Was looking everywhere to have the apple play and most places told us we need to schedule a day…read morethat will take 2 weeks but when we called here and Jenny introduced herself as she picked up the phone, she was so helpful and called us back and gave us a quote and that same day we brought the car and in the afternoon it was done what a great find for us!! Great price!!

I got my car starter installed there. The first time the starter fell off the key chain-gone…read moreforever. But, the keychain they gave was flimsy. Went back and paid all over again to get it done a second time. Second time I changed the keychain to a strong one. The piece that connects the keychain on the starter broke so it can not even go on my keys anymore. Extremely annoying.

Fast and excellent professional service. I was a mechanic for 15 years, and this is where to go for…read moredriveshafts. They handle driveshafts for everything from a ride-on mower to big rigs to construction equipment as well as cars including my BMW.

Bob is the man. Straight up guy that is understanding&reasonable. Great work, turnaround and…read morecommunication. High quality work reflects the price 110%. Glad to have him close to me for future situations

Excellent experience from start to finish! The staff was knowledgeable and professional, the prices…read morewere fair, and it was completely worth the drive.

I have tried to be patient with this business but this has quite literally dragged on for two weeks…read morenow. It's a simple process that most dealerships can accomplish within an hour or two. I have bought several vehicles at this point in my life and never have I been so ignored or treated like the dealership could not care less at all. All I've gotten from you is excuses. My ex husband sold cars for Cadillac! So I am very, very well aware of the process and there is absolutely no good reason or excuse in the world for it to take two weeks and still not have gotten anywhere. The only possible reason is because you just don't care and my business is very clearly not important to you at all! This entire experience has been the worst, I literally can't even believe how lackadaisical you are as a sales person when this is apparently your business, that you own. You'd really think you would care more about how you treat customers and the reputation that you are creating and the fact that you clearly don't care at all about how outrageously long it has taken for every pathetic little step of the way of moving forward to actually purchase one of your vehicles. I've never tried so hard to buy a car and felt and been treated like the dealership couldn't care less or even be bothered to return phone calls. Do you know how many times I called after putting in the credit app? Quite literally dozens of times. Not even an exaggeration. And how many voicemails I left? Too many to count. And it took FIVE DAYS FOR YOU TO BOTHER RETURNING THAT PHONE CALL after you told me to fill out a credit application and I did. And now it's the same thing all over again with this next simple and small step in the process. I sent out the paperwork you requested the next day. You say you didn't receive it but you received every other email I sent so again it's just excuses and I don't buy it. That paperwork was emailed to you on Thursday by Monday still nothing. It's amazing you have a business at all! If it wasn't so infuriating it would be comical with how ridiculous it is! But one could wonder why you even bother to ask me to put a credit application in if you apparently don't have the time to actually deal with selling a car? So that my credit takes a hit when I am trying to purchase a car? But what do you care? There were other cars I could have pursued but I wasted my time on you and your dealership. And I regret that very much. I am flabbergasted at how horrid your customer service and practices are at 'King's Point Auto'. You should be ashamed.

Great work fast and accurate, very professional thanks again we couldn't be happier…read more Great job

I came here after someone hit my front bumper while it was parked, a hit and run. Since my car was…read morerepaired here the paint on the front bumper has been chipping. I took my car to a dealer who said my car wasn't actually painted but cheap plaster was used by Macarthur now the only way to fix is replace the whole bumper and have it actually painted. Also my car has been making a rattling noise from same front bumper area. i had previously took it back to MacArthur to assess this issue to which they claim the didn't hear anything of course but now the problem ensues. I never received an itemized bill of work being done or explained what work was done to my car. I wrote this review for people to be aware not come here for any type of repairs, you don't know what these people are doing to your car. Although things may appear decent on the outside you will have issues down the road. Please be aware of where you're taking your car for repairs and look extensively into the reviews and work they perform and only go to people you or someone else you know does stand up work.

