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    Baskin-Robbins

    3.5 (76 reviews)
    Closed 11:00 am - 10:00 pm

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    amit c.

    My daughter drew a picture to get duplicated onto a cake for her ninth birthday and they did an amazing job-hats off to the one who decorated the cake- It's one of the best cakes that I've had

    Check out the deals! Eat the yummy ice cream! Go!
    Dena G.

    There's a trend right now towards upscale ice cream parlors serving unusual and eclectic flavors at $5-7 a scoop, and those places are fun and unique. However, if you want a slam dunk and some good old-fashioned scrumptious ice cream at a reasonable price with quick service, go back to your roots and come to Baskin Robbins. My dad took me there as a kid. I scooped there as a teenager for one of my first jobs when I was in high school. And I still love good old 31 Flavors. The flavors are plentiful, and my old favorites from the '80s are still around. Quarterback Crunch: still there World Class Chocolate: still there Peanut Butter and Chocolate: still there Jamoca Almond Fudge: still there Rainbow Sherbet: still there Butter Pecan: still there Strawberry Cheesecake: still there Get my point? Sundaes, shakes, malts, floats....they're all there for you, and not pricey! Gorgeous ice cream cakes for parties and occasions. A shout out to Jason and Abby, two scoopers with fun and friendly attitudes. Abby gave me FOUR free tastes last night! Receipts give you free deals for future purchases. Downloading the app gets you a free scoop. $1.50 scoops on the 31st of every month. Note to management: it's a better idea to make that price $1.31 on the 31st -- more attention-getting and makes more sense! Baskin Robbins has been around for decades, and there's a reason for that: they rock. An oldie but a goodie.

    The actual size of the scoops as opposed to the pictures.

    No statement against the staff, but it is insulting the amount of ice cream they give you for a two scoop Sunday. I normally won't say anything, but this was too demoralizing. The scoop truly was about the size you would get If you made a circle with your forefinger and thumb, if not smaller. I asked the manager how can this possibly be worth $7.49? He said they are mandated to give kid size scoops in the Sundaes. I pushed back that they were asking for grown up sized dollars. He agreed to give me more ice cream totally missing the point of my feedback. I had a nice sized tip I was about to leave, but after seeing that insult, I put my cash back in my pocket.

    Who would order a cake with the image cropped?
    Vasquez Leonard V.

    The birthday cake are good but basic, my star rating is lower as I ordered my daughter's birthday cake online because of COVID. A picture cake. There was no quality control done as the website cut the image and when I went to pick up her cake her cat's head was cut off. They offered no explanation or apology...

    A fav of mine. Clown Cones! yay!!!
    John E.

    Got an itch - you have to scratch it right? That's kind of how me and ice cream are... When I want some I gotta have some. Came in to browse the flavors and tame the beast in my belly for the frozen treat that awaited me. My eyes locked in on an old classic fav of mine. The Clown Cone! They are so adorable and ultimately so yummy. Mint chip was my choice for today with the chocolate cookie platter on the bottom. Oh yea - that was good. Just a tad of frosting and even a cherry nose means no clowning around and it's time to get to eating this bad boy! The guy working was nice and inside was clean. Ice cream looked fresh. I couldn't help notice new frozen creations in the freezer case which I will have to come back and try out.

    On box... not on mud pie AND mispelled!
    Maggie Y.

