I went to this location because it was close to work and I wanted to get my wiper blades replaced…read morewhile on my lunch break. Although it was a little busy and the tech struggled a bit removing one of my blades, the job was done and I made it back to work with time to spare. He was also knowledgeable in helping me select the blades.

Thank you to Carlos and Jeferson for their help today! I'm usually in a rush and having their help…read moresped things up for me. Always great customer service and shop is clean and organized!

Service counter guy is good people Dillion is his name…read more Store has mostly what you would need today and circa 1980 Helpful I shall return for batteries

They helped me put new light bulbs in my car . They came outside to my car where they themselves…read moreput new lights in my car

Check Engine light was on. Their instrument indicated, "mass air flow sensor dirty". New ones…read morestart at $100 and up! Yikes! The associate said it's possible to clean the sensor. He showed me the two brands and recommended a can of: CRC's "Mass Air Flow Sensor Cleaner". I cleaned the sensor, and put it back. The "Check Engine" light is off and engine runs smoother! Cleaned two more cars and they run better, too! No $300 bill from the repair shop. 5 stars because their skill, equipment and advice helped me fix the problem. Thank you for the help and saving money, time, stress and energy! I

This Kragen's is actually now an O'Reilly's. I'm not sure what the difference is since they all…read moreseem to sell the same stuff, but I think it's gotten a bit more expensive since it became affiliated with O'Reilly's as of late. It's easy to find what you need, but hard to find someone to help you if you don't know what you need. They don't have a whole lot of staff here so if there are more than say ... 3 customers wanting a part "in the back," then you're out of luck. They usually run specials but run out of most items they run specials on because I guess... their specials are pretty good? Parking isn't too bad but getting out of the parking lot you will get mobbed by all these cars coming out of Lucky's and just rushing into the street.

Purchased a Land Rover on Stevens Creek and have enjoyed it for years without any issues. I'll be…read morelooking to buy another Land Rover real soon. Thank you!

I repaired my car with parts bought here. I was dealing with a gentleman whose name is David. He…read morewas professional and responded immediately to all my questions on the phone. He had all the auto parts shipped as promised, on time and in good condition. i recommend David, and will continue to business with here and with these folks. I had a great experience!

I didn't have an appointment, but they were still able to perform an oil change. I dealt with Moe,…read morewho was kind and friendly.

I came here for the first time with my husband to have some work done on his car. When we walked…read moreinto the store it looked clean and appeared very organized. The front desk staff were super nice and welcoming. They were able to give us pricing, availability and also an estimate on how long it would take to have the work done on the vehicle. We were also greeted by the store manager Moe. He was very knowledgeable and polite. We decided to proceed with the services and so we left the car and then sometime later we got a notification that our car was ready to be picked up. We came back to the store and they did a great job! We will definitely continue coming here moving forward for all our vehicle needs! Thank you to the staff at Pep Boys!

Went in for an oil change no appointment. They got it done in a couple hours I believe. I have no…read morereason to be dissatisfied with that. Mr. Bacon was friendly and showed me the quote up front. Not bad for a full synthetic oil change these days. Only remark is that they called me when it was done. I came to pick it up and the person who called me was Mr. Bacon and did not tell Mr. Bacon that I was called, making Mr. Bacon have to figure out what was going on. And when Mr. Bacon asked the tech if he called, the tech barely responded and ignored his other questions.

I brought my car in due to a slow leak claimed it was a pin hole in sidewall that cannot be fixed…read more They then ordered the wrong sized tire. Not so bad if I didn't have to go there in order to find out my tire had come in. I waited for over an hour before I find out they ordered the wrong tire yet didn't tell me nor give me my keys back. No respect for my time. Poor communication. Obviously no communication with the technician who would know the correct tire size. Then the guy has the audacity to tell me he won't change me extra, for what I wonder I'm getting a lesser quality tire, smaller in size so it costs less. I will request whatever difference in cost no matter how little.

For Brian Santos -- I hope you become even more successful. Thank you…read more Honesty. Integrity. Skill. This message is for anyone who values character, peace of mind, and happiness. I'm not very knowledgeable about cars, so finding someone both honest and skillful matters to me. Speed Element was recommended by my friend Ronan, who said this is where "car guys" go. I'm not a car guy--but Ronan is. He drives a Nissan GT-R with full carbon fiber throughout. I don't fully understand what that entails, but I trust his judgment. If he trusts Speed Element, that carries weight. Brian handled all communication and coordination, and from my first message on Yelp, everything was clear and transparent. He broke down pricing and parts in a way that was easy to understand, answered my questions patiently, and never made me feel rushed or pressured. Before I even came into the shop, Brian was already helping me over text when my car had trouble starting. Instead of pushing a sale, he suggested trying a battery tender first. That said a lot. By profession, I'm a doctor in rehabilitation and sports medicine. Most people don't fully understand what's happening in their own bodies, which is why transparency and patience are essential when working with patients. I shared this with Brian, and he said he approaches his work the same way. That philosophy resonated with me. The team in the back handled the work--wheel balancing, an oil change, and a battery replacement--and Brian coordinated everything smoothly, even applying a discount. I had a vibration between 50-70 mph, and Brian took a test drive with me to confirm it was resolved before I paid. The garage is open, so you can see the work being done throughout the process. Another small but telling detail: Brian offered to secure my belongings from the car in a safe location. It reinforced that professionalism isn't only about technical skill--it's about consideration. It also helped that we're both Filipino-American, which made communication easier and the interaction more natural, though the quality of service stood on its own regardless. No hidden fees. No surprises. Full transparency. If these values matter to you, go see Brian at Speed Element.

Speed Element is awesome!…read more Kyle has been super helpful both times I've brought my car here. The first time, the team helped me install new wheels and tires on my '15 STI, and they dialed in the perfect alignment. I came back a second time because I needed to track down a boost leak before my upcoming tune. Kyle and the team diagnosed and fixed it flawlessly--no more leaks! If you're looking for a shop that values clear communication, fair pricing, quality workmanship, and integrity, Kyle and Speed Element are the way to go! I will definitely will be back for more work on my car Thanks Kyle and team!