The battery on my golf cart died, the warranty from the cart mfg was only 6 months. The battery I bought today is under warranty one year and has more amp hours than the original one. I was impressed by the courteous service I received and will recommend this shop to my friends who have the same golf cart. read more

I was told by a retail representative that my Samsung Galaxy Note3 had a dead battery(could not be recharged) and was advised that Batteries+Bulbs could help me. I'd never heard of it so I decided to give them a call first. Earlier today, I spoke with Robert over the phone. He verified that they had the battery I needed in stock, gave me the price, and told me they could swap it out for me in less than 5 minutes. I was able to make it in about 7pm and David helped me. He verified the phone I have so that could make sure he gave me the right battery. Found it on the shelf, and swapped them out. I was in and out in less than 5 minutes. When I asked about why the battery would've been broken, David shared with me that while leaving a phone charging for an extended period of time is bad, even worse is using the phone while it's charging. I appreciate the speed and customer service. read more

Great place and awesome service. Go and check them out for all your Battries & Bulbs and LED Bulbs. They are knowledgeable and have up to date info on battries, cellphones, cellphone repair, customer battery packs, and car battries. Dave, Robert, and Scott are the right people for your battery needs. read more

Batteries Plus - Car battery diagnostic test and full car report avaiable at this locations. - Battery Stores Near Me - Brea, California

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I have a older Samsung S4 cell phone and the battery is getting old (it's the second battery). It's one of the older models where the user can change the battery. I called around and googled and nobody seems to have a replacement except Amazon and this place. Amazon can't be trusted, on multiple occasions I've bought "new" stuff that turned out to be years old and no good. This place has brand new S4 batteries (and in stock!) and you can see that they aren't old stock that has been sitting on a shelf since the phone was new... I bought one for $39 and installed it... all of my phone weirdness and misbehavior is gone and it now lasts 2 days instead of 4-5 hours. read more

I don't know if it is because my wife and I look young but the employee totally ripped us off. We were kindly greeted with a "Hello! How can I help you?" To which we responded by we needed new batteries for our key fobs. He asked to see our keys and took our key fobs to the service desk without explaining any pricing or what he would be doing. Did not ask for our consent to replace the battery or tell us what type of battery we wanted/needed. About 5 minutes he goes to the cash register and says it's $12 for replacement and installation fees. We were surprised to see such a price because the batteries on the wall advertised $3.57 and because we never asked him to replace our batteries nor install them. My advice: if you go here is to know what you want and ask for it yourself. Don't give them anything unless you know what service is going to be done and for how much. read more

Went in last Sunday, my car battery was low since I haven't been driving my second car much because of the pandemic. Robert was the person helping me out, he tested out my old battery first and recommended charging it, since I don't have an indoor garage nor a place to charge my car I couldn't do it myself, he also offered to charge my battery but it was also going to take a bit of time which I didn't have so I just decided to purchase a new one. He installed it for me pretty quickly, even though getting access to my car battery is not easy, he was very professional. I was in and out of the store in 10 minutes with a new battery installed. Thank you Robert. read more

Robert the technician that took a look at my sons phone was informative, helpful and professional. I called him several times to clarify and even check into getting a refund. Each time he was very patient and answered all my questions. Good customer service is what you will get from Robert! read more

If I cold give less I would. These crooks took a battery of mine to charge up and said to call back the next day. I still purchased a new battery from them, that day, as I needed to move the car and if the battery didn't accept a charge, I didn't want to drive back to buy another battery a day later. A day later we spoke and the store told me that the battery is totally dead and didn't accept the charge. They said they would throw a $10 core charge credit back to my credit card. I told them not to do that, I would rather pick up the battery They seemed surprised an asked what was I going to do with a dead battery. I had a strange feeling they were lying to me. Long story short, I brought the battery back home and threw it on my charger and it's fully charged. Batteries Plus lied to me in an attempt to keep my $200 Odyssey PC925 battery. I'm writing a letter to corporate and never coming back to this place again. What a bunch of crooks. read more

This review is long overdue, but I just wanted to sincerely thank Robert at Batteries + Bulbs (Brea) for his customer service and thoughtfulness. We had been having a lot of trouble with our ADT alarm panel and it was eating up our batteries left and right. We had been purchasing them from Amazon (our first mistake!) and we finally called Batteries + Bulbs for help. Robert was so responsive and was able to whip up a new battery for us very quickly. In the end, we actually did have something wrong with the ADT panel and it wasn't the battery, but we're sure glad to know Robert is there if we ever have other battery problems. He is highly skilled and knowledgeable. Thanks, Robert! read more

Great place to save money on a Harley Davidson battery much better warranty and save $40-$50 as well

