We were sold a lemon 2021 Kia Soul and have had ABSOLUTELY NO HELP from this Kia. At 5k miles our transmission blew up while we were traveling on i5. We then spent a month without a car because of this. No rental given. At 9k miles our engine started shutting off randomly when driving. We brought the car in to be serviced and they told us it was the AC filter causing the issue. Had us pay $100 to replace the filter and were told to leave. The issue continued and we had to make an appointment for the fallowing week. In that week the car shut off 8 times while driving. On the way to the service appointment for this issue to get fixed for the 2nd time, and the car CAUGHT ON FIRE ON THE FREEWAY. LESS THAN A WEEK AFTER BEING SERVICED. No rental car was given and we spent 10 days without a car before kia corporate got us a rental that Beaverton kia had to set up. We asked them to place the rental in Vancouver as we moved out of state. We go to pick up the car and shocker they messed up the rental. It was over an hour away in beaverton. Had to call into enterprise ourselves and do their job and fix our reservation. Couldn't even get that right. This car had less than 10k miles and we had 2 catastrophic engine failures and a fire. I had to make a social media post to get any help from Kia corporate because Beaverton Kia refused to help with the problems or reach out. When I was finally connected with a representative I was told that this Kia Beaverton location not only could reach out to corporate for me, which they should of, I was also told they did not keep proper records of all the issues and fixes that have done. Trying to cover their asses and make the car not look as bad. We have copies of everything and was able to help fill in the holes. This dealership is sketchy as fuck and does not deserve your money. Don't buy a Kia, but if you must DONT GO HERE. THEY DONT CARE AND WILL SELL YOU A FAULTY CAR. My family has purchased 5 cars from this dealer and we will be taking all of our business elsewhere from here on out. read more

Beaverton Kia - Getting towed in a new car - Auto Parts & Supplies Near Me - Beaverton, Oregon

If I could give negative stars I would. I own a small shop in Beaverton. Bought a steering axle for a Kia and never ended up using it for the customers car. When ordering it the parts staff never mentioned it was a special order and that there are no refunds(I'm in the 15 day return window). Now I'm at parts and they won't refund me anything. I work with Kuni BMW, Sunset Audi and Porsche and the list goes on but this place is highway robbery. I'm done ordering parts, motorcycles, or anything to do with Bob Lanpheres. I don't write many reviews but this place is terrible. If anyone wants to go to the park and throw around a steering axles please let me know. read more

I was talking with Michael McClenning about a new Kia Niro EV. He began the typical'' car sales schtich which makes me nervous. I asked him to prepare a lease proposal that included NO dealer installed accessories. When I got his proposal, it had 2 added accessories that are not required. When asked why he added them & I got more schtich. Then I got an email from his manager, Jonathan Robertson, who asked me when I would be in to get my EV. I'll buy an EV car from an honest, non-manipulive helpful caring person when I find one. I didn't find that at this dealership. read more

Do not get your car serviced here. I took my Kia Soul here for a recall repair of the knock censor. The report I got back stated the knock censor issue was resolved, along with a three page list of everything needing repairs. I was told I had an oil pan leak and the wrong power steering fluid. That was fishy to me as I never had it replaced since buying the car. When I told the maintenance person just that, he become extremely irritated and rude. As a single female I am used to auto shops trying to scam me assuming I know nothing because of my gender. I took my Kia to get a second opinion and sure enough, no oil pan leak and power steering fluid was correct. 2 weeks later, I set off on a road trip. I heard a knocking noise and my check engine light came on. Many things on my dash malfunctioned. Took it to a mechanic far from home and was shocked to learn the knock censor issue was never resolved. It was replaced for a small fee. Kia service center endangered my life by telling me something was resolved when it wasn't. Of coarse when I brought it to their attention I was not believed and actually laughed at. I have filed a consumer report and will never have anything to do with Kia again. Maybe if you're a man you will have a better experience. What do I know with my Lady brain. read more

We want to express our appreciation for all the patience/ and expertise we received! We especially want to mention Johnathan , Christine and Karen- who provided great services! This is a great dealership! read more

