I first want to start off by saying that the service was great today! Today I came in to place a to-go order around 1-1:30 quoted around 15-20 minutes, and had mentioned last time that there wasn't enough toppings on our pizza for my husband once we had gotten it. But today I came in and the sweetest girl, named Jaiden, at least that's what it said on the receipt, with black hair, average height, went above and beyond to make sure our pizza had met our expectations! Assured me that she would make it herself, and sure enough she showed me the pizza before I had walked out, to make sure it had met my expectations, and it truly did. My husband was very happy with the result she created compared to last time. Along with another girl who was up there, with tattoos, very sweet and very talkative once I came back in, to see the status on my order. If you want great customer service, come in during the day! The staff is very friendly and are always helpful with customer needs. This is true customer service. Definitely will be coming back for sure! You did it again Barro's! read more

Our experience was pretty bad. From ordering at the counter (the staff gossiping, ignoring customers, and using bad language in front of kids), the food being incorrect, poor customer service, and mold in the red pepper shaker! Things were bad enough but not worth saying anything until my family realized the red pepper shaker had moldly food stuck on the inside of the shaker. I asked to speak with a manager who just simply asked us if we wanted a new shaker?! I told him that this was a health code violation and he said, "well we wash these every week. Maybe a kid opened it up and put something in there". No offer to make anything correct, refund, apologize, or anything. I ended up calling later and requesting a refund. Horrible customer service which is a bummer because the pizza is pretty goo read more

Barro's Pizza - Moldy food particles in the red pepper shaker - Pizza Near Me - Queen Creek, Arizona

Ordered over $100 of pizza and wings for a small Halloween party. Showed up at the time promised on the app confirmation and encountered a line 25 deep. After waiting 25 minutes in line I was told that it would be another two hours for them to complete my pizza. They didn't even apologize! Ruined our party and they had no remorse. Huge fail for a long time customer. Cancelled my order and not sure I will be back. read more

Barro's Pizza - Line for pizza pick up. - Pizza Near Me - Queen Creek, Arizona

Pizza is always my favorite tried the wings this last time and they weren't terrible sauce could use some improvement.

We've ate here several times and usually pickup pizza ourselves, but my wife and I were on a date and so we ordered a pizza for our kids and the baby sitter. We didn't leave a tip upfront (because why would you tip before receiving service) and forgot to communicate with the babysitter about leaving a tip. Next thing we know, the delivery driver is texting my wife asking for a tip. We are on a date and not paying attention to our phones. Well he then calls my wife at 9:15PM!!! This is not appropriate behavior. Even if we should have given a tip, this is not how staff should react. Management should train employees better. A tip is not a guarantee, it's something earned. I'd also add it took 80 minutes for the food to be delivered and estimated time was 60. read more

Barro's Pizza - Text message from delivery driver asking for a tip. - Pizza Near Me - Queen Creek, Arizona

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Ordered two pizzas to-go, and they were delicious! They were cooked perfectly, had the perfect amount of cheese, sauce, and meat. The dough was thick and chewy in the best way. The sauce is a sweeter sauce but the cheese and pepperoni really balance it out. I would definitely come back! read more

We mobile ordered an XL pizza and 24 wings. They "lost" our pizza but had the wings ready. It took an hour for them to make our order, it took 30 additional minutes to put a rush order on our pizza. They weren't even going to compensate us for their screw up. This is the second time they've messed up our order and while waiting for the pizza, we overheard they "lost" some other customers wing order. Drive the extra 10 min and go to a different location. read more

This location is perfect for lunch and dinner and any occasion. Located by Harkins makes it easy to come eat before or after a movie. The service here is really good and the employees very caring and helpful. The ambiance is what you would expect: quiet sometimes, loud others, but always clean and presentable for the patrons. read more

