Hats off to Maddie and Robert! Thank you both for making my birthday dinner experience unforgettable. From the second we walked in to me blowing out my candle, Maddie consistently catered to our every need. Robert put on an amazing show and takes the #1 spot for best fried rice ever!!! Thank you both, can't wait to come back! read more

Benihana - Cupertino - Steakhouses Near Me - Cupertino, California

Thank you so much for your wonderful service. The experience was wonderful and Becky the manager was a great addition. Delicious scallops and shrimp. Attentive to allergy needs. Overall, it was great! Thank you Benihana! read more

Used to love coming here with the family, food is amazing but the past two time we've come it has been horrible with service there's no point in making reservations you will still be waiting for an hour or 2. Like today made a reservation for 2:00 got there on time even a little before and we were told it would be 30 minutes I know it was Father's Day, but it was crazy packed in side and out there was so many people waiting to be seated and the employees at the front looked stressed there was also a couple of guys i'm assuming employees arguing right behind the desk. Anyways, me and the family decided to eat somewhere else. Luckily, there was a place around the corner. They sat us down immediately, and we enjoyed our food halfway through our meal, which was an hour and a half later We finally got a call from Benihana saying our seat was ready. We politely declined and continued eating our food at the other place. sucks hopefully they learn from this and to be better in the future,. I don't even know. ‍ read more

It's Bennys-you know what you're getting into. There are a couple family members that love this spot for celebrating their bday. So last week we came. I got the ocean delight or whatever it's called; it's a shrimp, scallops and lobster combo. All items were over cooked and rubbery. The quality of food has gone down hill considerably in the last 5-10 years. For $150+ for two people there's other options for better quality food. The best things are the garlic/fried rice and Diablo sauce to carry the food. read more

Benihana - Cupertino - Ocean dish-lobster, shrimp and scallops w veg fried rice. - Steakhouses Near Me - Cupertino, California

No stars really should be an option. Also wish I had read the reviews before making a reservation here. We had a reservation for 7 pm on a Saturday night. Our whole party of 7 was present before our reservation time. Went inside to try to find the front desk,which was extremely hard trying to find a pathway between the huge amount of waiting guests just loitering in the entrance way. Finally found the desk and was told that they were running around 30-45 min behind. It was a busy Saturday night I can understand that. I would like to point out that I saw multiple people come to the desk&say they were there for their reservation&were told that it was going to be a 30-45 min wait, obviously confused they asked, "what's the point of even making a reservation then?" The host told them&I quote,"People are taking longer than we usually plan for them to be here" or "We're waiting for finished tables to leave,but we can't make them." So after about 40 mins,I go see if there was any update. They told me they were still trying to seat two large parties (9&10 guests each) ahead of us that had 6:30 reservations. I kindly reminded them that it was now 7:40&the 30-45 min wait time they quoted me was quickly approaching, I asked if that meant another 30-45 mins&they told me most likely yes. I should've known at that point it was time to leave&find someplace else. The kids were hungry&tired of waiting out in the cold, but it was their first time there&they were really excited about it so we waited. They said I had been assigned a table but they were waiting for the guests to leave. At about 8:15 I again approached&asked how much longer, at that point my entire party was pissed&half had walked to their cars. Neither of the hosts at the front desk were very empathetic once you could even get their attention, they were very unapproachable&cold. The female hostess told me it would be 10 mins&our table would be ready. At that point multiple angry members of my party were standing there with me in front of the desk. We were seated shortly thereafter&they added a party of 2 to our table for a total of 9, making it highly uncomfortable space wise for both parties. We literally had to eat with our arms pinned to our sides as to not hit the person next to us. I apologized to the couple next to us as we were a little upset because we had to wait so long&our reservation was at 7. They said they had waited an hour for their 7pm too. Which was shocking because upon first arriving at the restaurant I heard the host telling multiple parties of 2 that it wouldn't be that long of a wait because they could easily put them at a table with a smaller party. Every other time I have been to this restaurant a table is 8 max, but apparently not on nights when they are so busy that you get crammed together like sardines&are practically sitting on your tablemates lap trying to eat! We noticed the very dusty&dirty grease covered fixtures above the table as well as the grease drops along the edge of the "ventilation" hood, praying they didn't fall on us or our food. I use the word ventilation lightly because it was so damn smoky! It was pretty much hard to see the other tables around us. We had previously been here in May&there clearly ventilation problems even then as multiple machines&hoses around the restaurant attached to the ceiling. Ventilation seems like a pretty important thing when you run that type of establishment&are cooking with so much grease :/ When our chef finally appeared he was nice. It seemed that the whole meal was not prepared in a timely fashion as it usually is. It was almost as if he was going around the table making everyone's dish one by one, even when multiple people had the same thing. It felt rather odd when the first person to get their food was done&the last person at the table was still waiting for theirs. The whole upsell on the fried rice for $9 more is absolutely ridiculous. They use to mound the bowls high and now you're lucky if you even get a full bowl! Also speaking about cutting corners, since when did everybody have to share their sauces? The chef only gave one sauce per two people (1 ginger/1 mustard). You're paying so damn much for your meal&then you pull a move like that, come on Benihana do better. Our server was friendly&apologized for us all having to wait so long, you would think they would comp us some appetizers or even sodas but nope. It was very annoying having to ask for a refill on our drinks every time&then taking so long to finally get them. I spent well over $400 on a meal that was subpar at best. Definitely not worth it for the price, experience, or hassle of waiting 2 hours from our reservation time to eat. We would have been better off going to Kyoto Palace or House of Genji, even if we had to deal with the parking. As you can see from all the 1 star reviews, practically EVERY SINGLE ONE from the past 14 days especially, that this restaurant/location is NOT worth your time/money. read more

