Hi Owner, Your store is honestly unbelievable. Nobody answers the phone, nobody returns calls, and nobody leaves messages. I was told the estimate would take 2-3 days, but it has already been over a week with zero communication. I really don't understand how you are running this business. read more

Went to look at a possible replacement for our front door, and just speaking with someone at Avanti without an appointment who a lot of knowledge, before we left we had a door, hardware and lock picked out. This is a place to go to get ideas, estimates, samples, etc. This is not a place where you will get high pressure sales. Front door replacement takes time, and yes there were times when I would try to follow up a couple times, but I did get returned calls when things were ready and when they had info. We did get a few quotes before getting this door installed, and the cost was much more reasonable than the other doors we had estimates for. Highly recommend. read more

We have used Avanti Door Group for multiple projects and they have been fabulous every time. They get pretty busy but their expert advice is worth its weight in gold. They recommended a fabulous contractor to do the work who was efficient and punctual, and gave us suggestions for our front door to save money and energy costs/future damage. We are very grateful for their assistance! read more

The personnel were very helpful, knowledgeable and kind. They have an amazing variety of beautiful entry doors, hardware and moldings and trims. read more

Amazing Selection of doors in all price ranges. Outstanding Customer Service - Chuck is brilliant with respect to doors and how to hang them in odd situations. They feature the latest and most stylish inventory of exterior and exterior doors, and are usually less cost than the 2 big box stores (the blue and orange ones) in the Las Vegas Valley. We were looking for something much less than common than the typical 6 panels and found a great 5 panel (all horizontal) door that worked great for our recent remodel, priced at only $90.00 pre-hung. Unbeatable for selection, price, quality and customer service. Stan/Alexis read more

Great prices friendly service. And the service was timely. Loved the display area as well.

Insanely terrible customer service. We first worked with Chuck to generate a simple quote for new doors, but he would always take over a week to respond to simple questions over email, or just refuse call me back if I left him a message. After 5 weeks of being ignored, I started working with Jesus instead. At first he was responsive, and after two months, we finally got the measurement team to come out to take final measurements before placing the order. The last I heard was that they would get back to us with an updated quote so we could place the order. That was on May 12, and it's now May 24. Since then I have emailed and called Jesus, and the scheduler mutlple times without getting a response! This is unbelievable. I have told them many times that we're working on a tight timeline. Our quote is worth tens of thousands of dollars, and they behave like they don't want our business? It doesn't make any sense at all. Not a single person ever apologized for the delay. The lack of respect is infuriating. In the end, we placed the order with their competitor and will definitely not be back. read more

Had me come down to talk to someone about my pantry door. Went down with my two kids and the guy told me I could have done it online. Not much help or guidance from this place. Went with another company. Do not recommend this company. read more

Terrible customer service. Tried to send a picture of my knobs which I bought from them ..to check if they have more in stock.. they said they can't receive pictures. Ridiculous... 2025 cant receive pictures to match the knobs... awful read more

Disappointed to report that a custom door order got screwed up. Waited 5 weeks for the order for two doors. One came 2" too big. Currently waiting to hear back from them on a resolution... ...they got back to me and positively addressed the service failure. Got my door. It's hanging now but is slightly warped. Probably will try some other supplier next time I need a door. read more

Had a friend refer us and I'm glad she did. The staff was friendly and knowledgeable, the store has so many different options to choose from when it comes to doors and fixtures. Once we picked out what we wanted the communications between us and the gentleman who helped us was great. He helped us decide on a newer touchpad lock, let us know when our door was coming and also communicated with us when there was a small delay in the arrival. We had our new door delivered and installed yesterday and that whole process was amazing. Martine installed our door and he was great. He was friendly, fast, efficient, clean and paid attention to detail like hanging up a frame and little decoration that he had to take down when he took out the old door and put the new one in. Whole process took about 3 weeks and I highly recommend Avanti Door if you're looking to have a new door/doors installed in your home. read more

