Was happy to did this spot on Apple Maps. Was in Prescott for work and got out early enough to make…read moreit by here in time to get my cracked up glass screen protector replaced. The female tech was quick and placed the new screen perfectly. A lovely visit and I appreciate this business very much today.

Fast friendly service. Quality work. They are skilled and provide good advice. I have used them…read moreon 3 occasions and am very satisfied. I plan to get my iPhone screen replaced soon.

I cannot recommend this repair service highly enough! This is my second experience using Nerdy…read moreNeighbor and If I could give them more than five stars, I absolutely would. The Issue: My smart phone was accidentally thrown into Talk Back mode when my basset hound puppy, unhappy because his sister had grabbed the prime real estate area on the bed which is snuggled into my side, stomped on my chest with the full force of all his 32 pounds centered into one paw. This caused a seismic event on the bed and by the time the shaking was over, my phone was stuck in Talk Back mode. After spending at least two hours trying everything suggested from Google, You Tube and Reddit to fix the problem, I became despondent. As I am not very diligent at backing up important data, I was worried I would never see my contacts, photos and text messages again. The Hero: 1. Ethan convinced me to bring the phone in. 2. He got it working and back to normal within approximately 15 seconds. 3. He saved my professional life since I depend on my phone daily for all professional contacts. 4. He refused to charge me for the service. The Verdict: Nerdy Neighbor is my go-to for all my electronic repair needs. I highly recommend them for their professionalism, expertise and heroic tech repair service!

I am a student who came in with a computer that wasn't charging consistently. Nerdy Neighbor failed…read moreto fix my computer TWICE and refused to refund me. The first time they replaced the battery and it was about $270 and when my computer wasn't fixed I brought it back in and they replaced the charging ports, this was $98 because they only charged me for the new ports. Up to this point I was satisfied and felt that the service was good. Then I got my computer back again and it still wasn't fixed. I am out almost $400, I am skipping grocery trips to be able to afford this and I have missed countless assignments bringing it into the shop. I called to ask for a refund and they refused to refund the work- the majority of the price and said they would refund the parts but only if they stripped the parts from my computer so I am then out hundreds of dollars and I would have a completely un-usable computer. They would have the parts back to use in another computer and still were paid for their work. 100% a massive waste of time and money and now I can hardly afford to get it fixed elsewhere. (edited review to add photo)

My phone died due to a fluxuation in the gravitational pull of the earth. I had seen their…read moreStorefront as I passed it on my way to visit the 5 Guys French Fry Restaurant, so I thought of them first. Not a good way to pick an establishment for such an important task as phone or computer repair! The nice young man seemed like an honest kid. Quite a devious dude as it turned out. I paid a $50.00 deposit for the initial determination, which would be applied any future expenses incurred toward resolution. He informed me after I returned a couple of hours later that my phone was irrepairable. I inquired about a replacement and could the data be transferred from my dead phone. He said he could try, and informed me that they had a special service plan that would save me money if I had any future issues with my new phone, which was supposed to be an open box special. The service plan, he said, would be $100.00 but because they were having a special promotion the cost would be refunded with the purchase of my new phone. He neglected to inform me that the $100.00 was actually a monthly charge for membership in their club. I did not find out about that little detail until my bank informed me of the $100.00 charge at the beginning of the next month. I immediately called Recconected's Scottsdale office and explained that I did not want a subscription to their service club. The person I spoke with said they would refund the charge and cancel the subscription. This was a bold faced lie as neither of these items occurred. Additionally they continued to charge my account for two more months before I learned from my bank that they had declined to pay a fourth charge. Many hoops later I was able to prevent further theft from my account. Not an honest business. Not trustworthy since the individual did not honor his word that the initial charge would be removed and the subscription terminated. Do not do business with this shady outfit! Crooks and worse!

I had a great experience with Isaiah and he was able to quickly offer a solution to my iphone…read moreissue. He resolved the problem within minutes which helped me to get back up and running. It is not inexpensive, however, you cannot put a monetary value on being without a phone. He was much more helpful in offering a solution that Verizon or Geek Squad offered. He later helped me with data transfer and stuck to his time estimate and communicated as promised. After the positive experience, I went back to get a screen and camera protector. I am told it's a $10 replacement fee + installation for each for the time that I own the phone--better than what I previously got through Pure Gear from Verizon. My experience was very positive and I would recommend ReConnected.

Refurbished means trash that survives, beyond warranty dates…read more Beware such purchases with promises of service support. TriCity is neither age friendly or scripture base or committed to customer service needs. Two, first hand experiences/ disappointment. Seek alternative.

Greg and his team at Tri-City Computers are excellent! Not only did they replace my laptop…read morebattery, they replaced it again at no charge when the one the manufacturer sent was a lemon! They are great to work with, always professional, and very affordable! I cannot recommend them highly enough!

PC Works helped me out of a jam quickly and professionally…read more Thank you for your excellent service

PC Works quickly helped me fix the malware issue on my laptop. Very responsive and knowledgeable.read more

The Benchmark guys are the best I have ever worked with. They go above and beyond the call of duty…read moreto help out every customer. I will never go anywhere else. They are awesome. I cannot recommend them enough.

These guys did a great job fixing my 3 computers. They found the issues quickly and performed the…read morerepair work quickly. I will continue to use them to help me with issues on my computers.

If you want an honest, knowledgeable team working on YOUR computers/network - then call Niles. We…read morehad him over to check out our situation after the equipment we had installed six months ago was subject to a major break-in at the company level and THEN the company covered it up. Niles was very familiar with the equipment we wanted to purchase to replace the compromised stuff and gave us a quote we were happy with. He ordered the equipment and he and Isaiah came to install it - they did a great job, low-key, got it all set up according to our wishes and working perfectly. I'm not sure WHY the other reviews do not show up but you can rest assured that Niles will do the best job possible for you.

From the owner: TekStop provides premium IT solutions for your home and business, specializing in computer repair…read moreand network infrastructure. Our focus involves solving your immediate technology woes while looking ahead and preventing problems before they happen. With our extensive expertise and network of vendor relationships, we build custom solutions that will meet your business and home technology needs. We provide computer repair, network troubleshooting, managed IT services, business continuity planning, and more. Virus removals, computer tuneups, wifi setup, new device setup, and network troubleshooting are just some of the services we offer! We also provide cloud backup solutions and security checkups to ensure your information is safe. Call us today to see how TekStop can help you.

These folks are super friendly and professional. my Mom accidentally got porn spam on her note book…read morepopping up all the time and was embarrased to go to anyone to get it removed. We made an appointment with PC Works. after we showed up they made my Mom feel at ease about the situation and fixed the problem quickly. they even cleaned up all her other cookies and junk and improved the notebooks performance. they never said a word about the problem or made my Mom feel bad because her notebook was kinda old. highly recommend these folks for all your computer needs!

Can't really compare to others, but I took my non-working computer for diagnostic. They called me…read moreback with an estimate to repair. Although I thought it was high, I authorized the work. Computer works better the ever. Thanks Joshua