Second review, years later. Restaurant relatively clean overall. Trash cans need a good cleaning, but the tables were clean. Food was typical bakers quality, hot yet salty fries, burritos were both tasty, combo and classic chicken. One of two customer service people (the manager) was very cold, not very customer focused. The drive through employee was pleasant to be around. Overall, not a 5/5, more like a 4.2/5 read more

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Tired of this POS joint. Last 3 times I've been here the orders come out wrong, they short you on the food you order, the soda sucks, and the people working there are high. Done with this place. read more

My husband has been talking up Baker's drive-thru forever. Today was the day that I finally got to try it. I am sad to report that I was not impressed. We chose to dine in. The dining room was very clean and spacious and bright. It was nice to see that they were in the holiday spirit, as they had Christmas music playing . The cashier was very nice. I guess this establishment does not offer trays because our food came in bags even though we told them we were dining in . The burger was small. And although very well assembled, it was very bland and lacked flavor. The fries were pretty good and salted. Their medium drink was huge. My husband seemed to enjoy his meal. Their "hot sauce" Was nothing more than ketchup mixed with pepper. I would not consider this a hot sauce. Overall, I was very underwhelmed and I regret to say that I will not be visiting this establishment again. Sorry Bakers. read more

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Haven't had Bakers in years and decided to stop in for a quick meal. I placed my order through the drive thru. The employee (Yesenia R.) took our order, when we headed to the second window, another employee confirmed the order. The order was wrong but she quickly corrected it. Yesenia then proceeded to the window and rudely handed our order. Her tone of voice was very aggressive. Geez I'm sorry YOU got our order wrong haha We stayed positive and did NOT match her negative energy. She obviously needs training in customer service. As for the food, I ordered the veggie chili cheese fries. It may look like dog food but it was great lol No complaints other than the service that was received. read more

Baker's Drive-Thru - Veggie Chili Fries - Burgers Near Me - Ontario, California

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Besides the small shredded beef burrito costing $12 (more than Del Taco's biggest burrito!) The combo burrito was smashed thin! Very bad presentation and very scrimpy portion size. I could get an actual entree at a sit down restaurant for close to $12-13 bucks. The shredded beef burrito is EXTREMELY overpriced! read more

Baker's Drive-Thru - This small shredded beef burrito is $12! Crazy! - Burgers Near Me - Ontario, California

I ordered from the drive thru chili cheese fries and their newest dessert menu item called cinna-mini Baker's bites. The chili cheese fries were good but I would say the burgers and tacos are better if it's your first time going. The cinna-mini Baker's bites came in a pack with three. They were warm, covered with cinnamon sugar but the flavor was not the best and they were not that sweet. If I came back I would suggest the seasonal pumpkin shake. read more

Baker's Drive-Thru - Chili Cheese Fries - Burgers Near Me - Ontario, California

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Baker's used to be an IE legend. The fast food joint with a mystical quality about it. One of the first fast food places to merge American with Mexican food. Way before Del Taco and Jack in the Box. Nowadays their food is okay, their prices are exorbitant, and their social media presence is insulting. Baker's is not the same as it was 10 years ago, they have changed for the worse, acting like the boyfriend who cheats on his girlfriend because he does not care anymore and doesn't want to care. Telling your customers to "unfollow if you don't like" and "we're setting up a GoFundMe for you" to questions and comments about their corner cutting and AI usage is appalling. The reason Baker's is this way is because of the loyal fans who supported Baker's and wanted it to succeed. Baker's is not Wendy's nor Jack in the Box, yet they are trying as hard as they can to be them food wise and social media wise. Having a social media presence that treats it's customers like garbage is a exceptional way to damage the Baker's reputation. The only thing worth getting is the Frynormous. Baker's is the only place that offers good value for the amount of fries that you get. They are not the best fries but they are the closest you'll get to a McDonald's super size may it rest in peace. Okay, maybe the milkshakes... Other than that, Baker's is not worth your time anymore. Unless somebody buys the chain and makes improvements. I do not think they're going to last. Hoping for the best. read more

if you are ordering inside, they will refuse to take your order and force you to use the kiosk. I had a big order that I needed help with and they refused to help me and were very rude. The drive-through is even worse! The employees have trouble hearing what the customers are saying because the speaker system doesn't work properly. The customers have to constantly repeat their order! The management should go outside and listen to a few orders themselves. This location does not care about their customers and it shows. Think I'm kidding management? i'm not the only one that feels this way! read more