Talking about customer service. Robert was the best and very knowledgeable. If you need any assistance on cell phone or battery, you have to come here. You will be 100% satisfied. read more

Forgot to check in but this place is cool. They even replaced the garage door remote control batter that I came here for. Very reasonable prices and good service. read more

I was an idiot lost my spacer for my motorcycle battery and I called them, spoke to Robert, he said he had one. I went in and was greeted warmly. Charles the man at the counter got for Robert for me. He showed me the part to make sure it was correct, I asked how much and offered to pay. He would not take my money. If you need any type of battery from Car , motorcycle or cellphone , go see either Robert or Charles. These guys have earned my business for life. Thanks batteries and bulbs. John Addington read more

Robert, the guy who works at batteries plus is so amazing and informative. He really is an expert. I have broken my iphone screen 4 times and he has always been great and timely about fixing my screen. He knows alot regarding phones batteries and even garage door buttons. He is quick to examine everything thoroughly to determine if the problem is with the battery or the device. If the problem is not the battery and he cant fix it then he is informative in giving you information on how to fix it or where to take if its beyond their scope. The owner if funny and hard working. read more

Only give them 2 stars because their work was really good. Now if we go for customer service, cannot give them any stars. Took my iPhone in to have the cracked screen fixed, got there at 1:51 and was told it would be done for sure by 3:00. Sat in front of the store from 2:30 to 3:00, went in and was told he got very busy ( now remember I was sitting in front of the store) and would need another 45 minutes. When I asked why someone did not call the cell number I gave them, well really no answer. The man I assume was the manager had nothing to say either. I rate places on customer service my time is just as valuable as theirs and I at least deserved an apology, which did not happen. Oh wait didn't tell you they had enough time to chit chat with the guy in the cigar store. read more

Went in for a replacement battery for my cell phone and was told I was going to get an original battery. That was not a complete lie but it wasn't the right one for my phone went back and one employee tried to convince me that it would work, obviously I was not going to pay $40 for the wrong battery well took three trips to get the right battery (not original) needless to say I will no longer take my business there. Only plus is that most employees were very helpful. read more

This was my last stop on a wild goose chase to find a 4.8v 2000 mah NIMH battery replacement for my ADT alarm touchscreen control panel. After 3 phone calls to customer service, ADT said it would cost $140 to send someone out to replace the battery. Well, I decided to take matters into my own hands and ordered one off Amazon. Fail. The connector was not compatible. I also checked Home Depot and Radio Shack with no success. The Radio Shack employee recommended Batteries Plus Bulbs in Brea. Robert was able to rebuild my battery for a great price and it was ready the next day! No more incessant low battery beeping from the touchscreen! read more

Great store and great customer service. I purchased some Rechargeable batteries about a month ago. I installed them a week latter, after which my transmitter and receiver would not work correctly and the batteries would not last long, the units appeared to be broken. I went back into the store and Robert went way out of is way, 1st testing my old batteries, then disassembling my units, testing them both, including my charger. He fixed something and they now work wonderfully. What a great experience, he was all about customer service, I am a FAN of the store! Go there, they will take care of you read more

Best buy and ATT wouldn't change the broken screen in my I phone 6. Batteries plus suis it in an hour at half the cost. The repair came with a6 month warranty and phone is like new. read more

