Cancel

    Open app

    Search

    Ben & Jerry’s

    3.2 (91 reviews)
    Closed 11:30 am - 8:30 pm
    Updated 2 months ago

    Order Ben & Jerry’s Takeout or Delivery

    Services - Ben & Jerry’s

    Catering

    Ben & Jerry’s Photos

    You might also consider

    Recommended Reviews - Ben & Jerry’s

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Tony H.

    分量大、口味独特、服务友好。这还有什么不喜欢的呢?我们来的时候天气挺冷,但大家还是忍不住要尝尝。 Big portions, unique flavors, and friendly service. What's there not to like? We were here on a fairly cold day, but everyone still couldn't resist.

    The menu board of flavors
    Randy F.

    I remember when Ben and Jerry came to speak where I worked in SF decades ago. They were one of the first modern-day corporate social activists. It's something they are still known for today. Every year, they host a free ice cream cone day. A chosen local non-profit welcomes everyone who enters the store, giving a soft sell with donation buckets in hand. B&J has always been generous in that regard. All the flavors are good. Some, like the "Cherry Garcia," are iconic. I also like the non-dairy Strawberry Cheezecake. The sorbets are good, too. As a purist, I recommend staying with the authentic milk ice cream for that real Vermont dairy taste.

    Itzel A.

    I went for Free Cone day yesterday and the staff was very friendly! I had the honey graham latte ( sooo delicious if they have a pint- I need to buy) the line wasn't too long & parking was available nearby.

    Maria C.

    I was in the mood of a sweet treat after the parade this week so I stopped by Ben & Jerry's on Jefferson St. The staff were super nice and friendly, even with a line out the door. The worker offered me samples when I couldn't decide what flavor to get. The ice cream was delicious!

    Half Baked
    Lisa X.

    Most people that go to Fisherman's Wharf are either tourists or they work around there. I am neither but since I have a fur child, I like to take him all over the city whenever I'm off work. One day, I decided to drop in for ice cream. Funky decor, funny ice cream names and yummy flavors. Located on a busy street in Fisherman's Wharf, I highly encourage you to stop in and have a cone next time.

    Front
    Chelon C.

    Such a perfect spot for a little treat. Get an ice cream and watch the seals on the wharf? Yes. Rocky road in a beautiful location? Um, yes please!

    Chloe S.

    We stopped by as soon as we saw someone else holding a double scoop! Despite the cold weather outside we decided to grab us a bowl of ice cream. The ice cream worker let us sample flavors and even gave us some recomendations to his favorite flavors. We decided on cookies and cream and coffee. Cookies and cream is always a fan favorite and for good reason, the chunks of cookie were massive and the creamy base made for a delicious bite. A fun note we placed the coffee flavor on top so while it melted it would mix with the cookies and cream. The coffee flavor was also solid! We had really great service since our party of 3 decided to share a double scoop the staff gladly gave us extra spoons and even an extra bowl to share better! Our first time at Ben and Jerry's and we will definitely be back!

    Robert R.

    The ambiance is vary San Francisco, with the decor being cows on the cable car as art to the colorful atmosphere, the ice cream is always a must as San Francisco favorite. The service was epic! Kennedy She was pleasant and helpful you were awesome!!

    Outside
    Jando S.

    There should probably be more reviews for this overly touristy Ben & Jerry's but here goes my two cents: don't do it. If you must, then consider the fact there is better ice cream throughout the city and there are probably better locations of Ben & Jerry's as well. Having been here several times, I've learned the hard way way too many times. The sad part is I'm not even a SF resident, yet somehow I'm with tourists that end up choosing to be here more than I'd like to count. What's the issue? Let's start with the prices. I thought airports were expensive, but being part of the Fisherman's Wharf lineup is going to command a bit of sticker shock. The other major issue has been poor customer service. Slow, inefficient service coupled with lackadaisical attitudes leads to a ho hum experience almost every time. I get this sneaky feeling they don't want to be there anymore than I do. Seating isn't ideal for groups and when there are crowds the tastings can take forever. The lines can get intense on certain days, so if it's a beautiful sunny day or there is a pack of children around, plan accordingly. Most folks end up sampling a ton because they simply don't want to get back in line again. I can't say I blame them. There is a positive though: the ice cream is pretty tasty. The variety is the whole spectrum of Ben & Jerry flavors, ranging from classics to some funky combinations. A big shout out to the Netflix and Chilled and PB Half Baked. Couple that with the solid view of the pier and they get two stars.

    Cool table in Ghirardelli's Ben & Jerry's Ice Cream shop
    Sierra L.

    Thanks for the delicious ice cream recipes and fun tastes from Ghirardelli! Another wave of love for San Francisco confirming that coffee ice cream with chocolate chunks keeps us all happy! More promising cookie dough flavors of the fleet of ice cream's favorite desserts! To form the old time fashioned favorite of war candy and cookies despite what's happening to where you are and how dangerous for residents.

