I was really disappointed with this visit. The single scoop and kids' scoop portions were by far the smallest I've ever received from any Baskin-Robbins location. On top of that, the ice cream was extremely soft and mushy, as if it hadn't been stored at the proper temperature. The chocolate ice cream also had an unpleasant freezer-burned taste, like it had partially melted and then been refrozen. The overall quality was not what I've come to expect from Baskin-Robbins. We usually love Baskin-Robbins, but unfortunately this location did not meet the brand's standards. If I had more time, I would have asked for a refund because the experience was very disappointing. My daughter's smiling and we are smiling but never going to this location again!. read more

Came in tonight after dinner and Jayden was the best . He was very polite and welcoming. We decided to go with the flavor flight and it did not disappoint. We chose chocolate chip, classic vanilla and butter pecan. The ice cream was amazing and well portioned . The vibe is very chill , noise level is normal and everything is very clean and well kept . There's plenty of tables so bring your friends ! Parking is ample and easy to find . read more

Baskin-Robbins - Flavor flight - Ice Cream & Frozen Yogurt Near Me - Glendale, California

So my daughter has me driving all over So Cal for this Dubai chocolate craze. Last month it was Anaheim and today it was Baskin Robins, of all places, for a Divine Chocolate [Dubai Chocolate] ice cream bar. And man was it worth it. I must say this is really really good and worth the drive. We went to another location nearby because my daughter had thought she was calling that location but they were very nice to tell us to come to this location. The owner was super nice and asked my daughter about how she had heard about the specialty ice cream bar. It was so good we placed an order for next week when we plan on being in the area. Of course we will be bringing a small ice chest with ice to take some to our family and friends. Also noticed that they have some beautiful cakes and chocolate covered bananas. A treat my dad used to take us to when we were kids. Love this place. read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - Glendale, California

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Incredibly delicious ice cream, Dubai chocolate is absolutely delightful. Very friendly staff. read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - Glendale, California

Beyond satisfied with this BR! After my daughter saw labubu cakes all over tik tok she had to have one for her birthday. As you can see they nailed it, it looks just like a real labubu! Taste was 10/10 as well! read more

Baskin-Robbins - custom cake - Ice Cream & Frozen Yogurt Near Me - Glendale, California

Trash service. The young lady working there was shockingly rude to me and my kids; to the point that I'll never come back. It's ice cream. No need to be so insanely disrespectful. read more

I recently went in to buy an ice cream cake and had a great experience. The staff were super helpful and nice. All the ice cream and cakes in the fridge were nicely stacked and clean. Parking is available right up front, which is very convenient. Although it wasn't busy when we visited, the location is ideal. read more

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They did an amazing job. The flavor was chocolate cake with chocolate ice cream. It's was a hit and tasted delicious . Thank you so much. Can't wait to order again. read more

Baskin-Robbins - Birthday cake - Ice Cream & Frozen Yogurt Near Me - Glendale, California

We tried the Dubai chocolate ice cream bar and it was phenomenal. We are definitely coming back! read more

Baskin-Robbins - Dubai Chocolate Ice Cream Bar - Ice Cream & Frozen Yogurt Near Me - Glendale, California

I came here and search of the viral Dubai chocolate ice cream bar, which was absolutely phenomenal. The employees are fast and helpful. Parking lot is huge and accessible. I'll definitely be back for more! read more

Love going to this Baskin-Robbins location. Super clean shop, friendly service, excellent variety of flavors and ice cream novelties & cakes. Tonight I came in for a 2 scoop Sundae ( Jamoca Almond Fudge & Mint chip) and the Dubai chocolate Ice cream bar. With repeat customers coming in at 7:30pm from the neighborhood and the employees know your name, this place is a gem. read more

Big Baskin Robbins, lots of flavor options. Wasn't crowded when I went and service was fast. Someone told me this is one of their "experiment kitchen" locations so we were able to try the Dubai chocolate flavor (and it was delicious). read more

Love the ready made cakes and the Dubai chocolate pop that I haven't seen before. Love the costumer service too.

