Wow! I am so impressed with Abby and her husband, who came over last week to deep clean the…read morebathrooms. I've been hesitant to hire help, but I'm glad I finally did. One of the bathrooms was regularly used by an elderly relative, and since they passed away I've tried cleaning it on my own and just given up in frustration. It's a sunken tile tub that had a few years of soap scum and hard water crud layered on. Abby and Fred worked diligently on it with serious tools, cleaners, elbow grease and patience on one of the hottest days of the year. It looks wonderful now. They made both bathrooms sparkle like new, and I am most appreciative. Abby is calm, professional, hard working and kind. I definitely want to have her back soon to clean the kitchen, and then get a regular routine set up. I'm so glad to have found her.

I can't say enough good things about Abby and her team! They are incredibly thorough, professional,…read moreand efficient. My husband and I have booked them for monthly cleanings for over a year now after trying many other cleaning services, and we now look forward to our cleaning day every month. The pricing is very fair considering how hard they work and how well they clean. Abby is also responsive and very reliable. She always sends me reminders to confirm cleanings and is quick to respond via text to coordinate. Thank you for making our home a lot cleaner, Abby and team!

I rarely leave negative reviews, but this experience was disappointing enough that I feel obligated…read moreto share it. I brought in several Crate & Barrel curtain panels valued at approximately $900 for dry cleaning. Because of the cost of the curtains and the fact that they were in excellent condition, I specifically asked the owner, Sam, about potential risks before signing the waiver. During that conversation, Sam told me that pilling was a possibility, but he also stated that he had never personally encountered a situation where a customer's curtains experienced an adverse outcome from the cleaning process. He reassured me that everything would be fine. At no point did he mention shrinkage as a potential risk. That distinction is important because if I had been informed that shrinkage was a realistic possibility, I would not have proceeded with a nearly $400 dry-cleaning service on $900 curtains. I would have simply replaced them. Unfortunately, after cleaning, the curtains no longer matched in length. Panels that previously pooled slightly on the floor are now hanging approximately 3-5 inches above the floor, and the lengths appear inconsistent from panel to panel. In addition, the curtains appear to have been pressed improperly. The fabric no longer hangs straight. Instead, the sides appear narrower near the top and wider near the bottom, creating a noticeable billowing or hourglass effect. When I raised this concern, Sam acknowledged that the pressing issue was human error. I should note that I was unable to pick up the curtains for approximately a month due to a medical emergency. However, the condition of the curtains upon pickup does not change the fact that the shrinkage and pressing issues occurred during the cleaning and finishing process. What ultimately prompted this review was not just the outcome, but how the situation was handled. I spent approximately 20 minutes on the phone with Sam attempting to discuss the issue calmly and professionally. Rather than addressing the specific concerns I raised, he repeatedly insisted that I had been warned, despite the fact that shrinkage had never been mentioned. The conversation frequently drifted into broad generalizations about waivers and customer responsibility rather than the specific facts of what had been disclosed to me before I signed. When I explained that there is a meaningful difference between being warned about pilling and being warned about shrinkage, he maintained that shrinkage fell under the general umbrella of possible damage and that he could not be expected to list every potential outcome. I disagreed. When a customer specifically asks about risks, they deserve enough information to make an informed decision. I also found it unreasonable that I was told I could receive either a $50 accommodation for the shrinkage issue or have the curtains re-pressed to correct the acknowledged pressing error--but not both. These are two separate issues. One relates to the cleaning outcome, while the other relates to admitted workmanship during finishing. Perhaps most disappointing was being told that providing any additional accommodation would essentially amount to "running a charity instead of a business." After spending nearly $400 on the service and receiving curtains that no longer fit or hang properly, that comment felt dismissive and unnecessarily insulting. Had Sam simply acknowledged that shrinkage should have been discussed, shown some empathy, and worked collaboratively toward a reasonable solution, I likely would not be writing this review. Instead, I was left with damaged curtains, no meaningful resolution, and a conversation that left me feeling unheard and blamed for an outcome I specifically tried to avoid by asking questions upfront.

Earlier this week, I brought in my new jeans and requested a 2-inch original hem. I recently picked…read moremy jeans back up and was really happy with the results!! Flawless execution, to a point where you can truly feel the attention the detail & appreciate the skills needed for this kind of service. So I'm very fortunate to have this business close by. PRICING: Totally fair. I was pleasantly surprised to have been charged $25 for an original hem. To my understanding, it's more labor intensive compared to a standard hem. Sam helped me from the intake and even recognized me during my pickup. He's kind, polite, a real stand up guy running an honest business.

Maureen hemmed 3 pants for me. Her work is excellent and she was able to complete the Job very…read morequickly.

I brought my wedding dress here for alterations. Maureen already knew what needed to be done just…read moreby looking at it on me, but she still listened to my requests and concerns, she was very nice, attentive and understanding. Maureen is very skilled in her work. She took in some inches around my bust and added a bustle for the long train on my dress. Her prices are fair and affordable, and she has a quick turn around time for alterations! For my wedding dress, she had it ready in 2 weeks. My wedding dress zipper kept getting stuck even though tried to adjust it, so she replaced the whole zipper entirely, and it was perfect! I also brought my reception dress here for alterations as well. After my wedding, I brought both dresses and my veil back for dry cleaning, and she had it ready for pick up in 3 days. I will definitely recommend her to everyone I know. She did a wonderful job!!