These guys are solid, friendly pros! They've always given me (a female, clearly clueless about…read morecars) very honest advice on tires as well as general maintenance/repair of my Toyota Sienna. A few times now, they've talked me out of a service so I can save hundreds of dollars, while they lose that business :( The latest one was a brake fluid flush, recommended by a name-brand car maintenance company that was going to charge me $250. Bert at SM Tire & Brake took a look, researched Toyota's official info, and told me to come back for it much, much later. As for price, they are very reasonable. The first time I found them, I dropped in for a quick tire patch, it was done in under 10mins after a 5min wait, and it was $40 (? This was 2025).

Glad I chose to get my tires replaced at San Mateo Tire & Brake! The mechanics there are friendly…read moreand helpful. I had to replace my two front tires. I called in and they gave me options for tires. I chose and they ordered the tires. The tires came within 2 days but I couldn't come in until 2 days afterwards. I ended up missing my appointment time by 45 minutes. I called and asked if I could still come in. They said no big deal and to come in whenever. It took them around 40 minutes to swap out the tires. Because there isn't a waiting room, they brought me a chair so I could sit outside while the weather was warm. They were listening to music, chatting and having a good time which made the 40 minutes go by. I'd definitely recommend this auto shop for anyone who needs their car repaired or tires changed!

I am a long time automotive professional. I am extremely picky about my cars and I'm overly…read moreprotective of my family and their vehicles. I'm writing this review due to a specific encounter I had with Jared and Ohana at the Millbrae location. My uncle had purchased 4 wheels and tires From them a few months ago. Shortly after that he got a nail in his tire and had it dealt with elsewhere. Somehow one of the required hub centering rings got misplaced and he started having highway vibrations. He ended up going to another shop to deal with the vibrations they charged him a small fortune to rotate , balance and align the vehicle. During all of the "work" this other shop did. They removed the other 3 centering rings and never bothered to install them. Instead they half ass centered the wheels and over torqued the crap out of all the lug nuts to compensate for their stupidity. My uncle is a very kind and patient man and after paying to "fix" his vibration and having it vibrate and shake even worse afterwards. Instead of going back to raise a fuss. He asked me to inspect the vehicle. I immediately found 4 missing center rings and one wheel destroyed by being forced on crooked due to missing centering rings. At this point I was livid. I called the "shop" that took his money , lost his rings and ruined a wheel. They asked me to hold for 23 minutes then told me. "The tech is pretty sure he installed the rings. But he's not sure they'll still be there ...." Ok that's the stupidest thing I've ever really heard. Realizing that they were a dead end. I instead called America's Tire and got Jared. Jared listened to me kind of frustratedly explain that I needed a new wheel and 4 rings. He was kind , knowledgeable and efficient. He put me on hold for like 3 minutes confirmed he had the rings and a new wheel and he facilitated my being able to pick em up on my lunch break. On my lunch break I met Ohana who was also kind , knowledgeable and professional. She helped me get my parts and skidaddle in a very efficient way. Given that the so called "shop" that caused all the mess is the Firestone across the street from them. I'll say this. America's Tire is leaps and bounds better and more human and knowledgeable than the folks across the street. They took the time to help me fix the issue and they actually cared. I've admonished my uncle to steer clear of Firestone and to only go to Americas tire as a result of these two distinctly different interactions. Jared. Ohana. Thanks for keeping it real and thanks for helping me take care of my family. Good on you !!

Dropped off the car at 10 am as a walk in for a flat tire repair. I was told the car would be…read moreready at 12:15 pm. I showed up to pick my car up and they never worked on it. The same service woman who had helped me initially looked dumbfounded and said she will tell a technician to get right on it. It took another 45 minutes to get it done. I still tipped the technician but a lot of my time was wasted. Despite being free, I'd rather pay a local tire guy $35 to get it done in 15-20 minutes. On top of that, the repaired tire was overinflated. WTH. Never again. Waste of my time.

A perfect team at the tire store. All worked hand in hand…read more I took my Lexus for tire change. As I arrived at the shop, I was warmly greeted by the staff. he also assisted me with all question. The Manager Mr Alonzo Thurman also helped and checked me out. I was promised 1hr 15 minute, they completed the service in less then 50 minute. Great job.

Very dishonest business. I came in wanting help with a flat tire. Rodrigo said my calipers were…read morerubbing against my rotor and needed an immediate $1.5k fix. I wanted validation of that first. Rodrigo came out to show me and was making up all sorts of stuff like feel the grooves, it needs a replacement. Still not convinced as I wasn't getting a straight answer to how many mm are left with proof, I went under the car and took this picture. There is more than 50% left, about 70% of a full pad. The little low pad warning visual helper notch is still there as well. Are the clerks incentivized to make one time sales over running a honest business? Please make good win-win long term decisions for yourself Big O. I appreciate the tire repair but not the dishonest upsell. An honest gauge of where my brakes are with a plan to follow up would have made the sale, not lying repeatedly and dodging my validating questions. Thanks, a local nearby would-be regular customer

Exceptionally amazing service!! We took my sister's mini…read morecooper to Stress-Free Auto Care for the first time the car needed oil change, brake change, and a few other jobs done Neal helped us; he was extremely knowledgeable about all the issues with the car I thought the fixes were going to take 5 hours but they were all done in less than 3 hours! The car runs great now I'm so glad I found this place. I'll definitely be coming back Highly recommended!

