Excellent customer service. With this Summer heat being in the 90s, I had to refill my vehicles A/C…read morerefrigerant. Eric Q was friendly and helped me with what I needed to do.

On May 23, 2026, my dad went to AutoZone to buy a car part. Unfortunately, it ended up being the…read morewrong part for his vehicle, so he returned the same day to exchange it. When he spoke to the manager, the manager began mocking my dad in English, assuming he could not understand the language because he is Hispanic. The manager repeatedly said my dad could not return or exchange the part and made rude comments about him. What kind of manager belittles a customer and talks badly about them right in front of them? It was disrespectful, unprofessional, and honestly came across as racist behavior. After the manager walked away, another employee stepped in and confirmed that my dad actually could exchange the part since it had been purchased that same day. So the manager was completely wrong. My dad has been a loyal customer at AutoZone for many years and has spent a lot of money there. No customer deserves to be treated this way. AutoZone seriously needs better management -- people who know how to treat customers with respect regardless of their background.

I had the best customer service there so far guy named Ian the young guy outstanding customer…read moreservice he was great. i hope I'm saying his name right he there this morning I think he said his name is Ian young man going to go far in life thank you for your service today I really appreciate you.

Do not go here!! My car stalled at a stop sign so I went to get battery tested here. The guy said…read moremy battery was fine. I went to mechanic 3 days later and my battery is dead. I googled the reading the auto zone gave me and said was fine and it was a low reading. Completely unacceptable and could have caused me to be stranded somewhere if I didn't get it checked somewhere else.

Came into my local Napa store looking for a more accurate pain sample for my vehicle. Normally, I…read morego to Kragen or AutoZone. Nothing against them, but I needed a bit more of the professional touch to match instead of a generic sample. I walked in and it seemed pretty relaxed and quiet. The two employees were sitting at the desk and I did t get an initial greeting. They were on the computers and I immediately thought, there's no customer service here. I should go! But then one of them said hey! How can we help you. So, I lowered my guard. I explained what I needed and he introduced me to Paul. He was the man when it comes to paint and other needs Paul was super cool! He was professional, engaging, and definitely an expert in the paint department. He gave me some really credible sound advice and helped me out to do the best paint match he could. He had really solid customer service. Not what I expected when I first walked in. Although I never imagine Napa being a place to go for car Sevice and help. Now I know. Although, I am so used to going to AutoZone and Kragen. I would love to make this location my go to for car and automotive parts that I need when there's attention to detail needed.

10/2/24 Needed new windshield wiper blades…read more Bob was great in getting me right ones and making sure they were installed correctly. They are not allowed to do the work but he guided me do u am very appreciative. I will only come here for auto parts and needs. Knowledgeable, helpful, friendly service! Thank you

I had an outstanding experience at O'Reilly this evening, when I went in flustered after being…read moreinformed by a neighbor that my right brake light was out. Me, being a pretty tech-savvy gal, pulled up a few YouTube videos on how to change the brake light, and down to O'Reilly I headed. Once there I picked out the light bulbs I needed, and was greeted by Alejandro at the registers. I asked him to verify whether the bulbs I selected were compatible with my car model, and he went and picked out ones that were more affordable and also fit the model of my car. He was then kind enough to guide me on how to change the bulb and ten minutes later I was on my way with both brake lights working. I can't thank him enough for the help he provided. As an essential worker at a hospital, I am so grateful to have people like Alejandro available to assist us during these difficult, unprecedented times. Thank you!

Had to pick up some windshield wipers and a quart of oil for my wife's car. I got the driver's…read moreside wipers, but they were out of stock for the passenger side one. Bummer. The guy at the desk was nice and processed my purchase quickly.

They are excellent at maintaining and repairing my 26 year old 911. They are honest and fair. The…read moremechanics are super knowledgeable and efficient! Ricky who manages the shop that repairs the Porsches is a stellar guy!

This place is amazing, the BEST experience I have ever had getting car repair. They are fast,…read morefriendly, knowledgeable and a pleasure to work with. They found the real issue and fixed my car within 2 days, BMW Mountian view had wildly misdiagnosed the problem and didn't seem to think they could fix anything in less than 3 weeks. I will only use PA Bimmer from now on and hope you do as well!

Fast and efficient service! Took my car in the morning due to availability and they had all…read morediagnostics completed before the end of the day. Very professional facility and staff. The only issue was that I was offered a discount for complete diagnostics but was charged basically the difference for another ABS diagnostic. Seemed liked a gimmick to me because this is the first time I have encounter this with any mechanic. Overall good service though.

Same-day appointment for what turned out to be a nail in a tire…read more Fast, efficient, and -- as promised -- stress free. Thank you.

So I have been to this store several times. The manager Rafael is really helpful . Also have spoken…read moreto a few of the guys there, always kind and great customer service. José was another one of the people there that was extremely helpful. This store is great!

Found my self with a dead battery outside after making a purchase at their store a few days before…read more Thought I was lucky to be where I was but the guy said they couldn't help me. Only suggested that there are items I could buy to help myself. Didn't even say anything like, "hey, If you would like to buy the jumper cables I could offer to jump your car, I just dont have any myself and we cant just open up a package". More like, "we don't have anything you can use without buying it and good luck figuring it out after". On their website they offer to check, recycle and charge your battery. There was no one else in the store. The phone wasn't ringing. Wasn't doing anything at all when I walked in. If someone walked in to my work, not anything to do with cars, and I could offer help or at least ask someone else there if they could, I totally have and would. Chivalry is dead. :(

These folks were so kind, patient, and helpful today when my parents and I went to turn in their…read morenon operative car. They were efficient and professional, yes, but the care that they exercised while engaging with my parents meant a lot to me. Thank you. Y'all are good people and I'm happy to do business with good people. Would absolutely recommend this business without reservation for all of your applicable needs.

Great business! Straightforward process to get car recycled through state buyback program. Mike and…read moreSean are terrific. I highly recommend this old school auto parts yard.