Thank you for helping me find my Tesla. Make sure you have all the features you are ideally wanting. read more

Auto Centrix - Auto Loan Providers Near Me - Carrollton, Texas

Service department, claims to be able to service Teslas. Used aftermarket parts, still doesn't run (drive motor), won't return calls or texts, and now Tesla won't diagnose because of the motor Auto Centrix installed. read more

We had a good experience here working with Josh. Good prices and big selection. No pressure tactics and no haggling. I will say CarMax gave us a better price on the trade in by a good amount. read more

Auto Centrix - Auto Loan Providers Near Me - Carrollton, Texas

Great place to go for all your Tesla needs. Cool accessories, wheels and service, a one stop shop. It's my go to place.​

I found a Tesla Model X I was interested in through the Autotrader App. Mike Bell and Travis at Auto Centrix answered all my questions and we quickly came to a Deal on M the car which was the exact car I was looking for. They had the car loaded and sent to me within two weeks. Great company to work with and provided me a remarkable new to me used Tesla Model X. Highly recommend this company, especially if buying a vehicle on the internet without actually getting to be hands on before purchase. read more

Auto Centrix - 2017 Model X 23k miles - Auto Loan Providers Near Me - Carrollton, Texas

Super happy with Auto Centrix! Caleb was my sales guy and has been great... even a month after I bought my model S. Long story short, I think I bought my Model S RIGHT after they got it (I'm sure they flip them very quickly). It had an issue that prevented autopilot from working. I took it back to them a couple of days after buying it and pointed out the issue, they were not able to repair it there but had me take it to the Tesla dealership and covered the cost/ reimbursed me without any issue at all. Great service! I looked at 2 other "Tesla" dealers in the area. Otto Source had a car I liked but it was beat up when I saw it in person. And "the other guys" in the area just couldn't compete with Auto Centrix prices. Lastly... holy crap did I get a good interest rate! I used Mobility Credit Union (their lender) and was pleasantly surprised. PS: everyone that saw my 2015 Model S thought I bought it brand new. They did such a great job detailing inside and out. I'll be back! read more

Auto Centrix - 2015 Tesla Model S - Auto Loan Providers Near Me - Carrollton, Texas

Great experience. 5 star shoutout to Josh - we had a great time talking to him while we were shopping for my Tesla Model 3. My husband is an engineer and Josh kept up with all of his questions and wonderings about the cars we were looking. He stayed past the end of the day to help us get out the door in as comfortable a fashion as possible. Kudos to Josh, thanks for all the help. We love this car! read more

I had been looking for a Tesla for a little while all throughout the state of Texas and found Auto Centrix to not only have the best inventory, but also the best quality cars. I knew as soon as I test drove this Model S, it was the one for me. I love the car and how well it handles and drives. I opted for the after market white seat covers which adds a super modern look that looks practically OEM. The team at AC did a great job putting the covers in and I would recommend anyone with a Tesla to do the same. read more

Auto Centrix - White interior seat covers - Auto Loan Providers Near Me - Carrollton, Texas

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I had THE BEST experience with this dealership. The entire staff (specifically David and Katherine) was always (and still is) so very helpful. I was new to the Tesla family and they were not just patient, but genuinely eager to teach and share all their wisdom with me. I can not say enough about how easy they were to work with. They were also extremely honest and up-front about a few things that came up with my Tesla. They were willing to take the car back if I was in any way uncomfortable with the software issues I was having. It's been over a month and the staff still enthusiastically responds to my messages. If I ever buy another Tesla, I will FOR SURE seek them out. read more

Auto Centrix - Tesla model S P90D - Auto Loan Providers Near Me - Carrollton, Texas

I Purchased my Model X from Steve last week. What GREAT SERVICE! Always willing to help and go the extra mile to help with questions. This was my first Tesla purchase so I had many. I also required a different adaptor he was quick to make sure I had what I required. I highly recommend you check out Auto Centrix, they have GREAT DEALS on Teslas and can hook you up with great extended warranty for extra peace of mind. Thank you Steve! read more

