We just got our month pest control service by Jason Rivera from Citra. He did a fantastic job…read moreservicing the house. He texted ahead of time to provide an ETA on his arrival, he was thorough and diligent in his service , he made sure to cover all areas of concern.

I want to give a big shout-out to Jorge (George) at Citra Pest Control for an outstanding job! I…read morehad three paper wasp nests high up on the second story of my home, and he handled them quickly, safely, and professionally. Jorge used a backpack sprayer to treat the nests from the ground, then removed them with an extension pole. It was impressive to watch, and he made what looked like a difficult job seem easy. He was friendly, knowledgeable, and took the time to make sure everything was taken care of. If you need pest control and Jorge is your technician, you can feel confident you're in excellent hands. Thanks again, Jorge, for the fantastic service!

I had a rodent problem in the attic and after a lone rat made its way into our home (gross!) I…read morerequested for quotes from multiple companies through Yelp. Wildlife technician David came to our house and performed an assessment to determine possible entry points that needed to be repaired. I completed assessments with multiple companies and decided on Critter Control because David was so kind, knowledgeable, and incredibly thorough with his work (kudos to you David!) He was happy to answer all my questions and it really put me and my family at ease. His assessment report was so detailed and we were quoted such a great price compared to other companies. Their process is straight forward, they are transparent with their costs and don't try to push additional services that you don't need. We finished our repairs a couple of weeks ago and we went from hearing movement in the attic every single day to pure silence. As someone with a severe phobia of rodents, thank you David and the front office team for your help! I can finally sleep peacefully at night. P.S. I hope we never have pest issues again but if we do, we 100% will be using Critter Control

Our technician John is knowledgeable and very patient. He arrived on time, climbed into our attic…read moreand identified where the dead rat is (Unfortunately in a place he cannot reach). He tried different ways. Although we will have to bear with the awful smell for another few days/weeks, I'm satisfied with Critter Control's work.

we got four estimates and learned a lot. attic crew completed the job in a day and did everything…read morewe asked

We worked with Jay, Andres(?), and Angelica. They really went above and beyond to help educate us…read moreabout the process of installing a moisture barrier and all the factors that go into successful rodent abatement. The communication was excellent, even on a holiday weekend I got called back within an hour of reaching out with questions, which I certainly did not expect! They arrived promptly for appointments and were thoughtful about avoiding tracking dirt into our home. They worked with us to customize their work to our coastal climate and were very transparent about exactly what materials they would be using (all top of the line, industral-grade!). I have pets and toddlers and they took my concerns about chemical disinfects seriously and offered several options to make sure I was comfortable with what was used in our home. They really seem to take pride in their work and enjoyed sharing before and after pictures to demonstrate all the improvements they made to our crawl space. I could not be happier with my choice to hire them, and plan to work with them again when I'm ready to replace my attic insulation.

From the time I read reviews on Yelp was impressed! Starting from the prompt reply to inquiry,…read morestraight forward pricing, treatment plan scheduling and reminders are all exceptional & professional. Then came in MICHAEL! He was knowledgeable, extremely kind and patient especially to my elderly repetitive mother. Thank you Michael you are awesome! Just finished the last treatment so far so good our roach problem is not fully eradicated yet but trusting the process. Highly recommend to anyone having this pest problem the german roach kind.

2 stars for next day appointment and being on time…read more -3 stars for just using store bought wasp spray to spray the nest. For 150 i expected they would do more like checking for potential sites, sealing them, maybe adding something as a deterrent. I could have bought the spray myself for $7 from amazon to do this. My rental community manager were willing to do this for free but i asked them not to because i thought the 'professional service' would do the right job for good. So honestly i feel this was not worth it at all. Btw the wasps were back the very next day. I ordered a peppermint spray for $20 and fake wasp nest for $10 to keep them away..

Mario and his team are terrific! We had a rodent problem that got out of hand quickly. The team,…read moreled by Oscar, spent a full day removing the insulation and rodent activity, placing mesh or mortar over any open areas, setting traps, and sanitizing. Exactly one week later we had a progress check, with one deceased removed, area again sanitized and traps placed for next week's check. We are so pleased with Rodent Control's expertise and service. Hire them! I

I tried various methods nothing worked but now after a few…read moremonths an a couple visits the problem is completely solved thanks to Mario he did an amazing job inspecting and also at explaining every single detail