Avanti Door Group - Inside - Door Sales/Installation Near Me - Las Vegas, Nevada

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Martin Trejo just finished installing my new door. I am so thrilled with his workmanship that I sat down to write this review! He did a phenomenal job replacing the entire door jam and hanging the door. I cannot thank him enough for doing such quality work! Thank you to Manny for being very attentive and helpful to me while I was in the store picking out my door. He was very pleasant to work with. Erica was great with follow-up from the initial order with Manny. Thank you again to Martin for beautifying my house. I love my door so much! read more

Best price in town for all your moldings needs, yes if you go there in the morning, they are mobbed by contractor trying to get their orders placed or pick up but if you go later in the day, you can get great customer service and the best price when it comes to moldings. The guys at the back dock are over worked and tired but they do their job. Not the best attitude but a tip goes a long way. read more

Chuck has been my guy for years. He has always gone above and beyond and I can't say enough about his integrity and work ethic. One time we had a small problem with a door their guys installed and he personally came out after work to take care of it after hours. It was something as simple as a minor step the install guys forgot to do and it shows the type of man he is that he went out and got it fixed himself that day. I was expecting them to send a guy in a week or so when they had another project near mine, but I never expected he would get it done that day personally. Being a local contractor for the last 15 years here in town, it's rare to find another craftsman with that level of integrity. Avanti has my loyalty for life because of that dudes work ethic. read more

Don't expect any customer service. I placed numerous phone calls with no return phone calls. Finally, I gave up and decided to take my business elsewhere. It appears that they have too much business for walk-in customers and don't need additional customers. There are other shops available in the Las Vegas area. read more

Thank you Val. You have been very helpful and I appreciate your customer service You made this process of replacing an exterior door very pleasurable and cost effective. Kudos read more

This is a great place for baseboards, moldings, doors & door hardware. Friendly & knowledgable staff & they offer free measurements & will send a staff member to your house prior to installation to ensure you have the perfect type frame & fit. They have a great selection of manufacturers & Jesus was very helpful & responsive to my questions. read more

I highly recommend Avanti if you are seeking a beautifully crafted custom 'mid-century Modern' door as I was. It's nice to speak to professionals who are passionate about doors, they clearly eat sleep & breathe doors! I'm so happy with the quality and the speed in which my door was delivered- this price was reasonable too read more

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A friend referred me to this company. He told me to not waste my time with anyone else. I walked in and was ignored for the first half hour. They were busy, I get it but not even a greeting or an I'll be right with you. Finally got to talk to Chuck. He wrote me up a quote but he gave me the feeling like I was wasting his time. We scheduled a job walk for that week. Guy that came out was professional and on time. He told me they would call me back the next day with an official quote. A week later and I still haven't gotten a call back. Finally got sick of waiting and called them back and was told Erica would call me back before the end of the day. Well, you can probably guess if that happened by my 1 star rating. My guess is they don't have time for smaller jobs and so I don't recommend them if you just need a door or two. read more

They are not much into details. A kid punched a hole in a door, so I needed a replacement. We took the broken door in and they came up with a similar door as the one we had wasn't being made any more. Since we had two doors next to each other, we had to replace both doors. I explained to the sales guy that the doors opened different directions. When I picked up the doors, they were both hinged to the same direction. Great. They replaced one door and put the hinges so it would open the other way. I got the doors painted and when I tried to hang them, the hinges were not in the correct spot. Screws weren't in straight and there was even a missing screw. I thought I would save time by having them put the hinges exactly where they belong. To them, close enough is good enough. I should have just gone to Home Depot or Lowes. Details matter when replacing a door. I guess the details aren't important to them. read more

I can't say enough about this place! The service was amazing and they helped me design the perfect barn doors that I needed in the odd sizes that I required. Their prices saved my budget as well. Although they can be busy at times, they are worth the wait. I appreciated their patience as they walked me through all the questions I had. I would highly recommend. read more