    What the banana split is suppose to look like
    Zeke L.

    On a hot day ice cream is what you need. I am big fan of Ben and Jerry. I saw the banana split poster and said give me one of those. What I got was nothing that looked identifiable. The ice cream is good but common. I think I'll just get a soft serve at McDonald's next time. At least it looks like a soft serve.

    Cari A.

    Great ice cream close to Fishermans wharf. We were staying at the Argonaut hotel, so this was a close option for us (plus they do 20 percent off one item when you show your argonaut room key). Pros: -fresh, tasty ice cream Cons: -parking -few tables to actually sit at inside

    Custom Small Ice Cream Cake (serves 4-6 people)

    See all

    3 months ago

    Helpful 30
    Thanks 16
    Love this 35
    Oh no 1

    5 months ago

    Helpful 6
    Thanks 3
    Love this 7
    Oh no 0

    3 months ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0
    Photo of Tony H.
    0
    68
    533

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Itzel A.
    1
    35
    103

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 26
    Thanks 0
    Love this 24
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Chloe S.
    1515
    492
    1873

    4 years ago

    Helpful 1
    Thanks 2
    Love this 1
    Oh no 2

    3 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    1 year ago

    The employe looked at us to see what we wanted then shouted out" next". Very poor communication skills should hire better workers.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Business owner information

    Photo of Ben J.

    Ben J.

    Helpful 9
    Thanks 0
    Love this 10
    Oh no 0
    Photo of Teri G.
    190
    14
    0

    2 years ago

    Love the ice cream but your service sucks! The kid behind the counter was so rude! Learn customer service dude!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Ben J.

    Ben J.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Ben J.

    Ben J.

    Helpful 1
    Thanks 0
    Love this 3
    Oh no 0

    5 years ago

    Business owner information

    Photo of Ben J.

    Ben J.

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Cari A.
    212
    1106
    4080

    8 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Ben J.

    Ben J.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Ben J.

    Ben J.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    4 years ago

    Business owner information

    Photo of Ben J.

    Ben J.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Sandra G.
    24
    131
    4141

    5 years ago

    Business owner information

    Photo of Ben J.

    Ben J.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Business owner information

    Photo of Ben J.

    Ben J.

    Thank you Selina for your review, we love to hear from our guest!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Ben J.

    Ben J.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Ben J.

    Ben J.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Ben J.

    Ben J.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Ben J.

    Ben J.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Aj C.
    694
    895
    2422

    11 years ago

    Helpful 13
    Thanks 0
    Love this 10
    Oh no 0

    14 years ago

    Helpful 5
    Thanks 1
    Love this 4
    Oh no 0
    Photo of Miriam W.
    3588
    3489
    3040

    20 years ago

    Helpful 2
    Thanks 0
    Love this 4
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    15 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    Page 1 of 3

    Ben & Jerry’s Reviews in Other Languages

    Ask the Community - Ben & Jerry’s

    Review Highlights - Ben & Jerry’s

    You would find flavors like Cherry Garcia named after San Francisco late local legend Jerry Garcia of the Grateful Dead.

    Mentioned in 5 reviews

    Read more highlights

    You might also consider

    Butter & Crumble - Romey's Mexican hot chocolate pain au chocolat

    Butter & Crumble

    4.6(729 reviews)
    0.6 miNorth Beach/Telegraph Hill
    $$

    Great pastries and drinks, but they do run out of popular pastries and the line is egregiously long.read more

    This was our second visit to Butter & Crumble. The first time, we arrived about 30 minutes before…read moreopening, and the line was already halfway down the next block. It ended up taking us over two hours to get our pastries, and by the time we reached the front, some items had already sold out. This time, we decided to arrive right when the line opened at 7:45am on a Friday. Personally, I'd rather get there early, wait a little over an hour, and have the first pick of pastries than arrive later, wait even longer, and risk missing out on items. We were the third party in line and placed our order around 9:05am. By 9:15am, we had our pastries and drinks. After our first visit, I wasn't completely convinced the wait was worth it. The pastries were good, but the long line and wait time didn't feel justified. This visit, however, may have changed my mind. We ordered: * Madame Lorraine * Chorizo & Tot Croquiche * Morty P * Strawberry Vanilla Bean Bun * Pistachio Cardamom Sugar Croissant * Rocky Road Double Chocolate Cookie * Classic Croissant We also got two drinks: the S'mores Mocha and the Cherry Vanilla Almond Cappuccino. Don't skip their drinks, their specialty coffees are just as creative as their pastries. I really appreciate their rotating menu. Their pastries are always so creative, and I love that they experiment with unique flavor combinations that you don't typically see at a bakery. Some items are definitely more memorable than others, but I enjoy that there's always something new to try. Their pastries are well executed. The croissants are flaky and buttery. This visit, my personal favorite was the Chorizo & Tot Croquiche. Overall, this visit was a much better experience than my first. If you're willing to wait in line, I think it's worth checking out. Otherwise, you can always try your luck with their Hotplate presale.