1 hour wait despite a reservation. No apologies, no concession or offer of appetizer, not even acknowledgment. There were so many angry patrons waiting. I felt so bad for the little kids hoping to celebrate a birthday only to wait over an hour to eat. Not exactly cheap either for what you get. Never going back. They could not care less for the customers. read more

Nathan our host and Luis our chef were both wonderful! They were very accommodating of my allergy and made me feel safe so I could focus on having a great evening and enjoying my dinner! Tysm!! read more

I forget that Benihana is a great place to celebrate a special occasion with a small group. We came to celebrate 2 Birthdays in the family with a party of 11... we filled one teppanyaki table (8 persons max per table) and part of the next table. So much of the experience depends on a great and skilled chef. We were lucky enough to have Chef Michael (aka #versaci_hibachi) who was awesome at cooking up good food with the quintessential teppanyaki show to boot. The main teppanyaki menu is set up for people to order mains or recommended combinations of mains in a set meal format including soup, salad, shrimp appetizer, side grilled veggies, steamed rice and ice cream. You can upgrade the plain white rice to Fried Rice for a small upgrade charge. I ordered a seafood combo which came with Scallops, Large Shrimp & Lobster and my spouse ordered a Benihana Trio with Filet Mignon, Large Shrimp & Chicken. We both upgraded to the Fried Rice. The scallops were nice and juicy and perfectly seared. Shrimp and Lobster were fresh, nice and tasty. Filet was tasty and tender. Chicken was good. The garlic butter used with every main really made everything taste better. Fried Rice was a popular upgrade. Overall, food is good and plentiful, but by far the most memorable and entertaining part of the dinner was Chef Michael's skillful juggling of the cooking utensils, targeted tossing of food, and fire tricks... outstanding! Also appreciated the efficient and attentive service by JD. Thank you for a fun dinner. read more

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Even with a reservation, be prepared to wait 30 or more minutes to be seated. It seemed as though they were running behind schedule with reservations or they over booked. But, on to the food and entertainment... Our server was very attentive and our chef had a few cool knife skills and egg tricks. The best part of the night was of course the onion volcano...come on now, who doesn't like fire?! Be prepared to get your phone ready to record lol. I ordered a ribeye steak and scallops which were both cooked to my liking. Great portions and I even had leftovers to take home. It's expensive to upgrade to fried rice...but do it! FYI $6 upgrade! It's all the soy sauce and butter that's added in that makes it super tasty! read more