DEAD CAR BATTERY SOLD HERE!!! I bought a battery here on Dec 2015 shortly after Christmas. The night before I bought the battery my car wasn't starting, so I called my insurance company and they sent a guy to jump start my car. The guy ended up telling me that my battery needed replacement. The next day I searched for where I can buy batteries online and I found this place nearby which I thought was convenient. BIG MISTAKE. I went home installed the battery which is pretty simple given the proper tools and my car again would not start. Christmas had just past and I could not afford to get my car towed to a shop to see what the problem was so I decided of putting my car from getting fixed for a while. It has been 1 month and a half since I bought that battery. Now with some extra cash, finally I can now get my car fixed. At this point I'm thinking there has to be something wrong with my car cause the battery was new and I'm speculating it could be the starter, etc, etc. So, I get my car towed to a shop that my friend highly recommended. I stay for about 20 mins and they finally get to my car and the first thing the mechanic checked was my car battery. He told me my battery was DEAD. I was in disbelief and told him that is impossible and that was a new battery. I explained to the mechanic that it might be another problem like electrical or something cause my radio and even the remote control for the car would not work as soon as I changed the battery I bought from Batteries Plus Bulbs. He showed me that it was only charging 7 out of 12, whatever that meant. So I called Batteries Plus Bulbs a few times to explain the situation and they too were in disbelief and wasw very defensive in saying it was impossible for the batteries to be dead and that they don't sell dead batteries. My mechanic had batteries laying around and he tried out the battery on my car, to my surprise the car started with no problems. My mechanic told me this battery is bad and I need to get a new one or get an exchange. So I called Batteries and Plus Bulbs for the 3rd time and told them I was bringing in the battery back cause it was bad. The guy again on the phone was very defensive saying that was impossible and that they go trough that type of battery all the time having it in STOCK and there is no problem with it. I get to the store and at this point I am very upset about this whole situation. The inconvenience of being sold something DEAD is no fun at all. In my mind I can just go there and swap the batteries and I could take the $50 hit that is going to cost me for getting my car diagnosed in this shop. When I get there an employee who help me when I bought this battery came to the front desk, honestly really cool guy I didn't get his name though. He told me there is a warranty and they would have to charge my battery for 2 days and find out if there is anything wrong with it. He also mentioned my battery was now charging at 2 instead of 7 like how my mechanics showed me. Hearing that made me more upset cause this is becoming more of a hassle. Not only did these guys sell me a DEAD BATTERY, I am wasting my time now driving back and forth to see if there is something wrong with a battery that should have been brand new and in perfect working condition when I bought it. I asked for the store owner who happened to be there and it seemed he was well aware of the phone calls and the situation. He came at me very defensively and upset when I told him I was sold a DEAD BATTERY. He said that was impossible and was visibly upset cause I saw him shaking when I said that. He got very confrontational when I asked for a refund or a new battery, giving me bad customer service. I informed him that I will be filing a bad Yelp report and will be reporting them to the Better Business Bureau. He recited his information as quickly as possible when I asked for it, he did it in a manner where you can tell he was acting like he didn't care but you can tell he was upset that I was going to report him. I asked him if I could borrow a pen to write down his name (Scott Carsrud) he told me, "I already told you". He then walked to the front desk gave me a pen and insulted me saying, "you can even keep the pen". Now this guy is being very rude at this point and all I could do was point out how mad he was cause he was shaking, honestly I was getting ready just in case he threw a punch hopefully I would be able to move out of the way. I told him just give me a refund or give me a new battery cause I do not ever want to deal with this guy again. He then mentioned there is a 14 day return policy in his store, he now looked happy that I wasn't able to get my money and kinda smiling being immature about it. I tried to exchange the battery but its not in stock which means they lied to me on the phone saying earlier that they go trough and carry that battery all the time. I felt like I was dealing with a high school kid dealing with this store owner. Back in 2 days. read more

I bought two batteries for mobile phones. The batteries didn't last six months before problems started. Less than a year and the batteries are done. Don't buy their mobile phone batteries...very low quality products. Buy OEM batteries from amazon. read more

Looking for a battery for my boat, and not knowing where to find what I need, I spent about an hour calling around until I called William at batteries plus Brea!! He called other stores, explained to me the different options I didn't know I had , and was just all around friendly and helpful. Not the typical rushed don't bother me inventory check. This place is what customer service is all about! read more

Good prices and really good service. Ask for Robert he always helps me when my phone is having issues, and does a great job!

Took my dead Neuton lawnmower battery to Batteries Plus. They had the exact product I needed and compared to buying it through Neuton, I saved about $75. But the exceptional part of this visit was the service. Robert took the time to show me how to disengage the battery pack and connect the new one. Actually, he did everything. He even determined there was a faulty connector and replaced it for free. Great service and a very helpful young man. I wish I could give 10 stars! read more

I went in to buy a battery for my watch, even though the battery was low the watch was still ticking with movement. The owner asked to see my watch and proceeded to open it and took a screwdriver to the back of it. Needless to say he immediately broke the delicate swiss battery connector on my $500 watch. He handed the watch back and said, "No ticky", as the dial no longer would move with either battery. He then showed me with a voltage meter that the new battery was good and my watch was bad. He did not offer to fix it at that time. I went to a specialty watch repair place and they found the broken metal connecter fallen into the watch and showed me it was snapped off. The cost to fix $75... Long story short, I called Batteries Plus corporate and after some finger pointing and phone tag they had the owner write me a check which I picked up from the owner. The entire event was very inconvenient and I was not compensated for my time in dealing with corporate and driving around having my watch repaired. I would not recommend this place. read more

Customer Service above and beyond!!!!! As a single woman with little knowledge of what I needed I was nervous about being taken advantage of. Scott did just the opposite. He was extremely patient with me, explaining clearly my different options making sure I understood each one. This was quite a large project requiring some trouble shooting and extra labor. All the employees involved were extremely professional and caring. (Mike was outstanding as well.) Scott even took the time to call and make sure all was working well a week after it was all completed and paid for!!! This is truly customer service above and beyond! You can be sure I will return to Batteries Plus and send all my friends and family there as well. I could not have been happier with the price, product & final outcome or the service! read more

