The best car buying experience I have ever had by far! Entire process from initial contact to…read morereceiving my car was frictionless and effortless. Excellent communication, service, and timely replies. I received a significant discount on the OTD price, even when including the BuySide Auto fee. On top of that, I NEVER had to step into a dealership, talk to a salesperson directly, spend hours playing the "let me ask my manager" game, or have to talk to a Finance manager and repeatedly say NO to unnecessary options. All communication was easily done through email and text, although phone and in-person contact was also available. Process starts with completing a convenient online request. From there, Kim contacted me to fully understand my wishlist, range of optional requirements, and any non-negotiables. After reaching out to their dealer network, within a day she provided a list of potential matches with estimated OTD prices, which included some in SoCal available for transfer to the Bay Area and cars still in production with estimated availability dates. I had a lot of questions and some requests and Kim was very responsive and instrumental in relaying them to the dealer and advocating for me. Even my request to remove all dealer installed options was negotiated by Kim and granted by the dealer with no hassle on my end. I paid the BuySide Auto fee to reserve the car for purchase and when the car was available I opted to pickup at their office in SF. Home delivery to SF is also currently no charge, while delivery outside of the city is available with a modest fee. Upon first contact, I asked if weekend pickup or delivery was available, since their normal hours are on weekdays. Kim made note of it and remembered my preference even after the sale was completed. Chris was able to make himself available for Saturday pickup! We took a walk around the car took a look inside. We spent no more than 10 minutes reviewing and signing paperwork, received my keys, and I was off with my brand new car! Both Kim and Chris were great to work with and I have no hesitation in working with them again for future car purchases.

BuySide has excellent customer service! I started my car search at a dealership and learned that…read moreI'd have to wait months for the car I wanted. I contacted BuySide, and Kim located a vehicle. Kim was professional and responsive. The leasing process was straightforward and transparent. Kim kept me informed throughout and was very knowledgeable. Thanks to Kim and the BuySide Auto staff, I got the car within days. The process was stress-free, with no shady sales pitches. I'd strongly recommend them!

If there was more than 5 stars , I would have been more impressed with the fact that they were all…read moreso much helpful and smooth in processing the transaction. I highly recommend them to everyone who decides to buy or sell automobiles.

I recently sold my used Mazda CX-9 to AutoLetGo…read more Robert and Ben went out of their way to make the process easy, quick and efficient. I did a video walk through of my vehicle and within 15 minutes, Robert had provided a fair quote, and I sold the vehicle the same day. I highly recommend working with them if you're selling your vehicle. Thank you!

An excellent place to choose a great car. The attention, experience, and quality of service are…read morevery good. I love my 435i model.

Fernando was fantastic! So nice to have just a genuinely…read morenice person! Each and every person I interacted with, maybe 6 total, were wonderful. Patient with my questions, took time to explain things, brought me a cool bottle of water when I was feeling unwell. That was above & beyond. The team fixed 3 things in about 1 day, Gave me a comparable loaner car The entire process was "easy-peezy lemon-squeezy" I actually drive out there, further than one dealer locally, because this establishment knows how to get the job done, hassle free. Thank you Mountain View BMW for restoring my faith in customer service! Kudos to the team there. Very grateful for you!

Jeremy was recommended to me by a colleague, and I decided to use a car broker for the first time…read moreto buy my own car as a newly single mom of two little ones. I'm so glad I worked with him because he saved me so much time in finding my dream car, getting the best OTD price and reserving it. All without me, stepping foot in the dealership. He also helped coordinate with the dealership so that when I arrived, everything was ready and I just had to sign the papers. Highly recommend working with Longshot!

I had a fantastic experience with Jeremy in buying my first used car. He was really effective in…read morefinding a good deal, arranging everything with the dealer on my behalf, answering my many probably annoying questions, and setting up a clean otd price. Throughout it all, I appreciated that Jeremy was knowledgeable, no-bs, patient, and responsive. I never had to communicate with the dealer at all, until I showed up at the dealership for my test drive, where the salesman had all the paperwork ready to go. From test drive arrival to leaving the dealer with my new car, it only took 2 hours, which feels pretty efficient. I don't really understand how Jeremy gets paid because he didn't charge me for anything, but I'm so glad I found him.

Arkady was highly recommended, even so our experience exceeded all expectations. We got a full…read moreservice and assistance with securing our first lease within 2-3 weeks of arriving to the US. We got the car make and model we wanted, a competitive lease price and help negotiating with the insurance companies since we only had international licenses to start with. Highly recommended! and we will definitely come back for our future cars.

