Purchase experience was great, Eyad is a 10/10 salesman. Andrei in finance did a great job as well.read more

Buying experience: High pressure pushing warranties that change in price from the start to the…read morefinish. They forced a 3 year paint warranty on my brand new car and told me it was mandatory and not negotiable. Over $700 down the toilet. Service and maintenance: Pushy tire sales guy who was hard to make go away saying my new car tires were shot at ~18k miles. 26k miles now and no where near the wear marks. Service and maintenance: Terrible transmission fluid replacement service. Toyota SPECIFICALLY states no alternatives to Toyota ATF WS fluid in the manual or possible engine damage. AutoNation Toyota put in aftermarket fluid that was NOT approved by Toyota. Contacted Toyota Brand engagement and they clearly told me that unless the dealer has a letter from Toyota for this fluid it is NOT APPROVED. They initiated an investigation. The service tech made the mistake of sending a video showing the aftermarket product going in and I screen shotted it. After getting nasty with me stating "If we replace your fluid with Toyota ATF (required) we will never see your truck again. Service manager tried to tell me that AutoNation has a nation wide contract with the aftermarket brand and the warranty on it exceeds the manufacturer's warranty. Such a LIE. I made them print out the warranty and ONLY IF you replace transmission fluid every 30k miles will they provide up to $2,000 towards the replacement of the transmission. That doesn't even cover labor. BS. Service and maintenance: After they replaced the aftermarket ATF with required Toyota ATF WS, they damaged my wiring harness and gave it to me that way. See the pictures. It was likely the hose clamps from the machine that tore off the insulating material. After your included maintenance from Arapahoe AutoNation Toyota, I recommend you find a good independent shop and STAY AWAy from this place.

My daily driver (a 2002 Nissan Frontier with 233,438 miles) died. The engine seized and installing…read morea new/used engine is $6000 - $8000. Time for a new/used vehicle! Daunting! SUVs, Electrics, Used/New, trucks, cars .... I was overwhelmed, so a buddy suggested I contact Jon Kibble at Centennial Leasing. A few back-and-forth texts with Jon, I told him what choices I was considering, and he did the rest. Summary: Within a couple days, Jon found exactly what we wanted from Schomp Mazda. We took a test drive, and the next day signed the papers for our new Mazda SUV! PLUS, he found us a Mazda loyalty rebate (I've owned a Mazda RX-8 for 20 years)! I've owned over 20 vehicles in my 60+ years of life, and THIS was by FAR, the MOST EASY and comfortable buying experience! HIGHLY RECOMMENDED!!!!

After getting in a fender bender, I needed a car quick! I contacted Aimee at Centennial Leasing &…read moreSales. She was awesome. Asked what I was looking for, sent me a link to all their available vehicles and said if I couldn't find what I wanted she can also go to the dealers and find what I need for me. What a relief I certainly did not feel like dealing with car dealers! As it turned out, they had exactly what I needed at their show room and within three days I was driving away with my new Acura RDX. I can't recommend Aimee enough. She is knowledgeable, pleasant and flexible.

I have had to decrease my original review from 5 stars to 1. I worked with Kyle back in 2021 and…read morethe experience was great. I mean you can read my last review. I have been working with Kyle to purchase our second vehicle through Colorado Auto Brokers and I haven't heard back in about a month. We got right up to the point of a test drive and Kyle fell off the face of the earth. I am really disappointed in how the customer service has plummeted. I know how to research other brokers because Kyle has left us in the dust when I was ready to purchase. Cash in hand. Really disappointing.

This dealership put my faith back into car dealers. I have been shopping around for a vehicle for…read morea little while. I went to Bob Penkhus Mazda at Powers and had to deal with creepy car salesman who put my car key in their office so that I would have to ask for them before they would let me leave. After I finally got my keys they ran to my car as I was trying to leave the parking lot...trying to get me to sign a contract that I told them I wanted to give it a day to think about. That was such a horrible experience with the worst sales staff. Colorado Auto Brokers has a great team that is not pushy and does not try to force you to do anything. Thank you Colorado Auto Broker for making my car shopping experience great.

Horrible customer service and ownership! One of the operators nearly hit me on the road driving to…read morethere facility.

Love these hardworking guys. Answered every call and text promptly. Very good sign that it's a…read morefamily owned business and that the father and son can work together in harmony on this little car empire. Made sure the car was clean as a whistle when I came to see it. Was very patient with me as I asked questions. I sensed nothing but honesty out of them. Beautiful clean car. Thank you!!

Textbook Bait-and-Switch - Stay Away!…read more If you're looking for the stereotypical "shady used car salesman" experience, Holman Honda is the place for you. I spent hours doing my research and getting financing terms settled, only to be met with a web of lies and high-pressure tactics. First, they flat-out lied about the vehicle's features on the website. The Jeep was listed online with a hardtop, but when I showed up, it wasn't there. When I asked about it? Total silence. Then came the financial games. They told me my rate was "only good for 24 hours" to rush me. A few days later, they called me back offering a discount to lower my down payment--only to retract the offer the second I took a day off work to finalize the deal. They tried to bait me back into the office just to switch the numbers and hike up my monthly rate.I lost a full day of wages and any shred of trust in this dealership. They will tell you whatever you want to hear to get you through the door, then change the terms once they think they have you. Do yourself a favor: Save your time, save your money, and shop anywhere else.

