company quoted $300 for up to 10 ducts, changed price to $600 when techs arrived even though i only have 4 ducts. edited to respond to company: job was *not* bigger, it was 4 vents in a 2900 sq ft building, when quote was for up to 10. 1 star is for wasting my time by not honoring your quote. read more

First time having ducts and dryer vent cleaned. The scheduling process with Thomas via yelp messaging was seamless, and by the next morning, Adyin and Parvin arrived (on time). I appreciated the courtesy ETA text from Adyin. But what I appreciated more was them using shoe cover when entering home without me asking. Overall, the process went smoothly very minimal disruptions and mess. Took an hour for them to complete the cleanings/sanitizing. I do want to highlight Aydin, who went above and beyond. He was so friendly and answered all my questions and concerns, but he also texted me to follow up. There was an issue, and he returned the next day. It wasn't anything he did, but my dryer wasn't working properly after cleaning. First, he responded and gave recommendations, and then we returned to reset the dryer. Overall, I am happy with service and choosing this company. Highly recommend this honest company that provides phenomenal service. read more

Reliable, efficient, honest. Arrived on time, were very professional and careful with my house. They were very honest about what work I actually needed to get done, even suggesting to do less work than I initially requested (which would reduce their pay if I agreed). After work was done left everything very clean and tidy. Would recommend to anyone. Thank you! read more

We used this company to clean our air ducts. They did a great job, were pleasant, and professional. They were reasonably priced. We would work with them again. read more

Superb service! Very happy with Bay Services. Our dryer vent was on the 3rd level and they went above and beyond to rent a special height ladder to get the job done.... Besides that they fixed my problem! Thank you Bay Services!!!! read more

Bay Services - Completely clogged dryer vent - Air Duct Cleaning Near Me - Santa Clara, California

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I highly recommend Bay Services for all vent and duct cleaning both for competitive pricing and for high service quality. I called Michael at their office for a dryer not working well due to the vent being clogged. He booked me a technician within 9 hours the same day. Alex the technician arrived even sooner than expected, was nice and professional, patiently explaining and texting photos of the process. Once completed he made sure to clean all work area. I was super happy with their services and will definitely use them again in the future. Would give them 6 stars if it was possible! read more

Very satisfied with their service. They cleaned ducts, bathroom fans, and checked hvac and dryer. They also explained how to keep the air clean. read more

Alex showed on time and called Me when he arrived. Basically he cleaned the vent thoroughly and swept what he could the lint that was removed. For one vent it was very reasonable. I would call them again! I gave them 4 stars due to the fact that he could have placed a vent if he had the materials with him. I needed one.......but Atleast he showed me what I needed from Home Depot. read more

Great service for Vance and Emin! They cleaned all the air duct vent and the incoming air vents.

Great service from Bay Services. They came out to clean our dryer vent, air ducts and exhaust fans. Scheduling was very flexible, and technicians who came out were friendly and communicative. They went above and beyond, even replacing our dryer hose at no extra charge. Thank you! read more

The crew of two came out, inspected and did an excellent job. Very efficient and effective. They were thorough and kept things clean. They shared photos of the before and after. I found no signs of debris or dust anywhere. They also cleaned out the dryer vent. I will hire them again in the future. read more

Amazing work done by Allan and Eric, they are so detail oriented and check all vent details before working on them, and also helped on finding the issue why one of the vents does not have the air out. They also offered a free inspection for dryer vent and showed me the picture of how bad the tube looks like. Which helps me identifying the issue and be able to clean it before further issue happens. I would definitely work with them again in the future. read more

I had my chimney, HVAC, and dryer cleaned from this team. They reached the home promptly, cleaned out years of accumulated dirt and cleaned up after they were done. We were struggling to find the dryer vent and Alex left no stone unturned to find the vent. Good value and prompt service. Highly recommend. read more

Bay Services came and cleaned our HVAC ducts. Very nice work and great price. The technician also taught me how to seal the vents to make sure no pests coming into the house. Highly recommended! read more

We recently moved into a new home and the filters were filthy on the outside, so we knew they needed to be cleaned asap. Thankfully, we were to able to have service within a day from Aydin and his team. They showed up on time, were professional, efficient and gave me some great recommendations on filter size and type for our home. The price is extremely reasonable for the service. Needless to say, we are all breathing a lot easier now. Highly recommend this place! read more

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We were off to a bad start with technicians running late to the appts and me having to reschedule a couple of times but we finally had the services performed today and our technician, Alex, made up for the initial disappointments. He texted to let me know his ETA, he was on time, and was efficient. Alex was very honest with his assessments and didn't try to push any add on services. He helped me take photos and videos of what I need to make my air vents better and was very informative. Honestly, I was close to seeking other company businesses if it weren't for my great experience with Alex. I'd deifinitely request for Alex next time I services from Bay services. read more

Bay Services did an outstanding job cleaning our fireplace. It hadn't been properly cleaned in many years and was well overdue. Alex responded to my request for a quote within minutes and scheduled a visit that worked with my schedule. He arrived on-time and completed the job in the timeframe promised. He was very respectful in our home and our fireplace looks brand new again. Highly recommend Alex and Bay Services! read more

We hadn't had the dryer vent cleaned in 6 years and was experiencing a burning smell coming from the dryer. Called to make an appointment. Price quoted was reasonable. Alex texted the next day within the 2 hour window with his ETA. He did the job quickly and efficiently. And showed us the pile of lint that came out of the vent! He suggested we have it done every year or two since we do 5-6 loads a week. Highly recommend! read more

Bay Services - Air Duct Cleaning Near Me - Santa Clara, California

Work d with them for cleaning the drier vent, Great service! Come back quickly with a quote, very affordable, were available quickly, did a great job, very nice technician read more

Alex did a great job. Good attention to detail and respectful of property, showed me each step they were taking and shared tips and recommendations. read more

Very responsive and they did great work! Scheduling was fast and easy and they knew what they were doing.

