I move all over the country for work and this is by far the Best mechanic I have ever been to. My wife was comfortable enough to come and drop off the trucks, they always treated her great. We had maintenance and repairs done on a jeep and a diesel truck. Always honest on what needed to be done and what could wait. Nicest people around, my wife would bring the baby along just to see Lee. We have moved from the Vegas area now but would stop by just to say hi on our next trip back. Great quality honest mechanics are hard to find. They will treat you more than fair. read more

Stranded on desert highway south of Boulder City with family. Called Lee at Auto Specialist, she was so very kind. Had truck towed to them and they replaced water pump quickly. They were fair with their price and went the extra mile Thank you!!! read more

Our car is an older car. Like myself, I never think that about myself or my car. 2008 was not that long ago. We have done our best to keep it in good shape.. This time we failed. While passing another vehicle in the park at Lake Mead two belts broke due to other failures in the engine. I lost my power steering while in the 'other' lane. I was able to guide the car back into the northbound lane but it was apparent that I was not strong enough to drive any further. 20 minutes later I was able to get the vehicle turned around & into the southbound lane. Nearly all the warning lights were on. After calling into Auto Specialist, they contacted a tow company who came as promptly as 21 miles out would allow. He brought my vehicle in. I use a Hum in my vehicle which was instrumental in pinpointing the problems. I got a room in Boulder City requesting a thorough investigation of all the issues that presented themselves beyond the obvious. Since I had just made a two day drive by myself to Yuma & back, I was pretty shaken for everything that "could've happened" while I was in the " middle of no where". The owner, Lee, helped make me feel that my car would be roadworthy.when it left the shop. Of course, I was there a couple of days but I have confidence that nothing was overlooked. As I was getting ready to leave, Lee mentioned that one last look iID'd a tire was nearly bald on the interior. Why didn't I know that? So to get to the spare, you have to drop it off a keeper underneath. No, it was stripped!! Ended up with a new tire & an issue that needed to be tended to when possible....remember long instances & scarce populations, just the way we like it, except when you are stranded on the side of a desert road!! My husband returned to the shop this week with an appt. Everything is fixed. I have a "new car"!!! I am here to tell you there are only so many hours in a day but the time invested by them has given me confidence that I can drive my car anywhere. Lee was a great help in explaining what went wrong. Brandon was patient with us as we asked our questions. As we are"getting up there in age", we certainly do not want to invest in a new car so it is always a pleasure to find a shop that is knowledgeable & able, friendly & tenacious in rectifying any car problems you might have. 4 stars, not 5 due to length of time to ID & fix the myriad of issues & that was just us being impatient, bored & wanting to get back home ASAP. They have our business even with our 5 hour drive.. Thank you read more

I have been going to Auto Specialist for several years and always had great service. Yesterday, they took care of a nail in my tire in record speed! Quick, easy and at an affordable price! Thank you for always being there when we need you! read more

Lee and the staff are amazing, always great follow up, never up charge or repair shop tactics. Always polite and professional, plus a great local Boulder city business. I take everything from my old European classics to my Cadillac Escalade. I completely 100% recommend. read more

I have used these folks for years and have always been more than satisfied with their work. Friendly and do a great job. Reasonable rates, especially for the quality of work. read more

I went to auto specialist for oil change and fix my shifter from sticking, which was either a bushing or a new shift cable which I was guessing they would do. First quote was $500 for cable and oil change. Then mysteriously they said I had leaks everywhere so they said pvc valve and needed gasket so now a $1,000 later and waiting a couple days to get my pt cruiser something didn't feel right with how things were being explained to me & made it a point to mention they cleaned the console and had to buy a new pressure washer to check where my leaks were coming from. So my mind said I just paid for power washer? And when I asked about how that they could have cracked airbox I got attitude and said they didn't have to remove it to install shift cable, but on pt cruiser the transmission is under the airbox and has to be removed to install it and bushing. So I asked if they just cleaned it and still charged me for parts and service for something they didn't do, When I said I know how much the part cost I got answer of we order from the dealer so I called dealership and the price was still different from what they charged me.. So I think they just made up a price.. They never showed me the old shifting cable and mention how much then cleaned the console, then I went thru the receipt and notice they charged me for extra parts they didn't tell me about/ or technician broke. 2 days later I started hearing noises and then car overheated which I had non of these problems, after inspecting car myself the oil change I paid for only had less the a quart of oil in my engine. The pvc valve had not thread tape and was completely loose which I can turn with my fingers and the hose that connected to it was cracked on both ends Which I bought new hose from local parts store and topped off fluids myself and fixed the over heating issues, after talking to other locals in the Boulder City area they told me of same behavior and stay away from this shop. They'll over charge and setup your vehicles so you have to come back to charge you more... Will never go back there and tell ppl I know save their money and go somewhere else, so hard to find quality and honest mechanics read more

We had our van break down on Saturday, on the first leg of a four leg journey to deliver a wheel chair lift van to our brother in CO. After trying to troubleshoot/make sure this was not just a fuse or a relay we finally decided to tow it it to a shop. We called and stopped by about 8 different shops in Henderson and they were all closed on the weekend. Finally the AAA tow truck driver suggested we try Auto Specialists, he said they were a little out of the way but AAA approved and a good family business. Plus-they were open until 4 on Sat! Lee was very nice, did not over promise anything-but she completely understood the symptoms and correctly diagnosed a bad fuel pump. She knew we were in a rush to get on to our trip, and was able to get it all completed for us to pick up Monday. Everything they said and did was fair and they really put effort in to get us up and running again. I highly recommend you take your ride to them! read more