Auto Centrix - Auto Loan Providers Near Me - Carrollton, Texas

-------- Here is the clearest opinion of Auto Centrix -They were priced the best around for the model S - Very fast responses and clear answers - Have stepped up when I asked them to (Really... Caleb has been absolutely stellar) ^---- That is the short answer to my experience. I am a Shreveport, LA native and we don't have a Tesla dealer currently. So, when I got the idea to do this... When I got the idea to buy a used one... When I decided to drive 4 hours to see this vehicle sight unseen or even travel back on a battery powered car... I was gambling. The thing is I don't go to casinos, slot machines or scratch offs because in simple words... "The House always wins." I do gamble in life but getting a vehicle is something I normally don't choose to do. They were attentive... they (Caleb) were quick to answer everything I was concerned with. They offer local delivery and funny enough... was optimistic they would deliver to me. Clearly they don't drop off to Shreveport but it was enticing. I could tell the house was concerned over price but outside of that was wanting to grow their business by taking care of their clients. Fast forward ahead... I bought. I made the drive and had a weird situation happen once I returned home. Then another a month later. The care and effort put in during the 1st call was the same during the 2nd. I will buy my next Tesla (by the way.... I absolutely love the vehicle) from these guys. I am thinking it will be nice to see the model S next to a X... Very grateful they did what was asked of them without hesitation and I would highly recommend you use them moving forward. read more

I'd been searching for the 'perfect' car for a long time and found it at Auto Centrix. Steve Salerno made the buying process easy and fast. I hate the buying car process and he made it painless. Steve was very responsive and covered every detail to make sure I was very happy with my purchase. I couldn't have asked for a better experience.... dream car, smooth closing AND with zero sales pressure :) Steve is a true professional and he and Auto Centrix earned my trust and future business! I highly recommend them to anyone who's in search of a car. read more

We have been looking to sell our tesla for a very long time, the team at Auto Centrix is very knowledgeable in Tesla's and their various options and can really zone in on what the market price is for these cars. I would recommend everyone get a bid from these guys when selling a tesla or any user car. No BS, just straight talk. Not like any dealership I have ever done business with. Great team !! read more

S/O to Steve! Went in here to look at a Jeep I was interested in. Steve quickly set up an appointment for me and got my contact info for the application process. We did everything over email that way when my appointment day [my appointment time changed a few times and Steve was able to accommodate me with no issues] came we were just ready to sign papers and good to go. My mom co signed for me and hates going to dealerships because it's just a long process. However she was very pleased with how fast it was and how they had coffee on deck since she had just gotten out of work. Thanks again. read more

Auto Centrix - Auto Loan Providers Near Me - Carrollton, Texas

Steve and team went above and beyond to make sure I was 100% satisfied. They were true to their word throughout the quick and painless process. Then, after my charger died over a month after purchase, they replaced it free of charge, no questions asked. Saw one review mentioning that Steve was not good about returning calls or texts - Not the case in my interactions, but I know the phone was always ringing and customers were constantly walking in the door - probably an indicator of the competitive pricing offered on in-demand vehicles. I liked my first purchase so much, I went back two days later and got another one! read more

During COVID-19 times a lot of businesses are suffering, and doing their best however as a customer a lot of times the experience is subpar and I understand its tough on us all . This was NOT my experience at auto centrix even during these times my experience was stellar. I talked to Steve, told him I live in California, there was no pressure to purchased the car, I really liked how thurough and honest he was with me, since the in Texas, he even created a high quality video tI ur for me to see the vehilce, point out the "goods and inperfections" of the car. Steve and the gang have been amazing to co-ordinate with very co-operative very knowledgeable about Tesla, . Im glad I made the trip to get my 1st Tesla from Auto Centrix, I came with a little knowledge about the car and left, with peace of mind knowing I made a good purchasedefinitly worth it! I recommend Auto Centrix if you are thinking of buying a Tesla read more

Didn't end up buying a car from them. Steve is not good about returning phone calls, or texting back. Makes promises and doesn't keep them. Every time we talked it felt rushed and like I was making someone talk to me who didn't want to. Don't get me wrong, he was nice. But it seemed like he didn't want my business. I called on a Monday wanting to get the ball rolling on trading in a car for a used Tesla. Steve didn't seem to want to really work on a deal. He wanted me to look into financing on my own without first discussing what he was able to do. Wanted to offer me a really low number for my trade, way lower than KBB or what Carmax offered me. I live over 5 hours away and was going to drive there to make a deal, and they refused to give me a sight unseen number for my trade, and kind of made me feel like my trade wasn't wanted. Told me that no used cars come with more then one key. Maybe it would have worked out if I went up there in person, but whatever. I bought one directly from Tesla instead. There were some good things: for the most part he was polite. read more

Auto Centrix policy is the don't accept bank drafts. Steve is quick to explain many dealerships don't accept bank drafts in an effort to force you to use in house lending. No big deal, unless you bank provides better rates then theirs. Which is my case. Steve likely mentioned this when we originally contemplated working with him. Waisted 10 hrs working this deal for him to blame the state of tx for refusing it after my bank se t him drafting instruction. They charge for this in the sale doc fee... read more