Went to the dealership on 5/22 and asked for Allen Williams. Was advised by a sales manger that Allen was not working at that time. After further discussion with the sales manager, he quoted me a price for the vehicle I wanted to purchase. Later that day the sales manger via email quoted me a price $1,000 more than previously quoted. I made my displeasure known by stating in a return email, "We are done." The following morning I was telephonically contacted by Allen's sales manager, Jonathan Robertson in an attempt by him to salvage the situation. I indicated to Jonathan that I only wished to speak with Allen. Jonathan to his credit, not wanting to antagonize me, wisely acceded to my request by not pursuing the conversation any further. Later that day Allen contacted me and advised that the dealership would honor the price originally quoted to me. Went to the dealership and purchased the vehicle. Since I was dealing with Allen everything went smoothly, as expected. Allen is a good, honest, truthful man. His demeanor is that of a quiet, respectful, unassuming individual. He is unlike some car sales people who make you think car sales is the world's second oldest profession. If it was not for my encounter with the first sales manger, Beaverton Kia would receive five stars. Looking to buy a new Kia? Call Beaverton Kia and ask for Allen Williams. read more

Had a great experience, Chris was our sales guy, very nice knowledgeable, straight forward. We talked to a few different dealerships and found this experience not to be pushy, it was strait-forward, here is your payment here's your down payment etc. We leased a 2018 Sorento that we are excited about. Our finance guy Will was also awesome, very strait forward as well and very easy to work with. All in all absolutely a 5 star experience. If your looking for a great group of people to work with, a friendly strait forward experience look no further. Thank you!!! Zac and Anna read more

Beaverton Kia is THE most amazing car dealership!! The staff is extremely friendly and casual and they keep it professional. We never once felt any "pressure" which we completely appreciate. This dealership does all that they say they're going to do; they kept us informed every step of the way through the buying process and we had some custom work done. Absolutely the best car buying experience that we've ever experienced in 25 years of car buying. read more

Beaverton Kia - They offer top-notch customized options like a super rad custom interior - Auto Parts & Supplies Near Me - Beaverton, Oregon

High pressure sales and rudeness when my daughter changed her mind about buying a vehicle.

Not honest and looking to simply over charge in the name of competition. When they asked our budget and we told them, they "explored" (using their manager) if we would be willing to go beyond it. When we Said " our budget is set" (we had a good budget of 15k for a used car) they simply said "we are very competitive given today's market situation". Instead of being honest they kept us waiting for opportunities that never met our budget and criteria. They were very dishonest. The only reason I am giving them any stars is the first sales person tried, buy he was clearly scripted to try to "keep us around" by his manager in order to use time as leverage. I would say to stay away from this dealership. read more

I work in the car business and went down to buy a specific car. Whenever a dealership sells a car they are supposed to have the title either on hand or on its way. 90+days go by and still no title. Then it gets totalled then all of a sudden they care. Legally they have 30 days to handle the title. Nothing but crooks at this dealership. Shop ANYWHERE else your guaranteed to be treated better. They lie, break laws and don't care about the customer at all. My lawyer is getting involved now. Horrible place to do business. read more

I was looking for a new electric vehicle and considered an EV6 from KIA Beaverton. This is the second time I considered buying a new car from KIA Beaverton. The first time was a complete disaster. Rude salesman that wouldn't respect what we wanted and the budget we set. My wife ended up buying a vehicle from Tonkin KIA because of the poor experience we had at the Beaverton dealership. Fast forward 7 years and I thought I'd give Beaverton KIA another chance. Although I didn't end up buying a vehicle from them, I had a wonderful experience working with Cory H. He was the complete opposite from the salesperson we worked with 7 years ago. He was very quick to respond to any of my questions and worked with me for over a month. Unfortunately we couldn't get the vehicle I was interested in for the budget I set but Cory was very respectful and understanding. I never felt pressured and he always gave me time to consider their offer. I would definitely recommend Cory H. for a stress free, respectful buying process even if you are just looking. I will definitely return to Cory when the timing is right. read more