TERRIBLE! Lee Hagen quoted a price over $100 more EXPENSIVE than two other companies to replace our rear window regulator. When we declined service repair, Lee responded by CHARGING us $90 for labor. The 15 minutes of actual labor only removed the door panel and did not include any repair. (The company we used propped up our window for FREE and gave us an estimate that included NO CHARGE for diagnostics.) Lee did NOT INFORM us of a diagnostic/labor charge and I was under the impression I was waiting for an estimate and did not agree to pay anything. Lee did NOT follow industry standard and did NOT treat the customer as right. I found Lee to be very DEMEANING when speaking to me. She declared herself the owner when I asked to speak to a manager and DID NOT have the customer service skills I would expect from a manager. I feel that she TOOK ADVANTAGE of us perhaps because we were not local. Lee was INSENSITIVE to the fact that we were traveling through town, not offering a loaner car, demanding a deposit to take our car, and RUDELY telling us to get a hotel. (The company we used offered us a quick fix that kept us traveling, suggesting we didn't immediately need the part that would arrive overnight.) read more

I live in Henderson but I travel to Auto Specialists in Boulder City for mine and my wife's car repairs and maintenance. I can recommend Auto Specialists and say it is worth traveling for. read more

I took my car to be fixed transmission issues.I waited 8 days before it was worked on.I was on my way back east when Lee phoned me and told me they forgot to put a part on my car.as soonas she made that statement I pulled my money out of the bank.I did phone company once withno call back.I assumed I would get a letter, but did not.My car started to start slipping when I would slow down. It jerked. I broke down and had to take to transmission shop. They adjusted some thing I took off. It was fine as long as you were going 50/60 miles but slow down and it jerk. I had to start up at a light putting my foot on both petels I was using both petel like you would with a standard transmission. To start the car I had to gun it several times to get it out of park.I curse the day I ever went to them. If they want paid then some adjustment has to be done. MRS. Posnerwho owns the Flamingo Motel told me not to take it to them. I am also going to call channel 13.The police are aware about this.I went to them when I found out.Yor loaner car was a piece of junk transmission issues with that junk.It is still giving me problems. I do have witnesses. Amy Anne Fulton read more

My wife took in our 1998 van for a smog test for registration. It had just had $1000 worth of work done, with a new Mass Airflow Sensor and PCV valve/hose replacement, by a shop in town which doesn't 'do smog testing'. It was running great! No issues. No "check engine light" (an automatic fail). Auto Specialists did the smog test (just a hookup to the OBD II computer port) and told her it failed, and offered "additional diagnostic work" for $75-100 more. She took it home and called me. I called the original shop, and they were surprised it failed. They had my wife bring the paperwork over, and simply reading it, the printout said the gas cap was bad, and that was the failure. Auto Specialists (Brandon) didn't even mention such a simple failure. I called them directly.(I'm out of town on contract work) The owner was out of town. The assistant manager said Brandon made a 'mistake', but he'd only been there 6 months, maybe he just didn't know, but that was a 'nonrefundable' service. While I'm on hold waiting to chat again with Brandon, the hold 'advertisement' is bragging about having all certified technicians. Brandon, now on the phone, says he's supposed to 'check everything else out, so it won't fail AGAIN'. Well? how 'bout fixing the obvious ONE problem on the printout, since it's the only thing the computer identifies? Without charging $75-100 more to talk to my car computer again? This just strikes me as unethical conduct, taking advantage of a woman who doesn't know that much about cars. Bought a gas cap. Passed smog test at a different shop. Registered car. Won't be going back to Auto Specialists. read more

I took both my cars in for various reasons over the period of about a year. At first, things seems to go OK. But the last few times I had to bring each car back more than once to get the problem fixed. Each time I was told" Well we need to use better parts but we won't charge you for the labor"- so ended up paying for parts that didn't fix the issue. Can't tell if this was just a case of being disorganized or an attempt at fraud, but after the third time I had enough. They were nice, but keep the smiles and fix the car right the first time. read more

I cannot recommend them to anyone, and I am disappointed that I have not had as good an experience as the others seemed to have had... My family has brought multiple vehicles to them for varying degrees of service over the past 9 months and the customer service was friendly but the work performed was not as great. Maybe coincidence was against them but every time we have brought a vehicle for a service, we have had issues a week or less later or our initial problem was never fixed. Just brought a vehicle in last week and all recommended repairs came to $1400, got the vehicle home and immediately smell gasoline and my vehicle has trouble turning over when starting. Wait for a week to see if there was air in one of the lines or for the gas smell to burn off, nothing. Called Auto Specialists up and describe my issues, and brought it back in less than a week after I've had it back and they tell me that my fuel pump is cracked and it is completely unrelated to the repairs they just made and that it will cost me $200 to repair. EVERY time I bring my vehicle here, something else seems to crop up that is going to cost me a couple hundred to repair. Not making any accusations but it is awfully coincidental that I always get my vehicle back and have something new breakdown... read more