Definitely better than in Oakland if your looking for affordable Aftermarket parts definitely…read morerecommend this is coming from a Parts Manager and also a former NAP Employee

One of the best in the business work with them on a regular basis and as long as you avoid JR, you…read moreshould get great service and pricing

Overall this location has been okay. But recently 1) The…read moresecurity guard had me leave my bag at the front of the store -- and I am ok with that. But then he went toward to rear of the store and zoned out on his phone --- leaving my bag vulnerable to anyone near the front door. 2) I have a never-used battery. Purchased within the 90-day return period. I tried to return it, with receipt. They said that because I had had it over 30 days, I had to return it to the location from which I had originally bought it. Which is a very inconvenient bus ride away. I've never had a store make me go back to the original location -- in the same city, yet. The Autozone in The Laurel seems to be more professional.

I was on the store 8:30pm and their closing hours are 9 pm, the security guard bock me the entrance…read moreeven that they had to close in 30 minutes, I was on my car for leave and more people arrive to the store and he let them in, I go back and he don't let because he said they are close before they have to, usually the security guards there treat you bad, it's the worst place to go to get parts

Thank you for not ordering my part even after I called asking for an ETA on the order twice…read more "We don't have it in stock" 3 days of taking Ubers just for the customer service rep to tell me the store had never processed the order and requested the item. Their competitor had it for me within a few hours. Luck of the Irish I guess. Worst part is when this location closes they will blame the neighborhood when in reality it's the incompetence behind the counter.

After installing the fuse, i consulted you tube again to locate where my vehicle's rear brake…read morelights were. My car's owners manual wasn't useful. By looking at the glare of my brake lights reflecting off the windows of an office, i found which brake lights wasn't working. Disassembling the rear brake set, i found #7443 bulb was needed. Seems each socket uses a different bulb. Going to an Ace Hardware store not helpful. they don't carry this bulb. Went to Autozone, found it easily in the light bulb aisle. $9.99 same price as other light bulbs. Checked out relatively easy. store not busy. Probably the area. Front door was boarded up. Was able to change 1 bulb after some heavy pulling. The other bulb still unwilling to come out. Both bulbs had slightly blackish dust within..one appeared to be still working. Will need to find another window to reflect my brake lights to judge whether they are dead...

NAPA OAKLAND has helpful, nice and knowledgeable employees. The store is stocked, organized and…read moreClean. Coco

Called the store this morning looking for an upper radiator hose specified for my car. He answered…read morethe phone, said they had 4 available & that they'll hold one for me at checkout. Took an Uber there after work only to find that, the part wasn't on hold, furthermore I'd have to wait 5 days because they would have to ship it from Oregon. WTF! What happened to the one you had on hold for me? Better yet the 4 available? STOP LYING TO CUSTOMERS ABOUT $hit You don't even have available! THIS STORE REEKS OF INCOMPETENCE Better yet $109 Napa Auto Parts $54 Auto-zone plus express shipping!

Andrew, the young man in the buyer's office made it super easy to sell my broken down Honda Civic…read morewhole process took less than 30 minutes and I walked out with a check for $500 instead of the headache that I drove in with. Just make sure you call their one 800 number and get a quote in the system ahead of time then you come prepared with the title paperwork and proper ID and everything else will be easy.

Place was busy, even on a Monday afternoon. Took in a car to surrender for Bay Area air quality…read moreprogram. Even with all the paperwork and the car meeting all conditions, it was a LONG WAIT... twice. Once to verify all paperwork, then to get a second validation to cut a check, we were told not to deposit or cash for 2 days. STILL, GLAD they were here to help.

We had an absolutely amazing experience working with Daniel! From start to finish, he made the…read moreentire process of buying our Tacoma feel effortless. We went up from Monterey but locked the truck down over the phone the night before. It was hands down the easiest and smoothest purchase we've ever had. He was knowledgeable, patient and never pushy, which made us feel comfortable and confident in our decision. He answered all of our questions, kept everything transparent and made sure we drove away feeling excited, not overwhelmed. We couldn't be happier with our Tacoma and the experience Daniel provided. If you're looking for someone who truly makes car buying simple and enjoyable, Daniel is your guy. Highly recommend!

You'll be needing this: BAR (800) 952-5210…read moreDon't bother trying to be nice and "work with them". Their word means nothing. I can't believe how bad this has gone! Also consider filing a complaint with the DMV https://www.dmv.ca.gov/portal/customer-service/report-an-issue-or-complaint/?hl=en-US and Attorney General. https://oag.ca.gov/contact/consumer-complaint-against-business-or-company?hl=en-US THE worst purchase experience i have ever had.I received my vehicle with an EMPTY TANK OF GAS! First time i go to start the truck and the first thing I see is the fuel light turn on. Next thing I see is the windshield has 3 cracks in it that they failed to mention! I go outside the vehicle and I can see the roof trim completely missing on the passenger side, and the windshield cowel is so damaged the almost the entire bottom is exposed! Now ANY WATER that gets on the windshield is going to pour right into the firewall and flood my interior! I can't even operate the radio properly because the entire center of the screen wont detect any touch! How did this pass inspection!? I paid $23,000 for THIS!? DO NOT take these people at their word. Inspect THROUGHLY. Avoid the place all together, honestly

Matt and David are my dudes! Very knowledgeable and just really cool guys. Thanks for the quality…read moreworkmanship and trail recs for me and my Land Cruiser! I'll definitely be back for a king suspension lift!

Staff were very nice and very helpful. They did a good job on placing Bilstein struts and shocks on…read moremy car. Deserved 5 star.

Customer service is horrible young lady with face piercing doesn't engage with customer not…read moreapproachable I asked for assistance no greeting just what you need I told her made purchase asked for bag and receipt she replied it ain't printing

Tyler was extremely kind and didn't make me feel judged at all for my questions. He gave personal…read morerecommendations and educated comparisons on different products to get tree sap off my paint. Much appreciated and all the other employees here are also very friendly! Highly recommended.