Yo. I loved my experience. I think that's a rare rare rare thing to say when buying a car. But I really did. John Paz and William Rodriguez are to thank for their bomb dot com customer service. I've been looking for a specific car for a while now and I've gone to two other dealerships and they were terrible and extremely pushy. So I sort of generalized my experiences and expected the same to occur here. Buttttttttttttttttt it was the exact opposite. Everything was amazing and so smoooooooth. I inquired about the car online and immediately got a response from John Paz-longlastname and he was quick to answer my questions and my emails. I decided to take a chance even if the dealership was 40 minutes away from where I lived. I'm glad I trusted my gut. I met him the next morning and they had the car pulled up to the front and everything for me to check out and test drive. John was super friendly and easygoing. It felt like a friend was selling you. He was honest and genuine which are such rare qualities in this business. We then sat down to talk and he met the price that I wanted to purchase at without even a fight. It was amazing. We then met Will who was to take care of our finances and he accommodated us even more after asking us open ended question on where we want to be. He then worked to make it work. He even checked in on us every once in a while to tell us his progress. We ended up with a deal we weren't expecting to get. We were so happy. He then sold us things we didn't know we needed and told us the additional costs were immediately. I went home with the car I've been dreaming about owning. I'm so happy right now, I could cry. I will cry because I'm an emotional wreck. Thank you John and Will for being so freaking great. read more

I had their service department diagnose my Kia, the diagnosis took much longer than expected with no communication. I needed to transfer the vehicle to another mechanic to have the warranty honored. They described to me missing parts, parts sent in a big heap (no grouping of parts in bags, etc) causing a full extra weeks work on the other end. When I called to request a loaner car for this extra week, they were very curt in their response. I would absolutely go somewhere (anywhere) else. read more

Employee just walked past me, while I was waiting for my oil change, without a mask. The sign, on the front of the building, advised masks are required. I guess not for this employee. This was not a service representative, as they were all following protocol. I will likely not come back, and instead choose to get service someplace where safety for a customer, is a higher priority. read more

In large print, Beaverton Kia offered three 2022 Stingers for just over $56,000 on their website, but after trying to get an official quote, Beaverton Kia said the price would be for just over $64,000. The price of $64,000 was in tiny print. "Bait and Switch?" Hugely advertised for $56,000. Don't trust Beaverton Kia. These people need a wake up call. They are GREEDY! read more

Went in on a Saturday to purchase a vehicle. Given my trade in etc. I had to wait until the banks open on Monday to hear back which I understood. I was assured both the sales rep and Finance Manager would be in and reach out- I gave them multiple ways to reach me... I had to call in around 5P just to find out he was not in- after I had emailed and texted the sales rep with ZERO reply. After leaving a voicemail I was called by someone else whom said they could not make a deal. My issue being, that just because the deal was null this time doesn't mean I wouldn't return. In fact I am getting a large bonus this week and now have that for a down payment... As someone who directs a sales department myself, the way this lot treated my business was poor in the least. I then went over to Kia of Portland who provided much better service. read more

Completely rude. Was parked outside there building and was honked at and aggressively told to move my vehicle. Said these are spaces for owners of the company. I would have been more than happy to move as I was unaware. Asked the person where they would recommend and told me "I don't really care it just can't be here." I would expect a little higher standard of excellence from someone who "owns" the company. read more