Very professional. They tried a couple things on my son's iPhone but he had damaged the brain. They gave me a complete refund. Would highly recommend them read more

Took a broken Iphone 7 in to Robert and let me tell you when I review this place as "as good as it gets" I mean it. Robert was great from start to finish- Communicated with me all the way through and had the phone done in no time flat. Loved the Customer Service received from Robert; this store has a true gem working for them read more

I was having a really hard time finding a new battery for my phone. On the recommendation of someone at Best Buy, I went to Battery Plus. The battery I needed was not in stock, but I was told a shipment would be coming in the next couple days. Robert wrote himself a note to set one aside for me. When I popped in to see if the battery arrived, he remembered me AND the battery had come in! Great store, great service. Thank you! read more

batteries. as well as other things you would not expect a very strange assortment of cell phone accessories, power items, cords and a whole lot of other stuff. i would suggest going there for yourself and checking the place out for yourself, it is something interesting to do if you are in the idea. read more

The battery in my cell phone wasn't charging. T-mobile of course doesn't sell the batteries to their phones so I found this place. They had a battery...they charged it ahead of time so I was good to go! The price was reasonable and it came with a year warranty! Scott was personable and helpful...got a slight attitude from the assistant but it was handled by Scott. All in all a good experience..I will be back for my husbands watch battery. read more

Excellent work finding my random battery for a child's motorized vehicle. Service was great, friendly and reasonably priced. Judging by the inventory I saw in store, if they don't have it you may not need it. Friendly crew and easy to find location. read more

I brought my iPhone in for a battery change as it wouldn't charge at all. They had it changed in about 45 minutes saving my day. The two men I spoke with were professional and friendly. I have used the battery for a week with no issues. read more

Friendly staff and they always seem to have exactly what I need, even if it's some odd ball battery for an old ATV or MC I'm working on. Prices tend to be high on some items so beware but if you're in a jam and have a quad which won't start or a home alarm system which keeps chirping about it's battery being low it's hard to beat this place. read more

This is one of my favorite stores because they do exactly what they say batteries and bulbs. Not a place to shop and linger but a get in, get what you need, and get off to the fun things place.They have a vast array of bulbs and batteries from hobby vehicle batteries to watches to holiday light replacements. They will change the battery for you at a really reasonable rate. And they are knowledgeable and polite. read more

Amazing place to get your phone fixed! Have been there twice and both times my phones were repaired perfectly ! Really recommend !!

This place is trash! I will never shop here again! The employees are extremely rude and give little information on what is needed until it is time to pay them. They will take advantage of you. read more

I called the establishment and asked if I would be charged for the diagnostic if I schedule an appointment due to a suspected battery issue on my smart phone. The guy on the phone asked me the type of phone and I began to explain the reason why I thought it would be a battery issue. I asked him if I would be charged for the diagnostic if I made an appointment in the beginning of our conversation and he never answered it. He began to check if they had the battery in stock and told me he didn't. I repeated what he said to confirm and I began to ask my first question again, "So will I be charged for the diagnostic?", and as I was saying that he cut me off saying, "hello, hello," in a rude way to have me stop talking so he can talk to say since they don't have the battery in stock call other locations to see if they have it in stock. I would partially understand if he was cutting me off because I was trying to ask another question, but if he never answered my first question... I am going repeat it again because my question clearly went through one ear and out the other. Secondly, his demeaning tone saying "hello," to cut me off is not a good way to talk to a perspective customer. If I could give this place a zero I would, especially for their customer service. This place lost a customer and I will make sure I do not recommend any friends/family to this place, as well as the reason why. Management needs to have their employees go through customer service training again. read more

This business has excellent customer service. I went in for a custom battery pack to replace one that had ceased to function. The first try the batteries that they used were ones that the width tolerance was at the high end and the battery would not fit. However, they ordered another set and tried again to great success. What a difference one millimeter makes. read more

While I am more prone to write/complain about poor customer service, I am (happily) compelled to report upon the exemplary product and hands-on treatment I received from the manager, Mr. Robert Aguilar, of this store. Normally, a highly judgmental, decidedly UN-friendly, 'crabby old man' who should be kept locked in a dark room (and certainly not let out in public!) I happened upon this B+B when forced to locate/purchase replacement truck batteries. After exhausting the local B+B's (who DID NOT have the batteries I needed in their inventory), I phoned the Brea store and spoke with Robert. Long story short, I took the 80 mile RT (OW) and made the purchase. He removed my old batteries, installed the new ones all within the course of 20 minutes. Incredible customer service. Mr. Aguilar was professional, courteous and exceedingly gracious and helpful. read more