Friendly staff. WARNING OTR DRIVERS. If you are a rookie, good luck. This is a challenging back off…read morea two lane busy street. Set yourself up in the sighted position when backing in and hug the curb as close as possible. I had a parked car across the street so I was spotted by an employee so I could inch my way around that car. Once your in, you then have to avoid parked cars on both sides of you. I've been driving over 5 years and this was tight as hell with a foot of clearance on each side of your truck trying again not to take out all the parked vehicles. GOOD LUCK!

I give one star for responsive, but overpriced ACDelco parts. I went to get A/C Compressor and they…read morecharged twice as much as they charge if you go to ACDelco in Alameda. Online you save at least $100 then buying from here. Guy in front with glasses tries to negotiate pricing, but even the brakes/rotors were about $200 more than what you can get from O'Reilly. I wouldn't suggest getting charged more for car parts from here when you can put that money towards repair of the vehicle.

I've only bought a couple car batteries from here. Good price. Great service, the guy is nice helps…read moreme get the right battery. I brought my old battery to return after and everything was very smooth. It's hard to park in the lot. Other than that it's pretty nice. A few people I know order parts from them too.

I spoke with someone about a part for my car. I don't know much about cars so I asked them how late…read morethey were opened. They said to come in they would look at it and if they didn't have the part they could order it for me and let me know once it got in. First of all this place is hard to find. They were very nice when I called back for directions because I was lost. When I got there it was a small place and they guy I talked to was very nice. He came looked at my car and said he didn't have it but would order it and give me a call tomorrow to follow up on how long till it came in. Two days later I realized I didn't hear from him. I called in and he said, "oh yeah. It'll be in I'll give you a call once it gets here." I followed up again a few days later and they still didn't have it. If it would've taken this long I would've gone to Auto Zone. It's been months now and they've never called me. Every time I had to call to follow up with them. The guy was really nice the place looked legit and I really wanted to like this place but their customer service outside of directly was horrible.

They have what I need for basic car maintenance at a reasonable price. The staff have always been…read morevery helpful (e.g, looking up my past purchases etc ) and I never need to wait very long. This O'Reilly's is located on the south east corner of the 16/Potrero shopping center. There is easy parking in the lower level garage which can feel a little unsafe at times, so if you can snag a spot on the street it might be better. Another yelper reported the O'Reilly in the East Bay will install your new wiper blades after purchase. As far as I know this service is not available in SF, but we have Professor YouTube to help with that.

I just had a very positive experience at this store on Sunday. I'd been before, and it's usually…read morefine but "nothing to write home about" so to speak. But this recent trip was outstanding. First, a clerk greeted me with a cheerful "hello, how can I help you". Jayson was his name and he proceeded to assist me with oil and new wiper blades for my car. After ringing me up, he offered to install the blades himself at no charge. I said yes, saving me a lot of stress, so of course I found a few bucks (always carry some cash!) for a tip. I recommend this store, the staff are fantastic!

I had a great experience with one of the parts experts at Auto Zone…read more His name is Leo F. He was polite and provided excellent customer service.

I really needed help with my license plate and was hoping someone at AutoZone could leave me in the…read moreright direction. My license plate was popping off and I was afraid it was going to fall off on the road. Luckily Andy was on duty and helped me secure the license plate by screwing it in correctly. Apparently I had done it wrong. I really appreciate their fast and friendly service. I definitely would come back if I needed anything else from this autozone.

5 stars! I've taken my 2002 wrx here as well years ago and…read moreit's still running like a beast today. This time I got my 2017 wrx done here with Gio and he does a great job. He's very attentive to detail and takes his time to make sure the car is . I do appreciate that quality because when it comes to engines there's isn't really an easy way to go. Gio makes it clear and simple, once he feel comfortable with the engine and car he will let you know it's done. On top of the good service and quality work they back it with a 90 day warranty. Gio and his team def take care of you and get the job done. Thanks!

