After bouncing around with an issue that had no solution at a few other shops, including a dealer; Steve, Linda and Adam found what was ailing my beloved GLI. It was a step-by-step process that replaced a few things, and while none of them were inexpensive, I finally have a car that is running correctly. We had to be patient for a part to come from Canada, who knew VWoA had such a tough time managing their parts inventory. In the end, worth the wait and I'm back to having a happy car. Glad I found ACI through my local Chamber of Commerce. read more

STAY AWAY FROM THIS SHOP I bought a used car from Steve with pictures he had sent me while I was out of town. Not only had he not told me that the inside of the car was in terrible conditions ( I had asked and the pictures where hiding that), but he agreed to fix it and the never did despite my calls, my visits. Very unprofessional, always giving excuses for not doing things right, read more

This was by far the best experience I have ever had! The owner is completely involved in the entire experience from beginning to end. Great work and reasonable pricing. read more

I would highly recommend. Auto Cars Imports is reliable, honest and convenient. The owner and his crew did great work when I brought in my Honda which had some severe brake problems due to long neglect. They fixed the problems at a fair price and were very honest in letting me know that rest of the car was in good shape given its age. On top of the quality work, they are very convenient and friendly. They picked my car up and dropped it off at the Glenview Metra train station parking lot. It could not have been easier!! A friend sent me here and I would not take my cars anywhere else. read more

Stay away from this scammer. Steve is a big lier. I paid him for the car to be done and this car still have a lot of problems. I wanted to bring the car back but he moved the shop and didn't answer on phone. Stay away from Steve and his family. All the best. read more

These guys are the best!! Everything they do is extremely professional, efficient and friendly. Everyone on their team is extremely friendly and helpful, from the office staff to each technician in working on my car. Whenever we've had an issue, major or minor, we've been able to drop our car off right away. They always explain what the issue is so that I can understand it and what options are available including recommendations that I fully trust. Steve and his team do a great job of creating comfort instead of worrying about being taken advantage of like so many others. If you're looking for a mechanic that will take the time to show you they care; this is the right company for you. read more

My car died on the side of the freeway 45 mins from home on Sunday afternoon. Felt like a transmission issue. Great. Unfamiliar area, don't know who to trust and thinking I'm about to be out a couple grand. The tow truck driver said this was the place to go so I left my car there and hoped for the best. Sure enough he was right. You don't get this many 5 star reviews by coincidence. Steve called me the minute they opened on Monday morning, and had it diagnosed and fixed before 3pm the same day, under $300, but covered by my warranty anyway. They dealt with the warranty company and got everything covered so I didn't have to lift a finger. These guys are fantastic. Thank you Steve and everyone at Auto Cars Imports for taking the stress out of an otherwise very stressful situation! read more

I cannot say enough about the impeccable work, customer service and friendliness of Auto Cars!! Was referred by my co-worker, for my '97 Jag. Owner Steve and Office Manager Patti have treated me like gold along with the very skilled mechanics. I've experienced several expensive issues since acquiring the car, and they found the most economical paths to follow that made total sense. The hard to find parts were sourced, repairs made and I was back on the road in record time! No stress dropping off and getting to work - Steve or his brother drove me and returned the car same day! I will tell everyone I know - Auto, Cars, Imports is where you want your car to go for all repairs and maintenance. Honesty, integrity and exceptional customer service is what you get here! Thanks guys!! Carol D. read more

My experience was really great and I'm so glad that I actually found a mechanic that I can trust.. I was referred by my brother-in-law to come here for my Audi A-4 because he said that they charge much less than an Audi dealership and that they're experts with import cars. In the past year I have wasted a lot of money taking my car to several different mechanic shops which all charged me and never fixed my coolant leak. No one could figure out what was wrong with my car and it had been making me crazy filling my car with a bottle of coolant every month. So then I came here.. and my experience was the epitome of GREAT CUSTOMER SERVICE! When I dropped off my car they gave me a ride back to my house which was 15 miles away and dropped off my car at my house when it was done. But a week after getting my car back I noticed that I had the same coolant leak. I called Steve, the owner, and he told me to bring it back. He paid for me to have a rental car for a couple days, fixed my leak at no charge and gave me back my car in perfect condition. I think that they are the best auto shop around! read more