Steve and the team at Auto Centrix are a fantastic organization. Easy deal, no BS, and got me in and out without any issues. I come from many years in the auto business and help 20-30 people buy cars and this one was one of the best experiences I have had. I would definitely recommend again! read more

Absolutely recommend this place!!! I sold cars in the past so I'm familiar with the process and Steve S was definitely cut from a different cloth. He was very patient, knowledgeable, efficient and kind. I will return to this dealer when I'm ready for another Tesla. read more

WOW! What a great experience! Found a Cadi CTS on cars.com and made the drive out to Carrollton. Shopped around a lot prior and the low mileage and low price is what caught our eye. We were confused at first, looking for a car lot. The showroom is inside! Juan Morales greeted us and took good care of us. Walked out 1.5 hours later proud owners of a new vehicle! No back and forth and no hard sell. Everyone was super friendly and helpful! We will surely recommend Auto Centrix to EVERYONE and will def be back! If you're in the market for a previously owned vehicle, GO SEE JUAN! read more

I had a great car purchase experience at Auto Centrix with Steve. He was really nice and friendly. He was super helpful in answering my questions. Unlike the stressful experience at big dealerships, Steve made the experience enjoyable and smooth. I would recommend Auto Centrix to my friends and family. Go see Steve! read more

Travis was great in making sure everything was a smooth transaction. I came up from Austin and he even picked me up at the airport. Auto Centrix has a great inventory of vehicles to choose from. I would definitely do business again. read more

This was the second car I have purchased from Auto Centrix. A while ago I had told Travis that my wife was thinking about a minivan and he mentioned that, when ready, he would help me find one by searching the national auctions. Well, we were finally serious about getting a new car at the start of 2018. I told Travis and Steve the specific year and model I wanted, the color preference, the features and the maximum miles I wanted on the car. Low and behold, after just a couple of weeks he found us a perfect match. In a matter of days, he had the car in his showroom, we checked out the car during our lunch break, my wife test drove it, we agreed on a trade-in value for our car, additional bumper to bumper warranty, agreed on a price and then while I was finishing my day of work Steve put all the paperwork together ready for me to sign after work. I also wanted the wheels painted, which they helped do before I took deliver of the car a few days later. All in all, this is how a car buying experience should be. Totally satisfied with the whole process, the interactions and confident that I got a fair price for the new car, my old car and the additional after market warranty. Thanks again Travis and Steve. read more

Auto Centrix - Exactly what I was looking for. - Auto Loan Providers Near Me - Carrollton, Texas

Beyond disappointed! What originally seemed to be a trustworthy transaction... became a bit of a nightmare... that, thankfully didn't end in extreme tragedy. After months of online shopping, AutoCentrix definitely offered the most car for the price. Safety features being of upmost priority. Steve was a pleasure to work with. He assured us that, although they don't offer any guarantees, their numerous 5 star reviews would certainly give peace of mind. He raved about their multi point checks and inspections, how the associates take each car home a few days to ensure the quality, and their extended bumper to bumper warranty would cover anything you can imagine. So, We purchased the car with warranty and had it shipped. First inconvenience... we were never told the $500 for shipping included a wait period until our new vehicle could 'catch a ride' with a truck already heading to South Texas. We endured close to a month without a vehicle or any updates from the company. Once the sale was complete, any further information was on us to follow up on. The almost tragic nightmare: After a couple of weeks thoroughly enjoying our new vehicle around town and on a holiday trip, the car began to make an undeniably loud noise. It was a rattling noise that caused great concern. We determined it must be something with the wheel, so the next morning we planned to take it to Discoumt Tire for an assessment. On the 1 mile drive the car was rattling so loud that we were only able to drive 20 miles an hour. Just outside of the turn into the tire shop, with a baby in the backseat, the car slammed into the ground as the front driver wheel shot across the road into a ditch, causing great body damage to the vehicle. It was terrifying! I shudder to think of how many far worse ways this could have ended up.. 70 mph on the highway? Multiple vehicle accidents/injuries? Thankfully, nothing but feelings of safety and security were hurt. The police and witnesses all agreed that it has to have been improper placement of the tire. The vehicle that we have only had for a few weeks..! That had not been touched by any kind of mechanic since we purchased the car..! Thank goodness for the cover all warranty!... time to call Steve and get this body damage repaired. Because, who else's fault could it be!? (Oh... and it would soon be discovered that a lug nut was missing on a different tire!) Safety features were no match for human error. At first, Steve showed great concern and care to try and help, but that faded quickly. Obviously tires and body damage aren't coverd by warranties, and there really is no way to tell that our vehicle wasn't tampered with, but.. they offered to pay our insurance deductible. Umm... why would they offer that if they didn't feel responsible? Then Steve stopped returning calls and dodged inquiries from the insurance company. In short, and beyond the emotional distress and headache of dealing, it cost us an insurance claim with deductible... damage totalling over $5,000, with more than 2 weeks repair time. This was such a horrible experience. AutoCentrix attempted to put a bandaid on a gaping wound and sought only to cover their own assess. It was handled with such unprofessionalism, lack of customer care, but mostly lack of accountability. There is absolutely no doubt in our minds, or anyone else's involved with the repairs, that this was negligence on the part of AutoCentrix. We may have lost here, but at least I can try to warn others of the potential dangers facing them if they purchase a vehicle from this company. read more