    Photos
    Butter & Crumble - Hanna's twice baked biscoff croissant

    Hanna's twice baked biscoff croissant

    Butter & Crumble - Lauren's chopped cheese pain suisse

    Lauren's chopped cheese pain suisse

    Butter & Crumble - Allyson's pork bun bearclaw

    See all

    Allyson's pork bun bearclaw

    Butter& - Monochrome

    Butter&

    4.8(464 reviews)
    3.5 miPotrero Hill, Dogpatch
    $$
    Locally owned & operated
    Outdoor seating

    This is my favorite cake shop in the area and should be the bar for cakes everywhere…read more The buttercream on the cake is the best. It's soooooooooooooooo smooth and buttery. I would eat the cream by itself if they sold it that way. Good thing I don't live nearby. I saw one review say that some of their chocolate flavor or cookie flavors weren't as good, which I understand. I had a cookie cake and didn't taste the smooth, buttery taste I was looking for. I highly recommend cakes that let their vanilla frosting shine without mixing too many flavors. Flavors: - Raspberry & lychee was amazing - Key lime was a little too tart for my tastes, but I still loved the buttercream - Cookie was just ok

    Super elegant cakes! They look to be those that are super custom, but really glad that you can just…read moreorder and pick up these cakes. A cousin has brought over cakes from Butter& on numerous occasions, and they've been a hit each time. Beautifully crafted with the outside layers so you can see both the cake and frosting layers. I absolutely love the unique-esque of flavors here. The first cake I tried from Butter& was their brown butter lemon cake. It was a bit too sweet for my liking, but love the sound of that flavor combination. It was great texturally. The second one I tried was their lychee raspberry. Wow, they really get that lychee flavor super well there! Very impressed. This one was more to my liking, and it was as equally as beautiful as the first one. Disclaimer that I haven't been to the actual store, but heard great things re service and the atmosphere. I bet it smells amazing in there. Someday I'll make a visit, but for now, keep the cakes coming! YUM!

    Photos
    Butter& - Marble

    Marble

    Butter& - Ridges + Fresh Flowers

    Ridges + Fresh Flowers

    Butter& - Metal + Marble

    See all

    Metal + Marble

    Sincerely Meraki

    Sincerely Meraki

    5.0(7 reviews)
    0.8 miNob Hill

    We love food and were so happy to be able to work with Liz on our wedding cake. It was easy to…read moreorder the tasting, easy to order the actual cake, and even easier to show up to our event with the cake already delivered. Every single asian female at my wedding said it was "Not to sweet!" which is THE highest compliment one could give a dessert. So many people came up to us saying "this is the first wedding cake I've ever liked" or "I don't like cake at all but what an interesting flavor combo." I had a crazy idea at one point to bake my own cake, but I am SO GLAD that everyone talked me out of it because I could never bake a cake as delicious as Liz and if I had done it, I would've never gotten to meet this incredible artist.

    I am always a sucker for an aesthetically pleasing cake while still delicious! My family and I have…read morehad our fair share of yummy cakes in the Bay Area and I'm so glad we came across Sincerely Meraki! I actually found this place from Michelle aka @sfcheatdays, as she posted the cake for her bday! Ordering online was quick and easy and Liz will confirm your order within the next 24 hours. Once my order was confirmed, she included her address and very detailed description of where to stop on her busy street in SF. I actually had to make a change in pickup date and time and Liz was very accommodating! I had requested silver font instead of gold and she was very detail oriented asking if I wanted the topper to be coated in silver as well, since it was usually coated in gold. I appreciate she took the time to ask vs. just doing silver font and gold coating. Pickup was so easy, even though it was a busy day. She dropped off the cake on the floor of my front seat to make sure it was stable as well. Onto the taste of the cake! I ordered the Earl grey with brown sugar icing and it was soooo good! Tasted like a boba milk tea hehe! You need to take the cake out of the fridge at least 2 hours in advance of serving and we did just that. The cake was still a little chilled but so moist and fresh! We were so full after our dinner so we had so much cake left. We followed the instructions to wrap in Saran Wrap and we had delicious cake the next couple days! Also I'm so happy to be supporting an Asian AND woman-owned business in the Bay Area! I highly recommend Liz and her cakes and her customer service is on point! So glad I stumbled across her and can't wait to order more cakes from her in the future!!

    Photos
    Sincerely Meraki
    Sincerely Meraki
    Sincerely Meraki - Large 2-tier: custom design

    See all

    Large 2-tier: custom design

    Ben & Jerry’s - icecream - Updated July 2026

    Loading...
    Loading...
    Loading...