I'm not sure if this place doesn't need customers or if they specialize in selling to "the trade." I went in, looked around, and then went up to the front desk. The guy was on the phone but gave me the sign that he would be right with me. I waited with some other customers who had already chosen their doors. After 30 minutes they were called upfront to discuss the estimate. I was never approached by anyone. Finally, I asked if I could look at a catalog and was told "just take it." So, now I guess I can scan the doors and look elsewhere. I don't know where the helpful and knowledgeable staff were but they weren't at Avanti. read more

I was a bit hesitant on leaving a good review because the lady on the phone lacks major costumer service skills but Chad truly went above and beyond to help me with the order for my perfect doors for my house. I wish there were more Chad's at Avanti. I would def be buying more doors here thanks to him. read more

Avanti Door Group - Door Sales/Installation Near Me - Las Vegas, Nevada

After coming here whenever I need doors etc I'm pretty disappointed to have brought a old door to get measured to have a new one with the same dimensions only for it to be not even close to the right height.If I wanted to make my own cuts I would of bought the door at Home Depot for a lot less money read more

Avanti Door Group - Door Sales/Installation Near Me - Las Vegas, Nevada

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Purchased french doors in October of 2020. I noticed a scratch on the interior surface of one of the glass panels but because I live on the opposite side of town I never had a chance to contact them. While near their location today I stopped in and told them about the issue. The employee behind the counter asked me to email the original receipt and I did as he asked. Then I got a return email telling me that they had no idea what I may have done since the time of the purchase and they would not do anything for me except possibly give me discount on a new more expensive door. They even said that they would not be able to remove and replace the glass but implied that I caused the damage which meant that I would have been able to remove the glass from the door. read more

Avanti doors have the best customer service I work with Chris he was amazing he helped me with every question I had when I was buying my new doors., thank you Chris read more

I highly recommend Avanti Door Group! My rep, Ricardo, was very knowledgeable and also very pleasant. The price of the doors that we ordered were competitive with Lowe's and Home Depot. Also, the quality of the doors we ordered exceeded my expectations! They were able to assist me quickly when our house sold and we needed the doors, pronto! I give them an A+++ read more

I think my main complaint is they don't paint or finish doors, but this was never mentioned. The door in the catalog was a dark oak color but when they came to install it, it was blank and they said that you have to strain the door yourself with a kit from Therma-tru that's over $100. I just wish they would have finished it before hanging the door and I would even have paid them for it. If you don't mind staining your own door, the rest of the process was OK. The selection of doors is good though my door, which they estimated at 4-5 weeks delivery, took about 4 months, mainly because Therma-tru shipped them the wrong color of glass and they had to reorder. Then there was a scratch on the glass and they sent it to a glass shop to fix which was just another couple of days. So I'm appreciative thar they took the time to get this right just wish they had explained in advance about the finish. read more

Avanti Door Group - Unfinished door. - Door Sales/Installation Near Me - Las Vegas, Nevada

I can't say enough about this Company! We ordered an interior door from them that had to be specifically made for the opening in our home. They were not only professional during the bid process but once we accepted their price / terms they were prompt in setting up delivery date. Upon installation, door exceeded our expectations ... fit opening perfectly! Once we had it painted, the door would no longer close properly as the fit was so perfect @ installation. Installer came back to our home & not only made the door fit perfectly again, but spent an addt'l 5 hrs removing door, adjusting the size by trimming an 1/8 of an inch off but then repainting edge & reinstalling. Amazing company to work with!! No other estimate is needed ... pricing is fair & customer service is amazing! read more