RUN !!!, DON'T WALK from these guys: a recap of a my 2 year service history with this dealer. #1 service appt: they gave a complimentary oil change (very generous). I asked for a tire rotation. Upon pickup,invoice says it was done. I look at my tires and it wasnt done.I bring this up but didn't create a fuss. #2 service appt: I got a flat & got a tire there. I paid for an alignment and requested the alignment printout. When I picked up my car, I was told the printout was unavailable because the alignment printer was not working. Again, I brought this up but didn't make it a big deal. #3 service appt: decided to get another tire as I didn't want differing thread depths. Upon picking up my car, the tire wasn't replaced. I asked why, the advisor said he didn't know I wanted it. Really? By now, their lack of attention to their customers is becoming a pattern. I became visibly irritated and asked for the tire. The advisor became equally irritated (not sure why) and asked for me to pay upfront to have the tire ordered as they didn't have it in stock. So they don't do what was asked, asked for prepymt of items (most service items are paid upon completion or upon acceptance of parts: I know because I worked many years at dealerships). I've had enough and got it done cheaper a Discount Tires. #4 service appt. I called for an oil change appt to minimize the wait. They quoted me 45min-1 hr. When I got there, they said they're backed up, said min 1.5 hr. I told them I had an appt & was quoted 1hr. WOW! I asked whats the purpose of an appt when its not honored? He asked if I wanted to make another appt. I said what I learned is to simply walk in, not bother with an appt since its appts are not honored and its obvious its first come first served. At this time the advisor became smart with me and said that would guarantee me a 2 hr wait. Now I work with customers all day myself and if my employers saw a pattern of escalating conflicts from me like this, I would at best be severely reprimanded. Before leaving, I had a word with the service manager, explained my experiences in the past and today. He asked if waiting 1.5 hrs was an issue. Am I speaking to a manager? This guy doesn't get it. Doubling the time and he thinks its ok? Having service advisors give smart ass responses when customers are angry when promises aren't kept? Really? You're a manager of customers and you point the finger at customers when the end result is your business misinformed your customers? I am a customer willing to pay more for stuff done at dealers. No more, not at this place. Judging by other posts here, this place has a pattern of sucking and not caring about their customers. Gd bye Beaverton KIA. Please run from these guys with me. read more

Bought a used kia from their lot. After 2 weeks the car was burning large amounts of oil. After several phone calls they finally called me back. Basically said tough luck. After reading some of my reviews they called me back and offered to give me a free estimate for me to pay to fix it. So do not trust this dealership. I would just go somewhere else.. Yelp has true reviews not paid for fake reviews or hide bad reviews on google read more

We have purchased many vehicles through this dealership and each time left satisfied with the service. However, recently service has been atrocious. We've spoken with multiple salesmen over the phone that have written us off. They have been extremely rude, unhelpful, and careless. After multiple years of doing business with them, i'm sad to say, we are taking our business elsewhere. read more

After a very unpleasant beginning with a individual there and I walked out! I made contact with Mr. Kelly the GM. After telling him what occurred he went above and beyond to get the best deal for me on the 2021 vehicle I had chosen. I returned the following week and picked my new car up with ease from start to finish. Big shout out to Michael the salesman for being the best you can ask for. Sad you have to go through BS to get what you want and be treated with respect . Should be that way right from the beginning every time. The less time you spend jerking a customer around the more you can get and the more you can sell and lease. read more

I bought a car from Beaverton Kia a few years ago and was told was told it was "sitting on the dock" for a year due to slow sales- LIE #1! Due to the low miles (less than 100) I believed them. They also told me since the model was the previous years they would have to sell it as officially used but I would still enjoy the full warranty which would begin as soon as I purchased it- LIE#2! Fast forward to years later when I actually need to use the warranty and SURPRISE, SURPRISE! My warranty is not valid because I AM NOT THE FIRST OWNER! These slime bags sold me a return vehicle and told lie after lie to get me to buy it under FALSE pretenses. When I bought the car I nearly walked out when we got trapped in the finance office by another slime bag who was trying to sell us add-ons and refused to sell us the vehicle until we watched a video describing why we MUST have all the add-ons. He said watching the video was "REQUIRED BY LAW"! WHAT??!! I decided then and there that I will NEVER give them another dime although I have since wanted to upgrade I have driven the same car to avoid having to go through this BS again. FYI if you are looking for a new or used vehicle you can buy one through Costco, Sam's Club, AARP or many banks or credit unions also have car buying programs. They will search for the exact car with the exact options you want and sell it to you for fair market value. Go to the dealership to test drive the car(s) and buy your car from a fair and honest source. I am. DON'T GIVE THESE SLIME BAGS YOUR MONEY!!! read more

