Super fast. Friendly. Didn't have to wait. Passed about 4…read moreother oil change or tire places that over inspection, but their bays were full. Was lucky enough to find this location and was in and out in a few minutes!

From the owner: At Master Care Lube we are proud to offer our customers outstanding customer service, and industry…read moreleading lubricants all from the comfort of your vehicle. We are a family-owned business that has been serving El Paso for over 30 years. We look forward to earning your business with our attentive service, quick oil changes, and affordable pricing!

We had been going there regularly, no problems. Yesterday we went for oil change and it took about…read more15 minutes just to get in the bay. Have no idea what was talking so long. It appeared they were finished an just chatting with the customer. After we pulled in they started the process, 10 minutes in, they said they couldn't change our oil because we had the wrong oil drain plug. Never had that problem before! They said they didn't have a correct one to sell us but we could go by one and come back. Ridiculous! Never going back! Total waste of time. I have a Ford F 150, very common vehicle.

Very very very slow and bad service here. They used to be on the ball but I guess the COVID curse…read morehas hit this place.absolutely terrible service for a simple oil change.

Workers are nice, no high pressure to sell you overpriced air filters…read more Oil changes here are pushing $100.00+ and then they hand you a tablet expecting a tip. Probably going to find another company or go back to doing my own.

Orlando did a great job with our vehicle today, he and his co-worker were well organized in…read morecompleting the tasks needed to finish everything needed so I could leave in a timely manner. Much appreciation for the military banners that Oil Changers has in their working area which is very well organized for the staff.

Julián was amazing at changing our oil and the customer service was great. Clean and fast.read more

From the owner: Take 5 is your go-to for fast and simple oil changes in El Paso - we get you back on the road fast…read moreso you can spend more time on things you want to do. Our friendly technicians are here for you every step of the way, from helping you select the right oil, to performing windshield wiper replacements, air filter changes, coolant exchanges, and more - all while you stay in your car. Plus, we've got you covered with FREE tire pressure checks and fluid top-offs that are just as fast & friendly as our oil change. Visit us today for a 10-minute stay in your car oil change. Remember, at Take 5, we're faster than you think.

They have on plain view that they charge $125 for a diagnostic. I called before to see if they work…read moreon a particular kind of vehicle. I towed my car and the next day they come up with a $470 diagnostic fee and they also mentioned they do not know if they could be able to find the issue. I spent $250 on tow trucks for a lying shop.

Great service and fair price. Would return if I needed work on my car again. Very helpful and…read moreexplained this issues that needed to be fixed.

So i went today around 1:50 am to go wash my car and i decided to use the automatic car wash and…read moregot the basic option for $7 i understand it was $7 but while i was in the wash i was only sprayed with soap and after it just stopped the wash turned off i was waiting thinking maybe it was letting my car soak but no it just turned off didn't even dry my car so i had to go ahead and wash it myself manually mind you it was like i said almost 2 am and cold smh this was really disappointing

A little too expensive. But they didn't do a good job. Of course it rained that night. When's the…read morenext day hoping to get a wipe down was toll no

Went iss here because our brakes were squeaky plus I needed an oil change. Turns out the brakes…read morewere fine! They did an excellent job charging the oil and very reasonably priced. Bobby is excellent to with with. Definitely recommend this one!!

It is unfortunate that I am having to write this…read more On June 25, 2025, I had service done at this Brakemasters location on my Land Rover. They replaced the harmonic balancer, idler pulley, serpentine belt, and performed an oil change. On August 27, 2025, my car stalled out with no power and had to be towed back. That Friday morning, the shop told me they could not figure it out and asked me to tow it elsewhere. I did. The new mechanic immediately discovered that when Brakemasters replaced the harmonic balancer, the repair had not been done correctly--the bolt could literally be removed by hand. This caused the part to slip, leading to catastrophic engine damage. I attempted to resolve this directly with the store. I spoke with Curtis, who was dismissive, rude, and adamant that no mistake had been made. On September 2, 2025, I reached out to corporate and spoke with Christian Smith, who returned my call on September 3. He apologized, explained in detail what had happened, and admitted liability. He assured me Brakemasters would "make this right" and that my engine would be replaced either through their corporate account or insurance. Unfortunately, Brakemasters opted to turn this over to Nationwide Insurance, which now wants to total my car. That option does not make me whole--it leaves me without a vehicle and does not even cover the payoff balance. On September 9, I again contacted Christian, making it clear that a payout would not resolve this issue and that I simply needed the repair done. Since then, corporate has completely ghosted me. On September 11, Nationwide informed me that Brakemasters would no longer respond or engage with me and that they would only "settle" through insurance. To this day, Brakemasters has not refunded the money I paid for the faulty repair, nor have they taken responsibility for correcting the damage their negligence caused. My car has now been sitting at another mechanic's shop for over three weeks. This is not how you fix a mistake. This is not ethical business practice. I did not want to post negatively, but I've been forced to. This matter is being reported to the Better Business Bureau, the Arizona Attorney General, and the Texas Attorney General. It is astounding to me that a company can cause this kind of damage, openly admit fault, then abandon the customer entirely. Brakemasters has done nothing to make this right.

We took our vehicle in for a routine oil change in auto express lube at 5374 Doniphan back in…read moreFebruary. However, about three weeks later, the oil filter started leaking. Fortunately, I was able to get the car back home and perform the oil change myself, including installing a new oil filter. I can only hope the poor service didn't cause any lasting damage to my engine

As a girl, it is always scary to go and get an oil change or anything done with my vehicle. I feel…read morethat I'm going to get taken advantage of since I'm not knowledgeable when it comes to cars. Not the case with this lube shop. They are always very helpful and honest. The prices are also great! Highly recommend!