Super unprofessional dealership don't even waste your time here. My finance called wanting an estimate on his truck, and spoke to a representative named T. He was then informed to come in to get that estimate, but when he arrived they said it was a "misunderstanding" and that this T person doesn't do estimates. Okay so get someone else to do it. How are you just gonna waste peoples time or just don't tell people to come for something that you aren't going to do or can't do. No wonder all the bad reviews. read more

Trevon helped me with a first car VW beetle for my daughter so she can get to her summer job, school. The staff were wonderful keeping us updated and made the experience fun. Let her hit the bell to celebrate her first car. Got us set with loan through OnPoint. Fair and reasonable timing for how busy they were. Trevon checks in regularly to make sure we're happy. Thank you! read more

Beaverton Kia - First car! - Auto Parts & Supplies Near Me - Beaverton, Oregon

My car was brought into the dealership for service because it wasn't starting. They had "set an appointment" to run a diagnostic, but when the day came and passed, nothing but radio silence from them. They held my car for over a week longer than what they had quoted me and ignored every call I tried to place with the service technician assigned to my car. Finally, I had to get a conference call type of situation going to even have my call answered to see what was going on with my car. At this point my friend and I were connected to the assigned service tech Zach Henderson and he gave us BS reasons as to why he was taking forever to run a simple diagnostic. Zach Henderson was completely and utterly disrespectful towards me. As a result, I told him I didn't want him to service my car because I was prepared to take it elsewhere for service despite it not being able to start. When he heard that I was taking my business elsewhere, he rushed to service it anyways and charged me for everything even though I said not to service the vehicle. This business is a complete joke and I'm not even sure how they're still running considering how many people they continually piss off. After all of the lies I was told and losing money to this POS business, all I have to say is don't go here. They're a waste of time and deserve nothing more than a fat middle finger. read more

As a man about to turn 40 I honestly always thought the idea of when women go to a mechanic and get treated different, was just a thing of the past. Not at this dealership. My wife called ahead of time to get service scheduled, and warranty work. We have a 2 year old and a 2 month now, so scheduling is a big deal. She was told that we needed to wait till parts came in. No issues with waiting for parts, everything is sounding normal. Fast forward to day of appointment, my wife brings the car in to this dealership, while I wait in my truck in the parking lot. Immediately she gets told that the oil change price is wrong on the quote, the advisor crossed it out, and told her that the new price would be $90's. Thats the first weird thing, second is that now the parts aren't going to be ready, and it's going to take way longer, plus they now want her to pay $100 for a diagnoses. When we made the appointment we talked with the person about the work and was told we didn't need to pay a diagnose fee. Again now she is being told she owes more money. My wife immediately comes out to me to discuss what's going on. Now it's my turn to go in and figure out what's wrong. I immediately get told that they didn't do anything wrong, and when I bring up it seems sexist that when my wife comes in here and talks to a guy, the price changes. It's at this time I'm told that my frustrated tone is yelling at them, and they aren't going to do business with me. I ask for the second time at this point to talk to a manager. Finally after I find out they can listen to the exact conversation my wife had with the original person at their dealership, and wether or not we were quoted a certain price that they would honor that price. The general Manager also reassured they aren't sexist or racist, which no one brought up race so not sure what the point of that was. If you're not sexist, why didn't you tell my wife you would listen to the call and if she was quoted that, which also was on the quote sheet, you would offer her the price she was told. Instead a man has to come in and raise his voice before customer service even began to happen. Why is this dealership treating women differently. I believe it starts at the top with the GM. read more

Every since buying a brand new '19 Kia Niro, we have had nothing but issues. We took the car to four other dealerships, and then brought it to Beaverton where we purchased it. Everything has been documented for two years, and we pick it up today and they claim it's now out of warranty. And failed to document any issues they did find. Why buy brand new if it's going to cause so much stress?! Absolutely ridiculous, and this will be the last Kia we purchase. We also own a SUBARU and they have owned and fixed every issue. Both cars were purchased the same time. Unreal. Ps.. we brought the car in with 300 miles left on the tank, and picked it up with 140 left. read more

Guy didn't know how to put any of the seats down to access the third row. Seemed clueless as to basic knowledge regarding car operations.

