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Barnelli's Pasta Bowl

1.5 (2 reviews)

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Berto's Deli & Pasta Shoppe

Berto's Deli & Pasta Shoppe

4.0
(151 reviews)
10.2 mi
$

By this point, I think Berto's has earned enough recognition in DG to be a historical landmark like…read morethe Tivoli Theatre. Not only does this shop fully support the community -- even naming sandwiches after nearby schools, they also have a wide variety of delicious offerings. I haven't lived in IL for about 10 years and I decided to take a walk down memory lane and visit Berto's like I did regularly so many years ago. It hit theeee exact same. Family traditions so strong you can taste them in every bite and they've now carried that torch successfully for nearly three decades. This family owned Deli is exact place you want to support and the best spot to stop for lunch or a quick to-go dinner to bring home to the family. They also have prepped frozen pasta and sauces. Parking behind the building and cutting through the alley makes it easily accessible.

First time trying Berto's today after hearing good things about their sandwiches…read more I placed an Uber Eats pickup order around 11:40 AM, and the app notified me around 11:50 that the order was ready. I arrived around noon. The place wasn't busy from a customer standpoint. There was no line, a few people eating, and four employees behind the counter preparing food. I could already see a bag with my name on it sitting behind the counter, but after standing there for a couple minutes, nobody acknowledged me. Eventually someone came over, but there was no greeting, smile, or "Can I help you?" I gave my name, he put the bag on the counter, slid it aside, and walked away without saying anything. As I started leaving, another employee called out that the order actually wasn't ready yet, despite the app saying it was. She added another sandwich to the bag, tied it up, and handed it back to me. Again with no thank you, apology, or even basic friendliness. The sandwiches were decent, but not so amazing that the customer experience doesn't matter. I'm seeing this kind of indifferent attitude at more and more restaurants lately, and it really affects whether I come back. A little acknowledgment and courtesy goes a long way.

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Barnelli's Pasta Bowl - pastashops - Updated June 2026

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