Baskin-Robbins, thank you for making that cake Wen I really needed you to make it. I know you guys worked hard to get it done on time. The food was great service was great and what a great atmosphere when you walk in and are greeted by your staff that are all friendly thank you once again. read more

Baskin-Robbins - The outside of Baskin-Robbins on countryside Road Turlock California - Ice Cream & Frozen Yogurt Near Me - Turlock, California

Employee got mad at me for opening the door to the freezer while trying to look through the cake flavors available. She raised her voice telling me I can't open the doors because the cakes are ice cream............. Which is why I'm at an ice cream shop looking for a cake in the first place lol and I would like to know the flavor of the cake i would be purchasing. read more

I was driving home from Atwater on Hwy 99, and my first glimpse of a modern shopping center was in the City of Turlock. Oh boy, lots of choices! So I drive around, and I see a Baskin-Robbins. It's not too busy, so I go in and order my usual.....a scoop of coffee and a scoop of chocolate. The young lady eagerly scoops my order and tries to suggestive sell. Then she rings me up, and....Whoa! That total seems a little low. I ordered the same thing, so what's different here? It might be my imagination, but the prices are slightly lower here than in the central SF Bay Area. So, clean shop, eager staff, and lower prices. Free parking in lot, Countryside Plaza. Hwy 99 and Fulkerth Rd, Turlock. read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - Turlock, California

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Amazing work I called and placed the order online they were super nice and let me choose the ice cream scoops that go on top of the cake and thank you so much to the lovely ladies that made this cake read more

Baskin-Robbins - I loved how it came out I didn't even ask for pink sprinkles so they surprised me! Thank you to the lovely people that made this cake - Ice Cream & Frozen Yogurt Near Me - Turlock, California

Always an enjoyable experience. Employees are always friendly, courteous and knowledgeable. Every location is always clean too

Service was great! The girl helping us was very playful. No photos but the ice cream was good.

Chef is spelled as such. I wrote out what I wanted on the cake and how I wanted it. Spelling and capitalization are important! Maybe I should blame public schools. read more

Baskin-Robbins - Here is a cake that was supposed to say "Congrats Chef Omar" Guess spelling and capitalization don't matter. - Ice Cream & Frozen Yogurt Near Me - Turlock, California

How is this place open ? Garbage. Got sick after I had their ice cream. Never again. Place is dirty and gross. I wish there was a 0 star option. read more

We came here on a Sunday after dinner. The kids were good so we figured they deserved a little treat before we headed home. I admit it was later than I would like to have the kids out on a school night but we found ourselves here at about 9:45pm anyways. Right upon walking in I noticed two team members. A younger man and woman. Maybe in their 20's. He was nice. She needs to be retrained. You could sense her hurry and lack of patience the second we walked in the door. The kids sampled a few different flavors and then each had a kids scoop in a bowl of their favorite for the day. She let us know fairly rudely that they close at 10pm. No big deal, we planned to be super quick and back on the road ASAP. Then she just kept reminding every 2-3 minutes how much time we had left. If it wasn't so cold outside we would have just went out there to get away from it all. Instead we had to stay and tough it out. We were finished and cleaned up with plenty of time before they closed and left. The ice cream was good but I strongly suggest a different location. read more

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i got a rootbeer float and they used a already opened bottle of soda and it tasted super watery would t recommend

Update: Like I had mentioned you're very cheap/ stingy, so much that you most likely don't even store your product properly. As of 6 days ago someone else left a review saying your ice cream got them sick!! I literally told ya so!!! 0 stars. read more

The customer service here is top notch. I came in for a cake. I needed three names added to the cake. The nice girl not only Made it happened, she went above and beyond to put each name in the color of my choice. Well she kind of put them in the colors of my choice. She was suppose to put Carly's name in purple and Kaylinah's in pink but she Switched it even though she wrote it down correctly. Haha. Still Thumbs up. The ice cream cakes here are always delicious. read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - Turlock, California

Bought an ice cream cake for my granddaughter at the last minute. The were able to write Happy Birthday and DeAnna in less then five minutes. read more

I love the brownies really hits the spot everytime I'm craving chocolate when it's that time of the month and the Oreos n cookie cappuccino Blast!!!!!! love it and there cakes definitely recommend to all my family and friends read more