I used to like this place... 10 years ago. Today I had the displeasure of dealing with the 'manager' who is a total AHole. The young salesman was pleasant but clearly lacked experience. I let that pass as everyone has to start new somewhere. Anyway my longtime partner and I came in to get a vehicle. Her credit wasn't the best so I volunteered to be a cosigner. Got rejected by the manager because of some dumb law where someone else pays for the driver. I said so if I come in later and buy a car on my own then its ok? Nope. I am being banned from doing business there forever apparently because he will remember me. So to that prick, here's a giant middle finger and karma will remember this day. Don't worry, I definitely won't ever come back. Thanks for wasting 3 hours of our lives for nothing and Kia ought to hire better humans than that dirtbag. To the young salesman, quit now. You also deserve better. read more

Good luck getting any post-sale service, parts or information from this place. After 7 emails - 5 of which were hard core new car sales efforts - I finally got a quote for the maintenance I asked for in my 1st email. I also asked about some other parts & service, and about some warranty work. No response on the parts & service, and a "I'll need the VIN," in response to the warranty work inquiry. I provided the VIN & got no response. I even got an email from a sales manager asking if I got everything I needed for the 'new car purchase inquiry' I never made. If this is how they treat customers after the fact, I don't think I'll be buying a vehicle or anything else here, much less recommending the place to anyone. I'm sure Dick Hannah or Weston KIA would be more than happy to provide the information & service I need. read more

They kicked me out for not letting them play me lol was tryna sell my Kia Soul since I got a letter from them saying the engine could combust....then they acted like it was my fault?? when they don't want to help customers who paid for a car and can't drive the car due to this safety reasons. It's insane....the older grey haired guy was rude even after I clearly said i'm not trying to disrespect them. His response was "it seems like you are" ....I miss the old management team smh ‍ read more

Bought an EV6 from here. Nothing special that distinguishes them from other Kia dealership in Oregon. Paid $3,000 over msrp for my car, which I'm willing to accept. 3 stars for an average experience. Took off one star for the dealer installed badge. Had I known about it ahead of time, I would have told them not to install it. I'm basically a rolling advertisement for them. And again, nothing special about the buying process that would make me want to go out and refer others to their dealership. read more

Beaverton Kia - Auto Parts & Supplies Near Me - Beaverton, Oregon

The salesman talk with you and then when they aren't sure what to do or if u try negotiating a price they make up some bullshit and go talk to their manager for help just over and over again it's quite pathetic and looking at the reviews I'm clearly not the only one who thinks this place is a scam. read more

I wish we had read the reviews before we visited. First of all, I'll start by saying we were very impressed with the car we test drove (a Seltos). But the way we were treated by the salesperson made us want to reconsider Kia altogether. When it came to pricing, they would not remove the extended warranty, gap, or paint protection from the quote no matter how many times we told them to. We were dismissed, and told very condescendingly that we actually really wanted them. More than that, he made it seem like Kia is a predatory company with an insufficient warranty, and if we ever needed it, they would deny any service. Only by paying this dealership an extra $4,000 would we ever be able to receive services under the warranty. Bottom line, there was a $14,000 difference between the sticker price and what they quoted us, and trying to get even close to our budget was an impossible battle. If you're someone who cares about budgeting, saving for your future, etc., don't bother shopping here.​ read more

Terrible service. Made an appointment to see a car 2 hours prior as we had to drive an hour. The specific car was already sold!! No one would come out to talk to us. We waited in the lot another half hour as they made excuses about the keys. Then a manager comes to give an apology. DON'T COME HERE!! GO to another Kia dealership!! Save yourself the headache. read more

Had a great experience with J. Rodriguez. Not pushy, knowledgeable, understood we weren't in a rush to pay an $8k markup over MSRP for a car we didn't need immediately, and we were on our way. Heading out the door he gives his manager (mid to late 40s with 80s dad-stache) the summary, and manager responds "Tell them to wait a few years." We were five feet away and we're aware of the supply/demand situation. Rude. Would love to work with J-Rod when prices aren't stupid, but hoping he goes to another dealership by that time; very turned off from this dealership due to one individual. read more

Greedy. In a market where greedy predators succeed, these guys are really quite impressive in their disregard and disrespect for customers. They will walk away from a fair trade-in deal every time. They'll try to bilk you out of 15,000 -20k of pure profiteering. The sales manager will walk you if you try to negotiate an honest trade. They'll act like you're unreasonable. Do yourself a favor and buy from out of state. It's worth it to avoid this abuse. read more

