I came in specifically because I wanted a hand wash and needed extra care taken around my emblems -- I've had them broken at car washes before, so I made a point to ask before handing over my keys. The staff assured me they'd be careful and that it wouldn't be an issue. Unfortunately, the emblem was broken anyway. Now I'm looking at $100+ to replace it directly through Ford. That's not a small ask for something that was explicitly flagged and promised to be avoided. I don't think it was malicious, and the staff was friendly throughout. But when a customer flags a specific concern and gets a direct assurance, the expectation is that it gets communicated to whoever is doing the work. That handoff clearly didn't happen here. Hopefully this is useful feedback for the team. I'd just caution others with sensitive trim or emblems to keep that in mind before booking. read more

Barton Springs Car Wash - Broken Emblem. Adhesive left behind. - Car Wash Near Me - Austin, Texas

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We just left and are Really disappointed with our experience at Barton Springs Car Wash. We brought the car in for a full detail and ran into problems at every step. 1. They broke something in the car. 2. The detail itself was sloppy -- half the marks inside and out were still there when we picked it up, despite specifically asking for a thorough job. 3. Their posted price inside the building is $165. They charged us $220 with no explanation for the upcharge. 4. They quoted 2 hours. It took 3. Won't be returning. Photos showing just a few of the things gone wrong here. read more

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I came in for the first time today and let me say, this place is so customer focused. They are so kind and go above and beyond. They were quick but effective. There was also one of the workers or managers walking around with a tray giving people water, coffee or fruit. I was thoroughly impressed with my car wash and my overall experience. read more

Barton Springs Car Wash - Car Wash Near Me - Austin, Texas

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I understand a basic car wash can do a simple job at wiping 2-3 times to get dirt and dust off of a vehicle, but they simply just cant do it here. didn't get pictures of the outside but any lower side where the workers were too lazy to reach down and clean was still super dirty and took a simple wipe with a towel to remove, lazy and overpriced place How can you have 5+ people wipe my car and it still look like this. do a proper $45 2 minute wipe down. lol read more

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I came here a couple of months ago after moving to Austin, when I pulled in, they were super busy and I couldn't see where the prices were located so I asked the guy who came up to my car about the prices and he acted like I was inconveniencing him with my simple question and gave me a bunch of attitude. The guy is a man child. Then I sit in the lobby for 2 hours and it turns out my car had already been done an hour ago and no one told me. I had to go up and ask. I paid for a detail and I was severely underwhelmed by the work they did. Take your car elsewhere tbh. read more

I gave this place a second chance despite a disappointing first visit and their 3-star Yelp rating, but unfortunately it was worse this time around.... I paid for the express wash with a mini interior detail, and after waiting an hour and a half, the job was still extremely poor. They completely missed cleaning my trunk until I pointed it out, there were leaves in the crevices and dirt lining the entire area. Inside, there were large popcorn kernels and crumbs left on the seats, making it clear the vacuuming wasn't done thoroughly (if at all on the seats). They did further clean everything that I pointed out, but if I hadn't caught it they would have been happy to have me drive off with a very dirty car. If you go here, make sure to check all doors, seats, and especially the trunk before leaving. It felt careless, inefficient, and not worth the time or money. You are better off driving further outside Austin- you will spend way less time and leave with a much better job. read more

The over all value is decent. I've only gotten lower level services, so my car isn't usually spotless, but it's definitely nice having an affordable option for a hands-on clean. read more

Great spot they always do a great job on my vehicle. Customer service here is amazing. I've been bringing my car here for years.

