I came in for a mangonada and I left with a mangonada. There really isn't much else I could ask for. The poster on the window drew me in, and seeing the line in Starbucks was pretty long, I backtracked to baskin Robbin. In and out in less than 4 minutes. Fast service, delicious mangonada - tasted like one I'd get from the swap meet or the fruit lady! Baskin Robbin's just always gives me good memories. I was so fond of it as a kid growing up and trying their new, limited flavors and while I don't get the ice cream much anymore, it's always a sweet nostalgic moment whenever I'm in any location. read more

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I'll only give them two stars because I like the ice cream. We come all the way from Felton and normally we're rushing and tonight we were here about 9:35pm and the lady at the counter said that sorry they were closed and they wouldn't serve us milkshake because the blender closed. I do not understand this you sell ice cream you're open until 10 o'clock. You should be open until 10 o'clock. She just turned someone away too at 10 minutes before so 950. She turned someone away and he left. We actually were lucky to get ice cream. This is not been the first time this has happened a couple times where they always turn people away before they're closed read more

the young lady who was working the late shift on 2/10/2025 around 6:59 pm scooped me the most beautiful two scoops of mint chocolate chip icecream on a cake cone I have ever seen. I cried before taking this picture because of how good it was scooped. read more

Baskin-Robbins 31 Ice Cream Stores - Mint Chocolate Chip - Ice Cream & Frozen Yogurt Near Me - Mountain View, California

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Went in tonight for dessert on my way home. While looking at the flavors I observed that in the freezer chest that has the tubs of ice cream along the edges of the chest by the glass in three sides was black residue. Is this mold? At the edges between the glass and metal. Around the hinges on the glass panel was a black material. It wasn't a rubber seal. Some of the ice near the top of the freeze edges was brown ice. Again a sign of not being cleaned in a very long time. I don't know the last time this chest was really cleaned but it's been a while. read more

Very very friendly staff and greeted us with big smiles. Just got a scoop of cookies and cream and loved it! read more

Baskin-Robbins 31 Ice Cream Stores - Ice Cream & Frozen Yogurt Near Me - Mountain View, California

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This may be my first ever visit to a Baskin-Robbins despite these shops being everywhere! Shop wasn't busy at all on a weekday evening after dinner. They do limit 3 customers indoors at a time. There weren't any other patrons when I stopped by. The staff greeted me as I came in and was ready to help once I finished browsing the choices. Not as pricey an ice cream store as Coldstone Creamery or other specialty ice cream shops. That said, it is definitely a pretty penny for a scoop of ice cream. I believe it was ~$3.50 or so for a kiddie cone or cup, which would be about the same cost as walking over to the grocery store nearby to grab a gallon container of comparable ice cream :) This shop does have a nice variety of flavors though, which I was delightfully surprised by. I originally was going for a classic chocolate mint chip cup, but there are so many other tempting flavors to choose from too. Matcha latte, oreo cookies and cream, Jamocha, Gold Medal Ribbon, and so many more. Ended up getting the matcha latte since I'm a fan of green tea. I was a bit dubious about it being authentically flavored, and I was right. Don't get me wrong, it didn't taste bad or off, it just wasn't the best matcha latte flavor I've had. I probably would not get this flavor again, and would recommend trying out another flavor instead (since there are so many to choose from already)! read more

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I enjoy BR ice cream. Today we got a Mango that was delicious. Our regular favorites are Cherries Jubilee, Very Berry Strawberry, Rocky Road and Pralines and Cream. Staff was very nice to us. read more

Baskin-Robbins 31 Ice Cream Stores - Mango (top) and Cherries Jubilee - Ice Cream & Frozen Yogurt Near Me - Mountain View, California

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And it came to pass that I went to the house of Baskin Robbins, and I beheld their offerings and lo, there were many flavors, more than the stars in the heavens. I partook of their ice cream, and verily I say unto thee, it was good. It was as sweet as honey and as creamy as the milk of a thousand cows. And I saw that they had sundaes, and milkshakes, and even ice cream cakes. And I marveled at the abundance of their menu. And the workers there were kind and courteous, and they did serve me with a cheerful countenance. Thus I declare unto thee, that if thou desireth a frozen treat, thou shalt go to the house of Baskin Robbins and be satisfied. read more

The little one requested this ice cream place for dessert so we came. We came in and were greeted right away. My little one made his choice and I chose a scoop of cotton candy ice cream. I noticed right away the ice cream looked different and tasted different. The ice cream usually looks darker and tastes sweeter. Ice cream is delicious no matter what flavor you dig into. Old fashioned cone and a scoop of ice cream. Nothing fancy. The customer service was fast and friendly. Service most of the time is fine. Convenient location to stop by grab a cone and enjoy. read more