Delivery continues to disappoint. Pizza arrived lukewarm. Picture attached how the wings were boxed. Someone literally splashed sauce all over everything after the wings, celery and sauce were boxed, but not so much on the wings. Pizza has to be unboxed, heated; wings too cold to safely eat. Absurd for the price paid. read more

Barro's Pizza - The ridiculous, cold mess that was supposed to be our wings. - Pizza Near Me - Queen Creek, Arizona

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Hi everybody. I just want to say if you're looking for a good pizza, I enjoy going to Barrows pizza in the Queen Creek Marketplace. You can buy a whole pizza there or if you're by yourself like I am, you can get one slice of pizza, a salad and a drink in a combo meal. That is usually more than enough for me. They also have good sandwiches and spaghetti and other meals. When I've been there, the employees have always been polite and very helpful. Donald L Rost author of "Risen From The Dead." read more

Barro's is my favorite pizza spot. I love their Chicken supreme pizza and chicken wings. The pizzas toppings are good and customizable. I take my family here for a casual dinner or even for a quick slice on the go. I felt the interior of the restaurant gives me an easy coast vibe maybe because it's from Chicago. read more

Barro's Pizza - Interior - Pizza Near Me - Queen Creek, Arizona

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Went to dinner here to support the PTO dinner program. The service was not good. Ambiance was nice with lots of TV's Pizza wasn't impressive at all. I'm from Chicago so we take pizza serious. The sauce wasn't very flavorful and the dough wasn't good. read more

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Forget this place. Used to be great pizza for Queen Creek, tonight I called after the pizza was a half hour late and they said the driver still had four stops. Then delivered disgusting cold pizza. YUCK! read more

Over 50 and have been enjoying Barros for many years. The recipe has changed, the cheese breaks short of a pull and the dough is now tuff not fluffy.. I did som research with help of A.I. and these complaints are consistent throughout the web. If you're going to change the recipe change the name of the establishment. We come back to great establishments because there's a constancy in taste, when that's lost so is the nostalgia and appreciation. read more

This is very unfortunate to write about because I like Barro's. I came in with my family after watching Kings of kings. The movie was great for the kiddos, by the way. Me and my family walk in, and we order I ordered a medium pizza, 12 traditional wings, a salad, and some drinks. My wife started to pay, and I told her I would use the restroom and that I would be right back. I walked into the men's bathroom and saw one of the employees coming out of the stall. I saw him leaving without washing. Before he walks out completely, I say leaving the bathroom without washing your hands is crazy work. I don't know if he didn't hear me or brush it off. I come out of the restroom disappointed And sure enough I told my wife.she like lets just get a refund and go to inn & out instead . So I told the cashier of what happen and she was very apologetic, she said that she will tell the manager and I said ok we still want a refund and she stated do you want to keep the food. I told her no, she stated we can also give us a 50 % discount on are future purchase I told her that it was not necessary and that I wanted a refund She's did refund me witch is great and again she did a great job. I was told that the manager was informed but she or he never came out to reconfirm or to acknowledge the complaint Guess she or he were to busy first time Karen or the male version of it. But I think in good reason. read more

I was told it was going to be an hour and it took an hour and half. My husband couldn't eat with us since it didn't come in time for him to eat dinner with us. read more

The pizza has always been spot on! However if you go for a togo salad you seem to always get brown wilted iceberg lettuce. As for a reply request from Barrows at social@barrowspizza.com my message was blocked read more

If you want a pizza to yourself - the mini is a perfect solution! I ordered the pepperoni n anchovies with extra cheese and the mini supreme and they were both excellent- taste and appearance! The edges were thicker indicating the dough was pressed toward the edge as it should be! Crispy ! Be careful- 40 minute wait on Saturday night ( right on the dot ) as promised. Otherwise 15.20 minutes wait. No ambiance- just a room with tables n noisy! Definitely becoming our favorite! read more

Barro's Pizza - Mini pizza with pepperoni n anchovies with extra cheese. - Pizza Near Me - Queen Creek, Arizona

Fantastic wings and delicious pizza served with great service you cannot go wrong with this local in state restaurant!

