Brought my wife's 2024 Audi A5 in to remove some dents, front hood rock chips, and light body work…read morein rear wheel well and was extremely satisfied with the results. Mike is very fair with the level of service he provides and I can't recommend him enough.

Awesome experience! I got a small paint transfer spot from a thankfully very minor collision in a…read moreparking lot and was unsure whether the clear coat was compromised, or if it could be easily rubbed off. I drove over to Derek's. I was greeted with an intense aroma of paint and primer, as expected. A very kind polish man came out to my car with me, looked at it for a second and then went into the shop to grab a couple things. He returned and quickly buffed out the side of the car, no questions no anything. His only words "No Charge, have a good day". And that was that. For the price of a handshake, my car was as if nothing had ever happened. He could have honestly said that the clear coat was scratched and duped me into a couple hundred bucks....but he didn't. If I ever need any of the services that Derek's offers, they have my business from here on out, period. 10 Stars

Stevie is the best . Answers all calls right away. Very kind…read morewill give you a time when he will be there but always has been early for me. I've use this service a few times for the time my engine blew I needed a tow truck to the dealership he was there. For New Year's I was putting air in my tire at a fuel station and it was so very cold out that while doing it the air valve on the tire broke. He did not leave me hanging he came out as soon as possible before I called him I did contact through my insurance to have them send a tow truck this never happened I waited three hours I noticed on my phone that multiple tow trucks canceled out from coming finally the fourth tow truck came while STEVIE arrived I sent the tow truck away and Stevie was there less than an hour after the phone call that's amazing. And of course another holiday Christmas Eve while I am DoorDash in my vehicle broke down at a restaurant battery was dead from severe cold winds luckily I had a chance to cancel the customers order send a different driver but once I called STEVIE I don't even know how long it was but I almost think I only waited a half hour. I'm so completely satisfied with how great his tow trucks are that it protects your vehicle. His attitude and personality are great you feel like you're talking to a brother. He worries about you he'll tell you to stand inside while he's in the frigid cold temps. I will always continue to use the service I will always tell my friends about him definitely the person you want towing your vehicle back to safety or coming out to get your vehicle started or changing a tire many many other things. His services and detail top notch my vehicle always looking perfect. Now that the winters here and I'm gonna be waiting for a warm day I will be visiting again. Adam W

Was having one of the worst days of my life, car died in the middle of the road, had to get help…read moremoving it. Than I called to get my car towed, I was very shocked at how pleasant and professional they were, you don't see that too much lately. They got there just as stated, reasonable price, very nice and courteous. They made my day that much better, I don't usually think of getting my car towed as a good experience but the made it. If you need a tow look no further give them a call right away, I know I will from now on. They took care of my car like it was worth millions instead of hundreds, this is what you want to see in a towing company

So you know if you're calling a towing company, it's already not a great day. Regardless! When I…read moresaw Todd pull up with his massive tow truck, I was relieved seeing my little bambino's savior had arrived. Without going into the gruesome details of what happened, Todd was able to reign her in without jeopardizing her condition further. Trust me, any further jostling or mishandle-ment could have led to tragedy. I was truly lucky (or "blessed" for the religious folk out there). He gladly drove us on over a couple towns south west - about a 15 minute ride. Normally I am leery about the conversations that can be had with this sorted crew, but I was real happy to be sitting alongside Todd. He told me a little about his starting this business not too long ago and then gave me some advice on my car. Super friendly and super comforting. A damsel in distress no more! Hopefully, I will not need a towing anytime soon, but in the event any of you do, Todd's the man.

Called and got an answering machine. They said they would call you back. Waited and waited for…read morehours with no return call. Poor customer service. Can't recommend.

My car had broken down and with urgency, i called M.S towing. They were straightforward and quick!…read moreThe tow truck driver, Jamal, was super nice and helpful. The pricing was fair and reasonable. Overall, amazing service!

They were very friendly, quick and did not overcharge. They are local to Lake Zurich. I recommend…read morethem.

This company was on time and ready to dolve the issue. What a great guy, knew exactly what to do to…read moreget me rolling. A great value. Nothing is worse than a road side breakdown. A big thank you.

Martin from QRoadside was amazingly helpful when I messaged him asking if he could come repair my…read moretire. He had me send him pictures of the puncture, and when it was clear he couldn't repair it safely, he helped me understand my options as far as getting the spare on and replacing the tire. He was so helpful and kind, even though I didn't even buy anything from him!

I got a flat tire while driving in the highway. I first called my car insurance towing dispatch…read moreservice and told me it would take 90-120 mins wait time. I called Towne Towing instead seeing it has great reviews here in Yelp. They answered my phone call right away and a tow truck driver arrived in 30 mins. Superb service! I highly recommend Towne Towing, thank you very much for the hassle free transaction.

They came out in the middle of a snow storm when no one else would! Thank you!…read more 5 stars

Website states that jump start is one of the services they provide but when you call they say they…read moredo not provide that service

I used Yelp to receive quotes on prices to unlock our car. Pepe's was quick and provided the lowest…read morerate with no hidden fees. They were able to come out within 30 minutes.

A retired Army veteran brought his vehicle to Barnes Automotive for what should have been…read morestraightforward diagnostic and maintenance work. He was charged more than $685 simply for a check engine light diagnosis and a cabin air filter replacement. A basic diagnostic scan can often be performed at many auto parts stores at no charge, and replacing the cabin air filter on a Ford Transit van is an extremely simple procedure located directly behind the glove box. The Transit does not come with a factory-installed filter, and installation requires only dropping the glove box, removing the housing cover, and inserting the filter -- a task that takes only minutes. The pricing became even more excessive when he was quoted over $725 for front brake work, plus an additional $285 to bleed the brake lines -- a procedure commonly performed as part of brake service. He was also quoted approximately $1,000 for an oxygen sensor replacement, which is grossly inflated for both the part and labor involved. This veteran was clearly taken advantage of through excessive pricing and poor customer treatment. I was able to source the rotors, brake pads, and oxygen sensor online for a total delivered cost of $259, including tax and shipping. I then referred him to a reputable mechanic who completed the installation of the rotors, pads, and oxygen sensor for $300 total. The contrast in pricing speaks for itself. Charging inflated prices to a retired Army veteran for relatively routine automotive work is unacceptable. The pricing practices and lack of integrity displayed in this situation are deeply concerning and reflect extremely poorly on the business.

Customer for over 20 years. The staff at Barnes are all knowledgeable, helpful and thorough. They…read moreare honest and communicate well. Give thorough assessment and explain issues, provide pictures of problems through an easy app report. Then they go over the recommendations in a very low pressure convo, and help with balancing priorities with costs if needed. Trustworthy and high quality work.