Came here to celebrate after getting my second vaccination. It was a hot day so ice cream was the perfect dessert. It was a Sunday so it was fairly crowded. They only allowed one party inside at a time because of covid regulations so we waited in a line outside. It took a while before we made it inside. They had hand sanitizer right at the door so you can clean your hands. We got a cookies and cream flavor and a coffee flavor. Both were decent. Their ice cream is very sweet and decadent so I got tired of it really quickly. It's nothing special but not bad. The workers were nice. There's no seating inside or outside so we just ate our ice cream while standing outside. Baskin Robbins is always a safe choice whenever you're looking for a cheap place to get ice cream but don't expect anything special. read more

Baskin-Robbins 31 Ice Cream Stores - Cookies & Cream and Coffee - Ice Cream & Frozen Yogurt Near Me - Mountain View, California

Princess Lea was very quick and courteous. Small for a location but with the wait .will be back

Don't expect what you see in the photos. Ordered the beer mug cake from this store for Father's Day. I live in Arizona so I called to order the cake and had my mom pick it up. Cake was picked up and mom sent me a photo of the cake. I was disappointed to see that the color and design displayed in the photo was not followed. I spent 36.99 on a cake which serves 4-6 people, only to get a simplified design, and pale yellow color that doesn't represent the amber color of beer. read more

Baskin-Robbins 31 Ice Cream Stores - "The cold one cake" in reality - Ice Cream & Frozen Yogurt Near Me - Mountain View, California

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I used to attend St. Joseph's Elementary School and I've been attending this Baskin Robins for years, and I'm happy to see this place still up and running and doing well. My mom and I came here on Thanksgiving and surely enjoyed being helped by John, the owner. He was the only one working on Thanksgiving Day and I have so much love and respect for this guy. He is a prime example of a Pilar and roll model in this community. I too myself own a business and John is a wonderful example of a business man who I admire. I'm this location of Baskin Robins is a big landmark and a very important place to me and there is no one who can run it better than good old John! Thank you John for the hard work you do!! read more

Stopped in for my free birthday scoop. Standard BR here with lots of flavors including your regular vanilla strawberry and chocolate. I was offered samples so I tried the strawberries and banana one. It was too banana-y for me. So I settled on the peanut burt cup. It's just vanilla ice cream with peanut butter VIP chunks in there. A kid scoop is plenty for be but they have multiple sizes. Also props to the staff for being patient with a mom who was trying to order a cake but didn't understand if you wanted it personalized, you would have to order it in advance. One of the few BR left in the area. read more

For the first time ever, I was carded to get ICE CREAM! I went out with my family to get a treat on the 31st, but at the register I was told I would need to show my ID for the $28 dollars that I was about to charge. The lady claimed to be the manager there and that that is what all of her employees should be doing. We have been going there for years and never had that happen. We won't be going to that one again. Very poor experience. read more

This little Baskin Robbins survived! I happened across it when I had a strong craving for ice cream cake. I stopped by on a Tuesday afternoon to grab some (I mean it was for my nephews, not me). No one else was in the shop. There's ample parking since they share the same lot as Best Buy. I got in, and both cashiers greeted me. I took my time picking the right amount of cake and then had the ladies grab the cake out of the freezer for me. They helpfully asked if I wanted anything on it and I said "NO, ITS FOR MY NEPHEWS" (perhaps a little too forcefully). In any case, it was a quick trip to Baskin Robbins. And I LOVE their cookies and cream cake (as do my nephews. Because it was for them). Its convenient here, clean, and the employees are helpful. read more

Came here for dessert after having our sushi dinner next door. My friend ordered the banana split where you get to choose 3 different ice-cream flavors and toppings. We picked jamoca (coffee-flavored), cherries (with pieces of cherries and hint of rum) and chocolate ice-cream topped with chocolate and strawberry sauce. As I am more used to slow-churned ice-cream/ frozen yoghurt, I find regular ice-cream a bit heavy for my stomach. Overall, service was quick and friendly. 3.5 star average rating. I think I'll try their slow-churned flavor if I'm coming back next time. read more

Baskin-Robbins 31 Ice Cream Stores - Banana split - Ice Cream & Frozen Yogurt Near Me - Mountain View, California

