Run. As quick as you can. Joel came out, gave me quote and told me he would start the following day. He never showed. He called me later and said my parts were en route but had not arrived, and promised to call me later that day with an update. He never called . I called and texted him multiple times, and he just ignored me. Don't believe the other reviews. This guy will screw you over read more

Joel is great. I've known for years my AC condenser has been on its last leg. It finally went completely out, in the middle of July, of course. As the furnace appeared to be around 40 years old, I contacted to Joel to replace both. Only catch is, I was 2 time zones away for work. Obviously this wasn't convenient for either Joel or I. But Joel was patient with the situation, gave a great explanation of how the new units would match up against the units that had been there and seemed to work hard to get the equipment necessary to complete the job in a timely manner (which I doubt is easy in the middle of the summer). It goes without saying that this type of job is never cheap (and shouldn't be), but the results are fantastic. I appreciate the professionalism and quality work. Thanks Joel! read more

Joel is the very best! Honest, professional , there to cover your needs at a reasonable price! He was recommended to replace our system 24 years ago & continues to provide great service on every property since. read more

Joel Sandusky is a stand-up human being, as reliable and as honest as is humanly possible. I have used him for years. When my failing air-conditioning unit was ready to give up the ghost, he kept it alive for almost another year and a half It finally died and I now have a fabulous brand new 4 ton unit that is energy efficient and works like a charm. if there were more stars available on this review, I would certainly give him....so let's just say on a scale of one to 10. He's definitely a 10. read more

I had a tuneup performed on my air conditioning unit by another company and they told me that I had a lot of work needed to fix my unit. It was an expensive estimate and I wanted a second opinion. The top of my unit was broken and the replacement part wasn't being sold anymore. I called Avalon and Joel came over to take a look. He was able to find a way to custom fix my unit for a fraction of the price that I was quoted from the other company. Joel was quick, honest and hardworking. As a bonus, he even changed a lightbulb that he saw was out in the attic. I'd recommend them to anyone looking for fast, honest, reliable service. read more

I gave Avalon Air a call to come and look at a condensate leak in my condo. Joel said that he could come by the following Wednesday or Thursday and promised to give me a call when he was in the neighborhood so I could head home to meet him. Wednesday and Thursday came and went and I didn't get a call so I called him and left a message. Luckily he was nearby on Friday and stopped by my unit to look at my AC. He did about 20 minutes worth of work on my AC unit and said that I should be good to go. He charged $120 for the work. A few weeks later, my AC unit is leaking again. I gave him a few calls and even spoke to him in person but he has not gotten back to me. As it stands now, I am out 120 dollars and my AC still leaks. read more

We are happy that we found Joel and hired him to install a new HVAC. He is easy to get a hold of, quick to make a quote and schedule installation. He was early and thorough. His prices are fair! We know how much an install should cost, my father in law used to be in this business. Many other companies upcharge thousands of dollars. Joel was our only quote that was not ridiculously overpriced. Another thing I appreciated about Joel is that he was kind to my little ones and dog. When you allow someone in your home you want to feel safe and comfortable. We will call Joel in the future for any HVAC needs. read more

Joel and employees are excellent, straight forward, and friendly. Highly recommended for any HVAC work you need performed. My property management company called Joel (Avalon Air, Inc.) to get a second opinion on replacing my apartment's HVAC unit, after another company had been out to inspect the problem. The first company spent 4 hours putzing around -- while I was taking time away from a busy office -- and the result was telling me the unit was shot, couldn't/shouldn't be repaired, and was disconnected for safety (this was after I mentioned it was the HOA who would be paying for the repairs). No heat, even in LA is not fun. Within 30 minutes of arriving, Joel had the unit working again and heating my apartment. He mentioned the unit was old, and would need to be replaced at some point, but that it still functioned fine. Nice to know there are still honest people. This work was performed in Playa Del Rey, so Avalon Air definitely serves the Westside of LA too. read more