Just returned to BR for their Cappuccino Blast. Disappointed they no longer carry nonfat frozen yogurt, as that would help to reduce calories...but, it didn't prevent me from enjoying a treat that took me down memory lane. Danny was kind and helpful. I will keep returning and hope they bring back nonfat frozen yogurt!! Until then, I'll have to get on the treadmill. read more

You know what are getting. Solid ice cream venue with a freezer full of ice cream cakes to go. However, the ice cream cakes are ~$55 which is wild! Lots of flavors of ice cream and several cone options available. Easy Apple Pay options. Crowded parking lot with other stores. Staff was average in terms of friendliness. Overall decent option if you are craving ice cream and in the area! read more

Next time ask "who is next" I didn't like waiting for a long time and to have someone walk right , then get service right away.

Omg! I just bought the Dubai ice cream bars and popsicle and it was delicious Must try! The staff here is awesome, very friendly atmosphere. Thx read more

So nice and perfect location!Easy going staff super friendly. Certainly made this Baskin Robins standout and I've been going to baskin Robbins for ever ! read more

Drove from San Bernardino for the best customer service and the Dubai chocolate ice cream bars Would drive back twice a week !!! Absolute best read more

Ahhhhh 31 Flavors. I've been coming to 31 flavors since I was a kid .. so many awesome memories .. what a treat it was to have our parents take us here for Ice Cream .. Nostalgic .. consistently delicious ice cream... I frequent this store often as I'm picking up .. Clown cones .. mini cones .. Ice cream cakes and much more I wanted to give a shout out to Aida she works at this location and another Glendale location on Central which is right by my house :) She's so nice and helpful ~ always smiling I actually thought she was an owner at one point ... To have an employee like this is golden ! Thank you Aida and 31 Flavors for always being consistent .. It's just a fun place to walk in .. brings me back to my childhood !!! Now go grab yourself a cone and enjoy!! read more

Literally haven't been to Baskin-Robbins since I was in my mid teens. Pleasantly surprised they are going strong with new flavors at least to me and with many new things and items in the store! The staff was great and the ice cream was delicious! read more

Baskin-Robbins - Double scoop featuring a scoop of Happy Birthday Cake and Old Fashioned Butter Pecan - Ice Cream & Frozen Yogurt Near Me - Glendale, California

DO NOT COME to this Location!!! We had a very uncomfortable expierence with the way we were treated. It was actually the owner herself. She's a middle aged Armenian woman who looks to be in her 60s and wears the pink uniform. I came in with my husband to buy my newphew a cake for his 12th Birthday. We live right acoss the street so we decided to walk over. We began looking at the cakes, my husband noticed she (the owner) was staring at us. A couple minutes in she walked over and said I couldn't look at the cakes with the door open and closed it on me while I was looking. I explained to her I was just looking for the flavor I wanted and it would only take another minute. She decided to stand next to the fridge and my husband asked her I'd she was going to stand there the whole time. She said yes because I looked long enough. I told her I can't see through the fogged door. She began to tell me again that I was already looking for long enough. 15 minutes to be exact she told me. I began to ask her what her issue was with us and she proceeded to just chuckle and smirk at us that. She had no problem doing this infront of other customers. I felt we were discriminated against by just the way she starred, judged, timed and acted like she didn't want our business. I hope this community doesn't spend their money here. I always try to support local but the audacity this woman had and the wat she treated us was disgusting. Spend your money elsewhere. read more

The most delicious ice cream, my child loves this ice cream, we always visit this place on weekends.

Service was amazing , staff is very friendly and kind. Drove a hour for the Dubai ice cream and staff was very welcoming , worth the drive

Parking: it's located in this small shopping area. You might miss it if you aren't carefully looking. I had to make a square. In this case, it's a triangle on the other side. The shopping parking lot has 2 floors. It's free parking What I like most about this Baskin is the parking area. It's well lit, spacious and not sketchy. The one near me has some bad road. Overall thoughts: it's your average Baskin Robbins! Definitely would recommend. Has ample amount of seating if you want to sit there. It's near the community college so just watch when you're planning to go. It might get busy in the shopping center. read more

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This place has the sweetest employees. I had ordered a cake online and in a hurry didn't notice it was for the next day. I called them and told them I needed it for the same day. They totally accommodated for me and had my full sheet cake ready within an hour. Thanks! read more