Update: I just tried some soft serve. It is delicious, not to mention the new machine looks pretty cool. If you're in the mood for something cool, creamy, delicious, and a little different, I recommend trying the soft serve. It's even better with some toppings. Mmmmmmm! ************************************************************* Update: I went to visit the store, and it has just been completely remodeled! They have new seating, a new sundae bar, and new signs. I heard that they'll be getting a new soft serve machine too. Yum! This store is even nicer and better than before. I can't wait for the new soft serve machine! ************************************************************** I love ice cream, and I especially love this Baskin-Robbins! It's a small neighborhood store, located in the plaza next to Albertson's. The service here is quick and friendly. I've been going for the past couple of years, and I'm already great friends with the owner and most of the employees. This is the cleanest ice cream store I've ever been at, from the floors, to the tables, windows, and ice cream freezers. I challenge you to find dirty ice hanging out by the buckets in their ice cream freezers here. There's plenty of parking too as an added bonus. Love Potion 31 all the way! If they don't have that, you can't go wrong with Jamoca Almond Fudge! I'm super excited now that all the holiday flavors (peppermint, pumpkin, etc.) are back. read more

I ordered an ice cream cake for Mother's Day with the cute rosette design (ombré pink roses). I was a little skeptical at first about the cake portion. But after we finally cut into it it was delicious!! The cakes are a bit pricey but it tasted great! We ordered a 8"round for $29.99. It feeds 6-8 people depending on how you slice it and we got about 10 slices (different sizes), and fed 8 of us easily. There also want just enough white cake with each slice that your got a good amount of cake and ice cream. And of course the ice cream was good as expected. So if your in need of a good ice cream cake I recommend BR!! read more

Baskin-Robbins 31 Ice Cream Stores - 8" round cake, $29.99, white cake with Oreo ice cream - Ice Cream & Frozen Yogurt Near Me - Mountain View, California

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I had a very good experience here tonight when we came to have dessert after a nice Chinese dinner. We each got 2 giant scoops (thanks to the very generous guy serving!) in a waffle cone. The ice cream is classic 31 Baskin Robbins which is deee-light-ful! But what I always like is getting me a nice big scoop, and I got that, so check and check. Well done, sir. Took a long time to eat, or should I say lick? :-) And I enjoyed the heck out of it. I like all kinds of flavors but today I got a scoop of Jamoca Almond Fudge and a scoop of Strawberry Cheesecake and they were both sooooooo goooood!!!! read more

Went in for their cool sale of get two tubs of ice cream for $10.99 where as 1 costs $7.99. There were two people working and the person who helped us was kind and attentive and graciously have me tasting spoons for flavors I wanted to try and when my partner asked about a tub that was our favorite flavor, the worker went to the back and retrieved it for us. However, the floor and the store itself was so dirty. read more

Baskin-Robbins 31 Ice Cream Stores - Ice Cream & Frozen Yogurt Near Me - Mountain View, California

I love this place Lia and the other girls are so friendly and always smiling. Great location its by kids and i drs office Mayview community center nails place were i get my pedicure and pedicure. read more

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Customer service was great and the workers were very attentive despite how busy it was on a Sunday at 6 pm. My boyfriend and I had a mint chip shake and it was delish! The low rating was for the cleanliness of the store. The floors were disgusting and probably haven't been mopped in years- yep years. Counters has straw papers and crumbs all over. I assume from the minimal candy in the jars and the dust layer the candy was probably stale. read more

Baskin-Robbins 31 Ice Cream Stores - Ice Cream & Frozen Yogurt Near Me - Mountain View, California

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Sometimes you need ice cream. Real ice cream. Not frozen yogurt. Not gelato. Not sorbet. Ice cream. Its what we all scream for anyway right? I went in search for ice cream the other evening and was disappointed I could only find yogurt shop after yogurt shop. Then I finally came across that old familiar pink and blue logo of Baskin Robbins. I quickly pulled in the parking lot, popped inside, and was greeted enthusiastically by the woman behind the counter. I decided to just buy a take-home quart of my favorite, Peanut Butter and Chocolate, when I was told "1 quart $6.50, 2 quarts $9". So 2 quarts it was! I could have opted for 3 for $12 but my self-control was strong that night, impressive I know. After bagging up my ice cream the super friendly worker insisted I try some flavors before I left. I think I ate a scoop of ice cream just from samples! I was going to just throw up 4 stars but then I saw this: http://baskinrobbins.com/spotlight/Thanksgiving2010.aspx An ice cream turkey cake. Genius. So who's coming to my place on Thanksgiving? peace, love, and good booze ~ chase read more

My fiancee and I came into this location yesterday. It's a nice little spot. The workers there are really nice and polite. Most important of all, it wasn't crowded...we had to leave a couple of places earlier because the line was through the parking lot and across the street. I hate that!!! It's frustrating, especially when IT IS FUCKEN HOT!!!! Anyways, we each got a banana split and they had it ready for us super fast. Oh and it was delicious, by the way. I highly recommend this particular location if you want to get in and out FAAAAST!!! read more