Stress free is FAR from what just happened to me. Your company caused me stress if anything…read more I made an appt online and received a confirmation. I arrived a few mins early for my 1pm appt today.. and then I was told that they could not complete my service because there was not enough time. Please tell me why I received a confirmation for my appt if this could not be done TODAY? Or if you knew ahead of time that it could NOT be possible, why did I not receive a call sometime BEFORE my appt? Their way of fixing the problem was to "accommodate me" by offering me a time tomorrow (a weekday). That sounds like you're accommodating yourself more so than me. That's convenient for YOU. There are people who can only get these kind of services done on the weekend, me included. Then they offered me their branch in Redwood City, but provided me with a Jiffylube address just to get me out the door. But wait.. TO TOP IT OFF, they offered me a "discount" the next time I could come in. The price they offered me was more than; if not the same price I would have paid TODAY for the service. How is that a "discount"? After respectfully trying to see what they could possibly offer to make this situation right...in every single aspect, this was accommodating YOUR COMPANY and NOT me, the customer. Why would I come back? To get denied for another service? I am totally taken back today with this situation. I really hope you put this into consideration for your company. Especially if your Yelp staff is encouraging your customers to book their appts online for a "discount". This seems to causing people stress..and being you are the "stress-free auto care", this far from the case.

Moe's saved the day for me last month, I had a dying battery and they were able to get all taken…read morecare of and back on the road within a 40 minutes timeframe...on a Sunday! Thank you to Ali and his team for saving the day! I'll definitely be back.

Awesome Customer service, quality of work is excellent, the…read moreprice is reasonable Replace my right rear tire

Have used their services twice now. one to receive a smog check upon moving into california, and…read morethe other for routine maintenance. I am very forgetful about scheduling, and both times, they have been able to schedule me in same day! quick turnaround, quick service. reasonable prices. no complaints and they are right next to apple fritter. so you get the best parking to the best donut place in the area too. perks!

Straightforward and reasonable quote - able to confirm appointment easily via text. Service was…read moreprompt, I ate at Apple Fritter while I waited. No unexpected costs. Photo summary and overview of inspection before I checked out. Will be back!

I walked in as an emergency to fix a nail stuck on my tire and they were honest on their work and…read moremade sure to give me the best deals and the best service.

I have been going to Wheel Works for many years. I take both my car and my truck for tires,…read morealignment and rotation and occasionally other work. I recently went there for an oil change and asked them to rotate my tires. They told me they could not rotate my tires because my front tires were bald. They are not even at the wear mark. See photos. Total scam to try to sell me new tires. I took my truck there a couple of months ago and they told me that my lug nuts were worn and difficult to remove. So they sold me ALL new lug nuts, not just the ones that appeared to be bad.

This place was great!…read more Work up to a flat tire on my car. The place I normally go to was actually rude on the phone, so I called here. The customer service over the phone was so good dint even try to call anywhere else! They were very busy and even then they got my tire done within 90 min! Definitely a great location! Johnatan on the phone was great, Fabian at the counter was great and Nathan the mechanic was also great

Updating my review. Much better experience this time. Ordered the Tesla TPMS sensors on my own…read moreand scheduled the appt online. I arrive at the store about 10 minutes early and am able to check-in right away and hand off my key. They finished the work sooner than expected and contacted me. This was what I expected the first time. Everything seems to have been done right, so happy with the results. For this visit I would give them five stars out of five. But because my time was wasted the first time (and was completely avoidable) I am giving them a score that is the average of the two visits. I held off on providing an update as there was an issue with the TPMS sensors that took a while to resolve. But this turned out to be a Tesla thing and unrelated to any work that this store did.

Came across a flat tire on a busy Saturday afternoon. Drove to a few auto body shops in the area…read moreand Rafa's was the 5th location. Gentleman picked up the call and told me to swing by, it'll only take about 5-10 minutes to get it the tire patched. Upon arrival, I pulled up to the entrance and he immediately started the process. Tire was taken off, found the nail, patched quickly and inspected once more before putting wheel back on. Whole process was quick, detailed and thorough. $30 for a quick patch and service was friendly. Unfortunately, I forgot to get the employees name but thank you so much for helping out that day!

Came in Saturday morning for a slow tire leak. The team at Rafa's found the nail and fixed it in no…read moretime. Watching them work was like seeing a great performance--fast, skilled, and professional. I was in and out in about 20 minutes. Highly recommended!

Saul was very knowledgeable and helpful. He helped me with my daughter's Rav-4 . I would recommend…read moregoing to see him for your vehicle. I will definitely tell other people about his great customer service. Sincerely James Hansen

Our car had brake and alignment issues. Guiselle and team assisted us in diagnosing the issue and…read moreassisted in ordering the parts needed for the car. She also gave us service discounts. They are great to work with and I would recommend them to everyone to bring their cars to their shop. Hi Guiselle and wheel works team! Thank you for your help in repairing our car.