The best wings in town! Pizza is good too. And, anytime there's an issue, Barro's is quick to give a 10% discount. They take care of their customers. Definitely a favorite place to order from. We order from them at least once a month. read more

We had ordered from Barro's, in Santan Valley, a few months ago and the pizza was great. Our second order was horrible but we thought it was a fluke and placed another order 2 days ago. Same horrible pizza. It took 90 minutes to receive it and it was cold. Not like room temperature but like it had been sitting out for 90 minutes cold. All dried up like old pizza. And unusually greasy. The garlic cheese bread had evidently been melted with blocks of butter. It was also dried up and cold and when you bit into it, it was like biting into a stick of butter. Tasteless and greasy. We will never buy Barros again. Never. read more

This is by far the most disorganized Barro's I have ever been to. Service is garbage and they had 7 girls working the front and it still was an absolute mess. There were at least 8 other people waiting around for pizzas from phone orders. kept giving people the wrong orders too. read more

Every other Barro's I've been to seems to do provide the wings by weight because I always get more than the 6 wings I ordered. This location does the actual quantity, but come on! Those 2 pieces were ridiculous. I'm very disappointed and will drive a but further to try a different location next time. read more

Barro's Pizza - "Boneless wings" - Pizza Near Me - Queen Creek, Arizona

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I have tried so hard to love this place. Their management and customer service is amazing. However they just can't get the orders correct. I'm pretty much done with this place. I ordered a veggie salad. I only asked for olives and croutons to be removed. I got a container of lettuce and mozzarella cheese. Again a waste of money. read more

Barro's Pizza - Pizza Near Me - Queen Creek, Arizona

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I didn't get to eat here, sadly. I kept calling trying to find out if they deliver to my address. The woman asked for my name and number and my address. When I told her my address, she asked me to spell it, which I did. She then asked if the word "east" was actually in the address or if I was referring to the location being east of a street... seriously?? Who says I live east of something? I the. Repeated myself and informed this woman that my address has the word "east" in it and she hung up on me. I called back, same woman picked up, and I asked for a manager and was hung up on once again. I think if you properly train those that answer the phone, that would fix this. read more

I tried this location and a little unhappy. First thing is we placed our order and sat down. You can smell the dirty carpet. But we stayed because our order arrived which was a large pizza, wings and mozzarella sticks. I was unsatisfied with the mozzarella sticks, half of them were empty the cheese was gone. Then the buffalo wings were not sauced correctly, they were dry. The bbq wings were good. The pizza was great. 3 stars because of the smell and wings. We couldn't enjoy our dinner so we boxed it up and left. Please wash your carpets. read more

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Pizza took an hour and forty minutes to arrive and was ice cold. Apparently their delivery guy doesn't have anything to keep the pizza warm? We ordered one pizza and received two...not sure if they simply got the order wrong or if someone else's pizza was delivered to us, but if it was someone else's pizza...it's probably the best thing that happened to them tonight! read more

Barro's Pizza - Extra pizza delivered - Pizza Near Me - Queen Creek, Arizona

It's a bummer!! When u go out to eat with a party of 13 and it's so Hot that you cannot enjoy your granddaughters birthday party! Horrible and they said they can't turn AC down !! We were all fanning ourselves and would go into bathrooms where it had to be 68 degrees!! But 89 or higher inside dining areas. Barros has good pizza and wings but will not come back to this location. We are in Az stop trying to save money and if I was an employee there I'd report you!! read more

Barro's Pizza - Rushing opening presents to leave this hot Place!! SMH - Pizza Near Me - Queen Creek, Arizona

Great pizza spot, great wings. Service is always great. Barro's has been very consistent over the last decade.