Bought a 2014 Lexus lease return I saw on Auto Trader. Craig Rex walked me through the easy buying process. The advertised price was at the bottom of the KBB fair market range. These guys give great value on their cars, got me a low interest rate, and took care of all the paperwork. I highly recommend them, especially if you're in the market for a lightly used Lexus. read more

Traveled to Dallas for the holiday and decided to car shop while I was in the area. I was very pleased to find my 2013 BMW 128i at a great price and the buying process was really wonderful. I went in with a loan offer from my credit union, but Jason was able to get me a lower interest rate through one of his lenders, which I was not expecting. He worked a great deal with me for my trade-in and rolled in an extended warranty as well...which adds peace of mind. I initially went in, as the price of the vehicle was lower than any other dealership I the area. Honestly, I was initially unsure of purchasing through a smaller dealership. To my surprise, I received great, personalized service and was able to drive off with my new car before lunch. I would recommend this dealership for your next vehicle. read more

We live in Colorado but purchased our 2013 Lexus ES 350 from Travis at Auto Centrix. We couldn't be more happy with the process from start to finish. He took care of every detail, which are normally very much a pain, including taxes, fees and licensing. We purchased the car sight unseen and it was accurately represented. Upon pickup, the car had been meticulously detailed and tank was filled....it was these unexpected details that made a great experience all the better. In the future, we will always shop here first and we highly recommend Travis and Auto Centrix to anyone in the US. A+ read more

I just purchased my 2013 Lexus IS 250 from Auto Centrix and I love it!! I had never bought a car before so the whole process was a little new to me, but the staff was super helpful and very willing to answer all of my many questions! Auto Centrix has a much different feel than other bigger dealerships I've been to and overall was a much more enjoyable experience dealing with people I felt like I could trust. I would definitely recommend them to anyone looking for a car! read more

Amazing experience with Auto Centrix! I got a 2013 Acura ILX with a little over 20k miles at a really great price. Jason walked me through the process and I never felt any pressure like I usually do at a dealership. If that weren't enough, he got me the absolute best financing. I ran my credit last weekend at carmax and a handful of other dealerships and Jason got me a rate a full percentage point lower. I highly recommend using these guys. If they don't have your dream car, they'll find it and I promise you won't find a better deal anywhere else. read more

I bought a SL500 from them. Ace was really nice and friendly. The Car was priced close to wholesale. After a week, the car is better than I expected. They also paid for an inspection by a qualified mechanic and gave me a full tank of gas. Paperwork was correct and efficient. read more

I was really pleased with Steve and Auto Centrix Great car and a really great price. Steve is very professional and is very reliable. Not a high pressure business. Was able to provide everything I asked for. Very fast transaction I would definitely buy here again and would refer others to this dealership. This was a great experience; not like the big name dealerships with all their tricks and games they play. I am happy and will definitely return again some day. Thanks Steve and Auto Centrix, Hats off to you. read more

I received fantastic service from Auto Centrix. Steve and his team allowed me to buy with confidence and were as transparent as hoped for. I was able to trade-in my Tacoma for great value and they had my new vehicle detailed, filled with gas, and all paperwork ready to sign when I showed up. It was painless! Steve was also kind enough to make himself available on a Saturday night when I had questions about the process. There's truly a family-owned feel to this place and they clearly care about their customers. I have a feeling I'll be back when it's time for another vehicle! I cannot recommend this place enough; so glad I shopped with them. read more