Next stop on dealership row was to Holman Honda, and this time I was accompanied by my son. As we…read moreparked, I noticed a lone salesperson in the lot. When we walked around looking at their inventory, I took particular note that he approached my son first. I find it interesting, though not surprising, how dealerships still lean into those old school gender assumptions. We spent time looking over both the CR-V and HR-V. While I was able to to check out the trunk space, features, and components, my son, tested for comfort and legroom (he needs plenty of it). We were able to take the CR-V for a test drive, putting a whole 7 miles onto the new 2026. It is a very nice car and it was great that we were able to get it on the highway. So I am a VERY picky person when it comes to exterior color, and while the sales rep was accommodating, he walked us through the lot and service area trying to locate the one that fit my preference. Eventually, we learned that the one I was most interested in was still undergoing inspection. And that is when the pressure kicked in where even the salesperson strongly recommended a deposit to "hold" it and to start paperwork rolling (even though I had yet to inspect that specific vehicle myself). I really wanted to take a look at the engine area! I made an appointment to return the next day, but after doing more research on the CR-V, I realized that the "Automatic" transmission listed on the window sticker is an actual CVT, so I had to back out. Experience has taught me well. :). A Honda may work for some but not all. On to another.....

Worst experience I've had in my adult life with this company. Sold me a vehicle that needed a new…read moreengine within days of purchase.

I have bought, sold, and traded enough cars to say, this place is perfectly average when it comes…read moreto friendliness vs. shadiness. They will deploy all their tactics, they WILL keep you there all day to wear you out, and they'll try and capitalize on that by offering you junk add-ons at the end (p.s. for add-on warranties, always use carshield dot com instead of from the dealership). But they were low pressure, friendly, and patient enough, but also as I suspected they didn't do us any favors negotiating or anything like that. So all around I would say this is the "quintessential modern car buying experience" and that is neither a compliment or diss. This is far from the worst experience I have had, but equally so from the best car buying experience too.

how this place has 4 starts is insane. AVOID bringing your car to service here at ALL COSTS. they…read moreare just here to rob you of your money and time. they are a group of people that put on a face of "we will help out anyway we can and are doing are best" but they're not at all. they don't care unless your gonna drop a $$$$ bill or more. Here's what we experienced: I own a 2017 Jeep Cherokee. there is currently a safety recall out for the PTU. When i got the mail letting me know i had the recall. i took it in within the next 2days to get it done. simple process. got it done within the day. gave me a sheet saying the recall was preformed and they had no recommendations for my car. it was in really really good condition! little did i know what was to come... anyways, AFTER getting my vehicle back not even 24 hours after they "preformed the recall" a dash light came on that had correlated TO THE RECALL they had "repaired" so i reach out to brody. my service advisor. he advised me i can bring it back by and do a diagnosis for damn near $300 i said no, because the light that came on was the light for the PTU recall. he then said i could swing by and they can bring the scanner out to the vehicle and get it checked out at no cost. i said id pass by, never got the chance to. day or two goes by. i'm driving to the store and the car completely stops accelerating. engine still had power but no forward movement. i have my fiance look at it since he is a mechanic. turns out it was THE RECALL. so we have it towed to autonation since they were the last one to touch my car. (note: my car has been running PERFECTLY FINE before they got ahold of it) we call them the next day letting them know what happened and they said they would look into it and every time we asked (which is basically everyday) they said they still hadn't gotten anything. couple weeks later they claim they have chrysler involved in this. (i call bs) they supposedly say everyone is involved to help us out. GIVING FALSE HOPE like i bet they do to EVERY single one of their customers. FINALLY after a MONTH. A MONTH, of it sitting in their shop, not having my car. they come back and say. "Chrysler cannot cover this since it it out of warranty." WRONG. i tell them i have that extended warranty by the manufacturer and they still stand on it being out of the warranty even though ITS IN WRITING that my car has a 8yr/125k warranty on the ptu, my car has 117k miles... idiots. finally were fed up. the only helpful thing they did this entire month was let me have a loaner.. Henry the service manager is a total c***su****. so ignorant and so RUDE. to end this headache, we had them put it back together and we towed it to Castle Rock Jeep. they got us an answer, a loaner car and a BRAND NEW PTU, covered PAID FOR BY JEEP, within 1 1/2 week. it took Autonation almost a month and a half to tell me some bs. DO NOT SERVICE HERE. if you're gonna take your car ANYWHERE, make the drive to CASTLE ROCK JEEP. They actually care, and don't see u as a bag of money like autonation does. AUTONATION IS A GREEDY GROUP OF A HOLES.

Like most of us, I really dislike car dealerships. I anticipated not liking this one either but was…read moredelightfully surprised. I went in to trade in a Brazil and buy a new jeep. I actually got the price i wanted for the Jeep, and a great price for my trade. I blew through the finance office without the "upgrade" sales pitch and was out of there in breeze. Maybe it was a "Freaky Friday" kind of evening but everything went super smooth. I will be checking out this dealership again the next time I'm in the market for a new vehicle.

Great people, I am happy to make business toda at Arapahoe KIA. Cyrus explained every single detail…read moreof the KIA Sorento patiently.

Warranty scam... Bought a 2024 Kia Sportage purchased the…read moreextended warranty. Their warranty program is a scam and they will deny all claims due to owner negligence. I've had two minor issues with the vehicle both times Kia claimed it was damaged due to negligence and refused to warranty repairs. The first time they replaced factory recall on defect brakes, at 5000 miles, with another set of factory recalled defective breaks, that only lasted another 5000 miles and then refused to assist with resolving the problem. The second issue was the pulldown handle on the back hatch, which is made of plastic , broke off. Kia claimed I broke it out of negligence and refused they refused to #Warranty repairs. Avoid this manufacturer and dealership. Go buy a Hyundai.