Not sure why they have such low reviews but we ordered Barro's, figuring we would give it a try, and we loved it! The pizza is delicious. Very cheesy with delicious crust (that my gauge for good pizza). The only downside to this place is they always take forever to deliver your order! I called on a Wednesday around 1:00pm and the estimated time was 90 min!!! I get long waits on Friday or Saturday nights but a Wednesday at 1? My kids were bummed because they were starving so we ended up going to little caesars and picked up in 10 min. If you're ok waiting for good pizza then this place is so worth it!!! Delicious pizza!!! read more

We have never been disappointed coming here before. Tonight we could NOT get our table cleaned. Waited forever, we cleaned it ourselves after 20 minutes. The mozzarella sticks came out totally cold. It's been a VERY poor service night. I am not sure what is going on with this place but there are a lot of poor reviews lately. I would be embarrassed if I was the manager :( read more

Barros sent me a pizza where a section had been completely removed. They refused to refund the pizza and instead wanted to send me a small pizza to make up for the missing section. I asked them to just bring me a new one, they refused saying the rest of the pizza was still good. Honestly as a leader in the customer experience space, this is a prime example of how to not handle a customer you have failed. A repeat customer! And I asked them are you willing to lose a regular customer over an extra large pizza? They were. And sadly they have. What would you do in my situation? read more

Barro's Pizza - Received this delivery pizza. - Pizza Near Me - Queen Creek, Arizona

Love this pizza, extra cheesy!! Great place to grab a pizza and a pitcher of beer and relax. Fast service and friendly staff. Lots of seating and a patio too. TVs for sports. read more

Wife and I have always enjoyed Barro's. When we lived in Surprise, if we decided to have pizza delivered. Barro's was always the choice. Three days in QC, and it was time for pizza delivery. We ordered our usual, Large pepperoni, and sausage pizza with onions, garlic, and peppers. Cooked XX well done. Also had a large green salad. Both were great, salad seemed to be fresh, pizza was actually better then the surprise location. Delivery came on time, and everything was great!! Glad to see this went well, this will probably be our go to pizza deliver location. read more

Came through late in the evening with family and Red was stellar in providing a solid environment and explained some of the history with the company which we enjoyed. Pizza was delish, well cooked through and lived up to the local hype. Big fan of Barro's and will be back, thanks for having us in Red! read more

Best pizza in Arizona, hands down! Variety of thin crust to deep dish and best selection of toppings!

Polite waitress.and very friendly. Listened to what I was saying and asked appropriate questions. Ordered 2 pizzas and some wings. First time at Barros and was.very pleased. The pizza had a really good sauce and plentiful toppings. Looks like I found my new favorite pizza place. Cant wait to try a sandwich. read more

So this place or company y had turned into crap. The crust is now at least it seems to be a frozen dish. The cheese garlic bread was gross not cheese and frozen tasting crust. Not only it took almost two hours toe get our food the cost is ridiculous. I would rather have Pizza Hut in 20 minutes. Get it together the only good eat the salad which seems to be made bay a third party. I would t even give a one star. read more

In a time where poor service from young/inexperienced staff is the norm, this location has a strong (customer facing) group of staff who never disappoints! From the phone to the counter, you actually experience a handful of younger staff that seems to understand the value of your business. EVERYtime I walk out of there, I tell myself I need to write a review. Finally, a couple years later... Well done leadership! read more

Order taker/ cashier was tired or not is a friendly mood. Ordered 4 items, then asked for a tray. She said, none were available( seemed they were all used/dirty) and asked me, the customer, did I want someone to wash one for me? I felt she was irritated by my reaction. This question was inappropriate! She then simply dropped my change (coins and two, folded dollar bills) into my hand with our counting change back, to me. I had to leave part of the order at the counter so that I could place the salad, slice of pizza, table number stand) on the table before getting cup for beverage. Brooke, the cashier also forgot to give me cutlery. The wings I ordered to take out, and were promptly prepared and placed on the table, by a much friendly and courteous staff person. I was at Barro's with 4 friends and when questioned about their interactions at the counter, their reactions were mixed. read more