I did a poor job of paying attention to their menu of prices when I drove up. It was easier to chat with the guy who came to my window. He looked over the car and explained I wanted Full Detail "lite" or something like that. It did not include shampooing the mats which I didn't want done anyway. Then he handed me a receipt that had $150 written on it. For that amount I was expecting the full shebang. It was nearly 1.5 hours later that I got my vehicle, so they certainly had the TIME to do a thorough job. The navigation console area/screen looked like it had not been touched. There are splashes on the screen that were there when I brought it in. Also in a photo you can see where I took my finger and rubbed the dirt away from the console. Obviously never cleaned. See photos. There was cleaning liquid spilled onto the Lower console area. See photo. The mat in the way back wasn't cleaned! It had residue from bags of crushed granite. How can you miss something like that? See photo. I won't be back . read more

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If I could give zero stars, I would. This car wash not only totaled my car through blatant negligence but also caused me weeks of chaos, financial loss, and mental stress. The whole situation was surreal, and not in a good way. While cleaning my car, staff removed my floor mats and put them back soaking wet and unsecured--they didn't even bother to lock them into place. When an employee got in to move the car, the wet mat slipped under the gas pedal, causing the car to lurch forward uncontrollably. My car crashed into a curb, wrapped around a blue metal fence, and smashed into a palm tree, eventually getting wedged under the fence. Here's where things got even more absurd: the employee who crashed my car ran off, disappearing from the scene. Meanwhile, the manager--against my explicit wishes--began pushing on my car, trying to force it off the fence. Why? Because the crash was clearly visible from a major intersection and they wanted to hide it from the public. They insisted on moving my totaled car "to the back" to avoid bad optics, treating it more like an inconvenience to their image than a devastating accident for their customer. I called the police, but since I was on private property and no one was injured, they couldn't come. When I asked for their insurance information, the manager couldn't provide it. I spent over a week chasing them down just to get the most basic information I needed to start dealing with the wreck they caused. And despite never completing the wash (obviously), they couldn't even refund the money I paid. The whole experience was a logistical nightmare. I was left without a car, under serious stress, and ultimately had to spend over $4,000 out of pocket to replace it--all because of a car wash. I never imagined a routine errand could turn into this level of disruption and damage. If you value your time, money, and peace of mind, stay far away from this place read more

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I don't recommend this place. For what they charge, the job was poorly done and my car wasn't fully vacuumed.

Kinda pricey. But overall, they do a decent job, especially for modified vehicles that won't do well in first-pass automated car washes.

What an awesome vibe!!! The staff was so nice and accommodating and all smiles. Probably because of the pump up jams they were playing outside. Definitely made my morning brighter. They did a great job with my car and got me in and out of there quickly. The price is fair and the coffee was also delicious. I will be back!!! read more

Barton Springs Car Wash - Car Wash Near Me - Austin, Texas

got my car fresh like brand new the service was quick and friendly and in a great spot

The singular night of thunderstorm this past weekend really dirtied up our car! We came to the Barton Springs Car Wash on a Monday afternoon and it took about 2 hours. Not the worst considering everyone else had the same idea - there were about 15 cars in front of us so we were prepared to wait. The car wash is walking distance from a couple bars and restaurants. We just walked to the Barton Springs Saloon and watched our car slowly make it through the queue as we had a couple drinks. It was one of the more enjoyable waits I've experienced and I'm ridiculously impatient lol. The customer service was very good, they've got a whole bunch of candy & drinks in the waiting area too! For $45 This car wash is like a step above an automatic gas station car wash and a step and a half below a more expensive detail. I'd recommend this is you're on a budget. We saw a few areas of the car they missed but nothing worth complaining about. I'd return again! read more

Barton Springs Car Wash - Car Wash Near Me - Austin, Texas

Great service and excellent wash with drycloth finish. Staff was very friendly. The location was a little difficult getting out but was well worth the time spent. read more

I've came here a few times hoping each time I get a better experience from the last visit but I never fail to get poor quality. I come here just because I don't want to clean my car myself but I guess I can't complain for a 60 dollar detail... so this is what 60 dollars will get you for a SUV lol, I don't trust paying more cause i've spent 200 on a car here before and not worth it at all. This will be my last detail here, thank god I didn't leave a tip I already had an idea that it was going to be poor quality. read more

Barton Springs Car Wash - This is the interior just imagine how the rest might look lol - Car Wash Near Me - Austin, Texas