By far, the most honest car buying experience we have ever had. Travis and Jason are true gems. No pressure on buying, honesty and beyond reasonable pricing. There was clarity and professionalism through out the whole process. They provide 125 point inspection on all their cars and will literally get you the best interest rates and warranty. They have taken everything about car buying that people despise and turn in into a affordable and wise purchase that best suits your situation and needs. I found the best price and warranty on 2014 Camry in the entire DFW area. I personally will be recommending all my friends and family to buy their cars from here. I am extremely happy with my purchase and the whole experience. What a breath of fresh air company. Their business ethics are commendable. read more

Auto Centrix - Auto Loan Providers Near Me - Carrollton, Texas

I don't usually take the time to write reviews but I had to make an exception in this case. My experience with Auto Centrix was truly extraordinary. Buying a used car is not fun, especially when you're out of state. I'm located in California and was looking at a particular Tesla Model X that they had. Travis was incredibly helpful, responsive, and professional, and put my mind at ease at the prospect of buying out of state. In addition to thoughtfully answering all of my emails, Travis created an 11 minute video walking through all the features of the car. The video not only offered praise, but he pointed out all the imperfections of the car--something I think most dealers would try to hide. Travis pointed them all out in the video and stated they would fix certain things and submit other things to Tesla for warranty repairs prior to any sale. He was open and upfront about everything. He didn't want any surprises. I couldn't recommend these guys enough if you're looking to purchase a used Tesla. read more

My experience with auto centrix! From the moment I contacted them it was nothing but smooth. I was working with Jim and Juan. I was hesitant with the warranty but once I realized that I was getting a much better deal with them instead of my credit union I was beyond please. I didn't feel I was being pressured into something and everything was at my own pace! I have recommended them to several colleagues as well as to family. They are phenomenal at what they do. If you buy your car here you won't be disappointed. read more

I recently purchased a 2013 Lexus IS 250 from Juan at Auto Centrix! He is an amazing salesperson that doesn't give you the car dealer/salesman feel! He was super attentive with just the perfect amount of persistence! He was super responsive to all of my texts and questions and went above and beyond in helping me get my headlight replaced the day after I purchased my car! He went so far as to drive me home and drive my car back to my house at the end of the evening when it was fixed! He is definitely an A++ employee and will definitely be referring and returning due to his professionalism and attentiveness! read more

DO NOT DO BUSINESS with Travis Robinson at Auto Centrix. He sold me a 2014 Lexus GS350 Fsport on May 20 2017 with severe/hidden damage. He provided a fake/manipulated car fax. I now have the actual car fax and it shows that the damage was there. He knew it all along. I was lucky to get into a fender bender within 2 weeks of purchase and the body shop found that there had been serious damage to the front end and was fixed just enough that it couldn't be seen on the exterior. I have a letter from Park Place body works in Dallas that the damage was severe and that the airbags were compromised. He's selling unsafe cars to people! I made him buy the Lexus back from me and I have now learned that he resold it yet again without properly fixing the previous damage. DO NOT BUY FROM THEM. read more

I had agreed to purchase a car with a sales rep. at Auto Centrix. I live out of state and even had my banker call their manager to ensure I had everything that would be needed to make the purchase. Right before I was set to fly in and pick up the car I received a voicemail saying that they sold the car to someone else. A complete waste of time and money. The original agent I brokered the deal with never even called me to tell me that they sold the car, he let someone else do it. Most frustrating experience ever! I should have known better when they kept raising the price with their incidental fees read more

I recently bought a used 2015 Lexus ES 350 from Auto Centrix. I'm out of state (MO) and therefore had to rely on the salesperson in making a purchasing decision. The car had 4,000 miles on it and was reportedly in pristine condition. Based on those representations, I bought the car. The car arrived in MO, and much to my surprise had door dings, numerous body imperfections, fender gouges and now I'm learning a paint job that is not factory paint. The after market paint job was horrible and is chipping off at a record rate. The car is black, but now has a salt and pepper grill/hood appearance. It looks horrible, and Auto Centrix won't provide me any info or records about this car. I don't know who painted it so poorly or why it needed new paint at only 4,000 miles. Auto Centrix tells me they purchased the vehicle at auction but that they have no idea about the paint or it's condition at time of purchase (i.e. no "condition report"). They are trying to avoid responsibility by saying that my current Lexus dealer must be lying to me about the poor paint job just to get my business (please!!). I'm beyond disappointed with "Steve" the office manager who always promises to call me back with info and never does. They require you to chase them down, and then when you do, you will get the same song and dance. Super frustrating. He hung up on me during our last call. So unprofessional. BOTTOM LINE: DO NOT BUY A CAR ONLINE FROM AUTOCENTRIX WITHOUT FIRST SEEING IT IN PERSON AND HAVING IT INSPECTED. read more