    My order for a mud pie was placed over the phone with Shawn on 6/21, who was very pleasant. I specifically asked for customization on the pie and spelled the name out calling attention to the capital A in JoAnne and I was assured everything would be done accordingly. On 6/22 around 3pm, I called the store to confirm I would be picking up the pie later that evening and checked with the woman on the phone to verify the closing time. When my husband and I came in to pick up the pie in the evening, there was only one other customer in the store. A female employee was taking this customer's sundae order and the male employee was separately filling ice cream into large pan/container. Both looked at us but there was no greeting of any kind. Then, 3 minutes later, another customer walked in behind us. After another minute passes by, the male employee stops what he was working on and has a brief verbal exchange with this customer but then returns to continue filling his containers with his back towards us. Meanwhile, the female employee had put nuts all over on the sundae she is still serving even though even I had heard her customer state "no nuts please" twice so she then had to re-serve the sundae. After about 7 minutes, I finally get to ask the female employee to retrieve my mud pie. She proceeded to ring up the register and I asked if I could see the customization. When I saw that the writing was not ON the mud pie but on the cardboard box and mispelled, I asked her to re-do it on the pie. Both employees stated only the designated cake customizer person could perform this task and they were both not qualified. They also stated the writing is ALWAYS on the box and not on the cake. In my 30+ years of ordering a BR cake/pie, the writing is NEVER on the box! The Male employee proceeded to contact Shawn over the phone. My husband asked if they could just give us some yellow frosting in a tube and we can squirt it onto the pie to customize it ourselves but the male employee refused, stating the process is too difficult unless you are the "cake person", who apparently went home for the day already. All the while, my pie is slowly melting on the counter so we just decided to pay the full price $24.99 for pie and leave. No apology or offer of any discount was even mentioned. The female employee did say, it's not her fault, it's the "cake person's" fault. Needless to say, even though we have been patrons for over 9 years purchasing many cakes/mud pies/ice cream pizza, for every birthday and other occasions, we will no longer be coming back to this BR location in Toluca Lake on Riverside Drive ever again.

    Santa Ice Cream Holiday Cake
    Sarah M.

    I called all over Los Angeles and the Valley area Baskin-Robbins and this specific Baskin-Robbins in Toluca Lake was the only that allowed me to place a custom Holiday cake order the evening before Christmas Eve for pick up the very next day on Christmas Eve!! I was thrilled!!! The ice cream cake artist was AWESOME and so friendly! She let me customize my cake and did such a fantastic job with a short turn around time! I couldn't be with my family due to Covid this year so my roommate and I wanted to have a celebratory Holiday cake. This Baskin-Robbins went above and beyond to make this happen! I am so appreciative of their fantastic customer service and beautiful cake! They were so friendly and nice and I appreciated them making this Holiday Santa cake customized in such a short time so much! Don't hesitate coming here!

    Bday cake

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    5 years ago

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    8 years ago

    Nice parking. Good ice cream. Friendly employees. It's not gourmet like salt and straw but it's solid.

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    8 years ago

    This is our favorite location. My favorite is the strawberry cheesecake and the staff is really nice.

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    9 years ago

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    9 years ago

    Had some icee cream today this place is so busy and so small there's hardly ever parking but of course for ice cream I love!!

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    14 years ago

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    15 years ago

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    10 years ago

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    13 years ago

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    9 years ago

    The girls were very sweet and fast! Reminded me of when I was little! I got the kids scoop mint chocolate chip just like I remembered!

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    15 years ago

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    10 years ago

    Just got a perfect cappuccino blast from here. Would come back if it were closer to home.

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    16 years ago

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    16 years ago

    Friendly and helpful staff. We received great customer service on Sunday afternoon, 5/16.

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    Page 2 of 2

    Ask the Community - Baskin-Robbins

    Review Highlights - Baskin-Robbins

    I am so impressed with the customer service at this Baskin-Robbins.

    Mentioned in 2 reviews

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    SugarJones - Custom Paradise Cake for a Sweet 16 by Sugar Jones

    SugarJones

    4.8(119 reviews)
    2.4 miValley Village
    $$

    I ordered two cakes for my daughter's birthday via e-mail and the experience was a positive one…read more I sent her photos of what I would like and she executed them well. The flavor selection was decent. I opted for celebration and vanilla. The vanilla was so moist. The design of the cake turned out nicely. I wanted the cakes to be delivered and they were delivered earlier than expected. What a surprise. Thank you!!