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Good people!! Javier was very generous and knew I was in need of service before the wash open. He brought me in and took care of my car as he knew I needed to be at work at the 8 am. . I whole heartedly recommend the wash and the people that are employed with Javier. Professional and generous with time and effort. The car was beautiful after the wash. I will be going back for the detailing. Its also very well located car wash accessible to south and downtown Austin. read more

Great Job on my truck. Great service and price for a basic wash and interior vacuum and wipe down. Good place to sit down inside and wait. read more

Barton Springs Car Wash - Car Wash Near Me - Austin, Texas

Poor attention to detail. Bug splatter always left all over my vehicle. Pretty sure they let it dry from just sitting there because there's always streaks of running water down the side that I have to ask to be wiped off before I leave. read more

My Belgian Malinois absolutely wrecked my car- hair, dirt, mud, the works. I honestly didn't think it would ever look the same again. Barton Springs Car Wash completely exceeded my expectations. My car looks BRAND new and I finally feel like I've got my car back. Seriously impressed. Highly recommend! read more

This is the BEST spot for a detail and wash & has been for years! Quality, price, and customer service. Excellent. EDIT: unfortunately i have to change this review. I had written it prior to service being completed with the expectation of good service. My mistake. They did not provide the full service promised. For interior and exterior they charged $50. There was a large sticky spot I was specifically going in for a detail for on my passenger seat and it was completely ignored and wiped around. They did not clean the trunk as asked (they wont do the trunk unless you ask) and put all my personal items on top of the dirt and debris they ignored in the back seat. Ive been here in the past with good experiences but I think the quality may have suffered just as the surrounding austin area has. Unfortunate. read more

I use to go there 1 week and I stop going for the pass year because the service getting down hill but after a year I give it another chance. The first 2 times was good and then again it going back to why I stop going to get my car wash there.love the people in the front desk cashier tho. read more

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Say you drove your car cross-country a few times with your fluffy dog, camping a bit here and there, and wanted a real good scrub to make everything like new again - Barton is exactly where I brought my car (albeit belatedly) to get things clean and righted. They were fast, thorough, and meticulously detailed, purging all the nooks and crannies. The only thing I love more than supporting local business is getting my money's worth, and this is what I'd say - 100% yes, but plan time to stay for a haircut or a snack at the truck (pints on tap if you're into moderation!) because the full detail requires time for a full wash AND dry. read more

It's rare when you leave any business in a better mood than when you walked in, but such is the case with Barton Springs Car Wash. the friendliness, the customer service, the positive atmosphere and the work ethic - this place exudes excellent management. The employees are happy and motivated to work. I've never witnessed anything like it. I had no less than 6 ppl finishing my navigator because the others had finished their respective cars. Friendly, prompt, and my car literally is sparkling like brand new. These are the types of businesses we need to support. Cannot recommend this place enough. read more

I just left the Car Wash Barton Springs and I was so satisfied and impressed with the crew at work. My car looks brand new!

If you want to pay $60 plus for a $15-$20 car wash then come here. It seems like people just come here because it's busy, however not because the quality of service is great. I took my car here a little over a month ago and meant to write a review sooner. I paid ~$60 to have my crossover SUV to be washed and cleaned inside and out. The outside was fine, however they barely did anything with the inside. It was slightly vacuumed, there were still some debris, and the seats and consoles seemed like they were just briefly wiled with a towel because there were still some stains left behind. I could have done the job myself had I known they were barely going to do anything. It's ridiculous to pay $60 for a below mediocre job. I've taken my car to other washes and paid about the same price, and had my car almost detailed inside and out. Needless to say, I'm never coming back. If you want a quality job for the price you pay, I recommend another location. read more

SHADY BUSINESS!! Took my car in for a detail and found that the prices are not set, they are "$$$ and up", fine but other places have firm prices. When I arrived to pick up my car, the cashier said that she "closed the register" so I would need to pay with Cash or Venmo. I agreed to venmo even tho I had planned to use my credit card and the cashier showed me her personal Venmo account, not even the business. Something is off with this place, avoid it!! The work, sub par. Greasy all purpose protectant all over that looks streaky and is now on my arms and cloths. Dirt around the controls, streaks on all the displays, and a poor vacuum job. You'll see a trend in the reviews, good reviews on quick washes, bad experiences with detail service. Pics below are post a $170 detail. read more