Left our car for a problem it was having with the snow & ice feature coming on by itself. They said it would cost $4,300 to fix the problem. They completed the car on a Monday evening and said it was too late to pick up cuz nobody to do the paperwork. Monday night it was broken into and damage was done to the car at the dealership. our deductible was $500 and they sent it over to the auto body shop to be repaired. when done, we picked our car up and drove home and it was still doing the same thing we brought it in for to be fixed. we took it back to them and they said it would be another $1,700 to fix. we said we already paid $4,300. The customer service was horrible. we returned the loaner and asked the manager how she would feel if this happened to her. Because we accused her of lying to us she told us to leave her office and escorted us out. Gave us our car back that we barely got home cuz it was still doing the same thing. Never in our lives have we ever been treated with such disrespect. We asked to speak to the General Manager on Monday, it's now Thursday and we have heard nothing. But no worries, the service manager said he would side with her anyway!!! What a way to treat a customer! read more

Jonathan R. (Salesperson) and Jonathan R. (Finance manager) did everything they could to make a deal work for us. I ended up going to Hyundai around the corner for a Kona, but brought the significant other for a 2022 Niro. They don't have market inflation added to their vehicles and were fairly quick at getting everything processed. I will bring the car here for service and will buy again. read more

Everyone I know with a Kia takes their car to Portland or Washington to get serviced. The service department at this location is the biggest bunch of liars, scammers and thieves I ever had the displeasure of dealing with. Both times I brought my car in I had to produce warranty promises from the Internet and when they finally admitted to knowing what I was talking about they kept my car nearly a week. BOTH TIMES. Never buy a Kia and if you do, steer clear of this place. read more

I went here out of curiosity when I was selling a car. They claimed to offer market value, and I had an afternoon to kill. I'll cut to the chase, they pulled all the usual used car lot BS. The salesman attempted to take my keys, and bristled a bit when I said I would prefer to keep them. Strike one. Strike two was when they pulled the ole' "make 'em wait for the manager" routine. I don't care to have my time wasted or my intelligence insulted. Strike three was the offer itself, which was so far below market value that I literally walked out of the place laughing. Come here if you want to be treated like you're stupid, get ripped off, AND have your time wasted. Buy any car from anyone else. read more

After 19 years with my Pontiac VIBE AWD, I made the jump to buy a new car. It was between a Honda HRV or a KIA Seltos. I initially emailed the Beaveton KIA Dealership to ask a few questions and a nice salesperson, Sam Bongiorno, instantly replied to my email with detailed answers to my quesitons. For several weeks, I continued emails with Sam and finally went in for a test drive. Sam gave me the choice of test driving alone or going in the car with me. I said "Please go in the car with me and show me the features" of which he did. This was priceless since Sam understood winter condition driving and showed me the special features to use or NOT to use in Winter. Because this was a 2021 model, I wanted to wait until the 2022 Models came out since there were some lighting features I wanted. I waited several months and during this time, Sam never bothered me (unlike the Honda delaership in Hillsboro). One day I emailed Sam and said, I decided I would like the Seltos Turbo instead of the SX model. He said "we just got one in for tomorrow" and so that was how I bought the car the very next day. But wait, THERE IS MORE. Two weeks later, while driving my new 2022 KIA Seltos in eastern Oregon on an outing, two deers ran across the road and one of them ran into my new car. That a terrible experience. My car was damaged as well as the poor deer dying in the middle of the road. Not knowing what to do, I immediately called SAM (my salesman) on the phone. He said take pictures, text him them and he would find a body shop appt for me. He took great care of me not just during the buying process but continued to help me while the car was in the Body Shop for months due to delayed parts. KUDOS to Sam Bongiorno, great salesperson at Beaverton KIA. read more

2017 Kia, low miles, engine blown. The car has been with Service now for over 7 weeks, waiting for an Engine because they're on back order. Lesson learned: Dont buy a Kia. This is the 2nd Kia with engine problems under 70k miles. Don't buy a Kia. Don't expect prompt service. read more

I'm surprised at all the bad reviews. I had bought a car from here in May and it was a great experience. Before car shopping I had done my due diligence and researched prices, car salesmen tricks and red flags to look for. After several dealerships this one was by far the best! I knew I was getting a good deal on the car and the sales team was not pushy, they were knowledgeable and went out of the way for me. They even followed me home (an hour away) to pick up the title for my trade in car that I forgot to bring so that I wouldn't have to drive back! Also, I recently had it serviced there, Rob the service manager was awesome! I completely recommend this place! I wish I could remember the salesman's name, it may have been Rodrigues?? Definitely 5 stars! read more