Original error with photo cropping on Baskin Robbins website, cropping half of the face off of the only subject in a photo cake (the birthday boy). Incompetent staff did not think to call or email me for the full photo, and instead printed a hideous cake and complete waste of money. Will never give this location my business again, and suggest you do the same. read more

The 31st flavor is all mine. Pistachio Almond. Look at how empty all the other containers are, and then look at the pistachio. That's because I be the only one who's eatin' it. read more

Though there are probably better "gourmet" ice creams out there, I still have very fond memories of Baskin-Robbins. It all goes back to childhood, and for some reason Baskin-Robbins Mint Chocolate Chip is still my all time favorite ice cream to eat. The combination of the finely chopped up chocolate, and just the right amount of minty-ness makes this the best. By itself, in a sundae, shake, or even in their turkey-shaped Thanksgiving cake (yes, I tried it) it just yum, yum yum. Kids love this place and there is something for everyone here. My only hope is that this location doesn't close up because it's the only one of three in the area that's still around. Eat more Baskin-Robbins! read more

Poor ice cream and service. I ordered pralines and cream in a waffle cone because I was driving so I asked for my ice cream in a cup with the waffle cone on top and told me rudely that they had to charge me for a cup and the cone. That makes no sense. You're charging me for the cone, why do you also have to charge me for the cup? That's what the ice cream would be in regardless. On top of that the ice cream was gross. It tasted like it had been left open in a freezer with other ice creams or put into a container that was originally used for another flavor. read more

I love this place. Hubby is very sick and the only thing he wanted was smoothies from here. The staff is so nice. Thank you for taking good care of my husband. read more

Deceptive coupons. Got ice cream a few days ago at Baskin Robbins on Victory in Burbank and got a coupon for sundaes--buy one get one for $.99. Coupon picture shoes two sundaes over flowing top of cups. Served us two totally under whelming half-full cups!! Very disappointing. Management says they used "EXAGGERATED" pictures on coupons. Meaning false advertising. WHAT A RIP-OFF. Actual sundaes use "child-size" scoops. Ended up paying $12 for two two scoop sundaes. Not going back!! read more

If I could, I would give them 3 1/2 stars. They need to work on their customer service skills but what do you really expect from teenagers who don't really care about their job. Ordered one of those root beer float cakes from the commercial for my dad for Father's Day. Cake came out great. When I went to pick it up, they seemed to have lost it for a moment. Glad I went in with the receipt even though they told me I wouldn't need it to pick up the cake. read more

They refused to use my Groupon and the store was a mess with spoons and trash on the floor. Ice cream is standard, but customer service was horrible. No thanks Mountain View location. read more

Love our neighborhood Baskin-Robbins at Yorktown and Brookhurst in Huntington Beach. The shop is so clean and well-stocked with all the great flavors of ice cream and sorbet. The staff at this store is so friendly and pleasant. read more

Lots of flavor to chose from, but Mint Chocolate Chip is what keeps me coming to BR. I've read reviews where staff has been inadequate and snobby, but thankfully as regular as I come here, I have never had this experience with the staff. They seem to be patient and friendly. I usually come in the evening...so maybe the night crew are more friendlier than the day crew? Come on the 31st of each month for $1.31 per scoop. read more

I was just in yesterday for the $1.50 scoop event and I had a great experience the girls there were both very nice and so quick on getting my order. Definitely going back on my lunch this summer for some yummy ice cream. read more

Baskin-Robbins 31 Ice Cream Stores - Ice Cream & Frozen Yogurt Near Me - Mountain View, California

BR13 beats out Ben and Jerry's, Cold Stone, Marble Slab any day. Pistachio is my fav. This location is next to Albertson's, off El Camino near Hwy85. read more

This Baskin-Robbins really stands out from the rest. The Asian woman who was behind the counter was super friendly. And the other reviews are true, it is really clean here: the floor, the glass, the seats. And there is a large convenient parking lot right outside. I only found this shop recently because I see it when I exit the brand new Camino Medical Center's parking lot. And, of course, the ice cream is super creamy delicious. Don't accidently go to the other BR also on El Camino in Mtn View (further North), that one has terrible service and looks crummy outside and inside. read more

Not much to say about the ice cream, it's good. But the most interesting thing is the drug deal that went down right in front of us. It made for exciting ice cream theater! read more

I love baskin Robbins in general. This one just so happens to be close to my house..... I went in and received some really snobby service. There was a line 3 workers and I was in the front of the line I was not quite sure what I wanted to get but when asked I paused ( mind you there's 31 flavored to chose from) the girl snarled at me to hurry up. I was mortified. Point is all baskin Robbins ice cream is the same: delicious but the service here sucks so badly I probably won't come again. I would rather travel 3 extra minutes to the other one across town then receive sub par service. read more