Bought a Honda engine from JDM Engine Bay and had an excellent experience with Gio…read more * Free local delivery * 90-day warranty (fully honored) * Professional, honest, and responsive After install, we thought the engine had an issue -- turned out to be water in my fuel tank. Even then, Gio still stood behind his warranty and took care of me without hesitation. He even helped troubleshoot and get the car running. As someone who runs an independent shop and has 10+ years in the industry, this level of service is rare. If you want a reliable engine and a company that actually backs what they sell, this is the place. Appreciate everything, Gio -- thank you again.

I called to follow up on a request I made on their website regarding a part I was looking for…read more Someone promptly answered my call. When I asked about the request I made online, the employee seemed confused and later said they haven't used their website in years. However, he was able to look for the part for me in their database. Unfortunately, it was not available, but glad it was fast customer service.

Ordered a radiator and paid for it. They did not have it on time, and did not care that they forgot…read moreto bring from their other location.

O' Reilly used to be Kragen. there's a good sized parking lot here…read more post 6 p.m. couple of people in line for service . 2 other people at the counter getting advice on what parts to buy. buys: windshield wipers (20" & 22", 8.99, 9.99) -initially got "rainy days" which were a few $$ cheaper -asked "they're all the same, right?" -cashier: "these will only last a month. anco's will last 2 , 3 times longer" -so i switched, paid a few bucks more. notes: -will i remember if this wipers last 2-3 months? probably not -but i would remember if they last only a month -peace of mind is worth a few bucks.

We came here for a quick pit stop since one of the headlights of the car died on us. We didn't…read morewant a ticket of any sort and forgot insurance papers at home so we stopped by Kragen's along the way. They take forever with their service. They gave us the wrong light bulb and charged us right away, They took forever to give us our return back to exchange for the correct light bulb. The guy had to wait for another guy to do the transaction. You need more informed workers please

Worst place I've ever been the guy or the mechanic was a straight disrespectful guy!! He didn't…read morewant to help us at all and acted as if we were a burden for coming in!!

I stopped in today and received the Absolute Best Service from Terrance! He obviously knows his…read moreproduct and made my visit very pleasant! There's plenty of auto part stores in my area, but it's worth it to drive further and get exactly what is needed and deal with friendly staff!

I bought a Breaker Bar at this Napa Years ago!!…read more At the time the Breaker Bar had a Lifetime Warranty!!! So I was Using it Recently and the Breaker Bar Broke!!! I went back to this Napa to return it for a Warranty Replacement!! Unfortunately Napa Discontinued that tool line a few years ago!!! So the Clerk at Napa Couldn't do a Warranty Replacement!!! At Least the CLERK nice one and Explained the Situation to me!!! This Is a Baller On A Budget Approved Establishment!!!! I keep my Pimp Hands Strong!!! Number 34 out of the top 50 most Prolific Yelp Elites of 2025 !!!

I needed help and the amazing people here are the best. Courtney was just a true gentleman and took…read morecare of me. Be sure to talk to him. Thank you all for the professional advice and support for my car. This location is very well organized. Come and check it out.

Mark is a money hungry lying scam artist with no heart or compassion for others. This man has…read morepushed a disabled person with very low income to purchase the parts you see in document below knowing i for one didn't need them and two because i know nothing much about a vehicle and when something may or may not be wrong so i listen to this man who only saw a young cash cow and who do whatever to fix any issue on my car yet he knew my weakness and played on it now I'm financially in a bind, I'm homeless already trying to make it and he has put me further behind but by the grace of god ill be fine. My hope is that this shop be shutdown asap... I have photos of the parts purchased and photos of what this shop has done to my car pushing me to spend lots of money i had to borrow beg and plead to get.

Mark and his mechanic are very good. Mark has let me know what everything would cost parts and…read morelabor when I go by for work done and thats what it is when the job is done. No issues and always looks out for the customer.