covered for all your vehicle maintenance needs but especially for Honda/Acura…read more I had some items that needed to be replaced and he knocked it out very quickly and expeditiously. There were even some tweaks needed on the new parts and he addressed those in no time. I highly recommend Julius to work on my cars!