Bad work, poor customer service, lack of responsibility and just poor workmanship in general. I…read morepaid $1,000 to have my bumpers sprayed with black bed liner on my Ford Raptor and an electric air horn put in. Within a day, the horn was stuck on. I brought it back the next day and was told it was bad relays and they were replaced. A week later, the horns completely fell out. I brought the truck back again and they better attached a new set of horns. Then, almost a year and a half later, I get a flat tire. I insert my key into the rear bumper access to get the spare tire but the key won't turn. I get under the truck and take a look under the bumper and Valley Van sprayed over the lock mechanism for the spare tire access. I added a picture of the underside of the bumper where you can see the black bedliner material covering the locking mechanism. They didn't remove the lock mechanism before they sprayed the bumper. Now, because of their poor workmanship, I was stranded with no means to get my spare tire out and had to get the truck towed. It gets worse. I called and emailed Valley Van. I get a call from Carlos telling me to come the next day, early morning. I'm there at 8AM and the person working there doesn't know anything about what Carlos told me to do. He said Carlos is not in that day. I told him that Carlos told me to come in so why wouldn't he be here or tell someone I'm bringing in my truck? I then tell him the story about how my locking mechanism was oversprayed on the bumper and it left me stranded. This guy doesn't want to take responsibility whatsoever and tries to convince me that my truck has an electronic access to the spare tire. I tell him that it does not and that I have a picture of the oversprayed locking mechanism and, he can go under the car to see it himself. He's full of excuses, still telling me it wasn't them and even went to the point of taking about how he hates spraying bumpers and that they lose money doing this and they get complaints. He then complains about how the bumper might have to be removed and how it's extra work, etc. He then tells me that they don't have room to hold the truck and nobody is there to work on it. I then tell him that Carlos told me to come that day and it would get fixed. He continues to complain and then I tell him that I was stranded because of this and you don't see me complaining. I just want it fixed. He then sarcastically tells me that I just have bad luck and I respond that I don't have bad luck, I chose a bad place to work on my truck, which was Valley Van. Later that day, he calls me to come pick up the truck. I return and see the truck in front of the shop and I look under the bumper and see where they carved the bed lining material out of the locking mechanism from the bumper. I go inside and now there's another man there who tells me that it wasn't their fault that the locking mechanism was stuck and that someone else did it. I tell him that there was bed liner oversprayed from what Valley Van did and nobody else sprayed bedliner on it. I offered to show him the picture and he doesn't want to see it. He then shows me a piece of masking tape they removed from the truck and says that is what was covering the locking mechanism and that it's epoxy and says it the mixing kind. That's not true. It wasn't epoxy, it's masking tape. Anyone can tell it was tape and not epoxy. What happened is that Valley Van covered the lock with masking tape on the inside and they sprayed over the bumper. Then they failed to remove the tape and the liner dried and that is why the locking mechanism was stuck. It was total negligence and poor work on their part. I wasn't looking for anything besides for them to fix their screw up but all I got was a lack of accountability, blame, gaslighting, poor customer service, shoddy workmanship, being lied to and just an overall terrible experience. If you love your vehicle, this is a place I would definitely avoid. They have a nice show room but don't be fooled. Their work is shoddy and they will lie to your face to avoid any sort of accountability. As you can see, a very simple job turned into 3 times I had to return to get the work redone and I received poor customer service every time. Spend your hard-earned money elsewhere. Also, after a year, the bumpers that they painted are starting to peel. They didn't even prep the bumpers, they just sprayed them and that's why it's peeling now. I can see the old paint as the liner peels away. Avoid Valley Van, it's just bad work and shoddy craftsmanship all around.

Amazing business providing a helpful staff, with great pricing and inventory. Superior than so many…read morebusinesses within this space.

Once again, John's to the rescue!!! I am SO grateful to…read moreJohn's!!! I was out of town and my daughter called me to inform me that not only did my car need a an oil change, headlight replaced, and a tire plugged, but that when she got back into the car to drive it to John's, it would not start!!! John's spoke with my daughter, reassured her that they would take care of everything and they did so quickly and efficiently, as always, with the utmost of professionalism, and without overcharging me. Other places would have taken advantage of the situation and the fact that I was not home to bring my car in myself, but not John's. As always, their prices were incredibly reasonable!!! We are SO lucky to have John's in our neighborhood!!! They are always here for us as well as for the many clients that I have met there over the years who come from Long Beach and even as far as Queens to service thier cars at John's. Best customer care, professionalism, and prices!!! Marci K.

Brought my car in for an inspection. when going back to my car after paying I notice the…read moreREGISTRATION sticker OFF the windshield. Yes, it is hot, 100 degrees outside, however when I brought the car in the sticker was connected to the windshield and the sticker is the same from the DMV, nothing to do with my particular car. Am I wrong in expecting at LEAST for them to take some tape and tape it back on the windshield, or AT LEAST let the customer know sorry when taking off the inspection sticker by mistake the registration sticker was scraped and due to the heat came off. (besides pieces of the old inspection sticker were left on the dashboard, not very professional) Where is the service for me to get to my car and just see the sticker off?? don't know if it's off the windshield, they can ticket you for that. NOT very business-like at all!! Few years ago, brought a different car in for whatever reason and after few days of them telling me they are looking at it, go on the lot and see my back window opened while it was raining, ask them why the window is opened while it's raining?? oh, it's broken, WHAT?? it was working fine and closed when I brought it in!!! I had to pull the window up and tape it to stay closed.

Always gives honest opinions and does great quality work. Decent pricing. Reliable serviceread more

Trusted place for your car repair place. Dudley knows his stuff and his mechanic. Needless to say…read morethey're doing a great job repairing any issue with your vehicle. Clean and friendly staff. Highly recommended.

Fair priced and knowledge at what they do. Ask for Dash. They're AAA members and complete whatever…read morejob needs to be done in a timely fashion.

I had the TNT TOWTRUCK come out on behalf of AAA . I must say the guy towing was amazing . So nice…read moreand helpful , didn't force me to bring to his shop or anything . He was honestly one of the best gentlemen I have dealt with . I can only imagine how the auto shop is . I will definitely give my business to them. Service - 10/10