    I found this bakery through Yelp because I was looking for a custom birthday cake for my…read moregranddaughter's 3rd birthday party. I contacted the baker about a Blippi and Meekah-themed 6-inch cake. The quote was $145 for the cake plus $25 for an edible image, for a $170 total before the amount later identified as tax. Free pickup was offered. I was dealing with several important things at the time and did not respond to the initial quote immediately, but I prepared my confirmation on September 12, the date given to decide and contacted the baker on September 13 to confirm the order. She accepted the order and provided payment instructions. I do not use Zelle or Venmo, but I have Cash App and was prepared to either pay cash in full in person or the deposit that way. Before sending the deposit, I asked one simple question: why was the total $186.63, including $16.63 in tax, when the quoted cake and edible image totaled $170? I was simply asking for clarification before paying. I asked because my understanding of California Department of Tax and Fee Administration guidance is that a whole cake sold to go is generally not subject to sales tax. I wanted to understand the basis for the additional charge before making my payment. I was not refusing to pay; I was asking for clarification. Instead of answering the question, the baker abruptly canceled my order. I attempted to call to discuss it directly, but was sent to her voicemail mailbox which was full and I could not leave a message. Afterward, she explained that she had become uneasy about the order and said she was canceling for the best. ‍ She also characterized my statement that I would accurately review my experience on Yelp as a threat of a bad review, which is not something I would do. I would never threaten anyone. I was explaining that I would give an honest account of my actual customer experience which is what Yelp is all about. What disappointed me most was that the order had been accepted and confirmed, yet asking a question about a charge resulted in the order being canceled rather than the charge being explained. I am a disabled grandmother and was trying to arrange a special birthday cake for my granddaughter's party. I would have preferred a simple answer to my question and a completed order. Based on my experience, I would not order from this business again. but instead I will go to back ordering from Nothin Bundt or Susies Cakes and just order the toppers online, that way I know what I am getting with no hidden fees.

    Photos
    SugarJones - My Special Day Cake

    My Special Day Cake

    SugarJones - Half sheet cake

    Half sheet cake

    SugarJones - Unicorn cake

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    Unicorn cake

    Erik’s Sweet Creations - Entrance

    Erik’s Sweet Creations

    4.7(60 reviews)
    2.2 mi

    Erik's Sweet Creations is incredible! Erik is a genuinely nice guy, and everything I've tried has…read morebeen outstanding. The peach mousse is definitely one of my favorites, and you can't go wrong with the tiramisu or the raspberry cheesecake. The macarons are also fantastic, flavorful, and perfectly made. Not only is everything amazing, but the mousse and many of the other desserts are crafted like works of art. You can tell a lot of care, skill, and attention to detail go into every creation. The pricing is very reasonable and worth every penny. If you're looking for exceptional desserts that taste as good as they look, I highly recommend Erik's Sweet Creations!

    I've now visited Erik's Sweet Creations twice, and both visits have been such a treat! This bakery…read moreis so clean, cute, and beautifully presented, and every time I walk in, I find myself admiring the gorgeous selection of pastries and desserts. I'm especially in love with their mousse desserts! During my most recent visit, I tried the Banana and Coffee Bean, and they were both phenomenal. Each one had a delicate, crunchy outer shell with an incredibly soft, creamy, and airy mousse filling inside. The Banana had a fresh banana purée-like filling that added a nice fruity flavor, while the Coffee Bean had a delicious mocha-like center. Beyond tasting amazing, both desserts were absolutely beautiful and almost too pretty to eat! My only wish is that they had a little bit of cake incorporated into them for some additional texture, but that certainly didn't stop me from enjoying them. They also have a great variety of cakes, cookies, macarons, éclairs, and croissants. Everything looked absolutely stunning and heavenly. I could easily spend way too much time here trying to decide what to take home! I also appreciated that the prices were very reasonable, and the staff was polite, welcoming, and helpful. My sister and I actually discovered this spot together while I was visiting her, and it has quickly become one of her new favorites! I'll definitely be back to try more of their beautiful creations.

    Photos
    Erik’s Sweet Creations - Birthday cake custom order

    Birthday cake custom order

    Erik’s Sweet Creations
    Erik’s Sweet Creations - Autumn decorations outside the store

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    Autumn decorations outside the store

    Katina Bakery - Meh, nothing special cost $40 dollars

    Katina Bakery

    4.2(39 reviews)
    3.4 miNorth Hollywood
    $

    I love lamajun. I have tried several Armenian bakeries within a 15 mile radius of my house (Sherman…read moreOaks/Van Nuys) and Katina's lamajun is far superior to all the rest. I now no longer need to look any further.