They told us the car price over the phone and I even confirmed it with the manager, but when we drove across town to buy the car, they tried to add $699 for some add-on that you can add on yourself for $89. It wasn't already added and they refused to sell it without. Very deceiving! read more

Derek took the time to help me with all my questions! and was very patient and understanding with the whole process!! And to mention he was very family friendly too, which was even better!! read more

I rarely have the opportunity to praise a car dealership but in this instance Jonathan Robertson, the general sales manager went above and beyond. We had an issue with a car we had recently purchased and not only did he resolve the issue to our satisfaction, he returned phone calls in a timely fashion. The only reason why I didn't give this dealership 5 stars is that the salesperson was not clear in his answer to one of our concerns about purchasing a Kia All in all, the experience was a positive one read more

Talked to a salesperson for a few days and got in writing that they would have a specific car (model, trim package, and color) within two weeks. Only after driving out there, having a financial discussion, and writing a check, did they reveal that they don't have that car at all. They had filled out all the paperwork for a completely different car. Total bait and switch. Don't waste your time here. read more

Just got bait and switched here. Emails and every conversation confirmed we were talking about a nightfall package. Drove out there to reserve it. Two hours of BS and after agreeing to financing and prices, as I was writing the check to reserve it, guy asked if I'd seen the window sticker. It was a different package and we said nightfall no less than ten times / my wife was VERy clear what we were looking for. This is an illegal predatory practice. May submit info to BBB read more

Wow just wow. Stopped by, test drove a vehicle. Went home & thought about it. Decided I wanted to buy it. Back and forth with sales assoc Carlos on color, etc. Aligned on price & I was going to return that day to purchase (after work) after he told me I needed to come that day. Ghosted. Never confirmed. I texted 3 times saying, "I can come today." Silence (after lots of communication that day). I suspect he sold it to someone else from the time I was there in the morning until the early evening. Ok! They are in the business to sell cars so I get that but COMMUNICATE that. After three attempts to reach him via text I went to another local dealer and bought the car. Can't say I ever had a sales associate ghost me who was trying to sell me a car before. Still never heard a thing from him. Based on the poor reviews of the dealership maybe this isn't a unique experience. There are other dealers out there and do yourself a favor and buy your car elsewhere. Bummer. read more

If I could give 5 stars for the service center I would. They are amazing!! As for the people Selling cars I'm very disappointed. This would have been my third car from them. But instead I was low blowed because I didn't have my husband with me. I felt taken advantage of. They offered me 16,000 for my car when the offered me 18,500 two months prior with my husband present and carmax is now offering me 22,800. I know they need to make their money but this was completely out of line and I will never be doing business here again. I own a 2018 Kia Sportage in excellent condition with only 42000 miles and they wouldn't even show me my Appraisal paperwork this time. They tried making me out to be stupid. It's not okay. read more

We drove from central Oregon to look at a truck. when we sat down to work out a deal we agreed on a price. We went to go have dinner and we went back to sign the paperwork they said that are loan had been turned down. But we had been pre approved with are credit union. We figured out they didn't want to sell it at that price and found a way out about lying on the loan. Please do yourself a favor and don't do business there! read more