It was time for us to upgrade the family hauler, so the long research process began…read more.. Long story short, Arkady got us the car we wanted just under MSRP. Nothing to brag about right? But, in a market where cars are in high demand, supply is drastically low, and are selling for $10k+ over MSRP... thats as good as it gets. We were referred to Arkady through a friend. Hubby has a long history in retail sales, so the car buying experience has always been... eventful, as everyone knows. But now with 2 toddlers in tow, we weren't able to dedicate the months-long research, wheeling and dealing, and multiple dealership trips all over the Bay Area to get what we wanted. So we decided to give Arkady a try. We told Arkady what we wanted. SPECIFICALLY what we wanted. Down to the T. A brand new Platinum Highlander Hybrid in Pearly White. A special order color, in a very sought after trim level and combination. Arkady looked and found us a few, but we weren't ready yet. So we waited. And the aftermath of COVID was in full affect. The dreaded chip shortage. Dealer lots were empty, cars were being bought up like no other, and the market is now flooded with buyers willing to pay top dollar from a supply pool that would disappear with a sneeze. Unfortunately for us, we just couldn't afford to battle with ballers, so we waited, hoping Arkady could find us a deal. Luckily, Arkady was able to place us an order with the Toyota Factory for our specific car, in our specific trim. We waited a few weeks, putting our trust in Arkady, and we finally got the call. The vehicle had landed and was ready for us. Everything we wanted, as we had requested. Even in this market, he was able to get us below the MSRP, which is absolutely mind blowing. He promised, and delivered in spades. His cost of service is worth its weight in gold. The process was painless. He was prompt with his communication and was always straight forward. On delivery day, we met at his office and spent no more than 15 minutes doing paperwork.... to buy a car... that was tailor made to our specification.... at a deal we were more than happy with... We cannot emphasize at how valuable his services were to us, and our family thanks him greatly. Remember the kids? They didn't even have time to even THINK about throwing a tantrum before they were buckled up in the new car and we were on our way. Arkady runs a no-joke, no-frills, get-it-done business. He saved us a lot of time, stress, and yes, money during the car buying process, and has a customer for life. Thank you, Arkady, for all that you've done!

I found Howard on Yelp a few months ago when my wife and I decided to purchase a new Honda Odyssey…read moreElite because we now have a 19 months old daughter. I spent quite a bit of time on Howard's website reviewing what his service provides. To make the long story short, he helped us find the vehicle with options we wanted and he does the negotiating. Howard was able to locate the vehicle in approximately 3 days. He was very professional, honest, and easy to talk to. He explained the entire process to me and what I should be expecting, how the car market is specifically for the vehicle I am looking to purchase, price, as well as what to do when we are at the dealership. Overall I would highly recommend Howard to anyone looking to purchase a vehicle as I would use his service again in the future. Actually I will not do it any other way knowing most dealerships' goal is to extract as much money as possible from you.

I've been interested in looking for a new car for months now & didn't expect to buy one within a…read moreweek! I hate going to the dealership, going through the hassle & being pressured to purchase a car with unecessary add ons & fees. I did my research & found Howard! He did all the searching & negotiating with the dealership for me. He was very responsive through text & gave me options to choose from. Howard gave me the best deal on an exact car that I've wanted! All I had to do was fill out the form with specific details that I wanted in a car. Highly recommend working with him to find a car. Thanks again Howard!

I just bought my first Mercedes-Benz with the help of Alberto and Rudy truly amazing very…read moretrustworthy, Salesman they both helped me out with finding the perfect car for me within my price range and everything that I wanted.I would definitely recommend 100% to friends and family. If you're looking to buy a beautiful used or new car this is definitely the place to go very satisfied very well, gentlemen! Thanks again.

I strongly advise AVOIDING this dealership due to a deeply concerning encounter. Despite our…read moreintention of a peaceful visit to explore a vehicle, we were met with unwarranted aggression and threats. Shockingly, the individual in question even suggested a physical altercation, which I fortunately captured on video. It's disheartening that what should have been a routine interaction turned into a distressing situation. He actually was so tense that he told me to write a review, to which I said I would, here we are, writing an honest review for you. Despite our calm demeanor, the individual's confrontational attitude persisted, leading to unnecessary tension. No customer should endure such treatment, especially when seeking to make a simple purchase. I hope this feedback prompts reflection and correct action taken. Update: After posting this review, I was harassed through messages by Auto Race and threatened to take this post down. Several other people also contacted me about this review, and I believe they were acting on the dealership's behalf. I did not respond. This is deeply inappropriate behavior toward someone simply sharing an honest experience. I have also seen others report similar experiences. A negative review should never result in harassment, threats, or repeated unwanted contact. Please stay safe, keep everything documented, and contact police if any further incident occurs.

There is nothing more that I hate than dealing with buying a new car. I would rather have root…read morecanals done on all of my teeth, but I am so happy to say that I am extremely satisfied with the results I have had with Cartelligent. My agent, Stephen made it extremely easy and did all the hard legwork and dealing to find the perfect car for me at the price I wanted. I can't recommend this company enough. If you were like me and hate dealing with car dealership use this company you'll be very happy.

After trying to source an ultra-low-mileage 2001 911 Turbo on my own--coordinating PPIs and chasing…read moreemissions details across state lines, only to have the car sell--I switched to a broker. That was the right call. Cartelligent sourced my 2023 911 GTS, and the experience was excellent. David, the founder, knows both the cars and the market. He took the time to understand what I was actually looking for, then challenged my assumptions. That led me to choose a low-mileage CPO car for my first Porsche--a decision I'm glad I was pushed toward. I worked with Christian throughout the purchase and delivery, and he was professional and attentive. The delivery specialist handled the handoff with real care. The entire team was friendly, focused on my needs, communicated clearly, and operated with professionalism end to end. They have the network, expertise, and discipline to navigate the market efficiently--no wasted time, no dead ends. Buying a car, simplified. I plan to purchase a new truck in the fall, and Cartelligent will be my broker again. Highly recommended if you're serious about finding the right vehicle.​​​​​​​​​​​​​​​​

Saw Matthew juggling multiple customers alone but he managed to get me pretty quickly. He's a…read morerockstar. Return my car here this next day checked everything got me out literally under a minute! Definitely going to ask for Matt for my next rental!

Mathew is great. So professional and understanding. He can help multiple people at once and keep…read moreeveryone satisfied. They helped me keep my life going while my car was in the shop.