So, I totally regret not taking auto mechanics when I was in high school. It would have been FAR…read moremore beneficial than AP European History has proved to be. I rarely use AP Euro outside of my tea times with the Queen of England. Anyhow, the kids at the high school I teach at are awesome as is their auto teacher, and they do all my oil changes and whatnot and save me mucho dinero. So what I do is order the parts I need, and they fix it! This is where CarQuest comes in. I wasn't exactly sure what parts I needed, but I had an idea... something about an idler tension pulley on the a/c belt. Or something like that. Over the phone, Roderick was extremely friendly and helpful. He answered all my questions, ordered a part just in case I decided I needed it, and got me all taken care of by the time I arrived at the store. When I got there he knew exactly what I needed, knew all about my particular vehicle, and gave me suggestions. I bought a belt, tensioner pulley, idler pulley, and oil filter, all for about $70. Whichever parts I didn't wind up needing I returned, no problem. For friendliness and convenience, CarQuest was awesome and I will absolutely use them again. :)

Needed some quality wiper blades for my Toyota. Friendly staff helped me select best ones at the…read moreright price and even installed them for me on a windy 15 degree day. Thank you!

I watched all the youtube videos and tried several times to remove the dead headlight on the…read morepassenger side of my 2010 Prius with zero success and much frustration. I went into my local O'Reilly store and the guy on duty didn't hesitate to step out into the freezing parking lot, remove the deadlight (with some difficulty) and put in the new one. No additional charge for services rendered! I'm sure my local auto shop guy would have charged me $100+. Consider me a big fan of the Golf Road, Schaumburg O'Reilly store!!

I purchased brake parts on Advanced Autos website. I used two of there discounts that were…read moreavailable to me and I thought I received a great deal. I dropped my car off at the mechanic this morning and they call me back this afternoon and tell me that they are the wrong parts so I had them order the parts for me. What a freakin hassle. This is the third time this has happened. The first two times I took the parts back to exchange them for the correct parts but with no discount. I feel like this is done intentionally so you are then forced to buy their parts. I will never shop there again.

Very good prices and good customer service They always…read morematch prices Always help with returns Been coming here for years now.

Mitch was very helpful. Good attitude, friendly, knew his craft. Highly recommend this store and…read morestaff.

1 star is actually too good for this place and the people that work there. The people are rude, no…read moreknowledgeable about what they are doing or what they are selling, no idea if parts are still available or the condition. Just a bunch of amateurs running a shit place in which engines and transmissions are laying around in mud, cars are on top of each other, doors are piled up full of scratches. Not to mention coming from far and they telling you that parts are available and in good condition and when you there they say to you that they are not available. Upon I insisted to double check they said they have the car with the parts I needed and to go and check the condition before I make a decision. Well decision was pretty easy: they were super damaged and not in the condition I was told they are Please avoid at any cost that place. Will save your time, money and stress.

I purchased an engine from Global Auto recycling. The Engine had internal issues and requested a…read morereplacement. Replacement engine also had internal issues. Contacted Global Auto and staff gave me the run around. I ask to speak to Joe, and he denied the issues with the engines. I observed that he has the engines in the open not protected from the elements. I elected to purchase the engine else ware and requested my money back. Joe said no money back just credit. Joe is a Lier and a cheat and should not be trusted. He is selling damaged parts to the public and then does not honor his own policies of giving a refund. I will be contacting the attorney general about his business practices. He is a thief.

I had to grab a few things before the autozone closed. This autozone was by far the best one I have…read morebeen able to shop at. The customer service rep was great! He helped me with finding something and also gave me info on spray paint / paint for my car which I did not know. He has a store full of people and was very mellow and did not rush me at all. I have to say this person definitely needs a promotion and a raise! I will definitely come back and visit!

Navar and Dan were super helpful. Took the time to come out to my car and put in the filters I…read morepurchased. Thanks guys.

Very honest and knowledgeable. Fair pricing for a remote starter for my car. Easy process where you…read morecan wait for the work to be completed.

Chuck ran a dedicated radar detector power wire for my Lexus Coupe and not only did he know exactly…read morewhat he was doing (and that's important when someone touches 'Lexi) he was fast and reasonably priced!

Who writes reviews for an auto parts store? Me. But that's because this place blew me away with…read moretheir customer service. I called at 5:45p because my front headlight went out and I needed a replacement bulb. The lady who answered said the store closed at 5:30p but she gladly looked up my model of car and had the bulb in stock. She said told me I could stop over and pick it up and if I wasn't there by the time she left she'd leave it outside and I could come pay later in the week. Seriously!? That is small town service in the Chicago area, it is rare but I will go out of my way to buy auto parts here forever. Side note, she was still there when I picked it up. And the location is wrong on here, it's west of 59 on NW 14, just past Chase.

So I listen to the Yelp reviews and came here... absolutely best decision I made…read more There are a ton of companies that provide spray in liner's closer to the house but this one had a reputation and the reviews that made it 45 minute drive worth it. They just don't do spray in bedliner's they also do accessories and a ton of other services I was able to find out a few other things I'd like to do to the truck going back in spring time for the under coding and adding step rails and a few other things. If you're looking for a ways to get good work done at a reasonable price by competent people this is your place.

Line-X Linings - Roselle, Illinois ... 4 stars: When it comes to spray-in bed liners for pickup…read moretrucks, there are really only two major operators ... Rhino Linings and Line-X Linings. In my last pickup I used Rhino Linings and was happy with the result. For my new pickup I thought I would investigate the market further ... and that is how I got to Line-X Linings. When shopping it is always interesting to see how telephone questions generate interest. Bed linings are somewhat of a fill-in business for most applicators ... they are all franchisees and do the work generally as part of another operation - meaning sometimes they don't pay much attention. So I started calling around on Rhino and Line-X. For three different calls, no one answered the telephone ... all I got was an answering service - this always makes me feel that it is a one-man operation. But for Line-X Linings of Roselle (they just moved here from Bartlett) there was an actual human being who answered the telephone. I called twice, and two different people (Steve and Sam) answered - so I had found a business that did pickup bed linings as more than a sideline. I decided to go with the Roselle operation of Line-X. First of all they asked questions when I called ... they quoted a price but not a general one-price-fits-all number. They asked if I wanted the lining over or under the rails ... which changes they price. They also quoted an out-the-door price that seemed reasonable. So I booked a time slot to have the work done. They produced what they promised and on time. I will update later as to how the lining holds up ... but the Line-X people at Roselle were very good to work with. Recommended thus far.

Came to return coils, and because there wasn't a marking on them, which isn't my fault they implied…read moreI was returning parts that were not from them and wouldn't return them. I've been going here for 12+ years with 9+ cars on file. Besides that I've had issues with them telling me they have parts in stock and then once I get there they don't. this store has definitely gone downhill recently. definitely be reaching out to corporate.

10 out of 10 experience. Very helpful and welcoming (literally everyone)- I do not normally write…read morereviews but I've officially become a palatine auto zone lifer. Thanks for all of your help/advice!!!

Do not buy batteries from them! I used the battery for 1…read moreyear and it started to loose the charge over night. Try to return it they told me it's because of my car! Paid $400 for it and supposed to have a 3 year warranty. They owe the battery brand they selling so.... Bought one from Costco $100, and my wife car starts and runs perfect!

There's a short, fat, bald employee with a lisp that doesn't know how to multitask between a phone…read morecall (where he was placed on hold) and a customer in front of him wanting to use the engine diagnostic tool.