For what it is, I loooooove Bakers!! It's my fast food guilty pleasure when I'm in the IE. The original taco is my go to and dare I say, I prefer it over Del Taco or Taco bells. I ask for onions and top it with their hot sauce and habanero ketchup *Drooooool* I never had an item I never liked! The chicken and steak soft tacos are delicious and their tator tots stay crispy. I'm definitely going to try a burger one of these days. I'm just hooked on those crunchy ground beef tacos! Love you guys read more

Bakers used to be a good, solid, reliable fast food restaurant. Now, they can't even bother to open on time. No food, told by worker that they're not open well after the sign on their door says they're open and well after the hours on Yelp! Say they're open. Bakers ... what happened to you? read more

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It's not the absolute best burger ever but it's not the worst. Is it worth the hour drive that I do from OC to IE? For me it is, I don't know why but I am never disappointed with one of their double bakers. It reminds me of a wannabe in n out if I could describe it but don't worry it's not close. The burger is always juicy and full of cheese and sauce. The service is what you expect from any fast food joint. It's not the best but today wasn't bad at all. The lady who took my order was very polite. The inside is always clean. Almost because mostly everyone orders through the drive thru. If you haven't had Bakers, it's worth a try. It's decent pricing also ever since inflation started. read more

Baker's Drive-Thru - Double Baker With Cheese and fries - Burgers Near Me - Ontario, California

service horrible. Employees took care of drive thru customers before taking care of the counter customers

Terrible food quantity, not like it used to be. No meat no cheese and skimpy tomato peices. I would be ashamed to put this food out there. Was so used to coming to bakers for years. Go to del taco well money spent read more

If I could leave a higher review I would. First time I came was 2 days ago, went back the next day because the foods so good here! The chili tater tot's, the root beer floats, the bacon cheeseburger are all what I got and it's delicious! The workers and service is chill too! read more

I went through the drive thru yesterday. I noticed the window person, who was also the store manager wearing disposable gloves. Which I thought was great until I observed her touching the ear pieces on the order microphone, the screen to input the order, the cash register credit card machine which was all fine UNTIL I witnessed her touch the fry container with food in and then the inside of my food receptacle to expand it before putting my fry's in the bag and again touching the ear microphone all WITHOUT every changing her gloves. This is a health safety violation and pretty disgusting. Shame on you bakers, do better!! read more

food was very greasy and expensive. ordered a drink as well, vitamin water, and it tasted very watered down.

My wife picked up two bean burritos, two tacos and an order of fries. Let's start with the burrito no cheese or sauce just a ton of clumpy beans, garbage. The tacos were greasy as hell and disgusting. Fries over cooked and greasy! There is a reason we haven't been there in years. Complete waste of money! Straight Garbage! read more

Just a terrible place. The food is low quality and service unprofessional. Will never eat at any Baker's

Your favorite Yelp correspondent hasn't visited a Baker's since circa 1994-5, when Bill Clinton was president and he was introduced to Baker's unique "twin kitchen" concept of serving fast food American and Mexican by his even younger employees at the Auto Trader in Ontario. Today, feeling a bit whimsical, we stopped in after church. Ordered the Double Baker Combo with a two pack of tacos. The burger was decent, fries a B+ but the crunchy tacos were awful. Cleanliness was also questionable as we had to circulate among four different tables before finding one that was satisfactorily clean. read more

Wifey's Go-To fast food place in Inland Empire. We love the value and delish offerings. Now they even have budget meals available! Staff is always friendly and helpful! FYI, It gets busy... Enjoy your visit! read more

Baker's Drive-Thru - Budget meals - Burgers Near Me - Ontario, California

They charge you for onion on your burger! I can't believe that this is a 69 cent charge for trying to make a plain burger taste good.