What a joke. I went in to test drive a car. A nice fella escorts me out and we drive about. I decide that I want the car so we head inside. Mind you, I have seen the car in the lot for quite a few weeks. And, I also did some research and knew that they had the car listed online. It was listed for $14514 I had done lots of shopping and had a ballpark price. We go inside and sit in the fellas cubicle. He disappeared, and was replaced by another fella. Supposedly, the guy I started with had another customer. Right?!?! Snort. So we begin the dance. He leaves and I wait. He comes back and offered one price but then tells me that it's actually listed at 15.1 (which is illegal btw) I said bullshit. Try again. He comes back to tell me that they paid 13.5 for the car .... blah blah blah. So I walked. I asked for a price, not a joke. Of course, they called several times after I left. Sorry guys, went to a straightforward lot and bought an almost identical car for 12.5. And their car remains sitting in their lot for another 80 days. Wasting their money. read more

I have to say this dealership wins the prize for the worst Kia dealership I've ever been to, year after year. I had a terrible experience buying my first Kia there. I said I'd never return after that. However I went back and tried to buy my second Kia there, but their customer service was so bad, I went to another Kia dealership to make my purchase. I tried to buy my third Kia from them and couldn't even get to guy to call me back. I went yesterday to buy another Kia and was told that I couldn't see the car I wanted to buy because they had already locked the gate. I'm a big fan of the Kia brand but I would strongly suggest you go to Power Kia in Salem or Weston Kia in Gresham read more

We'll go 4.5 stars for this review, thanks! Bought our daughter's used Optima here last year and it was your typical we thought it was a quick look around, didn't eat & were hungry, definitely didnt plan to buy anything but oh, we are! experience. Financing takes forever regardless of where you are...but everything went well. We've had oil changes done since. All fine. Its a great car for a teen! Fast forward to her steering wheel is doing a weird clunky thing. Brought it in this Wed morning, after stopping by last week and speaking to Service rep. Carlos for a few minutes. He was great. Super personable guy.* Service manager, take note of this. Carlos. Show that guy some appreciation, please. He basically unofficially diagnosed the issue, and apologetically but honestly said because they're backed up, it would be 3-4 days. **Sidenote: a dealer I will not name still has my car since early SEPT, because of staffing and parts issues, so 3-4 days sounded pretty good. What industry isnt having some kind of issues right now? Picked up the car today. It was exactly what Carlos said it was, covered by a service bulletin, and $0. Also, unless I'm imagining things, the once dusty interior appears to be cleaner than when I dropped it off. Soo....long story short, We are happy with everything going on at Beaverton Kia. Will continue to use them for sure. read more

Every time I come here the service is very poor and the sales team are snakes. Horrible business model. I prefer any other Kia than this one. read more

We recently leased a Forte from Beaverton Kia. Allen Williams was our salesperson and he was great to work with. There was NO pressure from him at all like you feel from many car salesmen. My wife wanted a certain color and Allen was very patient with us. There was some waiting process while they found the car for us with a good negotiated lease. I mentioned to Allen I needed to go find a snack while we were waiting (for medical reasons) and he opened his desk drawer and offered me a choice of fruit that he keeps on hand. Allen was so friendly, helpful and patient with us. We would ask for him again. We LOVE the Kia we got and it's a fun car to drive. read more

We have leased a KIA Soul from Beaverton KIA and at first the service started out very good and we were impressed and happy with our lease and the service package we purchased to accompany it. But the last few interactions via the service department have left us greatly disappointed and making it easy to decide not to purchase or do another transaction with Beaverton KIA once our lease is up. We had an air conditioning odor issue in our Soul, that from what we were told and read it was known issue. We had that serviced and we paid for it, though we thought it probably should have been comped. After the service appointment, driving down the highway, the hood of our Soul came up and we realized that it hadn't been latched after the service. Pulling over on busy highway 26, I scrambled out and secured the hood. But you can imagine that both the hood coming up and then having to get out on a busy highway was not exactly soothing or easy. We called back to the service department immediately to let them know, and they apologized profusely and said that they would put a free detail clean of our car on our account. I called today to schedule an oil change as part of our service package and have the detail clean done during the same appointment. They had no record of any of the issues, nor did they have any notation of a "free detail clean" I was told they don't even detail on weekends, so it couldn't even be done. Then the service representative went further as to let me know he couldn't even schedule an oil change for me until the month of November. After some difficulty I was able to get an appointment for the oil change on the day that I needed, but it took some work. And the complimentary detail clean for the hood fiasco is null and void from what I have been told. We are severely disappointed with the service lately at Beaverton KIA, from creating a dangerous situation for our family with the hood being left open and then to not sincerely making good on a promise that was adequate compensation for us for the problem. It could have been so simple to take care of this and instead it has just fizzled out, and what I gathered from the attitude of the phone call to the service department today is "Eh... we don't care." That's it.... At this point I can assuredly say that once the lease is up on this vehicle we will happily return it to you and take our business elsewhere where the value of the money we spend with you is adequately matched in the service given back to us. read more