TL;DR - Joel is honest and inexpensive! My condenser fan motor gave out, and after a quick google search, I knew two things; what the problem probably was, and that I wasn't going to be able to fix it myself. I had already gotten quotes from 3 other companies, and they seemed too high (Especially the one from Rowland Air, NEVER go to them!). Joel came by and checked it out, and gave me the best price by FAR. He had the part right on his truck, and he fixed it and explained everything he was doing as he went. He also called to remind me about our appointment about 40 minutes beforehand (Giving me enough time to go CRAPIFORGOT and jet home). read more

I needed a dual shaft hamster wheel like motor replaced in my condo's AC/Heating unit and Joel elected to personally effect the repair. Upon watching him work, it became immediately apparent that he not only processed the craftsmanship to expertly do the job but more importantly the pride to do it himself rather than delegate it to one of his employees! If this simple fact doesn't speak volumes that I don't know what would. As an aside, I'm I the only customer that noticed Joel's uncanny resemblance to TWIN PEAKS Co-creator / Director David Lynch?!? He even sounds like him!!! read more

We hired Joel to move our condesner unit from one side of the house to another. He came in with the best bid out of 5 companies, and he also seemed more competent than any of the other people that came out to give us an estimate. He completed the job quickly, on time and on budget. Not long after, our 23 year old evaporator coil bit the dust. Joel came out again, expertly diagnosed the problem, and was able to arrange with our home warranty company for a prompt replacement. Joel was at all times professional, competent and friendly. His employees are top-notch as well. I will only be calling him for any future HVAC issues. read more

I am a senior citizen, and have been recovering from a major surgery. On Saturday, the heater of my air/heat unit on the roof simply did not start or work. I got a referral from a good friend and called Avalon. Joel said he would stop by later in the afternoon. When he arrived, he wasted no time, got up on the roof and did his analysis of the problem. My unit is a little over thirty years old. He gave my his thoughts and findings about the problem. He needed a part and hoped he could get it on Monday. At 8:15 Monday morning, he told me he had the part and would come by later to make the repair. He came, got up on the roof, changed out the part, and did some electrical rewiring he said had been done previously both sloppily and dangerously. Then, the big test -- it worked! He did admonish me that with the unit being so old, he did not think another repair in the future would be iadvisable, and that I'd probably need a full replacement. He was thoroughly professional and, I think, talented. He knew what needed to be done and did it. Equally important to me was his attitude. He was friendly, cheerful, and kind. The charge for his services was reasonable. I am grateful that he gave me back a warm house. read more

Called late on a Sunday evening, Joel called back first thing Monday and was at our house 2 hours later and fixed the issue. Very knowledgeable, kind, and fairly priced. Will definitely call Joel should the need arise again. read more

Joel with Avalon air came out right away on Sunday to identify what caused our AC to stop pushing out cold air. He quickly identified and fixed the problem for a fair price. Thank you!!! read more

The fan motor in my Central Air&Heating system stopped working. After getting an outrageous estimate from another company, my neighbor recommended that I call Joel at Avalon Air. She said he was the best. He is honest, professional, and reasonably priced. She was right! I am happy to enthusiastically recommend Avalon Air. Details of my experience: The first company wanted to replace the motor and the control board ... $2000 parts and $400 labor. $2400 !!!!! Joel with Avalon Air indicated that there was a good chance that only the motor needed replacement and it might be possible to repair the motor instead of replacing it. There is a component called an "inrush current limiter" that sometimes burns out and can be replaced. As it turned out, that was the case for me. $8.50 part and $250 labor later ... my fan is working ... hence my Central Air/Heat is working. Needless to say, I was lucky that my problem could be fixed so easily, but if I ever have another problem, I will be calling Avalon Air. read more

Joel from Avalon Air was a great choice to fix our air. He is prompt, efficient, hardworking, honest, and a very experienced craftsman. Great service. Great price. He helped us in the middle of a heat wave with care and compassion. Never have to look for another resource again when it comes to heating and air conditioning. Thanks, Joel. read more

They do good work. Joel repaired a blower that went bad, saving us a lot of $ by not replacing the entire fan / heating unit. Highly recommend them. read more

Joel was very professional and did not overcharge. As others have said, it's so rare to find honesty and integrity. Joel has both.