#148 simple order, hamburger with a coke . I got a dirty rubber band in the burger wrapper. Very original, how about something less edgy next time? read more

I placed an online order for a bean and cheese burrito budget meal along with a couple other items and came across a system error. The budget meal automatically comes with fries, but I guess when I went to go check out/ add the item there was a system error and it automatically came with tater tots instead of fries. When I came to the drive thru I explained kindly to the lady working and she told me there was nothing she can do because it's a system error...I was very confused as to why she couldn't switch out the tater tots for fries when we both knew it was a system error. She explained that there was absolutely nothing she could do to help and escalated the situation by giving me a ton of attitude and was very dismissive. I was so upset because I come to bakers very often and always get the same thing and was confused why this was such a huge deal? I did not purposefully add tater tots, it was a SYSTEM ERROR, and frankly I was upset that I was paying for something I didn't receive in the end. She was unwilling to help me in any way. I am hugely disappointed and disgusted by the way this was handled. I truly never write bad about companies or about any complaints but I'm still baffled as to how she handled this. It was the location on south archibald avenue in Ontario, CA. It was the "shift lead" working the night shift on 2/17/26. I truly hope she learns some manners and how to manage better because I'm very upset. I would not come to this location at all if you're looking for decent customer service. read more

This place has absolutely zero customer service. Their hand hygiene and food handling is extremely unprofessional and disturbing.....I asked for no sour cream on my fries and they put it on anyways. I corrected them and the lady goes "oh okay" and proceeds to take it back into the kitchen and tells a young new employee to scrape it off and put more cheese on it to cover the mistake like I couldn't see them the whole time......it would've been easier for them to remake it and a lot more hygienic than them putting their hands in my food. Not only that, my boyfriend ordered a chicken sandwich which was terrible. It had no flavor and was dry.....I drove back to let them know to see if I could exchange it for something else since most places will do so....but NOPE. NOT BAKERS. When they asked why I wanted to exchange the item they asked "what was wrong with it?" I replied "it's no good. It's dry, flavorless and my boyfriend can't even eat it. Can I just exchange it for something else instead of wasting my money?" They said "it's not our fault if you don't like it, it's what you ordered. We can only do something if something was actually wrong with it....like a hair in your food or if it's not cooked right". I literally looked at this girl like she was crazy because of how calmly she said this too me. After telling her it was my first time and this is a terrible experience, she said "we can make an exception this time but next time make sure you read the descriptions"....... Needless to say I will NOT be back. Owners and management should be ashamed of their poor etiquette and terrible customer service. Shame on you guys! read more

Good for a quick Burger. Staff was very polite and attentive. Had an issue with my drink that was quickly taken care of. The drive through line was long. read more

Staff unprofessional Kids were in the dining room and kitchen staff where cussing. Also staff decided to park their cars on the side walk read more

Baker's Drive-Thru - Burgers Near Me - Ontario, California

So if your in a rush definitely not the place to go. Not really sure its thier fault as it does get busy. The part were they lose points is that its happened a little too many times; that ill drive away because I've gone during lunch and part of my order is missing. When you through drive through its defeats the purpose to drive back park, then go inside to correct something l. Yes, it happens but again thats why I suggest coming when you aren't in a hurry and may need to go inside. The employees seem nice enough. read more

Baker's Drive-Thru - Burgers Near Me - Ontario, California

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This is my favorite location! Very clean, staff is very friendly especially Valeria. Her customer service is top tier! And the food is always good. We're so happy to have found a place that has a variety on their menu, especially for vegetarians! read more

This chain is only in the IE so figured I would try them while passing through. It's not a bad burger to be honest. The fries were pretty good though. It took a little longer than I would like in the drive through during lunch but that happens sometimes. Overall it was pretty tasty. read more

Baker's Drive-Thru - Cheeseburger - Burgers Near Me - Ontario, California

Excellence. I have not had a Baker's burger + taco combo since 2001 and have been craving one since. I jumped when the opportunity to rediscover a San Bernardino County classic presented. My meal was perfect, well worth the price, and in this market, I'm impressed with the quality of ingredients for what I paid. Service was also top tier. Laid back but professional staff in a clean kitchen, busy feeding other folks craving hybrid comforts. Torn between a burrito and burger? Slide and get both from the same kitchen. Don't sleep on the deceptively small but satisfying old school burgers and tacos crafted with care. Thanks, yall! read more

Baker's Drive-Thru - Mama's Combo (Taco & Lemonade not pictured) - Burgers Near Me - Ontario, California