Knew Steve for 11 yrs.I have 10 to 15 BMW / Mercedes cars ,Steve was working on.Steve say BMW 545i needs a update valve cover .I told Steve NO.I dont want to spend the money.He wouldn't do the valve leak unless,i have get the update valve cover. 2 valve cover $2000,Update hose $200.2 Sensor $900.Later BMW Dealer ,you dont need the update valve cover.I ask Steve.if its time to rid of the car. Steve say , valve cover leak are very common.Not too worry.I have oil leak ,when it fix,then coolant leak.then back to oil leak then coolant leak.Its went back and forth for 3 years.Every time ,when i drop off the car ,I need to take another car.I made 15 to 20 trip .Think about much time and gas you spend.My cat sat in park lot for 4 month.Brake rotor was all rusted and needs to be replace.I have as,please after 4month its time to get my car fixed.STEVE I DONT LIKE THE WAY YOU TALKING TO ME.I NOT GOING FIXED YOUR CAR.HERE YOUR KEYS AND GET OUT. Repair list.2 valve cover ,water pump . All new hose .New oil pan gasket , Alternator bracket gasket . New Battery .,New radiator .Battery ground cable .New alternator .Front timing cover ,New radiator.New spark plugs hole.Every oil/ coolant hose was replace. read more

Thank you for fixing my car. It was a pleasure to me you, you are very nice and friendly people. I will recommend you to my friends.

Steve is an expert fixing and repairing cars! I have been coming to his shop for almost twenty years and I have always been treated with courtesy and respect. He offers drop off and pick up service and also has an amazing body shop for repairs that I used when I had hail damage. A simple tune up or rebuilding of an engine, Steve is your guy! read more

Please stay away! Steve has been fixing our car for over a year, changing lots of stuff and the car wouldn't get fixed anyway. Every time he had new idea what to change and now we have problems with part that is on warranty from him and he knows about that and guess what? He moved his shop somewhere else and would not pick up the phone. The bottom line is he will take advantage of you till you stop being stupid, after that he finds another victim. Good job guys! Smart! This is USA, you won't get away with this! read more

Worst car buying experience ever!!! the owner got the car in and said he did an oil change and when i got home to change it again (cause the car was running rough,) I found the filter almost sucked into the engine because it was so dirty (IT WAS NEVER CHANGED!!!!) Also, He told me it was inspected and everything checked out, he didn't mention that 80% of my suspension was from a junkyard. I then had to go file for my plates and title on my own after I already paid these people. I purchased the vehicle on 1/15 and he didn't even apply for my plates or title until 4/30 (got that info from the DMV) I wouldn't waste my time on this half ass repair shop!!!! read more

Back in August of 2010, I bought a convertible Smart Fortwo - it's one of those tennsy tiny European cars. When I bought it, I also bought a four year extended warranty, figuring that the car would be expensive to repair, since the only dealers which serviced it are Mercedes dealers, which also makes the Smart. Over the years, I had a high frequency of engine light issues and the dealers basically told me it was this little thing (gas cap) or that little thing (computer error) and did nothing. They lied - they didn't want to fix the major issues with the car under the terms of the extended warranty - they wanted to gouge me. The worst offender was Loeber Motors which kept my car for two weeks toward the end of the warranty only to tell me it was the gas cap. Within two weeks of the warranty expiration, the car overheated and stalled, and the shop I towed it to told me it need a new engine - dealer cost - $12,000. Of course the car wasn't worth that much. Then I remembered that during the frustrating process of shuttling the car back to Loeber Motors to diagnose the engine light someone mentioned I might take the car to Auto Cars Imports in Northbrook. I should have listened and I will not make that mistake again! Auto Cars Imports and their manager Steven are a rarity - an honest shop that does good work for a reasonable price. They rebuilt half the engine in the Smart (valves, head gasket) for $1800 and found the issue that caused the engine light - a loose wire that caused engine misfiring. Steven also has a great "bedside" manner; it is a pleasure to deal with him. Auto Cars Imports has made me reconsider my thoughts that I might never own another German car, now that I know there's someone who can service it for a fair price. read more

I found Auto Cars Imports about 3 months ago, and man do I wish I would've found them sooner. My car is a bit...troubled and likes to give me lots of problems. I got used to taking my car into my old mechanic and then waiting 3-4 weeks for them to fix it and give it back, so much so that I expected it to be the norm. Imagine my surprise when I give my car to Steve for a tuneup and brakes, and have it back the same day. Steve is amazing to work with, as well as everyone else that works there. Since that tune up, I've had 2 more issues pop up that weren't so rudimentary and Auto Cars handled them quickly while keeping me in the loop about what was going on and what the options were to get it fixed. When the interface issue popped up, instead of just telling me to replace it and hope for the best (about $1k out the door), Steve took the time to really dig into it and make sure it wasn't something that could be fixed without replacing it entirely. On top of all of that, they know what they are doing and take pride in their work. I'm sure if I had any issues with a repair that they performed, they'd fix it in the drop of a hat. With the level of service they provide, I highly doubt I'll ever get to test that theory though. read more

Great customer service and great work on the car overall. So happy to have found a mechanic I can trust that does excellent work.