Went to Turlock Baskin Robbins and once again, had the best service ever!!!!! Thank you guys and we will definitely keep returning to THIS exact location!!!!! read more

Baskin-Robbins - Fright Night Scoop - Ice Cream & Frozen Yogurt Near Me - Turlock, California

Went is last week to order a cake. I went through the book with my daughter and she was disappointed that there was no cake with a pig. One of the employees wrote down my information and I received a call back asking what kind of cake I was looking for. After talking with the decorator they said they could make one. We went today to pick it up and my daughter was so excited, she absolutely loved it. Thank you Baskin Robins! read more

Baskin-Robbins - Pig cake - Ice Cream & Frozen Yogurt Near Me - Turlock, California

The ice cream is so good and they have so many flavors to choose from. The environment is so fun and the music is cool too. I love going with friends or by myself. The cappuccino blast is my favorite. They have a lot of new flavors every now and then. Soooo gooood:) read more

Wow they are now charging for service that are part of the service . It's crazy expensive and they want to add to it!!! Seriously not worth what you pay for !!! One of my biggesT pet pevees is not filling up the cup it's already a 6 dollar drink fill up the cup!!! Train employees to have better customer service!!!!! read more

They don't put the cashiers name on the receipts, otherwise I would have mentioned her name But the young girl was very rude and there were no other customers there for her to rush us the way she did and her co-worker was just standing there, watching. (Happened @ noon so they definitely weren't closing either). I would put No stars, if I could. read more

I ordered an ice cream cake in person, a week in advance of my daughter's graduation party. I did not order anything special, I saw a cake in the freezer which was basically a large ice cream sandwich. I chose the ice cream flavor and asked for "Congrats (daughters name)" to be added in red. They offered to add Oreos to the top, I said sure. I got a call a few days before pickup and was questioned on the choice. I confirmed I wanted the chocolate chip cookie cake with chocolate chip ice cream in between and "Congrats ..." written in red. One day before I was called to tell me they were out of the large cookies! They offered to give me a slightly larger pre-made cake with chocolate chip ice cream but would not let me choose the cake flavor unless I wanted to pay more? They confirmed what I wanted written in red. When I picked up the cake that I ordered and had previously confirmed three separate times, the cake had no writing in it! I had to wait for the writing to be added. What was the purpose of pre-ordering? Never again will I trust this business. read more

The service we received was so amazing and we will definitely be back again. They made us feel welcomed and gave us an amazing experience. They offered us free samples. The cake freezer was well stocked with a variety of cakes. I highly recommend this place if you need a cake for any occasion. They also take cake orders online to pick up within 24 hours. read more

DO NOT GO TO THIS RACIST BASKIN ROBBINS! My sister, mom and I recently came here to pick up my birthday cake. We waited In line outside because there was a sign saying only 4 guests allowed inside. As we were waiting a white couple disregarded the line and the sign and walked inside making it more than 4 people. We observed not one associate inside said anything to them about the capacity but still we waited outside to follow the rules. As a couple of customers walked out my sister, mom and I started to walk in and a male employee yelled out that only 4 people were allowed inside. This caught us off guard because there was clearly more than that before we walked in and the only difference was that in our party we were Hispanic and not white. So I stood outside while my sister and mom went in because I didn't want my mother waiting outside in the heat while they picked out my birthday cake. We will NEVER return to this racist ass Baskin-Robbins. read more

Horrible service. Their was a lot of people buying ice cream and I ordered over $40 worth of ice cream and gave the guy a $100 dollar bill that's all I had and he wouldn't accept it cause they didn't have change supposably not only that but he gave me my orders wrong and the sundae he made looked disgusting everything was all over the place. I left and didn't buy anything. Very disappointed with the new employees they have specifically the guy with the longer hair. read more

Love ice cream and B and R has the best. No ice milk here just rich creamy real ice cream. The two hand packed qts for $10 is good

The polar pizzas are fantastic! Great substitute for your typical pies or cakes. The employees were very nice as well.

Got a milkshake here and it was literally 90% milk and 10% ice cream. So watered down by the milk.