Hrs are not accurate on their webside, yelp or google. Camw af 6:20 am to order food for them to turn me aaay becUse they dnt open till 7am altho u can order online at 6am. Not cool when i verified three different applications. FIX THE HOURS ON EVERYTHING AND DISABLE THE ONLINE ORDER FEATURE UR NOT OPEN. read more

THE WORST Baker's in the IE. My burger was cold, fries cold. And it just didn't taste good at all. I couldn't believe it. & I love Baker's. Went during lunch time today I was so disgusted! Will make sure I don't spend my hard earned money here.. read more

Me and my family were in town from AZ! The food and customer service might be better at a different location. The poor customer service and lack of care in getting the order's correct created a horrible ambiance for me ,even for fast food. We were so excited to come and get some Bakers because it's a nostalgic treat we don't have in AZ! I was so sad that the experience let us down not once but twice at this location over the past weekend. I understand everyone may not like their job or may simply be having a bad day but if it's not the customer causing you pain don't be rude to them ya know? Each time the customer service was horrible it's like everyone felt pained to even have to speak to the customer. We were trying to use the ordering kiosk for the first time (again we're from out of town) and we were having difficulty adding meat to the tostadas. When we asked for help the Bakers employee rudely just kept saying you press add although we expressed several times we couldn't see where you go to add. After frustratingly fumbling with the kiosk and being basically ignored for 10 minutes or so we figured it out. However when we went to pay we still needed assistance from the employee because in order for your food to start being made you have to take your ticket and make a payment. We told the employee we finished ordering and needed to pay where we then had to wait an additional 15 minutes or so before she finally assisted us in paying. We were calm, polite and considerate and she was still so rude and nasty to us the entire visit. Whoever worked drive thru 6/17/24 in the morning and the manager on staff that day as well , both could really use some training on customer service because the treatment we received was so disgusting and uncalled for even other customers were shocked and agreed they were being excessively rude. read more

do not waste your money here . came lastnight and my order was a complete nightmare. frozen fries not even cooked properly. the cheeseburger first of all was not even a burger !! tacos had a gallon of grease leaking everywhere !! went tonight after work to communicate my issues with the manager and i presented my receipt and i have the food in fridge but nothing happened . no solution whatsoever . just do not come here ! go to a different bakers . read more

Stopped by on my way home last night (FYI, I don't live close to this location). I bought a budget meal for my daughter with a DIET coke. The girl repeated my order correctly. I get home after a 20-minute drive. The girl gave me regular COKE. I checked my receipt, and it said COKE!!!!! It's very frustrating! Money down the drain, literally. I don't drink soda, and my daughter only drinks DIET. read more

Passing by around the area, my hubby got hungry and I needed to take a leak. Baker was the very first one available that can cater for both needs. As soon as we walked in, I was completely turned off by the smell of pinesol - the entire restaurant smelled like their clean restroom. My hubby got himself a meal and I got fries for the road. I thought to myself that since my past experience with Baker's fries is good, I'd give it another go. Well, that was false. The fries from this location was dripping oil. Completely lost my appetite. Too much grease in my mouth. No thanks! read more

Baker's Drive-Thru - Counter - Burgers Near Me - Ontario, California

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Been here a few times and with each trip here, it's always a good experience. Service is usually quick and employees are friendly to make sure everything's okay. I always pass by this Bakers and it seems to be busy all the time. Quality of food tastes great, and the inside of the store is well kept and clean. Definitely will be coming back again. P.S use those Bakers coupons!! They always have good deals!! read more

Terrible location. I have never received a taco like this at any Bakers. I paid 2 80 per taco with extra cheese??? Something Wrong read more

Baker's Drive-Thru - Empty Taco - Burgers Near Me - Ontario, California

We love this place just wish one was in Orange County. When I go see my kids and grandkids I will bring home 10 bean and cheese burritos with red and green sauce. They freeze really well and are so so so good. I love the moons meal with the grilled chicken lord if grilled onions and the sauce. On man now I am craving it. read more

Went inside and there was nobody inside at 845pm. Tried to use a coupon that They didnt want to accept, which was fine. But I sat in front of the register waiting for the cashier to finish ringing me up for so long I just left. No food just a waste of time read more