I took my 2020 Optima in to have the antitheft recall taken care of. While my vehicle was there, I got a call from an advisor that they found some problems with my car. They said I need my serpentine belt and water pump belt replaced. Replace brakes/rotors, transmission flush, and to rotate my tires. They only stated those issues, but never discussed having them repaired or not. It was just an informational call. Upon picking up my vehicle, I never met an advisor. It took them a few minutes to find my paperwork & get my car. Nobody went over what they found, or what they did while my car was there. They handed me a packet and sent me on my way. When I got in my car, the fuse panel cover was in my passenger seat. My headlights were turned off (I always have them on Auto. So i was driving without my headlights on), my lane departure/steering correct turns off/on sporadically. When it does randomly engage, the steering wheel jerks and pulls when it's not needed, causing a safety issue when driving down the highway @ 55mph in the rain. And my blind spot indicator doesn't work all the time. There will be a car in my blind spot, and it does not mark on my mirror that there's a vehicle there. And yes, the feature is turned on. Regarding the recommended repairs..... I also work at a service center up the road from Beaverton Kia. I immediately took my vehicle into my shop for a second opinion. SEVERAL of our techs, AND advisors went over my paperwork and looked over my vehicle. They also performed their own 27 point inspection. Not a SINGLE major repair that was recommended by Kia was even REMOTELY necessary. The 2 belts they said needed replaced, showed ZERO ware and tear, zero aging, zero cracking. My techs were baffled as to why it was recommended they be replaced. My brakes/rotors were not as bad as they said they were, they still have a bit to go before needing replaced. The only thing that was needed, was a tire rotation. The following day, I had my tires rotated. Upon rotating them I was told that my front tires were at a ONE. Below legal safety limits! I needed 2 new tires ASAP due to safety concerns. Kia NEVER even noted this on their inspection, they never recommended new tires, nor did they mention the condition of my tires. The one thing that was most urgent, and a MAJOR safety issue, was never caught by Kia. So, long story short; -Kia recommended close to $1000 worth of repairs that were ALL unnecessary, besides the tire rotation. The one thing that was an actual safety concern, was never caught by Kia, or recommended as a repair. -Their team never went over any paperwork with me or discussed what work was done to my vehicle. -My vehicle is now having issues it did not have before taking it in to Beaveron Kia. Causing more safety concerns, as my steering wheel jerks/pulls randomly now, and when it's not needed. -Kia did not return my vehicle in the same condition I left it. The fuse panel cover was in my passenger seat, they turned off my auto headlights, and my blind spot doesn't work properly anymore. -I never had a real conversation with anyone from Kia during this whole process. The most conversation I had, was when I called to schedule the appointment the week prior. I would NOT recommend Beaverton Kia!!! They don't catch major safety issues, and they'll try to get you to spend an arm and a leg on repairs you DONT need! No one will have a real conversation with you. And you'll likely leave with more issues you came in with! Not a trustworthy service center! Always seek a second opinion! If I hadn't, I would have spent $1k unnecessarily, and would have still been driving on illegal tires! read more

I've been waiting for them to answer the phone or respond to my email for 2 weeks. How do you stay in business operating like this

Took wife car was leaking water inside car under dash , onto carpets and mats they found the problem gave me the details and how much to fix, was in and out in 2 hrs they shampooed and deodorized the carpet and floor mats to protect from Mildew from the leaks inside as well very pleased! read more

Parts department: ordered parts. Returned parts upon discovering that I had ordered the wrong side of the car. They refused to return any of the parts without a receipt . I couldn't find the receipt. Told them to look me up..name , phone number..whatever. Nope , they apparently don't have computers..3x5 index cards? They will get no more of my business. They suck read more

As an Active Duty member, this dealership has not only been professional, but they gave me a fantastic deal when at a time I desperately needed a vehicle. Then they came through today when I needed to get rid of my vehicle, and gave me a fantastic deal again. Alex is wonderful and I can't say enough good things. I highly recommend this dealership to anyone. Thank you again!! 6 out of 5 stars!! read more

After having bought Certified pre-owned Kia stinger The tires that were put on were wrongly mounted on and caused unrepairable damage to the tire and had to buy 4 brand new tires. Don't you think after buying a certified pre-owned vehicle that they would check to tires to see if they were put on correctly? I tried to get them to at least reimburse me the tires i had to buy but was dismissed beware of buying cars from them. read more

These guys got me an amazing deal on a 2020 Forte! Great staff! Kia has an amazing warranty as well:) Love all the thoughtful design features that make this car very comfy. Right now Kia is giving great rebates off sticker price! Definitely recommend if you are in the market for a new vehicle! Thanks! read more

Beaverton Kia - 2020 Forte lxs - Auto Parts & Supplies Near Me - Beaverton, Oregon

Beaverton Kia has always been great to work with. They have great customer service, do quality work and really care for the people they serve. Would definitely recommend! read more

Do yourself a favor Go to Ron Tonkin. This was the shadiest car experience i have ever had in my 43 years. They tried to extremely overcharge me for a new car almost 8k in extra charges they said were warranties , maintenance, vehicle service contract. Yea no, i called Ron Tonkin they were extremely helpful and they only pitched me one extra when buying my brand new 2021 car. read more

Johnathan Robertson, sales Manager, is an Ahole. Sheridan is a knowledgeable sales rep.. We are relocating back from outside the country, and Robertson had no advice or words with help us to buy a new car. We had more than half down, he said because we aren't located in a permanent place, he just can't work with us. Every other car dealership said we can work something out. How do they keep someone that is so cut and dry?? The way he cut us off- Robertson needs some major customer service training. read more