Our AC condenser died over the weekend and the tech came out to look at it on Sunday afternoon. He confirmed my thought that it needed to be replaced. We got a new air handler, condenser and a good warranty for a good price - fixed on Monday. Very happy with the service, the work and the pricing for replacing my unit. I recommend them for your A/C needs. read more

Used Benson and Benson a couple of times . Reasonable pricing and reliable. Family business

NOT DEPENDABLE My air conditioner stopped working 2 weeks after they installed it but they wouldn't come out because it was after hours even though their website says 24 hour service. They claim that only applies in the summer but there isn't any disclaimer on the website. BTW, this happened in August which is definitely summer.. read more

I was having problems with my A/C thermostat and based on recommendations found here or elsewhere, I decided to call Benson & Benson. I was very impressed with the almost immediate response to my voice mail. I explained the problem with the thermostat (not the A/C itself) and they gave me an appointment for the SAME DAY between 12:00 and 12:30pm. Shortly before the technician arrived, I received a text indicating he was on his way. GREAT COMMUNICATION!! And sure enough, a young technician (polite and professional) arrived as previously indicated. I showed him where the thermostat was and he could readily see that it was not working properly. He had brought a replacement part and with my approval, proceeded to install the new one. We tested it, and PROBLEM SOLVED! The fee was reasonable and I was very happy with the promptness, and professionalism of both, the company and its representative. Based on this experience, I highly recommend Benson and Benson. And, more important, I would not hesitate to use their services again. read more

we couldn't be happier with the service that Jay and his employees provide. they service our central a/c system at reasonable prices and are always available when we need them. I highly recommend their company. read more

absolutely the worst company i ever dealt with. they wouldn't come over after my air conditioner stopped working after only 2 weeks, they claimed the 24 hour service was in the summer time but my problem was in August which i believe is summer. No permits pulled and after 3 years i had to replace it read more

Had a flood from our A/C, I spoke to Jay who got someone out to my house the same day. He was a great help and got everything fixed. Highly recommend! read more

I seldom take the time to write reviews, but this time it's well deserved. A couple of days ago, the last of my original AC units failed. Called Benson and Benson Air after reading good reviews in this group. They arrived within 1 hour. As the unit was 20 years old , it was obviously a good time to replace it. I got 3 quotations, and decided to go with Benson and Benson Air. What a great decision. They had: 1. very decent price, 2. the AC unit was on stock, 3. quality installation, 4. great communication and customer empathy. I can highly recommend them. read more

I sit here tonight with a broken AC unit that could have been prevented if Benson and Benson would have done their job. I Had this company come out 2 weeks ago to service our AC unit as I felt the AC was running more than before. When I asked what would be done for the service the owner told me to "google it". I should have known then that things would not go well. We weren't able to be home for the service due to a work emergency, but trusted things would be done properly. We were told our AC was serviced and that it was in perfect condition. We asked them then why is it running all the time? They told us we need insulation in the house. Well now our ac won't turn on and we knew there was a problem 2 weeks ago they must have missed. Here I am now calling to get emergency services to repair my ac. Also the customer service is absolutely abysmal. The owner will only text you not call. And he is extremely rude. Do not recommend this company at all! They also stuck a huge sticker on my ac unit covering up the warranty info and I can't get it off. read more

WORST company ever! Beware and do not use them unless you like to live in a home in South Florida with broken air every week and an unresponsive company to service you. WORST EVER! read more

We had an emergency air conditioning issue when I came home tonight (flood of water in our kitchen coming from the A/C unit upstairs). I went on Facebook with a plea for recommendations for A/C companies who would come out at night without charging an arm and a leg but would still be great. The reviews came pouring in for Benson & Benson. Jay answered as soon as I called and was at our house in under 1/2 an hour. He was quick and efficient and the price was right. We will be using him and his team for all of our needs moving forward and highly recommend their service. read more

Tech left a mess. Cursed the whole time. Need them to rewire our thermostat they left exposed wires. Thought they would do a good job considering they replaced our unit not too long ago. Called to follow up they told me this is how every a/c guy would do it. Drilling through the wall leaving holes and exposed wires.... read more

Benson & Benson Air Conditioning Service - Heating & Air Conditioning/HVAC Near Me - Sunrise, Florida

Had another company come first and he said that I needed a new AC plus ducts for a price of $5500!!!! Benson & Benson came out and the tech repaired the problem within 15 minutes for under $300!!! Big difference plus I felt that he was friendly and sincere. Did not try to take advantage of the problem. Would use them again without any hesitation. read more

This guy must have skipped town. Had problems with air conditioner he installed. At first someone came out. Left dozens of messages. Went to the address. It is nowhere. This guy took the money and ran read more

Jay has been taking care of our air conditioning for years and he knows what he is doing. We have one of the most complicated air conditioners made and Jay keeps it running. He is honest and on time. Thank you! Jay read more

I give Jay Benson two stars because he did some decent work in the past. We called him yesterday because a unit he installed was not properly cooling our tenants' home. He came over to check it out. The tenant said that her children have been warm at night and sweating. I went into that home and the air temperature was definitely not cool. Jay insisted everything was fine. He never measured the actual air temperature. He went so far as to say that the problem was the tenants, that their young children needed to sleep without covers and that if they sweat, they sweat and the A/C was perfect. He was wrong on all accounts. There was a problem with the thermostat, and we figured it out later with another technician. I also complained about my unit he fixed. Again, according to him, my complaints were wrong. He out of the blue brought up Trump and boasted that he speaks his mind like him. Maybe he does not understand that bullying your customers is bad business. We have paid him handsomely in the past for his average work. So to quote his idol, "You're fired!" This man is never to set foot again in any of our properties. read more