I needed to contact Bay Services to return as the chimney cap/spark arrestor was rattling noisily in the wind. When I contacted Tomas, he was quick to respond and agreed to send the same tech Alex who installed it. Such great customer service and quick communication back. Alex offered to come by in an hour. That's really great response time. Alex looked at the chimney and the spark arrestor he installed. He said the surface it was installed on is uneven. he also took a photo of it and showed us. He offered to cushion the bottom so it no longer rattled. We were very happy with the creative, quick fix, the fast response time. He was very gracious and told us to let him know if there are any further issues. His manager, Tomas also said the same thing. I am very impressed with Bay Services ! Many companies do not want to come back on a return visit that doesn't generate another payment. These guys stand behind their workmanship and have a creative way to address issues. They also demonstrate excellent customer service and rapid communication. I highly recommend them to everyone! read more

On time, resourceful, creative, and thorough. Problem solved. Thanks for the great service!

I was very impressed with the help I received from Bay Services for my clogged dryer duct. From the beginning of my search on Yelp, I was very happy with the quick response I received from Thomas in setting up an appointment for a tech to come help with my issue. The next day Riz came to help. He was punctual to our appointment window and helpful in letting me know when he would arrive. Riz was quick to diagnose my problem, explained the process of what created the clog that I could not clear, and quickly showed me the procedure he was doing and helped me understand how to do this independently inthe future as well. In addition, Riz noticed other areas that could help improve my dryer's efficiency. He saw other hazards like my uncapped gas line and shared how to make that safe and my washing machine that needed attention for an issue. I appreciate the quick work and other helpful tips Riz provided. My overall experience with Riz and Thomas has me highly recommending others to use Bay Services. I plan to call on them first in the future if any other issues happen that I cannot resolve myself. read more

I needed the dryer vent cleaned and contacted Bay Service. Vance came the same day and did an excellent job. Will use their service again in the future. read more

Needed our dryer vent cleaned and these guys were awesome! The great, affordable price they quoted me was the price of the job, unlike a few others who tried to toss surprise costs in upon arrival. They were great with communication and arrived within the window quoted. Thanks again, guys! read more

I would highly recommend Bay Service to get your dryer vent cleaned. Alex did an awesome job servicing my dryer vent. Very professional and super clean. read more

I would highly recommend Bay Services for air duct cleaning, dryer duct cleaning and chimney sweeping services. They are very responsive, easy to work with, very responsible and careful, and accommodating to custom situations. We reached out to several pros on Yelp for air duct cleaning and Bay Services was among the best in terms of fast replies and easy communication. Their pricing was competitive too. On day of service, Eric and Allen arrived on time, cleaned and sanitized the air duct vents very professionally. Before they hopped onto cleaning the dryer duct, they found out that the dryer duct vent was not having air out. After quick communications, they went down to our crawl space to check and found broken pipes. They replaced the old pipes with new ones, reattached everything, and cleaned out the accumulated dust in the crawling space. They also helped us replacing the deformed dryer pipe. After all the work, Eric and Allen explained to us that our dryer duct had several turns that can easily build up dust inside, and that whoever work on it in the future need to be extra cautious and careful. Overall, very impressive about how professional Bay Services is. Highly recommend them to anyone looking for such services! read more

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Working with Bay Services was a wonderful experience from start to finish! It was very easy to schedule an appointment with Nora and the technicians came out the next day. They were fast, efficient, and professional with cleaning the dryer vent and repairing the screen. Thank you! read more

Vusal and Khayal arrived at the promised time and quickly cleaned the vent and dryer that had several years of accumulated lint. They were courteous and answered all of our questions. It was a pleasure working with them read more

Shawn and Elvin cleaned out our dryer vent. Very friendly and courteous. Service was amazing. Highly recommend this company for any services. Easy to talk to and the owner Thomas is very nice. read more

I am happier with the service I received from Bay Services Duct Cleaning. The team was professional, friendly, and went above and beyond to ensure everything was done right. They were very careful and left my home spotless, which I really appreciated. I highly recommend them to anyone in need of quality duct cleaning. read more

Awesome staff and I feel the air is much cleaner after their clean up in the house. Very easy to communicate on Yelp.

The staff are professional and did a good jib cleaning my range hood. Price is reasonable considering the service quality

They get the job done, quick and clean. What I like most about them (beside no upselling) is that their technicians are really nice, tentative and super polite. I will definitely call them again for any job in the future!!! read more

Very fast and were able to come day of. Great communication, and they did the work quickly.

Bay Services were professional, friendly and efficient. They cleaned our home ducting, and while at our home we took them up on their offer yo clean our dryer and update the outside vent. read more

Responded to request quickly. Answered questions over the phone without obligation. Performed same day dryer vent cleanout in a tough location under house. Excellent service at a fair price. read more

I had an appointment with Bay Services to clean the exhaust hood and vent in my kitchen. When the technician came out it turns out that there had been a misunderstanding and they don't actually do that work. The technician was kind enough to go up on the roof of the house and inspect the vent and take aphoto so that I could see that the cleaning that I thought I needed wasn't neccesary ! That sort of customer service , especially since they weren't going to benefit in any finacial way, is above and beyond . I will defenitely be calling Bay Services next year for duct cleaning and heater inspection and from now on for any of the services that they do provide. read more

Orkhan is very responsible. Orkhan and Alwin did a amazing professional duct cleaning service. They explained everything. I can tell they care about the quality. I highly recommended Bay Service. Thanks! read more