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    Belmont Hardware

    3.0 (76 reviews)
    Closed 9:00 am - 5:00 pm
    Updated over 3 months ago

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    6 months ago

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    6 years ago

    Helpful 5
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    2 years ago

    Terrible customer service , I was surprised with the teams non response to a request for quote it's as if they don't want my business

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    3 years ago

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    5 years ago

    Completely disorganized. Screwed up my entire order countless of times. Horrible customer service.

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    5 years ago

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    7 years ago

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    6 years ago

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    5 years ago

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    8 years ago

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    4 years ago

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    5 years ago

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    5 years ago

    These people are snobs and completely rude and unhelpful. I suggest you skip and shop online

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    14 years ago

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    11 years ago

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    12 years ago

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    12 years ago

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    Page 1 of 2

    Ask the Community - Belmont Hardware

    Review Highlights - Belmont Hardware

    David Nakamoto saw me come in with my old hardware and the newly ordered hardware and immediately asked how he could help.

    Mentioned in 7 reviews

    Read more highlights

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    Lowe's Home Improvement

    Lowe's Home Improvement

    2.1
    (617 reviews)
    8.6 mi
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    To Whom It May Concern,…read more I am writing to formally request an immediate escalation and a call from the district manager responsible for the Lowe's Brokaw store regarding an ongoing, unresolved kitchen project and three mis‑scoped appliances. After a flood in our home, we began a kitchen project with the Brokaw store. From the start, the experience has been extremely frustrating. There were incorrect measurements, incorrect scoping, delayed installation, and months later our kitchen is still not completed. Despite our repeated attempts to move the project forward, we have not received timely, coordinated support. In addition, three appliances were incorrectly scoped and sold to us as part of this project. We have tried several times to return these appliances through the store, but we have been repeatedly given conflicting information and "the runaround." No one at the store is willing to take ownership of resolving the situation or clearly explain the path forward.

    I don't usually leave reviews, but I had a disappointing experience at Lowes on Brokaw…read more An employee named Jarvis was unprofessional and unhelpful when I asked for assistance locating an item. Instead of offering help she simply looked at me and directed another employee to assist me, despite appearing to be available at the time. As a customer expect courteous and attentive service, and unfortunately, this interaction fell short of that expectation. I hope management addresses this issue and reinforces the importance of providing helpful and respectful customer service.

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    The Home Depot

    The Home Depot

    2.1
    (252 reviews)
    11.8 mi
    $$

    Went in for a return and Andrew helped me out. His customer service was excellent from start to…read morefinish. He was very friendly, professional, and made the whole process smooth and stress-free. You can really tell he values his customers and takes the time to communicate clearly and respectfully. It's always refreshing to come across someone with such a positive attitude and great work ethic. Really appreciated the help thank you, Andrew!

    Since buying my home, Home Depot has been one of my favorite go-to stores for all my home…read moreimprovement needs. So, I was extremely disappointed today when I placed a mixed order--half pickup, half delivery--and the app failed. When I arrived to pick it up, the check-in button didn't work, so I had to call Customer Service to assist notify the staff. (Also letting them know about the bug on the mobile app) Once the staff member finally brought out my order, she treated me with complete dismissiveness; letting me know that she didn't receive any notifications. When I explained the app glitch--as if my half hour waiting in the car was some cosmic insult. Customer Service, thankfully, was fantastic--kind and responsive--so it's a shame the store experience was so dismal. I hope you fix this before your reputation--like your app--completely crashes. Why 2 stars instead of 1? Well, the customer service associate was exceptionally attentive, professional, and most importantly she did her job time 10. There's room for improvement Home Improvement.

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    7/29/24 FYI
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    Belmont Hardware - hardware - Updated June 2026

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