Very helpful and honest service. Blew out my fuse trying to install a new thermostat, fixed it quickly and then helped me install the new thermostat to make sure everything worked correctly...without charging me extra... Would definitely call them again... read more

On time, 100% professional. Joel and Mike were very courteous and knowledgeable. I highly recommend this company!

During the heat wave experienced in late June of this year, the blower motor portion of my air conditioning unit stopped functioning. Some preliminary testing led me to believe that the problem was probably a defective motor or capacitor. I started contacting strongly rated service providers in my area, requesting rough estimates and lead times to repair the aforementioned suspected problems. Of the eight service providers I spoke with, only two were able to provide ballpark pricing. I spoke with Joel at Avalon Air and he was able to provide solid projected costs over the phone. Avalon was able to do this because rather than speaking to somebody in an office without "hands on" repair knowledge, I was speaking to an experienced technician. Avalon / Joel's projected costs came in 35 - 60% lower than the other service provider willing to project a cost (another very highly and frequently rated Yelp provider). The unit was located in a second floor crawl space, and Joel was able to work me into the service rotation early the following morning, which was impressive as most service providers were projecting their availability 2 - 3 days out. Joel arrived as scheduled the next morning conducted diagnostics, repair, inspection of the unit, and its output within a little over thirty minutes. The problem was ultimately a defective capacitor, which was immediately replaced. The overall cost was in line with what Joel projected ( a service call fee and replacement capacitor, with modest mark-up). All in all, great overall value and customer service, which Joel stated has been instrumental in generating many return customers. I will certainly utilize Avalon Air Conditioning when the need arises again!! read more

I never have written a bad review about anyone. But my experience with Avalon air it's not a good one. Joel seems like a wonderful guy and when he came out and fixed the AC unit by replacing a capacitor for 300 bucks and told me it was working fine I was happy. However it did not cool the apartment after 10 hours of running straight. I called him back and he did come out another time. He told me he couldn't figure out what was wrong and then told me he would come back the next day to try to fix it again. He never showed up. This was my rental unit and the occupants were sweating during the past Heatwave. We waited and waited for him, I tried calling several times but his mailbox was full and I could not get through. finally I called someone else who came out and instantly knew what was wrong and fixed it. I had to pay twice to get it done right. read more

We have used Avalon Air for years. We just remodeled our home. His company installed two units at our house. They are energy saving units and our electric bills are definitely lower. Joel is always fair priced and very easy to do business with! I highly recommend his company! Thank you Joel for over 30 years of fine air conditioning and heating work. read more

Very disappointed bought and had a wall unit installed two years ago was happy with the service back then not cheap but it seemed worth it. Now the unit is leaking and first i was told to call back early monday morning whoever i spoke to asked what the problem was and was told to go online look for the AC dealers and promptly hung up .i tried to call another time and before i could say anything they hung up . Joel impressed me as somebody of integrity i realize repairing a leak may not be big money but i was truly shocked at this unprofessional treatment of a customer. read more

I knew I needed a repair on my heating Unit. I wanted to try and fix it myself but was a little worried about putting us out of heat for days if I did something wrong....I called Avalon and he helped me diagnose the issue and gave me the confidence to fix it myself. I made an apt just in case but I ended up repairing it myself with his help. What company would loose money to help out a customer???? I went to them because of the great yelp reviews and everything stated was true.....Love the honesty and customer service and will absolutely use them for ALL of my appliance needs from here out....he earned a lifetime customer for sure and one hell of a recommendation to all I know!!!! read more

I called during one of our biggest heat waves, yet Joel came out same day as promised and had my system up and running in less than an hour. Replaced the capacitor for my condenser fan motor. He was upfront about some additional work I may need and he even tried to get it covered under a Rheem warranty (Compressor). Unfortunately it was out of warranty but he did not try and oversell it. You can be sure Avalon Air's number is going into my Speed Dial. Prices fair, service great! read more