When we purchased our home, the previous owners claimed they had eradicated a prior rat…read moreinfestation. Unfortunately, after we moved in, we found that the crawl space was full of rats. Over the next two years, we hired two different companies to perform full removal programs. Both claimed they had fully inspected the crawl space and eliminated all entry points. Unfortunately, when the rats came back, neither company honored their warranties. We then hired 3 Step Rodent Proofing. During their inspection of the crawl space, they found and documented with photos all of the entry points they identified and sealed. In addition, the service technician discovered a water leak and showed us exactly where it was located. We would have never known about this leak without the photos he provided. We were shocked that the previous two companies never mentioned the leak, which turned out to be caused by a bad water pipe connection from the previous owners' remodel. After the work performed by 3 Step Rodent Proofing, the crawl space was rat-free. We did not see another dropping around the vents. About a year later, my wife thought she heard noises under the house. I was pretty sure the sound was coming from our HVAC system, but decided it was better to be safe than sorry. I contacted 3 Step Rodent Proofing, and they had a technician out within the week to evaluate the situation. They performed a thorough inspection of the crawl space and the house and found no signs of rats. They also told me to call them back if we saw any droppings or heard any new noises. Based on our experience, they were the only company we worked with that was thorough, documented their work, stood behind it, and remained responsive after the job was completed.

UPDATE: It's been 2…read moreyears later after Chris sealed all the attic and crawlspace holes... since then, we haven't heard (or smelled) any rats! Thank you!!

We recently discovered a rodent issue in our new home and found Anthony through Yelp after seeing…read morehis outstanding reviews. From the very first consultation, it was clear that he is highly knowledgeable and experienced. He conducted a thorough walkthrough of our property and quickly identified the likely root causes of the problem. What impressed me most was his responsiveness and commitment. Once we decided to move forward, he was available right away and consistently stopped by every week to monitor and service the traps. Throughout the process, Anthony was professional, approachable, and always willing to answer questions and explain his recommendations. Thanks to his expertise and dedication, the rodent issue was effectively addressed, and we now have peace of mind in our home. I am extremely happy with the service he provided and would highly recommend Anthony to anyone dealing with rodent problems. In my experience, his personalized service and expertise far exceeded what you would typically get from larger pest control companies.

Anthony did a great job sealing up my roof and getting rid of the rats in the attic. He came back…read moreseveral times and made sure they were gone. He also helped replace my dryer vent as well. Highly recommended.

Mark was very efficient and highly customer service oriented. I am glad I called Norcal Wildlife…read moreRemoval. Mark even cleaned up the mess left by the birds - great value and great service. Bruce

I have given NorCal multiple chances to fix the problems but they have not answered my calls,…read moreemails or texts. They came out to fix my rodent issues in the crawl space and attic. Max came out and seemed like a nice guy. I thought he did some things in a strange order, which means that rodents would still be there. Sure enough, rodents are still there after multiple visits. Their business model is based on how many animals they remove so of course they have an incentive to keep coming back it seems. I sent them video evidence and they did not respond. They keep sending me reminders for invoices for incomplete work. They were also supposed to put a barrier attached to a door for a crawl space where rates were eating their way into the space. That never happened so of course the rats still have an entryway. On a related note, their technicians do not wear shoe guards, so they walk around your house with the same shoes that are walking over rodent droppings. I do not recommend them at all. I used them based on the great reviews and the family owned business model.

I was referred to John by a neighbor, and I know I should probably have waited until we saw the…read morefinal results before writing a review, but I couldn't help myself--I felt compelled to share my experience right after his first visit. We had previously received a quote from another highly rated Yelp vendor, who put a lot of fear into us about the situation and quoted us several times more. John and his crew addressed everything the other company had recommended, except for the cleaning, which John doesn't provide--but he referred us to another vendor for that part. They carefully and thoroughly checked the problem areas, fixed what needed to be fixed, installed traps, explained exactly what we should do from here, and scheduled a follow-up visit. John also told us to feel free to call him anytime if we have questions or concerns. John was incredibly courteous, kind, and patient in explaining everything to me. And the cost was a fraction of the other quote. After seeing so many negative stories about rodent-control experiences on Nextdoor and elsewhere, I feel incredibly fortunate and grateful to have been referred to John. I couldn't be happier with how the first visit went, and I highly recommend him based on my experience so far.

John is super honest. I called to ask if he can help eliminate drain flies. He said yes, but gave…read moreme a DIY option to save me money!! What an honest man -- hard to come by these days. We appreciate it and will definitely be calling him again in the future should we have pest issues. Thank you John!

Planet Orange employee George set up our appointments and answered questions re the service... he…read morewas great in every way, returning calls and sending emails punctually. Extremely knowledgeable, not pushy, and very friendly!! John E came to do the inspection and exceeded our expectations... he was extremely thorough, inspecting every crack and crevice inside, our home, the attic and basement. He is incredibly knowledgeable and taught us important things we need to know to keep insects and pests out. He exuded confidence and honesty. We requested John E to do our service in Portola Valley. Many thanks to Planet Orange for using Organic spray!! Catherine ,)

This has been a great experience. From my reaching out on the web, to the scheduler and especially…read moreBrayan, our inspector, everything was first class. A few days after the inspection the crew came for the service. It was a big job and the crew was again, professional and clearly knowledgeable. Highly recommend.