I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

I read the Yelp reviews for Astera before I reached out to them, and the 5-star reviews are spot…read moreon! I sent a message via Yelp on a Sunday night and they immediately scheduled our oven troubleshooting for Monday afternoon. Their front office staff is incredibly responsive! George (technician) arrived timely and was very thorough. He explained things to me every step of the way. He is approaching this very methodically - ok, so it's not the igniter, let's look at the next link in the chain... I saw George called out by name in other Yelp reviews, and I understand why he comes so highly recommended! He called the manufacturer to discuss his findings, but the manufacturer tech team wasn't available. He let me know he would be calling them again in the morning and that he would reach out to me with an update. I've had plenty of negative or so-so experiences with other service technicians from other companies. This experience with George / Astera is so positive that I'm posting my review even before the service is completed. Astera will be getting first crack at all of my appliance and HVAC service calls going forward.

For years we were on Roberts' prepaid maintenance plan. Recently I asked the owner about a charge…read morefor a humidifier repair and he mocked my inquiry. The kicker is today an hvac man I trust thoroughly (a family friend and the building engineer of a downtown office building with special expertise in hvac systems) did the a/c checkup and eyeballed the entire hvac system and reported the humidifier solenoid was not connected so it couldn't work. Here's his photo showing the loose wires. I'm no expert but I trust him and it appears Roberts not only dissed me but also didn't do the job right.

Used Roberts on 3 major jobs so far. A complete boiler install at a school, 4 A//c units at a…read moreschool, and 2 residential units at a house. These guys are complete professionals. Their work is superior to other HVAC companies I used. Keith is the man!!! Rest assured in these guy, they wont let you down.

Really enjoyed the service provided by Michael…read more Our Furnace is old, granted but he tried to find a solution that would fix it. Ultimately it required a replacement, as the parts are just old. I took in other quotes previously to see what the comparison is and I thought Michaels quotes for really good brand of Carrier was better than some other quotes that I received. He came the next day from when I asked about his service. In/out for the replacement it was a good experience. I thought he ran a good shop, was trustworthy. I previously had him service my AC unit as well. He said it was still fine for now and not to replace just yet. I'll definitely have Michael on speed dial for HVAc

Russel installed my new AC and Furnace last week and did a great job, very professional, tidy…read moreinstallation and worked really hard all day. The new system is great, just in time for this hot weather. I highly recommend them, in fact this is the second system they have installed for me.

I just wanted to express my gratitude to your company in general (21 year customer) and to Marvin…read moreD. in particular for the prompt response to the "chirping" noise in my vents after my new furnace installation last September. It took multiple "tinkerings" to resolve the problem. What I really appreciated was that as soon as I called, Marvin adjusted his next day's schedule and came out to my home and worked several hours, not leaving until he had thoroughly tested and verified that the problem was resolved. No vague promises of "I will see when I can get to it", he arrived the next morning and stayed until the problem was resolved. BTW I was very impressed by Marvin's HVAC knowledge, as well as his patient and friendly attitude while working in my home. Thanks!

I've had repeated issues with my new Bryant air conditioner (3 years in a row, the coolant had a…read moreleak and had to be replenished) and now my new Bryant furnace has stopped working a week after "annual maintenance" to keep it under warranty (the furnace was working fine before this.) Customer service is always very professional but continuous problems with the a/c and now furnace leaves me feeling cold and I cannot recommend.

We've worked with Glenbrook Heating & AC for a service call for our old AC, as well as for a full…read morefurnace & AC replacement. The staff is professional, knowledgeable and answered all of our questions. They made the process easy for us and we also learned a lot along the way, about the equipment and how the system functions. Can't say enough good things about these guys, no one wants an issue with their AC or furnace but if you do, you should call them first.

A family member recommended Glenbrook and I was very pleased with the service I received. I was…read moreable to get an appointment the next day for a routine furnace maintenance/tune up with Nick. He was very professional and knowledgeable. He checked everything out and gave me a few pointers about the thermostat. They seem like an honest and reliable family business and I would definitely use them in the future.

There are so many Air Duct Cleaning Companies out there and many are very expensive. Duct HVAC…read moreProfessor in Prospect Heights has a BBB Rating of A. HVAC Professor is extremely reasonable with its pricing. They were extremely prompted for our appointment time scheduled. Angel and Juan did an Awesome job cleaning all our vents completely in an hour and one half. Angel and Juan were both very courteous and respectful working around our home. They were very efficient and worked well together. We are very happy with them working for HVAC Professor. We recommend them highly! Thank you so much for your hard work Angel and Juan!

called Duct professor to have them clean my Duct. I have…read morealot to say but Long story short that's what I found the 2nd day of the cleaning. Unbelievable. See pics I file a dispute with thumbtack and still waiting! Update as of today 1/20 I spoke to Alex the manager of duct professor and that he supposed to get me a refund for the scams that his techs did back then but, never happened. He is upset about my reviews and won't refund me any money because I left bad review. It doesn't work this way Alex. I want more people to be aware the way that you and your techs provide services. I was a part of your scam but not let that happens for other people. Even if you tried to offer me to give you a 2nd chance for cleaning but I am not TRUSTING you at all. You should do the job correctly at the 1st time. I was lucky that I found out after I replaced my furance. Also, the three kids that you sent me to do the job let them be more professional when they get into people property by wearing the shoes cover to have some respect for the people that lives in the house. Also, order them a good flash light instead of using their phone as flash light! what a scam? Please be present at the time of service don't be victim like me. Also, make sure to check the filter and the return duct base after few days of cleaning to see if any debris left over from cleaning I am not able to upload photos after the service was provided by duct professor crew. You can check Google review since i posted on.

Glad we found WCA! Have had them out twice and they fixed our refrigerator issues both times …read more The quote that was given is what was paid . Timely and friendly manner. Highly recommend.

Found these guys by searching for trustworthy appliance repair companies in Chicago on Reddit, and…read moream glad I went with this recommendation. Nick replied quickly when I asked about getting my microwave repaired. At 16 years old, he recommended replacing it, and helped me ensure the one I bought from Lowes was the correct make and model. The tech that came out texted me when he was an hour out, which was a helpful amount of time because it narrowed the window but not by so much that if I had been busy I wouldn't have been able to break and let him in the house. Did a great (quick) job with install and cleaned up the kitchen area / took the old appliance out of the building after. Already using them again to help diagnose / repair an issue with my partner's washing machine. Fingers crossed that one won't need to be replaced! But I feel that I can trust this company to be honest there.

Very responsive and great service. Saved the day for us by coming out Christmas Eve. Thank you…read moreNext Generation Heating and Cooling. Christmas is saved.

Really high quality service. Well trained professionals that do a great job assessing your issues…read morefor a fair price. Highly recommended!

Service concerning my carrier a/c went very smooth from beginning to end. First, with the very…read morehelpful Maria on the phone to Val's great service and expertise in finding the problem(s) and thoroughly explaining them, also providing options and costs of repairs.

Val has handled our HVAC needs a few times this year (A/C maintenance and replacement of the…read moremotor/logic board for furnace), and we plan to continue using Cold Zero for our future needs. Response time is quick and scheduling is easy. Most of all, I don't feel like I have to be on high alert that I'm being overcharged or sold needless services. Val has always been transparent about cost and explains the work he's doing thoroughly.

Their techs are untrained & uninformed. They don't understand basic hvac terminology. They also…read moredon't understand older equipment or the production/installation of parts used to repair older equipment.

I had a guy come out, a full month ago, to take a look at what options I have for a secondary HVAC…read moreunit and give me a quote. I have since called them 3 times to get the quote but never heard back from them.