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Horrible experience over the phone at baskin robins in glendale!! Within the first 3 seconds i couldn't even get my question out and the female rep cut me off with an annoyed attitude, i then followed up with how many they had in stock and she said in the rudest tone "it doesn't matter if we have 40 or 10 were just selling them" This is my first time calling a baskin robins because of viral Dubai ice cream bars that got my attention, i live in downey and was going to make the drive but im not even going to bother, what a horrible employee to represent your brand, made me super uncomfortable and its a shame shes getting paid to provide service to your company shes kicking people out your business instead of welcoming in new customers, will not be going to baskin robins anymore to try out their new product read more

Baskin Robbins of Glendale ALWAYS knocks it out of the park. They have original designs and ice cream desserts that are so delicious! Their staff are always kind and hospitable. Wonderful customer service. read more

The owner Overcharges -! The price did not match the advertised prices on the board and she said they had not updated the register - this happened twice so the second time I know they Steal . Armenian lady in her 60"s and she also serves small portions - this will be the last time we visit - She teaches young employees to steal - great first job lesson lady . Karma is coming lady but we won't be back again. read more

There is tons of flavors and there is different types like banana split or milkshakes Also, you can take stuff home too and cute decorations. If you're kids don't like plain ice creams and it is a good dessert if you don't have any dessert at home and wanna go out for dessert is easy quick and fun. Go there anytime! read more

After an order gone bad once in the past, they made things better than ever this time. My son's special order birthday cake was perfection and turned out really nice. They asked me to print out of the eyes and fonts and bring them over. I did and it turned out really nice as you can see... just speak w the cake maker and he will take care of the rest. Kids asked for seconds and thirds and there was no cake left at the end of the party. Delicious cookies and cream Ninjago birthday cake hit the right spot for all and looked beautiful. read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - Glendale, California

I wish Baskin Robbins used Uber Eats. Grub Hub NEVER delivered my order and it wasn't cheap. $5 service fee plus $5 delivery fee which never happened. Uber eats has an app which shows you where their drivers are and they call you. Grub Hub says they delivered and called. It was only 1 min after they called that I tried calling them but they left. Bad customer service and it makes Baskin and Robbins look bad. read more

Baskin-Robbins - Mint chocolate chip. - Ice Cream & Frozen Yogurt Near Me - Glendale, California

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I love coming here!!!!! Free Samples Love the ice cream cakes too, so delicious! YUMMMMYYY! read more

Love me some Baskin Robbins Ice Cream. Always quality ice cream no matter what store you go to. Place is clean and staff is fast and friendly. read more

Baskin-Robbins - Mint & Chocolate Chip - Ice Cream & Frozen Yogurt Near Me - Glendale, California

Great service BUT they always close so much earlier than the time they say. I drove here to get ice cream on Friday at 9:15 and they were closed. Online it says they close at 10:00. They should change the hours online so people don't make the drive if they're not there! read more

I came here for my free birthday ice cream scoop because I was in the area. Sadly, they only had few flavors and they told me to drive to another location if I wanted more flavors. Problem was, that location was right next to an event I was headed to. I ordered gold medal ribbon because there weren't many choices! I didn't get the flavor I wanted and ironically enough they did not have 31 flavors!!! =( read more

Baskin-Robbins - Gold Medal Ribbon - Ice Cream & Frozen Yogurt Near Me - Glendale, California

The Ice Cream get a ten !!! Favorite flavors are Cherry jubilee and Jamoca in a cup. Service is a 5 out of ten. They have to many young people working their . They need to learn to listen to what customers order and take their time at the order. I shouldnt have to repeat myself 2 or 3 times to get my order right. There is only 31 flavors read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - Glendale, California

Great service. I ordered a shake and saw my server blend it and add more ice cream until the consistency was up to her standard!

Tigran and Emily provided us with excellent customer service. They made us the best ice cream sundaes ever. Emily and Tigran were very sweet and generous. They should be promoted as soon as possible because they are wonderful employees. read more

Baskin-Robbins - The Sundae Master - Ice Cream & Frozen Yogurt Near Me - Glendale, California

Ok one of the best Ice cream! Hat Tip... One I like the most are the ice cream cake... Most of the staff are friendly.