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Excellent food and service tonight for my birthday! Sadly I don't remember our server's name but he had glasses and was very attentive, We had Marvin as our chef tonight who upgraded my plain rice to fried rice! So nice of him. Got my usual Rocky's choice. read more

Benihana - Cupertino - Happy hour drinks - Steakhouses Near Me - Cupertino, California

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First off chef Salvador was awesome ! Staff was very attentive. Came on a Friday night so I understand the wait time and the huge crowd. Food was definitely fresh I witnessed it being made. Chicken was very good and juicy and Filler mignon was done very well. Fried rice was very good. I was disappointed about the seafood selection I didn't see very many dishes where fish was the star. Planning on come back I will come back most likely not on a Friday night Also some of the seating can be a bit tight overall a good experience. read more

The old front desk lady was very rude and did not communicate if we were going to get notified when our table was ready and for us to be seated. I waited over an hour before getting seated and it took me another thirty minutes to receive my food knowing that I was on the lunch special (45 min). Food was not worth the wait, basic fried rice which was not made fresh in front of us, cooked veggies, and salad that was so salty. Portion was so small we minus well should've gone to Yoshinoya for a beef bowl with rice and veggies. I would not recommend this Benihana. Super disorganized and I'm very disappointed with the food and service. I WOULD NOT GO HERE AGAIN! read more

This is like the third time I ordered chicken hibachi rice add steak and add shrimp and all there is steak no chicken no shrimp no understanding how they get the order wrong read more

Benihana - Cupertino - Confusing receipt - Steakhouses Near Me - Cupertino, California

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Waiter was in attentive and always gone. Did not clear our salad and soup bowls, and never refilled our drinks. Not a great experience with the chef either. He forgot to put the sauces out and seemed bored. Would not return. Way too expensive for the food and service we received. read more

Coming here as a kid was a blast & it still is! The whole experience is one of a kind from start to finish. This is an experience with strangers most of the time if you don't have a party of 8+. Our chief was very entertaining. He was funny and kept everyone at the table engaged throughout the cooking process. The meat trio is my go too here and yet again it was amazing! Be ready for a full stomach and leftovers when you come here. read more

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Last visit lacked quality service it was if the chef and support staff didn't want to be there, appetizers were forgotten, filets ordered were tough - a word you should never use in describing a filet. Their quality has gone done overall. When I called to give feedback they indicated they would respond back in a week - really a week! Well it's been two weeks - I think I have my answer, they will not be responding back. Benihana you can do better, your patrons spend a hefty amount of money don't take them for granted. read more

Wecame to Benihana and we had a chef name, Mike Mike Mike he was the most professional and skill and great chef I ever seen throughout my experience in Benihana. God bless his hand. He knows how to cook thank you, Mike, Mike and Mike.your the best read more

Benihana - Cupertino - The most testiest steak and well cooked exactly the way I want it - Steakhouses Near Me - Cupertino, California

Worst Benihana experience ever. Made a reservation for 8:45 got sat at 9:15, didn't eat my food until 11pm. I also ordered 2 sushi rolls and only received one until after I finished my hibachi dinner, and the server still had the audacity to put the Chili Crunch Roll on my tab. $400 tab was NOT worth $400. read more

We made reservations for 7:00pm on a Saturday night. We waited 40 mins to be sat at our table. Louis was our chef for our table he was nice, so personalable, sincerely grateful fir having him. His attention to detail was amazing!! Made my sons birthday dinner great. However I don't know how you run out of Vanilla ice cream.. and it was hardly a scoop of ice cream. The server did make a substitute for chocolate for vanilla, so that was appreciated that she didn't come back empty handed. read more

My mom's 80th birthday. We made a reservation. Still waiting 45 minutes later. No table. Horrible experience. Won't be back