Beaverton Kia has good reviews, it's why we decided to shop here. It was mid-June. We were hunting for a good price on a Kia Soul. Adel, the person we met in the lot, was kind and courteous. He showed us a handful of vehicles within our budget. He was patient as we test drove them to see which one was right for us. Then, it was time to negotiate the price tag. We entered the office building, only to be greeted by different sales rep. He was younger, though awkward and stout. My overall impression of him was soured by his aggressive, impersonal demeanor. My mother is in her 60s and looking for a car. Her English speaking skills are limited. It was obvious (from an outsider's perspective) that I was translating each line he spoke to her in our native tongue. As the conversation progressed, he grew uncomfortable and took this as an offense. He remarked, "Would you mind speaking in Laotian, at least." The comment was rude and didn't sound clever enough to be comical. Rep guy, please don't ask me to erase my culture when perhaps, you've already done it yourself. This is America. We are a mixed melting pot after all ... My mother had a price range in mind. We let him know. The sales rep leaped from his desk and left our cubicle in silence. He circled the lobby. We waited ... Midway through his laps, he indicated that an "approval" was required from his supervisor. Oddly enough, we never saw him walk through any door. The laps continued. From the corner of my eye, he was circling the building ... buying time and scheming. I got dizzy. He wasted our time because he refused to nudge the price, not even a single George Washington. Instead, he added additional features that we didn't ask for. The sales rep had no negotiating skills and gave up far too easily. The negotiation phase was almost nonexistent. You gotta try harder than that buddy. When things didn't go his way, the sales rep terminated the conversation and left us at the cubicle. Immediately, he greeted the next patron who was standing next door, audible enough so we could hear the salutation. He left us there, high and dry at the table. With nothing left to do, we excused ourselves from the building, while he embraced the next intrigue. The cycle begins anew. Overall, it was a bit of an insulting encounter. The sales rep was impersonal, rude, and unskilled in the negotiation process. Perhaps, because we were all Asians at the table, it gave him permission to treat us less. I don't recall his name but remember his face and demeanor. It was an experience to remember. Good luck. read more

It can be intimidating to purchase a car, especially if, like me, you haven't been in a car dealership for a while (13 years to be exact!) I went to Beaverton Kia to look at a used 2009 Nissan Cube and was immediately welcomed by Allen Williams. He showed me the car I wanted and was willing to show me anything else that may interest me, but I never felt pressured into something above my price range or that I didn't want. Allen listened to my needs and it was clear that he just wanted to see me with a car that I would like and that would fit in my budget. He walked me though the sales process and made it as easy and comfortable as possible. In fact, each and every person I came in contact with that day was helpful, understanding and reassuring. I think Beaverton Kia's unofficial motto should be "No Problem!" because no matter what issue I had (my husband is working in another part of the state so he couldn't sign off on our trade, I couldn't find the title for the trade, etc.) "no problem" was the answer. When I left to drive home in my new Cube, I felt really good about the transaction all the way around. I would highly recommend Allen and Beaverton Kia for anyone shopping for a used car! read more