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I love this place. Have coming here for the past 4 years and i keep settling. Staff is awesome and helpful, very friends with their customer service. Their interior and exterior wash is the best I've experienced and very happy with. read more

Barton Springs Car Wash - On Barton Springs and S.Lamar - Downtown - Car Wash Near Me - Austin, Texas

Perfect car wash and fairly priced. They got my Tesla looking like new again and out in under an hour with a nice wax job. Definitely will return. read more

My husband & I pulled in for a detail this morning about 10:30. Sat there a minute & got out &looked at the board... no one came out. EVERYONE was standing around.....no customers ahead of him.... Until he started to leave then someone finally came out. I'd gone to meet him so we could run errands while it was detailed... Last time we were there, they removed seat covers & lost them.... Won't be back unless in a pinch & LOTS of time. :( read more

Been taking my car here for years. They were always good until this past Saturday. Not only did I pay for a car wash They didn't vacuum well. Still dirty inside (I had to clean it after) The worst part was that THEY BROKE A PIECE OFF OF MY CAR ONTOP an entire plastic piece of my car gone bc of them Never again will i come here read more

Barton Springs Car Wash made my week and are seriously an answered prayer. I was having a very bad day and they didn't just clean my car for free (and did an AMAZING job) but somehow snuck a stunning bouquet of flowers in my car. The owners are incredibly passionate about their business and genuinely care about their customers by going above and beyond. I would 100% come back again not just for their kindness, but the quality of their services. read more

Barton Springs Car Wash - Car Wash Near Me - Austin, Texas

I don't think I'd go back. It's super convenient to where I live, but I would probably choose somewhere else. They quoted me 2 hours for my vehicle, and it ended up taking 4 hours. If you have a tight schedule, don't go here. Also, I am missing an item from my car (a parking key that was in the side shelf). There's also a very strange after smell that just makes my car seem not fresh and damp. It's been a few days now and the smell won't go away. Not really satisfied for the price (over $200 for a mini cooper basic detailing). read more

Best car wash in Austin! My car is always sparkling when I leave - definitely would recommend!

Just moved down the road and was excited to try out this car wash since it's so close to us. We have a BMW X5 and paid for a basic wash. We were charged for a large suv (3 rows) / truck instead of midsize. Unfortunately, that wasn't the only bad part. We arrived at 2:35pm on a Saturday and paid at 2:38pm. There were 4 vehicles in front of us and our vehicle didn't even make it to the wipe down area y til 3:25. I've been to many of these types of car wash locations across multiple states and this is by far and away the SLOWEST location I've ever been to. I won't be returning, which is a shame considering the close proximity to our home. Finally, when we got the vehicle back at 3:32pm (almost an hour later) the dashboard had not even been touched - still having the dust and pet hair on it that we showed up with. It's a shame I didn't read the other reviews prior to showing up and wasting ~1 hour and $25 + tip. read more

Barton Springs Car Wash - Dashboard not wiped at all! - Car Wash Near Me - Austin, Texas

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This place is great - my car looks wet and brand spanking new every time they get their hands on it. From a regular wash, mini detail or full detail - Barton Springs Car Wash is very reasonably priced ESPECIALLY for a full hand wash. I was recommended this place by a good friend and have been coming here ever since, and honestly do not understand all the negative reviews. I HIGHLY RECOMMEND this car wash! read more

This place is the best priced hand wash in Austin! They even took care of me with a quick exterior wash after a surprise rain shower, and it was on the house! Great service! read more

Staff is super friendly and they always do an amazing job. Chloe at the front is amazing

The folks at Barton Springs Car Wash are fantastic! They are incredibly kind, quick, and attentive to detail. Special shout-out to Jay Acosta, his customer service and kindness goes above and beyond! I will definitely be recommending this place to my friends and family in Austin. read more