A typical chain dining experience in America. Don't come with expectations of any ethnic or cultural authenticity. The wait can be long but the staff tries to be understanding and they are hustling. 5 stars to server MonaLisa and. Chef Mike. They kept a fun and festive vibe. Hibachi steak is probably the best protein option. Make sure to request MEDIUM RARE because it is very easy to overcook. Fried rice loaded with butter and salt (soy sauce) but good. A fun place to go for birthday. They even offer a free birthday mug if you print a coupon from their website. read more

Food was awesome, service was great! & Our chef MIKE made the environment & experience amazing! read more

Benihana - Cupertino - Benihana trio - Steakhouses Near Me - Cupertino, California

Our server Marty was real great and nice! The cook Mariano made delicious food! Super funny and nice! 10/10! read more

The service is not that expected, we reserved the table and still they didn't allow us in the reserved time because of the "delay in the system". Apart from that the food serving from the chef is on top. Very entertaining chef and very well executed. The hibachi salmon was really good and steak filet. Highly recommended for the spicy chicken fried rice for the steak and chicken course meal, and steamed rice for the salmon. read more

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MIKE WAS THE BEST CHEF!! We had the best experience ever! This was my first visit to this restaurant, and he made it so memorable!! read more

Benihana - Cupertino - Mike the Chef doing his thing!! - Steakhouses Near Me - Cupertino, California

Ashley H. Was our server... she was amazing I visit this place 3 to 4 times a month with my family There customer service is not the best but yhis time after making a reservation for 7 pm party of 5 we got there at 6:40 pm didn't get seated till 7:20 pm Ashley was very friendly and knowledgeable , she took our drink order & food order .. but unfortunately we didn't get our chef to come out & start till 9 pm. That was ridiculous but the server keep apologizing & keep updating us that chef is coming & after an hour she offer us free appetizer one piece for our party . The free appetizer of $9 is not much but her understanding & making that offer i appropriated very much .. Thank u for being such a great server The management needs more staff like ashley read more

wtf happened to Beni bro? came here the day after valentines with a 6pm RESERVATION. Mfs didn't sit me until 7:50, n I arrived like 15 minutes early. not only was the wait a fuckton the lobby was filled. there was no damn seats and everybkdy brought they damn kid with them with the strollers and got in every bodys motherufcking way. even the damn waiters was pissed n yelling but the fucking front desk was still taking reservation, like are they blind? the place felt like a Travis Scott concert and they want more people? money hungry pieces of shit. When I finally got seated, around 8, it took anither 40 minutes for the chef to even arrive. during this time I checked other reviews and everyone was complaining so I know I wasn't tripping. each review had some random mf named Lee c. replying with some AI bullshit about reaching out like brother no. there is no real mf named lee c. When the chef finally came and turned in the stove to cook, all the smoke flew directly into my face! it wasn't just for a second, IT WAS THEWHOLE FUCKING TIME, THEY LEFT THE FRONT DOORS OPEN IN THE COLD AND THE WIND MOVE THE SMOKE INTO MY FACE LIKE CLOSE THE DOORS FUCK IS THIS? I went to the bathroom to get a breather cause I couldn't breathe. when I was washing my hand, (ignore all the tags n graffiti in the walls btw thats everywhere) a man walks in n screams "AYE WTF" and I look and he starts telling me that one of them stalls ain't got no door. fuck you mean no door? I could b taking a poop n all you mfs can see me? he also told me his shrimp came out cold. but really why they got no door in the stall. I finally go back, I ordered a meal that came with shrimp n steak, they chef gave everyone 3 petty ass shrimp probably as a sorry ass apologi for the 29 year waittime. I was expecting more shrimp (since my fucking order consists of SHRIMP) but I only got 3 jumbo pieces. TS WAS 60$ N U GIVING ME 3 JUMBO SHRIMPS? fuck is this bullshit. The whole place was out of control they kept bringing the same drink over and over even tho I already had it like the fuck? fried rice was gas tho I had to get two. I was so damn hungry from waiting the mf chef decided to do tricks with my fried rice. like bro js give me my food im starving. he did ts for like 5 mins cus he kept failing, tbh it was cool n i woulda enjoyed it if the fucking managers knew how a reservation worked, I hate those suited up mfs. they berate their employees and cuss them out like shut up you sad sacks of shit. My chef was him tho tricks was tuff asl. Fix ur reservations and maybe try to give a fuck about what the customers say. If I were you dint come here at night or at all tbh, too expensive and you'll be more hangry than ever. Food is good tho, portions suck, I'll only ever go back for that fried rice. If Lee c gives me some stupid ass reply I swear I'll never go back Lee cK Love you all and have a great day happy late valentines day. read more