Probably one of the worst dealerships I've dealt with. If you want to be talked down to definitely ask for John. He will try to throw in some lukewarm jokes to cover up how rude he's being, but even that doesn't help. He laughed at us when we offered to pay cash for the vehicle if it helped bring down the price, as if I didn't have enough money because I'm a younger woman. I came out of the bathroom to John and the sales manager talking shit about my boyfriend and I for our negotiation offers and the experience in general. If you want to talk poorly about customers, at least make sure they're out of ear shot! They also tried to get us to sign without being transparent on what we were even signing, saying if you put "x amount down and get this payment per month then you'll leave with the car tonight?" Not disclosing the final price of the car, interest rate, or any of the other details. Then when we left they asked "are we missing something?" As if I hadn't caught them in the middle of their insulting conversation, John's red face was a definite give away though! read more

Had a very good experience buying my new 2011 Optima hybrid. Last new car I bought was in 1998 and car sales seemed like getting slimed. I felt I needed to shower after every visit to a car lot. Fast forward to 2011 and my experience changed greatly. Bobby was our salesman and he was helpful, personable and not pushy with making us decide what car to buy. He's knowledgable about the automobiles and seems genuinely interested in helping his customer. He even cleaned our car before we drove it away (the usual cleaning people were gone for the evening). The actual purchase paperwork, etc was a bit too much like old school ("let me go run this by the manager," nickel&dime about whether to get extended service warranty, etc). Nonetheless, I would totally recommend them. From the perspective of buying a Kia, I was impressed with the quality. It's not some cracker box automobile any longer. Nice quality. Very happy with my purchase! read more

Love this place! We were helped by Cameron and Eric. My fiance and I bought a used Honda Civic and we love the car! They did try and get us to buy a newer car, that is their job, but they were respectful of our decisions and we never felt pressured to do something we didn't want to. When we ARE ready to buy a newer car we will come back here for sure. read more

DO NOT GO HERE! I took my Kia in for an oil change. They told me over the phone it would take 45-1 hour so I decided to wait there. After 2 hours they came out with a list of things that needed to be fixed. The bill was over $850! I declined all of their suggested services and just wanted my $30 oil change. They told me I HAD TO have an inspection done or my warranty would not be good anymore. They told me Kia could use it against me. This inspection cost me $350 and another hour waiting. If I would have known it was going to take 3 hours, I wouldn't have waited at the dealership. They were not helpful at all. They gave me no option and made me feel trapped. I felt threatened and that I had no choice but to do this inspection. You're better off going to jiffy lube! read more

I have had negative experiences with pushy, arrogant, and patronizing car salespeople every time I have been to a car dealer, until I went to Beaverton Kia last week. My wife and I found we suddenly needed a new vehicle and after encountering yet another obnoxious salesman at another dealership, we decided to see what Beaverton Kia had to offer and if their sales people were any better. Arriving at 6PM with our two and a half year old son in tow, we told Adam Murrilo what we needed, but that we were not going to purchase right away. He provided us options in our price range, without hassle or judgement. Adam was patient, calm, knowledgeable, and respectful. After we spent over an hour comparing vehicles options with Adam answering all of our questions (even when we asked the same one multiple times), we left the dealership to do research. Over the next two days, Adam returned calls quickly, continuing to be professional, respectful, and knowledgeable. We returned to the dealership today and purchased certified used vehicle. While all the paperwork and process took quite a while, Adam did everything he could to keep us happy, expedite the process, and help us finish quickly and still understand our options. We were very happy with the entire process and especially with the excellent service we received at Beaverton Kia from Adam Murillo. If you are needing a new or used vehicle, I cannot recommend Adam or Beaverton Kia more strongly. read more