    I'm currently standing here waiting for an order of 16 lamajunes. I've been here for 35 minutes…read morewaiting around. It took 15 min for them to finally ask me what I wanted to order. Now 15 minutes waiting for them to being out my order. I'm still waiting.... It's super hot in here and they have zero customer service, not even an acknowledgment when I walked in. A simple hello how are you would be better than then me just standing there for 15 min waiting for acknowledgment. What pisses me off is that I had to wait 20 min to order to find out that they don't have anything but lamajune. No cheese boraks or anything else other than jamajune. Why don't they tell people hey by the way you guys are standing around waiting but just wanna let you know we are out of a lot of items so people can know what they are doing. Shitty experience and I paid $40 bucks for 16 small ass lamajunes that are mid. Charging all this money they should have enough funds to add an air conditioning unit to the lobby cause it felt like an Asian sweat shop in there and the cooks were coming out the back with sweat dripping off their foreheads. The place looks so old and run down and it needs a facelift asap. Stop wasting peoples times and giving them a mid experience

    Photos
    Katina Bakery - Signage from outside. Couldn't take a picture of the interior because there were a lot of customers.

    Signage from outside. Couldn't take a picture of the interior because there were a lot of customers.

    Katina Bakery - Mostly cakes, and other types of individual pastries at the bottom.

    Mostly cakes, and other types of individual pastries at the bottom.

    Katina Bakery - Lahmajune. (Armenian Pizza) I have had better

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    Lahmajune. (Armenian Pizza) I have had better

    Cake N Bake - Have you yet got a chance to try our top seller!?
Find our honey cake in store or order online...

    Cake N Bake

    4.7(48 reviews)
    3.9 miSun Valley
    Certified professionals
    Women-owned & operated

    What a super-nice experience at Cake N Bake!…read more The family has been craving cake for a couple days. I haven't done much baking because of the sweltering heat in SCV. I mentioned seeing Cake N Bake on Yelp a few weeks ago and the daughter went into a rabbit hole. She read reviews, looked at pictures and found TikTok videos. We're so glad to have finally taken the quick drive to Sun Valley. You can't miss the elegantly simple white building just before the corner of Vineland and Saticoy. We had a pretty good idea of our choices, but it was fun to look at all the tempting flavors. We chose... Dot Cake Birdie Tiramisu Vanilla-Crunchy Hazelnut Choco-Crunchy Hazelnut Choco-Nutella Banana Pudding Pear Our daughter could not wait to dive into the Dot Cake and she absolutely loved it. It was fresh with a wonderfully tender and moist crumb. The frosting was perfectly sweet. My husband had his favorite Tiramisu. He was very quiet as he devoured it. :) I had the Birdie slice. Beautifully layered with honey and custard, then topped with dark chocolate. All the flavors were distinct, yet all came together deliciously. We saved the rest for later....just not sure how much later. :) Excellent service today from the young lady in the super-cute denim outfit. We'll be back to try more flavors!

    I love the small shop with all the flavors in small bites to try. They have a big shop with full…read moresize cakes so this is a great spot to try the flavors. They have unique flavors like honey and spinach. I tried a box of: 1. Spinach cake 2. Choco raspberry cake 3. Honey cake 4. Vanilla dot cake 5. Chocolate nutella

    Photos
    Cake N Bake - Berry Cake Traditional vanilla sponge layered very light and fluffy mascarpone/cream cheese filling and fresh berries.

    Berry Cake Traditional vanilla sponge layered very light and fluffy mascarpone/cream cheese filling and fresh berries.

    Cake N Bake - Honey Cake. A gravity-defying layered cake with notes of honey and caramel. It is decadent, beautiful and absolutely delicious.

    Honey Cake. A gravity-defying layered cake with notes of honey and caramel. It is decadent, beautiful and absolutely delicious.

    Cake N Bake - The Pavlova
Fluffy meringue shell filled with lemon curd, mascarpone/cream cheese filling and fresh berries.

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    The Pavlova Fluffy meringue shell filled with lemon curd, mascarpone/cream cheese filling and fresh berries.

    Baskin-Robbins - icecream - Updated September 2026

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