I should have read the other reviews about reservations. We had a reservation for Thanksgiving and still had to wait 20 minutes for a table. Reading other reviews it sounds like we were lucky we didn't have to wait longer. The rest of the experience was as expected. Kinda pricey for okay food but an enjoyable experience. read more

Very poor service, food was ok. When paying high dollar for dinner you need to offer top service.

This review is for Maddie. I've been coming to Benihana's since I was a kid I'm 47 years old. I've been here probably over 50 times with friends family colleagues. This was by far the best service I ever received. I was a little upset because our reservation was at 3:15 and it took some time to get us a table. Maddie went from changing a bad experience into a very good one. As a matter, fact, I would say it was probably the best service I've ever received at a restaurant in my life. She was always on top of the drinks always made sure my little one had what she needed. was fast friendly and super courteous. You could tell she was raised the right way. Definitely gonna be back hopefully I get her as our hostess. read more

Benihana - Cupertino - Christmas dinner - Steakhouses Near Me - Cupertino, California

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We had a reservation for 8:00 PM on August 16th for a party of four to celebrate my daughter's 20th birthday. We arrived right on time and even received a text saying our table was ready. However, when we checked in, we were told the text didn't actually correspond to available tables and were asked to wait. By 9:00 PM--an hour past our reservation--we were still not seated. When I asked again, I was told they were just then processing 7:00 PM reservations. We were finally seated at 9:30. After soup and salad, we waited another hour at an empty grill while parties seated after us were already being served. We didn't actually eat until 10:30 PM. By the time we were finishing, staff was cleaning equipment above other tables, making the atmosphere feel rushed and anything but celebratory. I understand restaurants can run behind schedule, and a short delay is reasonable--but waiting over two hours for a reservation-based dinner is unacceptable. This wasn't a case of too many walk-ins; the restaurant runs entirely on reservations. A milestone birthday like a 20th can only happen once, and instead of a joyful celebration, we'll always remember staring at an empty grill for hours. This was a major miss, and I hope the management acknowledges the issue. read more

Michael was amazing! Great service and entertainment. Food has always been yummy and consistent every time we come. I would recommend to make reservations as even on a weekday, it'll be busy. read more

Benihana - Cupertino - Steakhouses Near Me - Cupertino, California

We had a party of 18 people today 1/12/2025 at Cupertino Benihana. Our waiter Zhang and chef Victor did a wonderful job. Victor was a fun and great chef. Scallop was juicy and sweet. Lobster, shrimp and calamari just cooked perfectly. Filet mignon were tender and cooked accordingly to request. Our server Zhang was taking each order correctly and everyone in our table got the right order. The 2 dipping sauces were lack of flavor. However , all the food tasted good without dipping sauce. Overall , everyone was happy and had a good time. About reservation, I couldn't book it on line because 18 people.i needed to talk to Nathan. Nathan was kind and helpful. Finding the restaurant parking lot was confused. Three of my friends got lost. Hope they have better and bigger direction to navigate to the parking lot. Average bill is $80 to $100 per person. I recommend this place. read more

The food is surprisingly good. You can't go wrong with fried rice and proteins cooked win soy, garlic, and butter. I got filet minion with scallops added on. The scallops were worth the extra in my opinion. Our chef was pretty fun and engaging. If you have a large group, you can take over the table. I wouldn't feel the need to come here frequently, but it's great with the right people or occasion. read more