Erica treats customers like dirt! When I followed up on a price from a meaure they performed for several door installs, her response to me in a rude tone was "You are going to have to wait til the end of the day" WOW! A respectable business would rather say "Could you please give me until the end of the day to get you your price?". End of day comes, no price ready, but I get a text message from Erica stating she will get a price to me on Saturday (next day), and that she is back in store on Tuesday, still no price on Saturday. Tuesday comes, near end of business day, I drive down to the store to follow up again after waiting 1 week at this point, patiently & nicely regardless of her treament, Erica come to the front yet again in a rude tone "I told you I would get back to you". I was over this place at this point, horrible disorganized service WASTING 1 week of my time and RUDE AS HELL! Save yourself time and from being treated like crap and take your business where they appreciate your businesses and have respect. read more

We chose Avanti by the referral of our neighbors one of which is an architect. Soooooo glad we did! Jorn the designer is super nice. He came out one morning and measured and sat with me and drew out designs that I tried to explain to him. He did a fabulous job. He even drew out a second drawing slightly different and explained that we could come into the shop and choose which style of frost design/glass we wanted. Replacing our front doors to something more mid-century modern was the icing on the remodeling cake. We had our front door that was a single with double side glass removed and made into two large doors. I honestly was sooooo impressed with Jorn I had him design our other three exterior doors right there on the spot and he drew those out also. The total for all the doors was about the price I had estimated and was impressed again. Next we are replacing all of our interior doors with custom ones and I can't wait to design those! My only reason of not giving five stars is that the 36" brushed metal sets of handles were not the ones I had in mind with the design. They tried to locate the ones I wanted and found some 22" chrome not brushed. Nope. So another week of trying I just told them I would special order what I wanted. So we had to deal with the ugly pole like ones that they had on there temp until I special ordered the ones I wanted online, three weeks later.....lol. They came back and installed the ones I ordered for free and refunded the cost of the ones they had installed! Side note: I was pleasantly surprised at the prices of their locks and accessories. They were waaaaay under cost of what I had researched prior to Jorn coming out. See pic, can't remember brand names. read more

Avanti Door Group - custom front doors and Emtek - Door Sales/Installation Near Me - Las Vegas, Nevada

Came here because a worker at Home Depot recommended this place to get a door. We came on a Saturday & boy was it busy! They only open until 12 on Saturdays so I see why the line was long. The employee that helped us out knew everything & anything about doors. We had our measurements for our old door but some of the measurements were off and the employee knew exactly what the measurements were! (Saved us a trip!) he said the door would be ready by Tuesday. Which was great because we needed the door ASAP! The door came out very beautiful & customer service was great! Recommend this place instead of Home Depot if you need a custom door. read more

Great quality doors and hardware. Chuck is a real professional. Better prices than competitors.

Superb customer service. Ordered new double doors. It was quickly installed and works and looks great. Highly recommend this place.

Came in on 8/23. Was advised our order would be ready on 9/1. We had our contractor come in to pick it up on 9/7. First they couldn't find the order, then they said it's going to be ready on 9/8 and that I would receive a call, no call. I called on Monday 9/11 and was advised our door is ready for pickup on 9.12, although the promise date was 9/1. The staff is very unprofessional and the entire company is disorganized. The glass inserts are all different, left door is green, right door is blue. read more

Avanti Door Group - You can really tell how different the glass is in this picture - Door Sales/Installation Near Me - Las Vegas, Nevada

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Seriously the best service I have ever received!! They stayed late after closing to help me tight then and there!! Chad made sure I knew they wouldn't close without helping me out!! I recommend them to anyone anytime!! Thank you so much Avanti door group!! read more

Can't say enough about how awesome the staff is at Avanti. Tore out all the moldings in my house and replaced it with the moldings from Avanti....they look amazing! Thank you Chad at the front desk for your help! read more

It would be only one star if the back staff wasn't least attentive & trying to get stuff together. The front staff doesn't give a damn unless you have a penis for the record. I actually can wield a hammer even though I don't have one. read more

Believe the bad reviews. I too experienced bad customer service. They waste your time and lie to you and then when you finally get an estimate it is WAY overpriced. If they are too busy to take small jobs, they should just say so. read more

They don't even return your phone call. Obviously they must have way more business than they can even handle