Great place to grab parts super easy and helpful I totally…read morerecommend Napa to everyone because they get everything done right the first time

My 1990 Camry isn't a complicated car but it does have its needs in between scheduled visits to the…read moremechanic. Today it needed Brake Fluid. Albert was such a nice guy! Super helpful & knowledgable. The place is organized, always well stocked & they have enough staff to assist. Parking is easy, located next to a Sizzler, across the street from Los Alamitos High School.

Came here and the young lady who helped me was nice enough. She was not absolutely sure of what…read morecoolant to use for my Mercedes and when she read the reference manual she figured it out!

They are selling things they don't have. I ordered something online and received a confirmation…read morethat the order was ready for pickup. When I got there, they couldn't find my name or order in the system. I waited for 30 minutes. The manager said he could reorder it for me or give me a refund. I told him to just refund it. They didn't even apologize, it was very unprofessional. Amazing...

Abraham was exceptional, such great service from him and his team, so knowledgeable, he answered…read moreall my questions about tires.. the service was done quicker than expected. My car feels 100% better with the tires / service he recommended! I will definitely be coming back for service / tires here. Thank you abraham!

I drove from Riverside to meet my girlfriend for dinner nearby this Pep Boys boys location and the…read morecheck tire pressure light showed 3 out 4 for tires low. I pulled in after they closed the bay doors and walked in the store. The employees were awesome and opened a bay door to help me after hearing my situation. They quickly filled all my tires to the correct pressure and got me on my way safely. I enjoyed dinner with my girlfriend and got her home safely with no sign of the tire pressure going down. I'm very grateful for their kindness and would highly recommend anyone to give them their business. Most places these days would've just said they were closed, but they cared and made sure I was alright.

Very reasonable priced service and auto parts. There's not a long wait and they are very attentive.read more

Very rude and unprofessional staffs, especially NICK (young guy). I had an appointment, when I…read morecame, he ignored me, not even a greeting (so rude), until I talked to a woman, then a guy came to talk to me. They're so untrained. I've done my maintenance for many years, but with location and these staffs, the service was terrible. After the service is done, I saw the mile ticket was unchanged. Nick told me the machine was not working, he won't change for me (that's it). He even told to talk to his manager in an unprofessional manner!!!!! I asked a mechanist to change it for me, he did! That mechanist also showed me the changed oil and explained things for me. I don't know his name, but thank you!

I can't say enough good things about Joseph (Service Deparment) - I ran into an issue with my…read morerecently purchased vehicle, and from the very beginning he treated me with respect, kept me updated, and made sure I was taken care of every step of the way. Instead of passing me off or making me feel like just another customer, Joseph genuinely cared about finding a solution. He was honest, professional, responsive, and followed through on everything he said he would do. That's becoming harder and harder to find these days. Customer service like his is the reason people come back. If you're buying a vehicle or need help after the sale, I highly recommend asking for Joseph. He turned a stressful situation into a positive experience, and I truly appreciate everything he did for me. Thank you again, Joseph. You earned a customer for life.

Dear Toyota manager,…read more I am writing to formally lodge a complaint regarding the poor service I received at your location, specifically concerning the manager, Adriana M. This has been my worst experience at a Toyota dealership. My 2025 RAV4 is under warranty until November 2026, which was confirmed by Toyota of Orange and includes ToyotaCare bumper-to-bumper service. In November 2025, a tire was patched when it should have been completely replaced, and it has finally deteriorated. During my recent visit, Adriana M. refused to provide a new tire under this warranty. Because I needed my vehicle to drive to Palm Springs for work, I was forced to purchase a new tire out of pocket. I request full reimbursement for this expense. Furthermore, due to this poor service, I will not be using your location in the future despite its convenient proximity. I also intend to purchase another vehicle for my son soon and will be taking my business to Toyota of Orange instead. I expect a prompt resolution to this matter and look forward to hearing from management regarding my reimbursement. I also hope Toyota Corporate will review this matter. Sincerely, Adelina Carmen Hernandez

Shout out to Jessie, he has excellent customer service. He went above and beyond to help me resolve…read moremy issue. He is very hard working and most definitely deserves a raise. He is a knowledgeable and professional young man.

I've been a customer of AutoZone for over 30 years, and I have never experienced treatment like I…read moredid at this location. I came in because my check engine light was on. When it was my turn, the employee asked what I needed, and I explained that I wanted the check engine light scanned. He handed me the scanner and told me to do it myself. I explained that I didn't know how and asked if he could assist me, as AutoZone employees have helped me with this service many times over the years. Before helping me, the phone rang. He took the call and left me standing there waiting while he remained on the phone for an extended period of time. When another employee, Max, became available, I asked if he could please help me. His response and attitude were extremely disappointing. He told me that checking the vehicle is only done as a "courtesy" and essentially said that he did not want to do it. I found his demeanor rude, dismissive, and unprofessional. The way I was treated also left me feeling as though prejudice may have played a role, which made the experience even more upsetting. After being a loyal AutoZone customer for more than 30 years, I should not walk into a store asking for basic assistance and leave feeling disrespected and refused service. Someone in management needs to look into the customer service at this location, particularly my interaction with Max. To make a long story short: I came in for help with my check engine light and left without receiving the assistance I requested. Save yourself the trip. Based on my experience, I would not recommend this location.

The parts were affordable and the staff members cooperative. They initially had selected the wrong…read morepart but the manager noticed and corrected the error before I left.

December 2023 Came…read moreinto the shop after being told to get several items replaced by the dealership. Emmanuel was able to assist me in finding the correct parts for my vehicle. The store was well organized and had a great selection of parts from generic brand name items to brand name items. Overall I would return solely for the great experience I had.

Haha sooo I went in and some lady was complaining and talking shit ... and I said out loud yooo you…read moreguys always hook me up and got good ass part thank yalll and the lady mad dogged me she was just mad he car didn't work

Mr. SOTO at clarks discount auto parts helped me out getting a refund on a starter my customer…read moredidn't need. She's an elderly lady on ssi. And I think that what he did was awesome in helping her get her money refunded. I give Mr. SOTO a 100% on customer service. This is my go to auto parts every time. Thank you again, and God bless you.