Slow service even with a reservation. Our family had a reservation at 7:45 pm on a Friday and our whole party was present at 7:30 pm. When we checked in with the host, they said they just needed to wait for a table to be available for us. We finally sat down around 8:15 and the server got us our drinks right away. He was also very helpful when it came to the options that we had and what came with each option. One we ordered our selections, the server came back about half an hour later with our starters (soup and salads). We asked when the chef was coming so that we could start eating since it was getting pretty late and we had been at the restaurant for over an hour. The chef finally came out at around 9:30 and all of us were starving! Imagine a Friday night when you just got off work and you just want to eat dinner with your family but you have to wait 2+ hours, not cool. My family is very straight-forward when it comes to concerns and we had asked why it had taken so long for the chefs to come out. The chef mentioned that 3 other chefs had called out that night which caused a back up in the chefs cooking for other tables. Our chef was very nice and very considerate. He asked us if any of us had any allergies, and he asked us if we were all okay with garlic, mushrooms, onions, etc. We appreciated that he checked in with us since one of my family members doesn't like garlic. Our food was very good! Most of us ordered the Filet Mignon and the chef even offered teriyaki sauce. The chicken fried rice was really good! I was actually very surprised! The chef was supposed to make 2 portions for the 2 people who ordered it since it does cost extra, but there was actually enough that our whole table got to have a little bit as well. Another thing that was really good was the grilled onions! I don't usually eat grilled onions alone, but the onions that the chef grilled were so good that I was just eating them be itself once I finished my filet mignon. Unfortunately I don't think our family will be coming back. The fact that we waited 2 hours just for a chef to come out was very upsetting. And the cost is also pretty expensive. For 12 of us, our bill was almost $800 and we weren't even full. read more

Food is good, service is a little slow but that is just the nature of this place- I am always happy to have a relaxed meal with my family & friends. This was our third time here with out of town family and they enjoyed watching the chef do all the food tricks. Food portions are PLENTY!! We always end up boxing leftovers- would recommend pacing yourself when eating A fun place to go! Each chef has a different routine they perform- our favorite was the "onion volcano"! Sake and cocktails are awesome too! read more

Between Haidilao and Benihana, I think I maxed out my restaurant entertainment in the South Bay this weekend. It's been years since I've done teppanyaki, and honestly, I didn't even know Benihana still existed. We came here with friends and our toddlers because we figured the teppanyaki show could provide entertainment. Our server did the utensil tossing and the onion fire-volcano, which the kids loved. Alcohol: They have beers on tap, which I would recommend over cocktails. For fun, a friend and I shared the punch bowl - it was very blue from the curacao but not very alcoholic, and it was quite sweet (as I expected). I got the Benihana Trio: filet, chicken breast, and shrimp. It came with salad, soup, a shrimp appetizer, and ice cream, and I upgraded the white rice to fried rice (a must since they make it on the teppanyaki). It was actually quite a bit of food, so we didn't even need to order separate food for the kids, and we still had leftovers. They do have a separate kids' menu, and it's fun because the menu can be turned into a hat. The filet was tender, but the chicken was a bit overcooked. Others who got other cuts of beef noted it was sort of gristly. Also note: your clothes and hair will smell like onions and food after you leave since the cooking is happening right in front of you. They have vents, but they're not that strong. We made a reservation, but by the time we left around 7:45pm, the line in the waiting area and out the door was insane. I didn't realize this was the place to be on a Saturday night! read more

Food is always delicious! Well prepared by Karina nd well served by Roger. Thanks Roger and Karina read more

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Food was delicious served from Victor who did a fantastic job and shoutout to Maddie who did an amazing job at taking our orders and checking in making sure everything went well! read more

Benihana - Cupertino - Steakhouses Near Me - Cupertino, California

Reservations mean nothing. You arrive and they tell you it will be at least 30 min or more before you can be seated. Everyone is angry waiting. read more