Found a used vehicle on Car Guru within my price range and the features I wanted. Ad stated it was at Beaverton Kia. I called, spoke with Allen, gave him the stock # from the ad. He couldn't locate the vehicle on the lot, stating there is another lot he needed to check and asked if he could call me back. Within 15 min he called back stating he still couldn't find the vehicle, he needed to check in with his manager. Called back a 2nd time stating the SUV had just come onto the lot and it was in the shop being detailed out and safety checks being conducted. Great I would wait until I heard from him when it was ready to b discussed. Well, 1/2 hour to an hour later I get a call from Richard. Asked why Allen wasn't calling me back. Richard's response 'he is out on a test drive with another customer'. He than goes on to say the vehicle is ready to b viewed. By now it is dark, it is raining and I live on the East side half way to Gresham. This was on Sunday and I have a full work week ahead of me. Asked if the vehicle could b driven over to me. My only window of time was Wednesday. Richard stated yes and we set up a time. He text me to confirm the time, date and so I would have his direct phone number. Roll forward to Tuesday night. Allen texts me stating the vehicle still isn't ready for viewing, still in the shop. I didn't get the text until 9 something pm...I work late on Tuesday nights. Text Allen back regarding the appt of Richard bringing it over to my side of town tomorrow. Than I called Richard. Had to leave a voicemail asking what was going on and I felt like the two of them were 'playing me'. Wednesday morning get a text from Richard stating he has an emergency and will not b able to bring the vehicle to me. An hour later get a call from Steve leaving me a message that Nelly has been assigned to work with me. At this point I am totally frustrated, returned Steve's call to say 'sell the vehicle to someone else, I am no longer interested'. I hung up after saying this. 5 min later Steve tried to call me back, I did answer the phone. I would rate this experience with a 1/2 of a star if I knew how. Have decided not to do business with Beaverton Kia...it seems to me they start playing you even before they meet you. I will not allow them to abuse me in this fashion. Patti C. read more

Our experience at Beaverton Kia was great. The sales agent, Derek Cunningham, patiently answered all our questions and provided great insights into the car we were buying. The whole team provided amazing customer service and made the car buying experience smooth and hassle free. read more

these people are horrible. don't use them. DON'T USE THEM!!! they advertise their used inventory with incorrect model specs, i know, i'm one of the victims. do a search and you will find another unhappy customer they did the same thing to on a nissan suv. this dealership is full of idiots that don't know what they are selling. "we love people" ? they love money and screwing you over even more. read more

TL;DR - I was totally skeptical about Beaverton Kia, and almost forego this epic car I saw online because of the crap yelp reviews the dealership had gotten in 2015/early 2016. However, I am super pleased to report that my experience yesterday was GREAT!!!! John Paz handled my experience e2e and was FANTASTIC to work with. I am super proud of my new ride and can't wait to show it off to my buds! Full Story - Fell in love with Mini Cooper S Convertibles, surfed online and found this super cute one available at Beaverton Kia. Note that this dealership is a 6 hour round trip for me to even visit....so when i read all the crap yelp reviews, i was really scared and almost didn't bother making the trip. Plus, this is my FIRST time buying a used car so i'm seriously worried about getting a bad deal. The Yelp reviews here seemed quite scary, i read every single one. They were great through 2013 and then took a serious downturn, and there were specific reviews saying the staff treats women customers like myself really badly. I HAD A GREAT EXPERIENCE working with John Paz (short for Pazeotopoulos, cool name). I sent my first mail through the Kia website at 6+am before i went to work and he replied in like 20min (wut??), and throughout the next 2 days, we had over 30 email exchanges (not even kidding....as I said, I'm a noob used car buyer). He was super patient, very detailed, not pushy at all, and very very polite. I was really pleasantly surprised by John's excellent service, since my past experience in other dealerships haven't been very good to-date, somehow everyone treats me like I'm too poor to afford a floor mat. Long story short, I found the car online last Wednesday, started email thread with John Paz Thursday, he even held the car for me Friday cos i had to work and can't drive down yet. Drove down Saturday arriving at 1pm, he had all the paperwork ready for me to inspect, the car was ready for test-drive, and everything was as he described. We took it for a test drive and didn't feel rushed at all in the process. i took my time to run through my checklist. I found a couple more problems and he was kind enough to have his service staff look at the issues while we went to grab lunch. We came back, and basically just closed the deal right there and then, no hassle no fuss! WOW. The whole experience was super pleasant, and considering i have bought many NEW cars before, and this is my first USED car experience, i was completely blown away that this was my BEST car buying experience EVER. John Paz ROCKS, and I highly recommend his service!! read more