A couple of friends and I have tried attending this establishment on multiple different occasions and it never seems to be open. This occurs more in the evening; sometimes an hour and a half before closing. (I live very close to this Baskin Robbins) I will not be attending this location any longer. read more

Walked in today at around 8 and the timing was great. When my friend and I first walked in we were greeted by the two lovely girl behind the counter which were Kassidy and Bianca, I believe. Kassidy was the one to take our orders and ring us up. She asked if we needed samples and was very helpful when it came to choosing what flavor to get. They had a wide variety of selections and they all looked delicious. My friend and I got a cookie with ice cream which they serve with a warmed up cookie and a scoop of ice cream. I got the Oreo ice cream and the chocolate chip cookie. Great prices and a great treat. The service was amazing and the place was very clean. Will definitely be back soon. read more

Great service atvthis location would totally be back! The cakes are just Fantastic and delicious. Whoever makes those cakes great job!!!!

Great ice cream, fast service, friendly employees. In case you didn't know--last I checked, every Tuesday from 5 pm to close you can get a kids scoop for $1 and a regular scoop for $1.50. Pretty awesome if you ask me :-) read more

I loooove this place! The staff is young and friendly.. I get two types of ice cream with fresh bananas and nuts! Mmmmm! Pretty reasonable prices! They also have one dollar scoop days! read more

Ice cream is ice cream to an adult its nothing to a 5 yr old is the excitement of going to the ice cream shop its choosing to get an ice cream cone just like mom. I went in today to get a simple ice cream cone not a Sunday not a shake just two scoops on a cone for me and my son. The girl was just rude not listening to what I ordered putting it into a cup and giving attitude when I corrected her and told her I asked for a cone. Attitude like hurry the *** up rolling of the eyes. It takes what 1 minute to scoop ice cream and is the attitude necessary. I get it people have bad days but i have been here before and it seem like she's just one to be in that mood. You work with families you work with kids learn how to smile be happy you have a job it could be worse. read more

Ice Cream.....is there anything ever bad with this? Baskin Robbins seems to have lost much of it's clientele to Ben & Jerry's or Cold Stone, but this Turlock location is always busy. Winter or Summer it's always packed with singles, couples, children and families. And for those that don't know Raspberry sherbet has been discontinued. On any day it's good to see that old skool still lives on.....sugar cone & a scoop of mint chocolate chip yum :) read more

The staff is so friendly and fast. Even though they were busy, I was waited on in a timely manner. Plus who doesn't love ice cream?

Ice cream: awesome! Customer service: not so much. About 2 weeks ago we had a specific flavor. And today, I called to inquire as if they still had the flavor and was adamantly told that they'd not had the flavor for 5 months! When I reiterated that we had just has it two weeks prior, I was told I must be mistaken - I just love it when a business is willing to call someone (who is a loyal paying customer) a liar rather than taking the time to check their inventory and the facts! read more

Good service and nice crew members. I appreciate the nice attitudes and good smiles. Great banana splits and Oreo shakes as well!

Marisela was not very in tuned with her job... In the middle of making our 2 items she asked us 3 times what we wanted... Total blank look. Lol I asked what kind of fruit was in their "fresh fruit" smoothie she grabbed a jug & put it in my face to read the ingredients... Smh.. Service sucked this time. read more

Went in tonight at 9:55 and there were customers actively ordering. Right as we were walking in a red head young girl runs to the door to say they're closed. My husband and I said it's not 10pm yet and we already know what we want. She responds by saying that the people already in the store are the last customers then proceeds to lie and claim that after they pay the register will shut off and no longer work because it knows they're the last customers so it's not possible for them to serve us. SUCH AWFUL customer service. Why lie!? As if most of the population doesn't understand how a cash register works and as if we appear that stupid to believe that. At least own up to the fact that you're just not interested in serving customers and you're trying to leave asap. I thought closed at 10pm meant closed at 10pm. The red head girl gave terrible customer service, was very rude, unprofessional and should probably look into a job where she doesn't need to work with people and can leave when she pleases not worrying about whether or not it affects business. read more

Horrid service....at least acknowledge that I exist. I walked out after being the forgotten customer.

Sizes of ice cream were tiny. Customer service was horrible. Go to the one in Merced or Modesto ca. They will give you the amount you are paying for. Sad and discouraging. read more